Susan Yu

Sydney Area, Australia Australia

Business Analysis Manager, Transformation Manager in Telecommunications and Financial industries

Telecom / Mobile

Make things happen and Deliver results! Agile Program manager/ Scrum master/ Product Owner/ Transformaton manager/ Manager Business analyst with extensive experience managing large telecommunication and banking programs in a matrix management environment with senior level stakeholders. Experience in both traditional Program Management and Agile methodology. Programs delivered include billing and customer care, telco product deliveries (mobile, fixed and wholesale), cloud based online application, cloud based enterprise online portal, cloud based service management platform, business Intelligence/ data warehousing, banking customer information system and credit management. Business trans...