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Swagata M Banerjee
House no-551/41, Maithri Nilaya,
Lakshmi Sagar Layout, 1st Main,
9Th
Cross, Mahadevapura Post
Bangalore -500048
Contact number- 9008967013
Email Id- swagata.majumder2009@gmail.com
Working experience: - A very rich qualitative 8 years of experience in Executive Assistant and
managing back office and front office in Multinational and Indian Co.’s in IT & Banking and Finance
business with very good team size, well versed and competent in coordination of business and
customer related activities.
Key Skills:
Proficiency in computer applications (MS Office Word, Excel, PowerPoint, Outlook, Yardi) related to
work.
 Good exposure to the Executive Assistant, Back Office operation, facility coordinator and Front
Office Management.
 Good exposure to the back office profile with work experience in the field of Insurance, Banking
and store.
 Responsibility for Conference room booking and meeting arrangements.
 Lunch arrangements/ ticketing / hotel booking and event management
 Preparation of Consumption report and space management report.
 Helps admin in back office related work (e.g. preparing weekly and monthly reports/PPT for
Parking, Helpdesk/ Medical and Food Vendor, invoice processing, raising Purchase order).
 Making weekly & monthly reports. (Mail Report, Reception Report, Daily Stock and monthly
Stock report, Facility Walkthrough Report etc.)
Professional Experience:
Symantec Software Solution Pvt Ltd: - (June 2014- Present)
 Working as an Executive Assistant under Sales Senior Director.
 Manage, interact and share calendar programs with managers across different sites.
 Anticipates the needs of the management team, and proactively escalates issues/concerns to
the appropriate people for resolution.
 Experience in Travel Scheduling, Visa Management, Travel briefing, Constructive Employee
interaction, Airlines/Travel agents’ interaction, working in a fast-paced team oriented
environment.
 Resolves administrative problems by coordinating preparation of reports, analyzing data, and
identifying solutions.
 Create reports, documents and conducts research and assists in developing/creating
presentations.
 Submit expense reports for the manager and internal expenses.
 Maintain HR records & employee database and documenting various operational files and legal
registers.
 Liaise with the different functional heads to ensure that operational reports are submitted on a
timely basis.
 Working in SFDC for Sales team. Providing quotes to Sales partners and help them with DAI
etc.
 Working on SFDC report and co-ordinate with team on the opportunities.
Symantec Software Solution Pvt Ltd: - (July 2014- May 2016)
 Functioning as a Front office Executive and assisting the facility team.
 Responsibility for Conference room booking and meeting arrangements.
 Lunch arrangements/ ticketing / hotel booking and event management
 Preparation of Consumption report and space management report.
 Helps admin in back office related work (e.g. preparing weekly and monthly reports/PPT for
Parking, Helpdesk/ Medical and Food Vendor, invoice processing, raising Purchase order).
 Making weekly & monthly reports. (Mail Report, Reception Report, Daily Stock and monthly
Stock report, Facility Walkthrough Report etc.)
 Maintaining snag list, updating tickets on big Portal.
 Ordering stationeries/Pantry/Housekeeping materials to the vendor and tracking for timely
deliveries.
 Going or Facility rounds and taking care of soft service and co-ordinate with HK and pantry
services for the same.
 Interaction with vendors and housekeeping supervisor to keep a daily check on the manpower
deployment.
 GENERAL ELECTRIC: - (Aug 2013- July 2014)
 Functioning as a receptionist wherein initial front office operations with clients are done.
 Responsible for managing guest/Client/Candidates/courier dispatches/ courier receipts.
 Assisting Admin in Backend job.
 Ordering stationeries to vendor and taking care of monthly stationeries.
JONES LANG LASALLE: - (Feb 2012-Aug 2013)
 Functioned as a receptionist wherein initial front office operations with clients are done.
 Responsible for managing guest, clients and candidates.
 Answered to the daily query / complaint mails by customers.
 Responsible for courier dispatches and courier receipts.
 Functioning as assistant of store executive wherein need to prepare CS and need to raise IPO.
Order material whenever required. Maintaining file for incoming and outgoing material.
KOWNI TECHNOLOGY: - (July 2011-Feb 2012)
 Functioned as Helpdesk Executive.
 Attending phone calls and maintaining records and Coordinating with the concern department.
 Liaise with Housekeeping team.
 Making MIS reports for the complaints.
TATA CONSULTANCY SERVICES LTD: - (2009-2011)
 Making outgoing call to the customers who has taken credit cards from Citi bank and do the
collections.
 Maintained the daily transactions data in the MS excel sheets
 Prepared daily / weekly reports for different departments as per their standard formats
Academic Qualification: Secured Bachelor of Arts (English) Degree from the Calcutta
University (2005)
Personal Details:-
Gender:Female,Nationality:Indian
Date of Birth:22nd
Feb 1984, Marital Status:Married
Husband’s Name:TanmoyBanerjee
Address: House no-551/41, Maithri Nilaya,Lakshmi SagarLayout,IstMain, 9Th Cross,Mahadevpura
Post, Bangalore -500048

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Swagata resume

  • 1. Swagata M Banerjee House no-551/41, Maithri Nilaya, Lakshmi Sagar Layout, 1st Main, 9Th Cross, Mahadevapura Post Bangalore -500048 Contact number- 9008967013 Email Id- swagata.majumder2009@gmail.com Working experience: - A very rich qualitative 8 years of experience in Executive Assistant and managing back office and front office in Multinational and Indian Co.’s in IT & Banking and Finance business with very good team size, well versed and competent in coordination of business and customer related activities. Key Skills: Proficiency in computer applications (MS Office Word, Excel, PowerPoint, Outlook, Yardi) related to work.  Good exposure to the Executive Assistant, Back Office operation, facility coordinator and Front Office Management.  Good exposure to the back office profile with work experience in the field of Insurance, Banking and store.  Responsibility for Conference room booking and meeting arrangements.  Lunch arrangements/ ticketing / hotel booking and event management  Preparation of Consumption report and space management report.  Helps admin in back office related work (e.g. preparing weekly and monthly reports/PPT for Parking, Helpdesk/ Medical and Food Vendor, invoice processing, raising Purchase order).  Making weekly & monthly reports. (Mail Report, Reception Report, Daily Stock and monthly Stock report, Facility Walkthrough Report etc.) Professional Experience: Symantec Software Solution Pvt Ltd: - (June 2014- Present)  Working as an Executive Assistant under Sales Senior Director.  Manage, interact and share calendar programs with managers across different sites.  Anticipates the needs of the management team, and proactively escalates issues/concerns to the appropriate people for resolution.  Experience in Travel Scheduling, Visa Management, Travel briefing, Constructive Employee interaction, Airlines/Travel agents’ interaction, working in a fast-paced team oriented environment.  Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.  Create reports, documents and conducts research and assists in developing/creating presentations.  Submit expense reports for the manager and internal expenses.  Maintain HR records & employee database and documenting various operational files and legal registers.
  • 2.  Liaise with the different functional heads to ensure that operational reports are submitted on a timely basis.  Working in SFDC for Sales team. Providing quotes to Sales partners and help them with DAI etc.  Working on SFDC report and co-ordinate with team on the opportunities. Symantec Software Solution Pvt Ltd: - (July 2014- May 2016)  Functioning as a Front office Executive and assisting the facility team.  Responsibility for Conference room booking and meeting arrangements.  Lunch arrangements/ ticketing / hotel booking and event management  Preparation of Consumption report and space management report.  Helps admin in back office related work (e.g. preparing weekly and monthly reports/PPT for Parking, Helpdesk/ Medical and Food Vendor, invoice processing, raising Purchase order).  Making weekly & monthly reports. (Mail Report, Reception Report, Daily Stock and monthly Stock report, Facility Walkthrough Report etc.)  Maintaining snag list, updating tickets on big Portal.  Ordering stationeries/Pantry/Housekeeping materials to the vendor and tracking for timely deliveries.  Going or Facility rounds and taking care of soft service and co-ordinate with HK and pantry services for the same.  Interaction with vendors and housekeeping supervisor to keep a daily check on the manpower deployment.  GENERAL ELECTRIC: - (Aug 2013- July 2014)  Functioning as a receptionist wherein initial front office operations with clients are done.  Responsible for managing guest/Client/Candidates/courier dispatches/ courier receipts.  Assisting Admin in Backend job.  Ordering stationeries to vendor and taking care of monthly stationeries. JONES LANG LASALLE: - (Feb 2012-Aug 2013)  Functioned as a receptionist wherein initial front office operations with clients are done.  Responsible for managing guest, clients and candidates.  Answered to the daily query / complaint mails by customers.  Responsible for courier dispatches and courier receipts.  Functioning as assistant of store executive wherein need to prepare CS and need to raise IPO. Order material whenever required. Maintaining file for incoming and outgoing material. KOWNI TECHNOLOGY: - (July 2011-Feb 2012)  Functioned as Helpdesk Executive.  Attending phone calls and maintaining records and Coordinating with the concern department.  Liaise with Housekeeping team.  Making MIS reports for the complaints. TATA CONSULTANCY SERVICES LTD: - (2009-2011)  Making outgoing call to the customers who has taken credit cards from Citi bank and do the collections.  Maintained the daily transactions data in the MS excel sheets  Prepared daily / weekly reports for different departments as per their standard formats
  • 3. Academic Qualification: Secured Bachelor of Arts (English) Degree from the Calcutta University (2005) Personal Details:- Gender:Female,Nationality:Indian Date of Birth:22nd Feb 1984, Marital Status:Married Husband’s Name:TanmoyBanerjee Address: House no-551/41, Maithri Nilaya,Lakshmi SagarLayout,IstMain, 9Th Cross,Mahadevpura Post, Bangalore -500048