Counseling Interviewing

CounselingCounseling
InterviewInterview
Preparing for thePreparing for the
Counseling InterviewCounseling Interview
Conducting the InterviewConducting the Interview
Structure of InterviewStructure of Interview
SummarySummary
Book Reference: Kabir, SMS (2017).
Essentials of Counseling. Abosar
Prokashana Sangstha, Banglabazar, Dhaka-
1100 ISBN: 978-984-8798-22-5, Dkaka -
1

Preparing for thePreparing for the
• Analyzing SelfAnalyzing Self
–Know yourself before trying to helpKnow yourself before trying to help
others know themselves.others know themselves.
–Good problem solvers may be poorGood problem solvers may be poor
counselors.counselors.
–Do not stray beyond your level ofDo not stray beyond your level of
expertise.expertise.
1100 ISBN: 978-984-8798-22-5, Dkaka -
2

• Analyzing the IntervieweeAnalyzing the Interviewee
–Be informed but keep an open mind.Be informed but keep an open mind.
–Be aware of past, present, and futureBe aware of past, present, and future
events.events.
–Be prepared for rejections of offersBe prepared for rejections of offers
to counsel.to counsel.
–Listen rather than talk.Listen rather than talk.
1100 ISBN: 978-984-8798-22-5, Dkaka -
3

• Selecting an InterviewingSelecting an Interviewing
ApproachApproach
–Directive ApproachDirective Approach
–Nondirective ApproachNondirective Approach
–Combination of ApproachesCombination of Approaches
1100 ISBN: 978-984-8798-22-5, Dkaka -
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• Selecting the SettingSelecting the Setting
–Do not underestimate theDo not underestimate the
importance of location andimportance of location and
seating.seating.
–A round table is a traditionalA round table is a traditional
arrangement for problemarrangement for problem
solving.solving.
1100 ISBN: 978-984-8798-22-5, Dkaka -
5

• The OpeningThe Opening
– Initial Comments and ReactionsInitial Comments and Reactions
• Want to help and show it.Want to help and show it.
• Be tactful but not indifferent.Be tactful but not indifferent.
– Rapport and OrientationRapport and Orientation
• Accept seemingly irrelevant openingAccept seemingly irrelevant opening
comments.comments.
• If you are uncomfortable, the intervieweeIf you are uncomfortable, the interviewee
will be uncomfortable.will be uncomfortable.
Conducting theConducting the
InterviewInterview
1100 ISBN: 978-984-8798-22-5, Dkaka -
6

• The OpeningThe Opening
– Encouraging Self-DisclosureEncouraging Self-Disclosure
• Self-disclosure varies from person toSelf-disclosure varies from person to
person.person.
– Work Within a Known Time FrameWork Within a Known Time Frame
ConductingConducting
the Interviewthe Interview
1100 ISBN: 978-984-8798-22-5, Dkaka -
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• ListeningListening
–Focus on the interviewee andFocus on the interviewee and
the interviewee’s problem.the interviewee’s problem.
–Do not interrupt or take overDo not interrupt or take over
the conversation.the conversation.
1100 ISBN: 978-984-8798-22-5, Dkaka -
8

• ObservingObserving
–Look for nonverbal signals butLook for nonverbal signals but
interpret them cautiously.interpret them cautiously.
–If you are taking notes, explainIf you are taking notes, explain
why.why.
–Note that deceptive answers mayNote that deceptive answers may
be lengthier, more hesitant, andbe lengthier, more hesitant, and
characterized by long pauses.characterized by long pauses.
1100 ISBN: 978-984-8798-22-5, Dkaka -
9

• QuestioningQuestioning
–Do not ask too manyDo not ask too many
questions.questions.
–Keep your questions open-Keep your questions open-
ended.ended.
–Phrase all questions with care.Phrase all questions with care.
1100 ISBN: 978-984-8798-22-5, Dkaka -
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• Responding and InformingResponding and Informing
– Highly Nondirective Reactions andHighly Nondirective Reactions and
Responses: Give control to the interviewee.Responses: Give control to the interviewee.
– Nondirective Reactions and Responses:Nondirective Reactions and Responses:
Inform and encourage.Inform and encourage.
– Directive Reactions and Responses: AdviseDirective Reactions and Responses: Advise
and evaluate but do not dictate.and evaluate but do not dictate.
– Highly Directive Reactions and Responses:Highly Directive Reactions and Responses:
Dictate strong advice and actions.Dictate strong advice and actions.
1100 ISBN: 978-984-8798-22-5, Dkaka -
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• Closing the InterviewClosing the Interview
–Involve the interviewee as anInvolve the interviewee as an
active participant in the closing.active participant in the closing.
–Decide which leave-taking meansDecide which leave-taking means
is most appropriate.is most appropriate.
–Be sincere and honest in the waysBe sincere and honest in the ways
you close interviews.you close interviews.
1100 ISBN: 978-984-8798-22-5, Dkaka -
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• Evaluating the InterviewEvaluating the Interview
–Review all you did and did not doReview all you did and did not do
and accomplish.and accomplish.
–How prepared were you for thisHow prepared were you for this
interaction?interaction?
–Which skills need more work?Which skills need more work?
Preparation, structuring,Preparation, structuring,
interviewing, or counseling?interviewing, or counseling?
1100 ISBN: 978-984-8798-22-5, Dkaka -
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Structure ofStructure of
InterviewInterview
IntroductionIntroduction
TriggerTrigger
Structure of theStructure of the
EventEvent
Details of EventDetails of Event
Closure ofClosure of thethe
interviewinterview
Who, When,Who, When,
Where,Where,
What, Why,What, Why,
HowHow
RapportRapport
Critical EventCritical Event
SequencingSequencing
ProbingProbing
DisengagementDisengagementBook Reference: Kabir, SMS (2017).
1100 ISBN: 978-984-8798-22-5, Dkaka -
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IntroductionIntroduction
TriggerTrigger
Structure of theStructure of the
EventEvent
Details of EventDetails of Event
Closure of theClosure of the
interviewinterview
Initial ContactInitial Contact
Surface IssuesSurface Issues
Deeper IssuesDeeper Issues
Insight GenerationInsight Generation
Problem SolvingProblem Solving
ActionAction
DisengagementDisengagement
CounselingCounseling
StepsSteps
BehaviorBehavior
EventEvent
InterviewInterview
StructureofInterviewStructureofInterview
1100 ISBN: 978-984-8798-22-5, Dkaka -
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Summary
You take part in a counseling interviewYou take part in a counseling interview
whenever you try to help a person gainwhenever you try to help a person gain
insights into a problem.insights into a problem.
Preparation helps to determine how toPreparation helps to determine how to
listen, question, inform, explain,listen, question, inform, explain,
respond, and relate to each interviewee.respond, and relate to each interviewee.
Many suggestions but few rules apply toMany suggestions but few rules apply to
counseling interviews.counseling interviews.Book Reference: Kabir, SMS (2017).
1100 ISBN: 978-984-8798-22-5, Dkaka -
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1100 ISBN: 978-984-8798-22-5, Dkaka -
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