IBM i systems power mission-critical applications around the world. Without integrating the vast amount of machine data generated from these critical systems into your IT Operations Analytics platform, your losing the opportunity to maximize your ITOA investment while gaining valuable operational insights.
Watch this in-demand webinar to learn how to improve the availability of critical services and reduce burden on IT staff by easily integrating disconnected IBM i systems in your ITOA environment.
Enhancing IT Operations Analytics with IBM i Machine and Log Data
1. Ironstream®
The Full Stack
Enhancing IT Operations Analytics with
IBM i Machine and Log Data
Ian Hartley | Senior Director, Product Management
Andrew Farley | Solutions Engineer
2. Housekeeping
Webinar Audio
• Today’s webcast audio is streamed through your
computer speakers
• If you need technical assistance with the web interface
or audio, please reach out to us using the Q&A box
Questions Welcome
• Submit your questions at any time during the
presentation using the Q&A box. If we don't get to your
question, we will follow-up via email
Recording and slides
• This webinar is being recorded. You will receive an email
following the webinar with a link to the recording and
slides
3. Themes
• Challenges around traditional
modernization approaches
• Impact to business
• Need for a comprehensive
Observability solution
• Demo of Ironstream for IT
Operations Analytics
5. IBM i still delivers mission-critical value
Over 70%
organizations indicate that over half of their
core business applications run on IBM i
HelpSystems “2022 IBM i Marketplace survey results”
93%
Of users reported that their IBM i server
gives them better ROI than other servers
HelpSystems “2022 IBM i Marketplace Survey Results”
43%
Of users will continue to run their IBM i
environment as is, with an additional 24%
looking to increase their footprint
HelpSystems “2022 IBM i Marketplace Survey Results”
6. Leading IT operations platforms lack native
IBM i integration
Distributed and
Cloud environments
IBM i Systems
Online
services
Storage
Online
Shopping
Cart
Servers
Desktops
Web
clickstreams
Security
Networks
Telecoms
Call detail
records
GPS
location
Messaging
Databases
RFID
Web
services
Packaged
applications
APP
Custom
apps
Energy
meters
Smartphones
and devices
On-
premises
Private
cloud
Public
cloud
IBM i
7. No single view of
IT infrastructure
Health and
status of systems
is unknown
Operational
inefficiency
Limited visibility
into customer
experience
Curbed
innovation and
growth
Increased
downtime
Impact of data silos on IT teams
11. “Observability”
Gartner’s definition…
“Observability is the evolution of
monitoring into a process that offers
insight into digital business applications,
speeds innovation and enhances
customer experience.
Infrastructure and Operations leaders
should use observability to extend current
monitoring capabilities, processes and
culture to deliver these benefits.”
Gartner – Innovation Insight for Observability – 28 September 2020
13. “Optimize performance with full stack
visibility, predictive intelligence and
automated remediation.”
1. Observability starts with data
2. Observability gets us to answers fast
3. Observability is critical to your culture
and business strategy
How this relates to IT
Operations Analytics
Observability is a critical business investment, especially
when seconds of downtime can cost millions of dollars.
Performance Insights Availability Cost
Port workloads to less-expensive, strategic platforms
Talk Track:
And data silos can be a big deal. Organizations can feel the impact of these data silos in several different ways. The overall problem is the lack on a true 360-enterprise view of the IT infrastructure. There is no way for IT teams to see all of the aspects of their environment and how they interact with each other, which snowballs into several other problems that can affect the time, money, and reputation of the team if something goes wrong. The health and status of these legacy systems is unknown, so if an incident occurs that involves the mainframe or IBM i it can takes teams a long time to determine that. They may even need to get an IBM systems SME or consultant involved. Requiring this extra involvement from a 3rd party is a challenge in itself due to the fact that expertise around these systems is rapidly shrinking. Even after the experts get involved, teams still need to figure out what is wrong. This results in long MTTIs (mean time to identification) and long MTTRs (mean time to resolution). These are often a metric of success for IT ops teams, so if they are very high upper levels of management may need to get involved and the team could lose support from these executives. All of these factors culminate in a mismanagement of resources. There is so much time spent trying to understand what is happening with the mainframe and IBM i that it takes away from teams actual day jobs. Not to mention all of the extra money being spent on an IBM systems SME.
PURPOSE: The negative consequences of disconnection.
But don’t take just my word for it…let’s look at what research company, Gartner says about “observability”
Their definition is…
READ
There’s a lot in that statement…so let’s unpack it a little.
And by the way…I&O…is Infrastructure and Operations
IT operations and security use cases can all be played across these tools and platforms. Even combinations of these many different use cases.
From simple visibility…to operational insights…finding issues and resolving them quickly before your customers are aware…to improving your security, compliance and audit posture.
These are all possible…at your own pace…and in-line with your common or even unique requirements.