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                                                                                                            SFSG Newsletter


               What Is Your Competitive                                        Debt Settlement… A Changing Industry
                      Strategy?                                                    Standing Apart From Your Competition
                                                                                                  OVERSATURATED MARKET
                                                                                Did you know there are over 3,000 settlement companies
                                                                                        currently operating throughout the U.S.?

                                                                                                   INCREASED REGULATION
                                                                                 Have increasing state regulations limited the number of
                                                                                                states you can service?

                                                                                The debt settlement industry is not what it
                                                                                was a year ago. That much you’ve noticed. Not
                                                                                only is the competition fierce, news outlets and multi-
                                                                                ple state attorney generals have also put a tremen-
                                                                                dous amount of negative press to the general public
                                                                                about the industry. Whether good or bad what is
                                                                                clear is that the settlement environment has changed.
                                                                                Succeeding in this industry requires a new game plan.
                                                                                         Step 1: Define Your Business. Prospect cli-
                                                                                ents are finding it more difficult than ever to tell the
                                                                                difference between you and your competition.
                                                                                                                              Continued on Page 2


                                                                                3 Tips for Blocking Distractions
 

            R.E.M.I.                                                             Set aside chunks of time
    Relate Educate Motivate Inspire                                              each day where everyone                         ESTABLISH
     
     
                                              How To Focus                       will allow everyone else to
                                                                                 focus. No inter-office com-
                                                                                                                             FOCUS HOURS

              Relate
           Empathize with your
                                                     Imagine.                    munications unless it truly
                                                                                 can’t wait.
               Prospect                        Imagine the incredible
                                                results you’d have if            Commit to checking emails
                                                 you and your sales              at the most minimal level
                                                                                                                                 TURN OFF
            Educate
           Provide your prospect
                                              team really focused on
                                                  a consistent basis.
                                                                                 you feel is possible for your
                                                                                 sales world without having                  EMAIL ALERTS
        information regarding their                                              a negative impact on ser-
             debt relief options
                                              You’d likely:                      vice.    If you can set only
                        
                                                                                 two or three specific times a
                                              √   Find More                      day to respond to email, do
            Motivate
    Encourage your prospect to                √
                                                  Customers
                                                  Come Up With
                                                                                 it.

            change their                          More Ideas                     Avoid the web during
         financial situation                                                     money hours unless you                       AVOID THE WEB
                                              √   Plan Better                                                                    DURING
                                              √   Make More Money                absolutely need it for                      MONEY HOURS
                                                                                 work. The distractions are
             Inspire
        Get your prospect excited
                                                                                 endless for those who’d
                                                                                 prefer to avoid making
        about getting out of debt                                                things happen.
     
     


                                                                                                 The right word may be effective,
              Join A Company With the
                                                                                                 but no word was ever as effective
                                                                                                     as a rightly timed pause.”
            Experience and
          Competitive Edge To                                                                                        Mark Twain (1835 – 1910)
                                                                                                                               American writer
          Withstand the Changing Market
                                                                                                     Visit Us Online:
                                                                                                      www.synergyfsg.com

                                                                           Real Solutions For Your Debt Settlement Company
                                                                                                                                                    g




                                                          1.866.442.7330    www.synergyfsg.com


                                      Synergy Financial Solutions Group | 65 Enterprise | Aliso Viejo | CA | 92656
g
                                                                                                    SFSG Newsletter


     Continued Debt Settlement…                                          In order to define your company’s dif-
                  A Changing Industry                                    ference, determine your business's
                                                                         characteristics:
     Define Your Business                                                - Who You Are: What is your business all
                                                                         about? What is your mission, and what are
     Thoughtfully defining your debt settlement                          your values? - What You Do: What are the
     business-and your differentiation-will help you                     unique services that you offer? Study and con-
     to understand who you are, what you do, and                         trast your business with the competition:
     what makes you different. Not many settle-
     ment companies take the time to answer those                        - Who Is Your Competition: Who are you
     core questions about their business, but those                      consistently quoting your service against?
     answers are essential to creating a strong                          These are your closest competitors, the ones
     brand identity, focused messaging, and effec-                       with which you should be most concerned in
     tive marketing materials. Having these will                         the definition process.
     make a stronger impression on your target
     audience-once you stand out, they'll be more                        - What Makes You Unique: How are you dif-
     likely to remember you over your competition.                       ferent from those competitors? Do you serve a
                                                                         certain geographic area? Be careful to avoid
     Just think of your competition-and how they                         the differentiators "better," "faster," and
     communicate about and market their busi-                            "cheaper"-they're either too subjective or too
     nesses. So many people are out promoting                            difficult to maintain as your business grows
     their business without knowing these basic                          and matures. Your differentiators should stay
     facts about their businesses. If you have these                     with you for the life of your business.
     elements in place, you'll outshine your compe-
     tition.                                                             - Follow-Up: No longer can the business
                                                                         owner take a passive approach to growing
                                                                         his/her business. Follow-up has become the
                                                                         most important measurement of success today.
                                                                         The companies that understand this are seeing
                                                                         stellar sales, closing rates and satisfied clients.
                                                                         Follow up with your clients, even once they’ve
                                                                         enrolled. Ask for referrals. Offer an incen-
                                                                         tive for referring someone. A happy client
                                                                         will bring more business.

                                                                         Defining your difference by answering all of
Tips To Help Your Sales Reps Stand Apart                                 these questions allows you to thoroughly un-
                                                                         derstand your business and to better commu-
1) Talk With All Decision Makers In The Household                        nicate with your customers. When you are
       This way, you are able to understand what each per-               specific about what you do differently from
son wants in the sale so you can show him/her how your pro-              your competition, customers can easily identify
gram will benefit them.                                                  you as the better company to meet their
                                                                         needs. It truly simplifies your marketing and
2)     Help the Customer Understand Their Needs                          promotional processes.
         Sometimes, customers are so inundated with their own
daily issues that their real needs are often shortsighted. At            For more tips on standing apart from your
times they can’t see out of the box to identify what they really         competitors, contact gil@synergyfsg.com.
need. The salesperson who can shine the light on this will
stand out. Identify what the prospect is trying to achieve by
seeking debt relief, why they need a change, and then high-
light how your company meets those goals.

3) Don’t Forget: The Personal Win
         Find out what the decision makers want to gain per-
sonally, and highlight how your program will help achieve it.
Understand your customer better than any of your competi-
tors.
                                                                                                To learn more about SFSG,
Join A Company With the                                                                           Visit Us Online:
     Experience and                                                                               www.synergyfsg.com
                                                                                                Email: gil@synergyfsg.com
Competitive Edge To Withstand the                                                               Call Us at 866.442.7330
                 Changing Market

                                                                  Real Solutions For Your Debt Settlement Company
                                                                                                                                   g




                                               1.866.442.7330    www.synergyfsg.com


                             Synergy Financial Solutions Group | 65 Enterprise | Aliso Viejo | CA | 92656

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SFSG Newsletter What Is Your Competitive Edge

  • 1. g SFSG Newsletter What Is Your Competitive Debt Settlement… A Changing Industry Strategy? Standing Apart From Your Competition OVERSATURATED MARKET Did you know there are over 3,000 settlement companies currently operating throughout the U.S.? INCREASED REGULATION Have increasing state regulations limited the number of states you can service? The debt settlement industry is not what it was a year ago. That much you’ve noticed. Not only is the competition fierce, news outlets and multi- ple state attorney generals have also put a tremen- dous amount of negative press to the general public about the industry. Whether good or bad what is clear is that the settlement environment has changed. Succeeding in this industry requires a new game plan. Step 1: Define Your Business. Prospect cli- ents are finding it more difficult than ever to tell the difference between you and your competition. Continued on Page 2   3 Tips for Blocking Distractions   R.E.M.I.  Set aside chunks of time Relate Educate Motivate Inspire each day where everyone ESTABLISH       How To Focus will allow everyone else to focus. No inter-office com- FOCUS HOURS Relate Empathize with your Imagine. munications unless it truly can’t wait. Prospect Imagine the incredible results you’d have if Commit to checking emails   you and your sales at the most minimal level TURN OFF Educate Provide your prospect team really focused on a consistent basis. you feel is possible for your sales world without having EMAIL ALERTS information regarding their a negative impact on ser- debt relief options You’d likely: vice. If you can set only     two or three specific times a   √ Find More day to respond to email, do Motivate Encourage your prospect to √ Customers Come Up With it. change their More Ideas Avoid the web during financial situation money hours unless you AVOID THE WEB   √ Plan Better DURING   √ Make More Money absolutely need it for MONEY HOURS   work. The distractions are Inspire Get your prospect excited endless for those who’d prefer to avoid making about getting out of debt things happen.     The right word may be effective, Join A Company With the but no word was ever as effective as a rightly timed pause.” Experience and Competitive Edge To Mark Twain (1835 – 1910) American writer Withstand the Changing Market Visit Us Online: www.synergyfsg.com Real Solutions For Your Debt Settlement Company g 1.866.442.7330 www.synergyfsg.com Synergy Financial Solutions Group | 65 Enterprise | Aliso Viejo | CA | 92656
  • 2. g SFSG Newsletter Continued Debt Settlement… In order to define your company’s dif- A Changing Industry ference, determine your business's characteristics: Define Your Business - Who You Are: What is your business all about? What is your mission, and what are Thoughtfully defining your debt settlement your values? - What You Do: What are the business-and your differentiation-will help you unique services that you offer? Study and con- to understand who you are, what you do, and trast your business with the competition: what makes you different. Not many settle- ment companies take the time to answer those - Who Is Your Competition: Who are you core questions about their business, but those consistently quoting your service against? answers are essential to creating a strong These are your closest competitors, the ones brand identity, focused messaging, and effec- with which you should be most concerned in tive marketing materials. Having these will the definition process. make a stronger impression on your target audience-once you stand out, they'll be more - What Makes You Unique: How are you dif- likely to remember you over your competition. ferent from those competitors? Do you serve a certain geographic area? Be careful to avoid Just think of your competition-and how they the differentiators "better," "faster," and communicate about and market their busi- "cheaper"-they're either too subjective or too nesses. So many people are out promoting difficult to maintain as your business grows their business without knowing these basic and matures. Your differentiators should stay facts about their businesses. If you have these with you for the life of your business. elements in place, you'll outshine your compe- tition. - Follow-Up: No longer can the business owner take a passive approach to growing his/her business. Follow-up has become the most important measurement of success today. The companies that understand this are seeing stellar sales, closing rates and satisfied clients. Follow up with your clients, even once they’ve enrolled. Ask for referrals. Offer an incen- tive for referring someone. A happy client will bring more business. Defining your difference by answering all of Tips To Help Your Sales Reps Stand Apart these questions allows you to thoroughly un- derstand your business and to better commu- 1) Talk With All Decision Makers In The Household nicate with your customers. When you are This way, you are able to understand what each per- specific about what you do differently from son wants in the sale so you can show him/her how your pro- your competition, customers can easily identify gram will benefit them. you as the better company to meet their needs. It truly simplifies your marketing and 2) Help the Customer Understand Their Needs promotional processes. Sometimes, customers are so inundated with their own daily issues that their real needs are often shortsighted. At For more tips on standing apart from your times they can’t see out of the box to identify what they really competitors, contact gil@synergyfsg.com. need. The salesperson who can shine the light on this will stand out. Identify what the prospect is trying to achieve by seeking debt relief, why they need a change, and then high- light how your company meets those goals. 3) Don’t Forget: The Personal Win Find out what the decision makers want to gain per- sonally, and highlight how your program will help achieve it. Understand your customer better than any of your competi- tors. To learn more about SFSG, Join A Company With the Visit Us Online: Experience and www.synergyfsg.com Email: gil@synergyfsg.com Competitive Edge To Withstand the Call Us at 866.442.7330 Changing Market Real Solutions For Your Debt Settlement Company g 1.866.442.7330 www.synergyfsg.com Synergy Financial Solutions Group | 65 Enterprise | Aliso Viejo | CA | 92656