Taylor's University Lakeside Bachelor of Science ( QS ) Semester 3, September 2015 ( July 2014 Intake ) Lecturer : Mr Wong

1. TAYLOR's University Lakeside
Bachelor of Quantity Surveyors
Present

2. Prepared by
the Company Founders
Clement Lim Yih Tyng (BOSS) Hasif AliasGan Jet Foong
Yeoh Pooi Ching Tay Sy Min Hoo Bung Jiat

3. TASK 1
Vision Statement
To achieve high reputation in construction industry by improving customer’s
lifestyle with our highest professional standards.
Mission Statement
Creating a long term relationships with customers by consistently exceeding
their expectation.
Keeping with the latest trends in the market place.
Providing high quality product at the most competitive price.
Strategically expanding our operations while realizing long-term profitability.
Providing conductive working environment for employees.

4. Short Term Goals
Conduct our operations in an organized and well-planned
manner in order to meet the deadline requirement.
Customer feels satisfied with our working progress and finds
our products are of quality standard.
Guarantees the lowest total project price.
Be internet savvy by creating a website for our company to
help promote our service on the net.

5. Mid Term Goals
Be able to obtain business continually for construction projects
and thus make our company income grow monthly, and slowly in
years to come.
Leave a good impact to customers and hopefully they will
recommend our company to others who needs this service.
Conduct a workshop to train our workers to work professionally
and provide extensive knowledge in the use of all the equipments on
site.
Guarantees fully insured and licensed construction professionals.

6. Long Term Goals
To be the one of the well-known company choice for construction
throughout Malaysia.
To be known and hope we are able to expand our business out of
Malaysia as an international company.
To open up branches of our company in a few states or countries,
depending on our capital and earnings.
 Creates a computer system program to allow customers to keep
track of the project and progress.

7. TASK 2
Selection Criteria
Skills
Good leadership and teamwork skills.
Demonstrate time management skill.
Computer literate in Microsoft Applications.
Demonstrate strong interpersonal skills & intrapersonal skills.
Knowledge
Possess at least a Bachelor’s Degree, Post-Graduate Diploma, Professional
Degree related to construction industry or equivalent.
Fresh Graduates, preferably at least one years of working experience in
construction industry.
Good knowledge in project planning and scheduling, construction policy, and
authority liaisons.
Fluent English & Bahasa Malaysia.

8. Training &
Development plan
SALARY
Rm2500
PERIOD
6 Months
MENTORING
-AND-
COACHING
EVALUATION
360 Appraisal
Bars

10. TASK 3
Information
Utilisation

11. • Information Technology
- Lower cost, higher efficiency
• Information Management
- Assist in decision making

12. Utilise Information Technology enabling
performance management.
Selection of goals
Intervention made by managers
Improving customer’s satisfaction

13. 1. Selection of goals
Eliminate decisions that made based on
assumption.
 Example:
Employee selection is an important part of the
hiring process. Managers have several goals
in mind in order to select the best employees
for their organizations.

14. 2. Interventions made by
managers
Improve performance against the goals by
realign our company strategies based on
the marketing sales.
 Example:
Everyone working together towards the same
objectives to ensuring the employees
understand what the organization is trying to
achieve.

15. 3. Improving Customer’s Satisfaction
Provide high quality standards product
and services.
Measure the customer satisfaction to
reduce unhappy customers using online
survey method.
Takes and response to the feedbacks
from customers to build up customer
loyalty.

16. 5 Steps in Information
Management
Identification of information needs.
Collecting and creation of information.
Oraganisation and storage of
information.
Information dissemination.
Information use.

17. Information Management would be
able to add on values to the
company.
Effective and efficient service
Social responsibility
Cost – avoidance

18. 1. Effective and efficient service
Successful if they are all actually amplified
by the company’s staff.
Encourage compatibility and supportability
of staff to the company’s information and
technology environment.
Efficiency and time are golds to not only
us but to our customers as well.

19. 2. Social responsibility
Falls into morals, legal and ethical.
Filter the information before the delivery.
Follows company’s policy which protect
the customer’s information and company
finance information.

20. 3. Cost – avoidance
Although implementing this may be fairly
high, but the long-term savings can justify.
Optimize the use, performance and cost
of information technology resources

21. COMPETITIVE
ADVANTAGE

22. By using information
technology...
Storing and protecting information and
important record, company’s valuable and
finances.
Able to store large amounts of data.
Prevent being hacked, or being wiped out
during a technological disaster

23. Communication
Able to receive the information and
resources that we need quickly and
effectively.
Allows the company to be 24/7
efficient to conduct the business.
Minimize the potential for mistakes.

24. THANK YOU