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Facebook fans provide
double ROI in Fashion Retail




© 2012 TBG Digital
What’s the story?




© 2012 TBG Digital
Tommy Hilfiger Germany wanted to
                     measure a tangible, sales-led value that
                       their Facebook fans could deliver




© 2012 TBG Digital
What did we do?




© 2012 TBG Digital
TBG Digital created an A/B test campaign
                       targeting both fans and non-fans of the
                           Tommy Hilfiger Facebook Page

                      The Direct Response ads directed users to
                       the Tommy Hilfiger online store, where
                     3-day Return On Investment was measured


© 2012 TBG Digital
Multiple landing pages were also tested
                     and measured, tailoring content to the ad’s
                       targeting and if they were fans or not




© 2012 TBG Digital
What were the results?




© 2012 TBG Digital
ROI when                                    ROI comparing
                      targeting Fans                               best performing
                     (over non-fans)                               landing page to
                                                                        worst


© 2012 TBG Digital
                                Case period: November 2011 to January 2012

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Tommy Hilfiger - Facebook fans provide double ROI in Fashion Retail

  • 1. Facebook fans provide double ROI in Fashion Retail © 2012 TBG Digital
  • 2. What’s the story? © 2012 TBG Digital
  • 3. Tommy Hilfiger Germany wanted to measure a tangible, sales-led value that their Facebook fans could deliver © 2012 TBG Digital
  • 4. What did we do? © 2012 TBG Digital
  • 5. TBG Digital created an A/B test campaign targeting both fans and non-fans of the Tommy Hilfiger Facebook Page The Direct Response ads directed users to the Tommy Hilfiger online store, where 3-day Return On Investment was measured © 2012 TBG Digital
  • 6. Multiple landing pages were also tested and measured, tailoring content to the ad’s targeting and if they were fans or not © 2012 TBG Digital
  • 7. What were the results? © 2012 TBG Digital
  • 8. ROI when ROI comparing targeting Fans best performing (over non-fans) landing page to worst © 2012 TBG Digital Case period: November 2011 to January 2012