This PPT prepared by Teacher Educator from Thiagarajar College of Preceptors Madurai for B.Ed Trainees.

1. CONSUMERISM

2. Consumerism

3. Learning Objectives
• Exploitation of consumers
• Meaning and definition of consumerism
• Evolution of consumer movements
• Consumer Protection Act, 1986

4. Consumer
A consumer is one who consumes goods
manufactured and sold by others or created
(air, water, natural resources) by nature and
sold by others. One, who avails services such
as banking, transport, insurance, etc., is also
called a consumer.

5. Meaning of Consumer under The Indian
Consumer Protection Act, 1986

6. Consumer Exploitation

8. • Duplicate or Spurious goods
• Artificial Scarcity
• Sub-standard
• Product Risk
• Warranty and Services
• Unsuitability of Products

9. False Advertisements

10. • Importance of Consumerism
• Origin, Evolution, and Growth of Consumerism
• Evolution of Consumerism
• Consumer Protection

11. Need for Consumer Protection

12. Consumer Protection

13. Consumer protection is a form of social action
which is designed to attain the well-being of
the society namely consumers
Consumer protection is the practice of
safeguarding buyers of goods and services,
and the public, against unfair practices in the
marketplace.
Consumer protection measures are often
established by law.

14. Role of Business in Consumer Protection
• Avoidance of Price Hike
• Avoidance of Hoarding
• Guarantees for Good Quality
• Product Information
• Truth in advertising
• Money Refund Guarantee

15. • Rights of Consumer
• Right to Protection of Health and Right of Safety
• Right to be Informed
• Right to choose
• Right to be Heard

17. Duties of Consumers
• Buying Quality Products at Reasonable Price
• Ensure the Weights and Measurement before
Making Purchases
• Reading the Label Carefully
• Beware of False and Attractive Advertisements

19. QUESTIONS
• Explain the role of business in consumer
protection.
• What are the needs for consumer protection?
• Explain the role of consumers in Consumer
Protection..
• What are the objectives of Consumer
Protection Act, 1986?
• Write are rights and duties of the consumer?