2. As a manager in a health care organization, I
would put together an educational training
program that would help to avoid situations
like the one that occurred at the UCLA
Medical Center.
3. Purpose:
◦ The purpose of the training would be to help
educate the staff members on the importance of
confidentiality
4. What is confidentiality?
◦ Ethical principle
◦ Usually a set of rules or regulations that limits
access to certain types of information
◦ Similar to privacy.
5. Patient confidentiality is very important in the
health care industry
Health care professionals are required to
adhere to certain laws and regulations
regarding patient confidentiality
6. Patient records contain personal and private
information
Social Security Number
Patient diagnosis
Test results
Patient’s treatment
7. H.I.P.A.A.
◦ Health Insurance Portability and Accountability Act
◦ Enacted 1996
◦ Rules and regulations regarding Protected Health
Information
8. What is breach of confidentiality?
◦ A health care professional can breach patient
confidentiality by disclosing information about the
patient with the patient’s consent.
◦ Can result in legal actions being taken.
9. Ways to adhere to patient confidentiality laws:
◦ Do no access patient information if you are not
authorized to do so
◦ Refrain from discussing patient information in
public areas (cafeteria, elevator, bathrooms, etc.)
◦ Log out of computers when you walk away from
your work station
10. All health care professionals share the
responsibility of all working together to help
protect patient information
Remembering the information that was
presented in this training will help to ensure
patient confidentiality
