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CPAs & ADVISORS
experience clarity //

HEALTHCARE GROUP
Julie Bilyeu, Director
Lisa McIntire, CPA, Senior Managing Consultant
MEDICARE MAKEOVER
CONSOLIDATED BILLING: TRIMMING THE FAT

Consolidated Billing refers to Items and services that are
considered covered under the Part A PPS scope even if the
SNF does not directly provide those services
Items and services that will be SNF responsibility should be
determined prior to admission
Develop policies and procedures for determining SNF
responsibility and paying related invoices
CONSOLIDATED BILLING

Major Category Exclusions
Determining the place of service
Category I has to be provided in hospital or CAH
Obtain procedure codes
Categories of exclusions are further broken down into
excluded codes (outpatient surgery listed as inclusions)
Link to major category list and exclusions list by HCPC
http://www.cms.gov/Medicare/Billing/SNFConsolidated
Billing/2013-Annual-Update.htm
CONSOLIDATED BILLING

Part B
If patient resides in a Medicare certified bed Part B therapy
must be billed by the SNF
Barium swallow- ST
If patient is in a non-certified section of the Facility or a
true outpatient, therapy can be billed by therapy provider
or SNF
23X bill type for outpatient therapy services
CONSOLIDATED BILLING

General Exclusions
Professional services
For diagnostic tests/procedures SNF is responsible only
for the technical component (modifier TC) not the
professional component of the code (modifier 26)
SNF is not responsible for hospital treatment rooms
Emergency services
SNF not responsible for emergency services including
ambulance transportation
CONSOLIDATED BILLING

Ambulance Transportation
SNF Responsible
Related to a non excluded routine service
When transferring to another SNF (Transferring SNF
Responsible)
Exclusions from SNF responsibility
Related to an excluded major category and was
medically necessary
Emergency
Dialysis
Upon admission to SNF
CONSOLIDATED BILLING

Non ambulance transportation
These forms may include:
Wheelchair vans
Ambulettes
Facility van

SNF may charge patient
Recommend giving patient notice of exclusion from
Medicare benefit
CONSOLIDATED BILLING

Provider Responsibilities
Notifying other providers/suppliers of a covered stay
Entering into agreements with outside providers/suppliers
CMS does not determine the rate of payment but if a
SNF has a history of not covering included services CMS
may find them to be out of compliance with the
Medicare program
Link to sample notice and agreement forms:
http://www.cms.gov/Medicare/Medicare-Fee-forService-Payment/SNFPPS/BestPractices.html
CONSOLIDATED BILLING

Determining the Medicare allowable
Fee schedules available on CMS website
Physicians fee schedule look up
Lab fee schedule
DME- prosthetic/orthotic & supplies
Drug average price schedule
Reasonable charge for casts/splints
Outpatient hospital
CONSOLIDATED BILLING
Medicare non covered services
Depending on SNF arrangement may be billable to patient if
proper notice is provided
http://www.cms.gov/Outreach-and-Education/MedicareLearning-NetworkMLN/MLNProducts/downloads/Items_and_Services_Not_Covere
d_Under_Medicare_BookletICN906765.pdf
Non ambulance transportation
Eye exams-for fitting/prescribing/changing glasses
Dental services related to care/treatment/removal of teeth
Hearing Aids
BREAK
ADMISSIONS/INTAKE: AUGMENTING PATIENT FILES

Payer verification and eligibility
Payer websites/Clearinghouse
Medicare Common Working File (to be terminated in 2014)
Completion of required paperwork/Admissions agreement
Knowledge of payer type and coverage criteria
Well defined admissions procedures/checklist
Who is responsible for entry of information into software
Processes for maintaining financial information
Manual/Electronic/Network storage
ADMISSIONS/INTAKE

Medicare A
Qualifying hospital stay(minimum 3 consecutive days)
Impact of RAC audit of hospital stay
Impact of observation days
Accounting for other skilled stays (SNU/Swing bed)
Verifying requirements for skilled care
Daily skilled nursing services
Rehabilitation 5 days per week
ADMISSIONS/INTAKE

Medicare B
Therapy cap usage
$1900 therapy cap
Therapy threshold
$3700
Mandatory medical review (Post payment except for
demonstration states effective April 1)
RAC Prepayment demonstration states- Texas
ADMISSIONS/INTAKE
Supplemental insurance- Copies of cards are key
Medigap versus other insurance
http://www.cms.gov/Medicare/HealthPlans/http://www.cms.govhttp://www.cms.gov/Medicare/HealthPlans/Medigap/index.html?redirect
ADMISSIONS/INTAKE

Managed Care
Importance of recognizing enrollment prior to admission
Maintaining and updating contracts
Pre-Authorization
Frequency of authorization
Timely filing guidelines
Coverage criteria
Level of care as defined in contract
Compliance claim requirement to Medicare
04 Condition code
ADMISSIONS/INTAKE

Managed Care
Method of payment
Level of care
Charges
Per diem
PPS (note CMS enforcement of MA plans to report PPS
codes 12/31/13)
PART A BILLING STRUGGLES

Unscheduled assessments may take over payment window of
a scheduled assessment
Understanding billing rules for combined assessments
Possibility of one assessment being billed with 2 different
HIPPS codes
Understanding when to bill therapy versus non therapy
HIPPS
PART A BILLING STRUGGLES
PART A BILLING STRUGGLES

Change of therapy (COT) being retrospective
Potential need to adjust prior month claim
Increased risk of early/late/missed assessments and how to
bill impacted claims
Unscheduled- Early/Late bill default number of days out of
compliance (when missed MDS would have controlled
payment)
Scheduled- Early bill default number of days early/late bill
default up to late ARD
Missed= Provider liability, send covered claim with span
code 77 and dates applicable to liability
PART A BILLING STRUGGLES

Understanding how to bill Unscheduled Assessments
End of therapy (EOT)
End of therapy Resumptive (EOT-R)
Start of therapy (SOT)
Short Stay
Change of therapy (COT)

22
EOT OMRA - EXAMPLE
30-Day Window
Grace Days
Day
30

Day
31

Day
32

Day
33

Day
34

Day
35

Day
36

Last
Day
Therapy

1

2

3
EOT
DUE

RHB

RHB

RHB

RHB

LB1

Day
37

Day
38

Day
39

Day
40
EOT-R OMRA - EXAMPLE
Day
35

Day
36

Day
37

Day
38

Last Day
Therapy

Day
36

1

2

Day
39

3

Day
40

Day
41

Therapy
Resumes

EOT ARD
5 Consecutive Day Count
0

1

2

3

4

5
EOT-R
Date

RVB

RVB

CC1

CC1

CC1

CC1

RVB

RVB
SOT OMRA - EXAMPLE

5-Day Window
Regular Days
Day
1

Day
2

Day
3

Day
4
Therapy
Eval

CC1

CC1

CC1

RHB

Grace Days
Day
5

Day
6

Day
7
5-day
ARD

Day
8

Day
9

Day
10
SOT
ARD

Day
11
COT OMRA - EXAMPLE
30-Day Window
Grace Days
Day
30

30
Day
ARD
RH

Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day
31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47

1

2

3

4

5

6

7

1

335

2

3

4

5

6

7
310

RM

RH

COT
RUG

COT
Due

1

2

3
PART B BILLING STRUGGLES

Capturing modifiers on claim
CCI edits- modifier 59
Therapy cap exception- modifier KX
Missing modifiers on claims= rejected services
Functional reporting (G codes)
Severity modifiers

27
TRIPLE CHECK: REDUCING CLAIM ERRORS

Involvement of interdisciplinary team, nursing, therapy and
billing to review claims prior to submission to payers
Triple check is in addition to regular Medicare meetings
throughout the month with the interdisciplinary team
Claims should be prepared and brought to the triple check
meeting for review
Checklist should be used and signed off (especially if
performing any pieces offsite)

28
TRIPLE CHECK

Common items to review:
Necessary documentation has been signed/dated by
physician
MDS have been submitted/accepted/and validation report
has been checked for re-calculations
Patient demographic information
Census data
Charges

29
TRIPLE CHECK

Common items to review:
HIPPS code/ARD/and payment dates
Qualifying stay for Part A
Diagnosis code- relevance/sequencing/specification
Occurrence codes
Condition codes
Part B modifiers
Part B G codes

30
A/R MANAGEMENT: MAINTAINING A SVELTE AGING

Days outstanding vary by payer type
Medicare/private pay/Medicaid
30 days (should be resolved prior to next billing cycle)
Insurance primary
30 days if able to file electronically
60 days if filing paper
Co-Insurance- Must first wait for primary payer to pay
60 days if filing electronic or auto-crossover
Identify crossover status on remittance advice
90 days if filing paper

31
A/R MANAGEMENT

Policies and procedures should be developed for follow up and
tracking of unpaid balances
Accounts receivable software
Using collection notes
Setting user tasks/follow up dates
Paper system
Tickler file
Adding appointments to email/calendar
Excel Tracking
Ability to export data from most A/R systems

32
A/R MANAGEMENT

Medicare Follow up
EDI acceptance verification
Daily follow up via DDE
Used to make corrections/adjustments/cancels
Tracking policy for claims in medical review or appeals
Tracking for Medicare secondary payer claims
Education
Subscribing to Listservs
Contractor calls
CMS Open door forum

33
A/R MANAGEMENT

Insurance Follow up
Clearinghouse
Payer website
Involving provider rep. when needed
Involving state insurance commissioner when needed
For Medicare replacement plans involving your local CMS
office managed care plans division when needed
Staying up on contracts and addendums

34
A/R MANAGEMENT

Accountability
Scheduling consistent aging meetings between billing and
executive leadership
Deadlines for month end close
Maintaining accurate A/R
Updating Medicare/Managed Care Rates
Part A October
Part B January
Part A coinsurance January

35
A/R MANAGEMENT

Maintaining accurate A/R
Policies/Procedures for contractual adjustments and write
offs
Authorizing staff responsible for making entries
Setting a dollar threshold for levels of approval
Designating a person to review entries for accuracy
Determining reports that should be reviewed monthly
to catch all adjustment/write off entries

36
A/R MANAGEMENT

Sequestration
2% reduction effective April 1, 2013 DOS
Medicare A and B
Managed Care depending on payer
Does not impact coinsurance portion of payment
Part B MPPR
Practice expense reduced by 50% effective April 1, 2013
DOS

37
A/R MANAGEMENT

Understanding Medicare Remittance Advice
Non covered charges Part A= typically sequestration
Non covered charges Part B= MPPR, sequestration, charges
rejected for missing modifiers
Verify all services were covered prior to adjusting A/R
Link to universal RA codes
http://www.wpc-edi.com/reference/

38
A/R MANAGEMENT

Medicare Reimbursable bad debt
Only Part A coinsurance is Exhibit 5 eligible
Coinsurance related to Medicare replacement plans
does not count
Develop a system for tracking throughout the year
Routine write offs
Keep a file for copies of support such as payer denials,
copies of private statements, etc.

39
A/R MANAGEMENT

Medicare Reimbursable bad debt
Non dual eligible (Private pay due)
Must have been billed at least 3 times
“Reasonable and Customary attempts” to collect must
have been taken and documented
Debt must remain unpaid more than 120 days from the
date first billed
Write off date must be in applicable cost report year
Payment effective with FY-2013 reduced to 65% (63%
after sequestration)

40
A/R MANAGEMENT

Medicare Reimbursable bad debt
Dual eligible- Medicaid non payment varies by state
Proof of non payment- copy of remittance advice with
correct denial reason code for legislative non payment
Denial for billing error or timely filing would not
suffice
Write off date must be in applicable cost report year
Payment reduction
FY 2013 88% (86% after sequestration)
FY 2014 76% (74% after sequestration)
FY 2015 65% (63% after sequestration)

41
QUESTIONS

Lisa McIntire, CPA- Senior Managing Consultant, BKD LLP
lmcintire@bkd.com
417.865.8701
Julie Bilyeu- Director, BKD LLP
jbilyeu@bkd.com
417.865.8701
THANK YOU

FOR MORE INFORMATION // For a complete list of our offices

and subsidiaries, visit bkd.com or contact:

Name, Credentials // Title
email@bkd.com // 888.888.8888

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ATX13 - "The Medicare Makeover & Avoid Unnecessary Costs and Get Everything You’ve Earned!"

  • 1. CPAs & ADVISORS experience clarity // HEALTHCARE GROUP Julie Bilyeu, Director Lisa McIntire, CPA, Senior Managing Consultant
  • 3. CONSOLIDATED BILLING: TRIMMING THE FAT Consolidated Billing refers to Items and services that are considered covered under the Part A PPS scope even if the SNF does not directly provide those services Items and services that will be SNF responsibility should be determined prior to admission Develop policies and procedures for determining SNF responsibility and paying related invoices
  • 4. CONSOLIDATED BILLING Major Category Exclusions Determining the place of service Category I has to be provided in hospital or CAH Obtain procedure codes Categories of exclusions are further broken down into excluded codes (outpatient surgery listed as inclusions) Link to major category list and exclusions list by HCPC http://www.cms.gov/Medicare/Billing/SNFConsolidated Billing/2013-Annual-Update.htm
  • 5. CONSOLIDATED BILLING Part B If patient resides in a Medicare certified bed Part B therapy must be billed by the SNF Barium swallow- ST If patient is in a non-certified section of the Facility or a true outpatient, therapy can be billed by therapy provider or SNF 23X bill type for outpatient therapy services
  • 6. CONSOLIDATED BILLING General Exclusions Professional services For diagnostic tests/procedures SNF is responsible only for the technical component (modifier TC) not the professional component of the code (modifier 26) SNF is not responsible for hospital treatment rooms Emergency services SNF not responsible for emergency services including ambulance transportation
  • 7. CONSOLIDATED BILLING Ambulance Transportation SNF Responsible Related to a non excluded routine service When transferring to another SNF (Transferring SNF Responsible) Exclusions from SNF responsibility Related to an excluded major category and was medically necessary Emergency Dialysis Upon admission to SNF
  • 8. CONSOLIDATED BILLING Non ambulance transportation These forms may include: Wheelchair vans Ambulettes Facility van SNF may charge patient Recommend giving patient notice of exclusion from Medicare benefit
  • 9. CONSOLIDATED BILLING Provider Responsibilities Notifying other providers/suppliers of a covered stay Entering into agreements with outside providers/suppliers CMS does not determine the rate of payment but if a SNF has a history of not covering included services CMS may find them to be out of compliance with the Medicare program Link to sample notice and agreement forms: http://www.cms.gov/Medicare/Medicare-Fee-forService-Payment/SNFPPS/BestPractices.html
  • 10. CONSOLIDATED BILLING Determining the Medicare allowable Fee schedules available on CMS website Physicians fee schedule look up Lab fee schedule DME- prosthetic/orthotic & supplies Drug average price schedule Reasonable charge for casts/splints Outpatient hospital
  • 11. CONSOLIDATED BILLING Medicare non covered services Depending on SNF arrangement may be billable to patient if proper notice is provided http://www.cms.gov/Outreach-and-Education/MedicareLearning-NetworkMLN/MLNProducts/downloads/Items_and_Services_Not_Covere d_Under_Medicare_BookletICN906765.pdf Non ambulance transportation Eye exams-for fitting/prescribing/changing glasses Dental services related to care/treatment/removal of teeth Hearing Aids
  • 12. BREAK
  • 13. ADMISSIONS/INTAKE: AUGMENTING PATIENT FILES Payer verification and eligibility Payer websites/Clearinghouse Medicare Common Working File (to be terminated in 2014) Completion of required paperwork/Admissions agreement Knowledge of payer type and coverage criteria Well defined admissions procedures/checklist Who is responsible for entry of information into software Processes for maintaining financial information Manual/Electronic/Network storage
  • 14. ADMISSIONS/INTAKE Medicare A Qualifying hospital stay(minimum 3 consecutive days) Impact of RAC audit of hospital stay Impact of observation days Accounting for other skilled stays (SNU/Swing bed) Verifying requirements for skilled care Daily skilled nursing services Rehabilitation 5 days per week
  • 15. ADMISSIONS/INTAKE Medicare B Therapy cap usage $1900 therapy cap Therapy threshold $3700 Mandatory medical review (Post payment except for demonstration states effective April 1) RAC Prepayment demonstration states- Texas
  • 16. ADMISSIONS/INTAKE Supplemental insurance- Copies of cards are key Medigap versus other insurance http://www.cms.gov/Medicare/HealthPlans/http://www.cms.govhttp://www.cms.gov/Medicare/HealthPlans/Medigap/index.html?redirect
  • 17. ADMISSIONS/INTAKE Managed Care Importance of recognizing enrollment prior to admission Maintaining and updating contracts Pre-Authorization Frequency of authorization Timely filing guidelines Coverage criteria Level of care as defined in contract Compliance claim requirement to Medicare 04 Condition code
  • 18. ADMISSIONS/INTAKE Managed Care Method of payment Level of care Charges Per diem PPS (note CMS enforcement of MA plans to report PPS codes 12/31/13)
  • 19. PART A BILLING STRUGGLES Unscheduled assessments may take over payment window of a scheduled assessment Understanding billing rules for combined assessments Possibility of one assessment being billed with 2 different HIPPS codes Understanding when to bill therapy versus non therapy HIPPS
  • 20. PART A BILLING STRUGGLES
  • 21. PART A BILLING STRUGGLES Change of therapy (COT) being retrospective Potential need to adjust prior month claim Increased risk of early/late/missed assessments and how to bill impacted claims Unscheduled- Early/Late bill default number of days out of compliance (when missed MDS would have controlled payment) Scheduled- Early bill default number of days early/late bill default up to late ARD Missed= Provider liability, send covered claim with span code 77 and dates applicable to liability
  • 22. PART A BILLING STRUGGLES Understanding how to bill Unscheduled Assessments End of therapy (EOT) End of therapy Resumptive (EOT-R) Start of therapy (SOT) Short Stay Change of therapy (COT) 22
  • 23. EOT OMRA - EXAMPLE 30-Day Window Grace Days Day 30 Day 31 Day 32 Day 33 Day 34 Day 35 Day 36 Last Day Therapy 1 2 3 EOT DUE RHB RHB RHB RHB LB1 Day 37 Day 38 Day 39 Day 40
  • 24. EOT-R OMRA - EXAMPLE Day 35 Day 36 Day 37 Day 38 Last Day Therapy Day 36 1 2 Day 39 3 Day 40 Day 41 Therapy Resumes EOT ARD 5 Consecutive Day Count 0 1 2 3 4 5 EOT-R Date RVB RVB CC1 CC1 CC1 CC1 RVB RVB
  • 25. SOT OMRA - EXAMPLE 5-Day Window Regular Days Day 1 Day 2 Day 3 Day 4 Therapy Eval CC1 CC1 CC1 RHB Grace Days Day 5 Day 6 Day 7 5-day ARD Day 8 Day 9 Day 10 SOT ARD Day 11
  • 26. COT OMRA - EXAMPLE 30-Day Window Grace Days Day 30 30 Day ARD RH Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day Day 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 1 2 3 4 5 6 7 1 335 2 3 4 5 6 7 310 RM RH COT RUG COT Due 1 2 3
  • 27. PART B BILLING STRUGGLES Capturing modifiers on claim CCI edits- modifier 59 Therapy cap exception- modifier KX Missing modifiers on claims= rejected services Functional reporting (G codes) Severity modifiers 27
  • 28. TRIPLE CHECK: REDUCING CLAIM ERRORS Involvement of interdisciplinary team, nursing, therapy and billing to review claims prior to submission to payers Triple check is in addition to regular Medicare meetings throughout the month with the interdisciplinary team Claims should be prepared and brought to the triple check meeting for review Checklist should be used and signed off (especially if performing any pieces offsite) 28
  • 29. TRIPLE CHECK Common items to review: Necessary documentation has been signed/dated by physician MDS have been submitted/accepted/and validation report has been checked for re-calculations Patient demographic information Census data Charges 29
  • 30. TRIPLE CHECK Common items to review: HIPPS code/ARD/and payment dates Qualifying stay for Part A Diagnosis code- relevance/sequencing/specification Occurrence codes Condition codes Part B modifiers Part B G codes 30
  • 31. A/R MANAGEMENT: MAINTAINING A SVELTE AGING Days outstanding vary by payer type Medicare/private pay/Medicaid 30 days (should be resolved prior to next billing cycle) Insurance primary 30 days if able to file electronically 60 days if filing paper Co-Insurance- Must first wait for primary payer to pay 60 days if filing electronic or auto-crossover Identify crossover status on remittance advice 90 days if filing paper 31
  • 32. A/R MANAGEMENT Policies and procedures should be developed for follow up and tracking of unpaid balances Accounts receivable software Using collection notes Setting user tasks/follow up dates Paper system Tickler file Adding appointments to email/calendar Excel Tracking Ability to export data from most A/R systems 32
  • 33. A/R MANAGEMENT Medicare Follow up EDI acceptance verification Daily follow up via DDE Used to make corrections/adjustments/cancels Tracking policy for claims in medical review or appeals Tracking for Medicare secondary payer claims Education Subscribing to Listservs Contractor calls CMS Open door forum 33
  • 34. A/R MANAGEMENT Insurance Follow up Clearinghouse Payer website Involving provider rep. when needed Involving state insurance commissioner when needed For Medicare replacement plans involving your local CMS office managed care plans division when needed Staying up on contracts and addendums 34
  • 35. A/R MANAGEMENT Accountability Scheduling consistent aging meetings between billing and executive leadership Deadlines for month end close Maintaining accurate A/R Updating Medicare/Managed Care Rates Part A October Part B January Part A coinsurance January 35
  • 36. A/R MANAGEMENT Maintaining accurate A/R Policies/Procedures for contractual adjustments and write offs Authorizing staff responsible for making entries Setting a dollar threshold for levels of approval Designating a person to review entries for accuracy Determining reports that should be reviewed monthly to catch all adjustment/write off entries 36
  • 37. A/R MANAGEMENT Sequestration 2% reduction effective April 1, 2013 DOS Medicare A and B Managed Care depending on payer Does not impact coinsurance portion of payment Part B MPPR Practice expense reduced by 50% effective April 1, 2013 DOS 37
  • 38. A/R MANAGEMENT Understanding Medicare Remittance Advice Non covered charges Part A= typically sequestration Non covered charges Part B= MPPR, sequestration, charges rejected for missing modifiers Verify all services were covered prior to adjusting A/R Link to universal RA codes http://www.wpc-edi.com/reference/ 38
  • 39. A/R MANAGEMENT Medicare Reimbursable bad debt Only Part A coinsurance is Exhibit 5 eligible Coinsurance related to Medicare replacement plans does not count Develop a system for tracking throughout the year Routine write offs Keep a file for copies of support such as payer denials, copies of private statements, etc. 39
  • 40. A/R MANAGEMENT Medicare Reimbursable bad debt Non dual eligible (Private pay due) Must have been billed at least 3 times “Reasonable and Customary attempts” to collect must have been taken and documented Debt must remain unpaid more than 120 days from the date first billed Write off date must be in applicable cost report year Payment effective with FY-2013 reduced to 65% (63% after sequestration) 40
  • 41. A/R MANAGEMENT Medicare Reimbursable bad debt Dual eligible- Medicaid non payment varies by state Proof of non payment- copy of remittance advice with correct denial reason code for legislative non payment Denial for billing error or timely filing would not suffice Write off date must be in applicable cost report year Payment reduction FY 2013 88% (86% after sequestration) FY 2014 76% (74% after sequestration) FY 2015 65% (63% after sequestration) 41
  • 42. QUESTIONS Lisa McIntire, CPA- Senior Managing Consultant, BKD LLP lmcintire@bkd.com 417.865.8701 Julie Bilyeu- Director, BKD LLP jbilyeu@bkd.com 417.865.8701
  • 43. THANK YOU FOR MORE INFORMATION // For a complete list of our offices and subsidiaries, visit bkd.com or contact: Name, Credentials // Title email@bkd.com // 888.888.8888

Notes de l'éditeur

  1. {"26":"The COT is required whether the therapy intensity goes up or down. The ADLs do not impact the need for a COT.\n"}