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21 April 2015
1
Helen Adey,
Resource Acquisitions and Supply Team Manager
Nottingham Trent University
Collections change and lists
evolve: the growing challenges of
responsive resource management
Abstract
Since Nottingham Trent University spoke about the challenges of
collection management in library workflows centred on resource lists
at the 2013 Talis Aspire User Group meeting, the issues have become
even more complex. The library has introduced a range of new
measures, tracking systems and reporting tools in response, all
focused on making back-of-houses process ‘resource list aware’. In an
increasingly heterogeneous acquisitions and fulfilment landscape (and
in a post-Swets world a less predictable one) what steps can libraries
take to improve the integration between their resource list
environment and their library's management and acquisitions
systems?
21 April 2015
2
Content
1. Responsive Resource & Collection Management – a view
from the NSS
2. Collection challenges where TALIS data & reports help
 Acquiring the correct resources
 Serials reviews
 Aggregator packages, journal transfers & publisher package changes -
post Swets
3. Collection challenges requiring combined TALIS and LMS
data
 Annual stock reviews and bulk stock withdrawals
 Missing, damaged and lost items
 Evidence based acquisition
4. Future Developments
21 April 2015
3
View from the NSS: “The library resources and
services are good enough for my needs”
• NTU Results vs. the Sector: at 87% NTU is 22% above the lowest university score at 65%
(University of Worcester). University of Oxford is at the top with 98%
• NTU Results vs. Key Competitors:
21 April 2015
4
Looking at the NTU score for
this question since
2007….shows a mixed trend,
but some big improvements
since 2011:
2007 – 81%
2008 – 84%
2009 – 82%
2010 – 79%
2011 – 75%
2012 – 81%
2013 - 87%
Competitor 2013
Sheffield 94%
Leicester 91%
Manchester 91%
Loughborough 90%
Sheffield Hallam 89%
UWE 89%
Northumbria 88%
Nottingham 88%
Leeds Met 87%
NTU 87%
Derby 87%
De Montfort 85%
Manchester Met 84%
Birmingham City 82%
Lincoln 81%
Oxford Brookes 79%
Collection challenges
where TALIS data & reports
help (Books)
• Confidence that we are acquiring the correct resources
– Academic submitting a list for review tells us all we need to know:
What are they recommending and what priority status
– Link to student module and size of cohort facilitates acquisition by
formula - simplifies and streamlines our workflows
• We used the “Books not linked to library catalogue” report, before
and after running the Book Metadata Refresh job to assess the
impact of running the job & to see how many records had changed.
• We subsequently used the 2nd report (e.g. the books still not linked
to that catalogue even after we’d run the job) to act as a hit list for
acquisitions team to work through.
• Interim measure whilst we wait for new Review processes…….
21 April 2015
5
21 April 2015
6
21 April 2015
7
Collection challenges where TALIS data
& reports help (Journals)
• Serials reviews - how many
of those “must have” journals
are on Resource Lists?
• Aggregator packages, journal
transfers & publisher package
changes - post Swets & the
loss of FYI updates
• If we cannot afford to
subscribe to overlapping
databases - which do we
cancel?
– Increasingly we are using the
All Items on Resource Lists
report (filtered by Journals) as a
check
21 April 2015
8
How do we know if an item is on a
Resource List?
21 April 2015
9
Collection challenges
requiring combined TALIS
and LMS data / reports
• Increasing need for data to support proactive
collection and resource decision making rather
than reactive checking after the event
• Identified the need to combine RLMS data from
Talis with data & reports from our LMS
21 April 2015
10
• NTU paid for Talis consultancy time to produce regular updates of
resources on lists that can be uploaded into Aleph catalogue records
• Enriched data has been invaluable and is being used for many
purposes, such as:
 All Aleph low use reports pre-screened to exclude RLMS items
 Informs stock revision / withdrawal activities
 Enhanced workflows for dealing with missing / books on account
MARC record showing RLMS flag
21 April 2015
11
Sample Aleph report showing RLMS flag
21 April 2015
12
Missing, damaged and lost items
• Do we need to replace?
• How do we know if it’s on a resource list?
21 April 2015
13
Evidence Based Acquisitions
21 April 2015
14
• As with PDA, RLMS has an impact on EBA
items
• We will need to do a refresh of Aleph
RLMS data before making decisions on
what to buy at the end of the plan
Future Developments -
Where next?
• Plan to use combination of aleph loans / reservation data &
RLMS flag to test effectiveness of our acquisition formula -
hope to develop far more responsive formulae
• Plans for more RLMS data in Aleph - which modules / how
many lists
• Have already started analysing items in high demand for RLMS
flag as possible evidence of shortcomings in the formula
• Ability to give book suppliers RLMS report to do check of e-
availability and new editions - could make acquisitions
workflows much quicker, more efficient & responsive.
21 April 2015
15
•Any Questions / comments?
helen.adey@ntu.ac.uk
21 April 2015 16

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Collections change and lists evolve: the growing challenges of responsive resource management

  • 1. 21 April 2015 1 Helen Adey, Resource Acquisitions and Supply Team Manager Nottingham Trent University Collections change and lists evolve: the growing challenges of responsive resource management
  • 2. Abstract Since Nottingham Trent University spoke about the challenges of collection management in library workflows centred on resource lists at the 2013 Talis Aspire User Group meeting, the issues have become even more complex. The library has introduced a range of new measures, tracking systems and reporting tools in response, all focused on making back-of-houses process ‘resource list aware’. In an increasingly heterogeneous acquisitions and fulfilment landscape (and in a post-Swets world a less predictable one) what steps can libraries take to improve the integration between their resource list environment and their library's management and acquisitions systems? 21 April 2015 2
  • 3. Content 1. Responsive Resource & Collection Management – a view from the NSS 2. Collection challenges where TALIS data & reports help  Acquiring the correct resources  Serials reviews  Aggregator packages, journal transfers & publisher package changes - post Swets 3. Collection challenges requiring combined TALIS and LMS data  Annual stock reviews and bulk stock withdrawals  Missing, damaged and lost items  Evidence based acquisition 4. Future Developments 21 April 2015 3
  • 4. View from the NSS: “The library resources and services are good enough for my needs” • NTU Results vs. the Sector: at 87% NTU is 22% above the lowest university score at 65% (University of Worcester). University of Oxford is at the top with 98% • NTU Results vs. Key Competitors: 21 April 2015 4 Looking at the NTU score for this question since 2007….shows a mixed trend, but some big improvements since 2011: 2007 – 81% 2008 – 84% 2009 – 82% 2010 – 79% 2011 – 75% 2012 – 81% 2013 - 87% Competitor 2013 Sheffield 94% Leicester 91% Manchester 91% Loughborough 90% Sheffield Hallam 89% UWE 89% Northumbria 88% Nottingham 88% Leeds Met 87% NTU 87% Derby 87% De Montfort 85% Manchester Met 84% Birmingham City 82% Lincoln 81% Oxford Brookes 79%
  • 5. Collection challenges where TALIS data & reports help (Books) • Confidence that we are acquiring the correct resources – Academic submitting a list for review tells us all we need to know: What are they recommending and what priority status – Link to student module and size of cohort facilitates acquisition by formula - simplifies and streamlines our workflows • We used the “Books not linked to library catalogue” report, before and after running the Book Metadata Refresh job to assess the impact of running the job & to see how many records had changed. • We subsequently used the 2nd report (e.g. the books still not linked to that catalogue even after we’d run the job) to act as a hit list for acquisitions team to work through. • Interim measure whilst we wait for new Review processes……. 21 April 2015 5
  • 8. Collection challenges where TALIS data & reports help (Journals) • Serials reviews - how many of those “must have” journals are on Resource Lists? • Aggregator packages, journal transfers & publisher package changes - post Swets & the loss of FYI updates • If we cannot afford to subscribe to overlapping databases - which do we cancel? – Increasingly we are using the All Items on Resource Lists report (filtered by Journals) as a check 21 April 2015 8
  • 9. How do we know if an item is on a Resource List? 21 April 2015 9
  • 10. Collection challenges requiring combined TALIS and LMS data / reports • Increasing need for data to support proactive collection and resource decision making rather than reactive checking after the event • Identified the need to combine RLMS data from Talis with data & reports from our LMS 21 April 2015 10 • NTU paid for Talis consultancy time to produce regular updates of resources on lists that can be uploaded into Aleph catalogue records • Enriched data has been invaluable and is being used for many purposes, such as:  All Aleph low use reports pre-screened to exclude RLMS items  Informs stock revision / withdrawal activities  Enhanced workflows for dealing with missing / books on account
  • 11. MARC record showing RLMS flag 21 April 2015 11
  • 12. Sample Aleph report showing RLMS flag 21 April 2015 12
  • 13. Missing, damaged and lost items • Do we need to replace? • How do we know if it’s on a resource list? 21 April 2015 13
  • 14. Evidence Based Acquisitions 21 April 2015 14 • As with PDA, RLMS has an impact on EBA items • We will need to do a refresh of Aleph RLMS data before making decisions on what to buy at the end of the plan
  • 15. Future Developments - Where next? • Plan to use combination of aleph loans / reservation data & RLMS flag to test effectiveness of our acquisition formula - hope to develop far more responsive formulae • Plans for more RLMS data in Aleph - which modules / how many lists • Have already started analysing items in high demand for RLMS flag as possible evidence of shortcomings in the formula • Ability to give book suppliers RLMS report to do check of e- availability and new editions - could make acquisitions workflows much quicker, more efficient & responsive. 21 April 2015 15
  • 16. •Any Questions / comments? helen.adey@ntu.ac.uk 21 April 2015 16

Notes de l'éditeur

  1. Link between Resource Lists and library acquisition workflows – gives the Library confidence that it is acquiring the correct content We are acquiring content in quantities designed to meet the needs of the user cohort - so why aren’t our users more satisfied?
  2. Corroborating evidence from TADC which suggests acquisition some big journal deals have been successful
  3. The next warning shot arose with our processed for dealing with missing and lost books. Prior to using Aspire, the judgement lay entirely with our academic Liaison Team to decide whether to replace, but ploughing through monthly spreadsheets of items that had been lost or gone missing rarely had the luxury of being treated as the highest priority task and the key issue for LLR now was if the missing item on a resource list? If it is, then the need to replace it became a no brainer. This problem prompted the development of Relic (the Resource List Item Checker, about which NTU has spoken at previous User groups and which has been shared with the Talis User Community. This online utility checks for the occurrence of ISBN, DOI or LCN values on all matching lists, and integrates this call with bibliographic data retrieved from OpenLibrary, related-ISBN look-up from LibraryThing, the library’s discovery systems, and automatically-generated deep-links to vendor and supplier catalogues, and, for DOIs, metadata and URL extraction from CrossRef to support article-level linking. It has been a godsend / we’d be lost without it and for item by item checking of essentially monograph or article level checking, its spot on