2. Session Outline
Group Development
Team Building strategies
Team Working
Team work & Motivation
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3. Concern Today
The nature of today’s organisation work
requires greater reliance upon teams
and group effort
To improve performance, there is the
need to develop a team focus, confront
and resolve interpersonal issues,
empower team members to achieve
maximum results and create new and
exceptional way of working
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4. Challenges of the Public
Service
Demanding/Higher expectations of
Public/customers
Changing workforce attitudes
Shrinking budgets
Evolving technology
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5. Working Groups
Working groups or Teams?
Committees, councils, task forces are
NOT necessarily teams
Working Groups: Individual goals/own
interests
Team work: both individual and mutual
accountability
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6. Major differences
Working Groups
Little communication
Individual work
The whole is less than
the sum of its parts
Discuss decide and
delegate
Teams
Plenty opportunity for
discussion
Collective work
Tactical and work groups
combine easily into a
single team
Discuss decide and do
the work together
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7. Group develop in team
The essence of a team is common
commitment
What about Team purpose?
A Team develops direction, momentum,
and commitment in shaping their
purpose
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8. A Group
A group begin as nothing more than just
a collection of individuals
Who have been brought together in a
work situation/project/assignment
We need to unite the group to form a
Team
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9. 4 Phases in Group
Development
Forming – Assessment stage
Storming – Conflict & Resolution
Norming – Build cohesion
Performing – Efforts towards
achievement of goals and objectives
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11. Outcomes
Productive teams will go through the
phases very quickly
Supervisors need to share information,
trust members, surrender authority, and
understand when to intervene
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12. Team Working & Motivation 12
Why Build a Team?
Take a few moments to
list some reasons why
you would want to do
that.
An initiative you have at work
Some civic opportunity
in your private life
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13. What is “Teambuilding”?
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“One for
all and all
for one!” Together
Everyone
Achieves
More
“Getting everyone
on the same page”
“Everybody working
together for the same
outcome”
The simple definitions are usually something like….
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14. Team building is:
A continuous process and a way of life
The responsibility of every team member
About developing a clear and unique identity
Focused on a clear and consistent set of
goals
Recognition of the contribution of each
member
Awareness of the potential of the team
Result oriented and enjoyable
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15. Team-Building Strategies
Building teams where each member's
personal weaknesses are covered by
the strengths of other team members.
Bringing people together with similar
personality types, as well, to increase
the chances of team members seeing
eye to eye.
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16. Requirements for Team
Building
1. Vision
The ability to excite the team with large,
desired outcomes
The need to project the goals, which
contain challenge, appeal to personal
pride and provide opportunity to make
difference and know it
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17. 2. Context
Each member needs to understand the
context and relevance of his/her
participation in achieving the
communicated goals
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18. 3. Commitment
Getting other members to commit to the
team effort, helping others through their
“diving board doubt” to genuine
commitment
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19. 4. Trust
How can we built trust
The supervisor/officer in charge need to
be:
A. Open: keep team members informed
B. Fair: give credit when it is due
C. Consistent: predictability will prevent
mistrust
D. Discreet: respect confidential matters
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20. 5. Inclusion
Best setting to obtain buy-in and
built trust:
a. Communicate the vision
b. Make sure that it is understood
c. Communicate leadership
commitment
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21. Team Motivation
Motivation as the determining factor:
Intrinsic and Extrinsic
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22. 22
Types of Motivation
Motivation at work take place in two ways:
(i) People can motivate themselves by
seeking, finding and carrying out work that
satisfies their needs: job satisfaction, non-
monetary reward
(ii) People can be motivated by management
through such methods as pay, promotion,
monetary reward amongst others
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23. 23
Motivation reinforces Team
Work
Motivation leads to a more effective group effort
and will increase productivity by building team
feeling
The essence of employee motivation is
developing leadership skills and reinforce team
work
Effective team building starts with efforts that
are aligned with the organisation goals
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25. Effective work team
development
Work teams do not just happen
miraculously; they are the result of
careful planning and preparation.
The need for:
1. Preparation of the Work environment
2. Preparing their Leader
3. Preparing the Team Members
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26. Video – Employee Engagement
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