Our Endpoint security solution enables IT teams to pinpoint and impede the cyber risks that usually go undetected.

1. Indian Airline Megacorp
Mitigates Cyber Risks with
TTBS Endpoint Security
Solution
Introduction The enterprise is a Kuala Lumpur-headquartered Malaysian multinational low-
cost airline service operational since 1993. As the country’s largest airline by fleet
size and destinations, it operates scheduled flights across Malaysia and over 165
destinations in 25 countries.
A 2013 joint venture between the organisation and one of the largest private
entities of India” led to the launch of its Indian low-cost affiliate airline services.
The operations were started primarily to connect the country’s Tier-2 and Tier-3
cities, where rail travel was the only choice for most passengers. As of June 2020,
the airline was the fourth-largest carrier in India. It is currently headquartered in
Bengaluru.
The company needed an advanced solution to protect its workflows from online
threats undetected by disparate antivirus programs. After comparing the features
and ease of usage for alternative endpoint security services, the IT team voted in
favour of the solution offered by Tata Tele Business Services (TTBS).
Business Challenge The airline company wanted to ensure that the digital devices used by its
workforce – desktops, laptops, tablets, and smartphones – do not become the
entry points for viruses, malware, ransomware, and other malicious content into
its network.
The company was eager to deploy a reliable cybersecurity solution to prevent any
hacking attack or data breach that could affect its operations and tarnish the
brand reputation.
The company’s assorted apps and antivirus systems for device and server
protection weren’t user-friendly. Also, the idea was to:
Enable complete endpoint security using a single, feature-packed
application instead of installing multiple systems
Have centralised control on the security status of all devices through a
single window and get reports on the blocked threats
Ensure that the endpoint security application does not trigger false
alarms and does not slow down the devices
CASE STUDY – ENDPOINT SECURITY

2. TTBS Solution TTBS deployed its Endpoint Security solution for all the devices used by the airline
company’s employees from the office and homes. As a managed cybersecurity
service, our solution could efficiently monitor the huge volume of online processes
keeping the corporate networks abuzz. It also safeguarded devices from infected
USB attachments.
It met the organisation’s expectations with its custom features:
Endpoint Security helped the customer centralise a wide range of endpoints’
monitoring and management, protecting them from advanced persistent threats.
With its cloud-based architecture, our solution was easy and economical to scale as
per changing business requirements. While it is also simple to install and use, the
TTBS customer service team stays available 24/7 to answer any queries.
CASE STUDY
By leveraging AI, Endpoint Security actively monitored all the devices it
was configured on, even when they were off the local area network
(LAN). It could identify and block a variety of cyber threats before they
caused any damage.
IT administrators and team leaders could view any device’s status on a
DIY portal, check the reports on the threats blocked automatically by the
system, and even manually block websites they deemed unsafe.
Being Software-as-a-Service (SaaS), Endpoint Security had minimal CPU
usage and did not affect the device speed or performance.
With its advanced threat detection abilities, the TTBS cybersecurity
solution did not unnecessarily intimidate users – it could differentiate
between clean and malicious content more accurately than the usual
antivirus programs.
TTBS Endpoint Security solution blocks cyber threats
automatically in real-time and also enables IT teams to
pinpoint and impede the cyber risks that usually go
undetected, thus helping the client mitigate cyber risks.
The team preferred an easy-to-manage solution that would also be cost-effectively
scalable. They further expected instant support from a custom-service team for
any queries on the application’s technical aspects.

3. Benefits
Robust endpoint SaaS
with automated
responses against cyber
threats, including zero-
day malware
Simplified billing with the
consolidation of all
endpoint security licenses
Improved productivity
supported by better
uptime and smooth
access to files
Quick and cost-effective
scaling to protect more
devices with business
growth
Intuitive admin
dashboard for granular
visibility on all devices
and threat intelligence
CASE STUDY
TATA TELE BUSINESS SERVICES
Leading Provider of Digital Solutions
1800 266 1800 www.tatatelebusiness.com dobig@tatatel.co.in
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