Intelligent User Experience for SAP On Premise Systems comprising two major integrated parts:​ - Conversational Actions (synchronous conversational user experience for SAP On Premise)​ - Action Cards (asynchronous email-based interface for SAP On Premise)​

1. INTELLIGENT DECISION
DIMENSIONS
(INTELLIGENT USER EXPERIENCE FOR SAP ON PREMISE
SYSTEMS)
Developer: Skybuffer
SAP Add-on: Intelligent Decision Dimensions (official SAP certified name)
Package: Action Cards, Conversational Actions
Version: 3.2

2. About Skybuffer
Skybuffer One Pager

3. Facts and Certificates
Year of incorporation: 2013
Countries: Belarus, Poland, Norway,
India, USA
SAP forces: 29 experts
SAP partnership:
PE Sales, PE Service, PE Build (software
development)
SAP certification:
SAP Partner Centre of Expertise
ISO certification (TÜV Germany):
ISO 9001:2015, ISO 27001:2013

4. Value Proposition
Assess the Solution Benefits

5. Skybuffer SAP Certified Add-on
INTELLIGENT DECISION DIMENSIONS
is Skybuffer SAP Add-on officially certified by SAP
Integration and Certification Center.
Our solution empowers business users with
Intelligent Decision Dimensions to capture their
actions in SAP from the edge where they are.
The solution comprises two major integrated
parts:
- Conversational Actions (synchronous
conversational user experience for SAP On
Premise)
- Action Cards (asynchronous email-based
interface for SAP On Premise)

6. Conversational Actions
Synchronous Elaborate Intelligent User Experience for SAP On Premise

7. Business Challenges and How We Offer to
Solve them
Business Challenges
Conversational interfaces are not a wonder any more –
companies and industries are massively involved in
attempts to create chatbots. However, what problems do
they face when creating a relatively smart and valuable
chatbot capable to serve at least limited needs?
• Long Implementation Cycle (6 - 12 months)
• High Costs and High Risks to Fail
• Impossibility to Extend the Chatbot's logic with New
Skills
How We Solve Them
We offer an Intelligent User Experience which is
• Unified
• Integrated
• Extendable
Skybuffer Intelligent Assistant is offered as a unique single
mindset (one unified chatbot instance) comprising various
multiple skills configuration (300+) in lots of channels of
communication (webchat, Skype, S4B, Slack, Telegram,
Twitter, Facebook, Intercom and what not.) and easily
extendable according to emerging needs

8. Conversational Actions in Details
Skybuffer SAP Conversational AI Content
Package is fully presented at our
website.
Around 300 skillsets in dozens of SAP
lines of business available in 4
languages - try our easy and effective
search for the skills your Intelligent
Enterprise needs and get your own
Intelligent Experience at Skybuffer's
weekly-refreshed Innovative
Technologies Demo Portal.
Skybuffer InteligentUser Experience Package Overview
(Video, 1 minute)

9. Conversational Actions Core Functionality
Conversational Actions deal with bi-directional SAP Conversational AI data flow integration from SAP
Cloud into SAP On Premise system and provide synchronous elaborate user experience for business
users to get their work quickly and efficiently done in SAP system.
The main functional blocks of ConversationalActions are:
• ABAP SDK (SAP NetWeaver On Premise) for SAP Cloud Platform (SAP ConversationalAI)
• Central unified OData service (SAP NetWeaver On Premise) to manage intelligent dialogues via ABAP
SDK
• ABAP Authorization Control classes (SAP NetWeaver On Premise) to check business user
authorization per each business scenario (Skillexecution)
• ABAP Execution classes (SAP NetWeaver On Premise) to run transaction in SAP system and create a
respond back to the communication channel (chat-based or voice-enabled communication)
• Email-based user authentication (SAP NetWeaver On Premise and SAP Cloud Foundry) for
anonymous communication channels (e.g. web ) or for possibility to activate two-steps
user authentication in the intelligent conversation
• SMS-based user authentication (SAP NetWeaver On Premise and SAP Cloud Foundry) for anonymous
communication channels (e.g. Alexa self-service point, or web) or for possibility to activate two-steps
authentication in the intelligent conversation

10. Intelligent User Experience Integrated into
Fiori Launchpad
The application allows using the following types of
replies:
- Text messages
- Quick replies
- Buttons (including navigation buttons to Fiori
applications)
- Images
- Carousels
- Lists
Skybuffer Fiori Digital Assistant in
Action (Video, < 1 minute)
Skybuffer Intelligent Decision Dimensions include
extension to Fiori Launchpad and OData Service
in the backend system that enables to
authenticate a Fiori Launchpad user in SAP
backend system via a secure and safe channel
thanks to the cryptographic keys used, so that
the cognitive user experience application hosted
on SAP CAI platform could be used as a
simplified version of SAP CoPilot functionality.

11. Skybuffer Intelligent Assistant is One Click
Integrated with SAP CoPilot for S4HANA
SAP Fiori 3 and S4HANA CoPilot
Component
Skybuffer Intelligent Assistant (SAP
Conversational AI Platform)

12. Voice-Enabled User Experience
Provided by Skybuffer synchronous AI-rich Conversational User Experience for SAP On-
Premise systems allows not only chatting to SAP systems via the intelligent assistant but
TALK to SAP like humans do.
Skybuffer developed an integration interface between SAP Conversational AI platform and
Amazon Alexa. This interface has an enhanced number of features that cannot be found in
standard SAP CAI integration with Amazon Alexa and without which it is impossible to
imagine any natural way of voice-enabled communication:
• The business user is not limited to 8 seconds to provide a reply. Skybuffer Alexa
integration interface allows you to set any number of seconds (up to 98) for Alexa to
wait for the user's input.
• In case the business user is interrupted for whatever reason, it is possible to return to the same conversation and get exactly the same reply from
Alexa that was given by her before the user dropped the conversation. This conversation-keeping time can be configured via Skybuffer Fiori apps set
for Conversational Interface maintenance and vary from 0 to 600 seconds.
• It is also made possible to tune the channel to keep the conversation for the Echo Dot device or for Alexa account, making it available for all the
devices that the business user has access to via Alexa app.

13. Conversational Actions Architecture
• Intelligent User Experience gets easily and deeply integrated into Customer’s SAP EcoSystem (highlighted in blue
here). The solution is installable into SAP On Premise system as an add-on and plugged into SAP Cloud Foundry via
SAP Cloud Connector using OData protocol.
• All you need is to simply start your intelligent conversation with your SAP S/4HANA or Business Suite!

14. Skybuffer Innovative Technologies Demo Portal
Try some generic business scenarios with a real time connection to SAP On Premise system from our InnovativeTechnologiesPortal
(simplyrequest SAP user ID creation viaconversational user experience application and continue chattingto SAPdigital core)
SkybufferInnovative TechnologiesDemoPortal (WebLink)

15. Action Cards
Asynchronous Email-Based Interface for SAP On Premise

16. Action Cards Core Functionality
Action Cards is a part of Intelligent Decision Dimensions solution designed to provide
universal and integrated with SAP NetWeaver On Premise Core
Functionality, asynchronous emailing framework for business workflows and email-to-
SAP type of communication.
The solution with its asynchronous intelligent actions and notification cards brings SAP
to the edge where the business user is.
Together with Conversational Actions this solution allows bringing business users out
of SAP GUI / SAP Fiori boundaries not only for data management, but also for
decision-making scenarios.
Action Cards are available in three functional business packages:
• Action Cards S/4HANA and SAP ECC Package
• Action Cards Solution Manager Package
• Action Cards Foundation Package for NetWeaver

17. Action Cards Key Benefits
• Speedup your productivity
Take advantage of quick decision emails and email
notifications using our Rapid Implementation Kit and
enjoy the flexibility of the authorized decision-making
process via the most common for business users email
channel of communication leading to your maximum
efficiency
• Get your business-specificcustomizing
Adjust HTML emails templates and customize steering
parameters to meet the needs of your business model

18. Action Cards Key Capabilities
• Email notificationsallowing asynchronous(offline) decision-makingwithout having to log in ​SAP system​
SAP Business Workflow email notifications generationwith Skybuffer Action Cards allows capturingdecisions directlyvia email
interface, so it facilitates business users'interaction with SAPand speeds up the decision-makingprocess.
• Reminder notificationsas one email collecting all decision requests in the accordion view
Business users will benefit from gettingsingle emails with all outstandingdecision items that will allowthem to approve or reject
directlyfrom the reminder email without a necessity to log into the SAP system.
• Business users can send attachments to SAP simply via email
Now business users are able to send emails directly to SAP and these emails are converted into comments and attachments for the
appropriate business object that is mentioned in the email subject.
• Multilingual support with SAP Translation Hub integration
Embedded and configurable integration with SAPTranslation Hub formultilingualemail notifications and workflowdecision emails
• Rapid Deployment Kit speeding up implementation process
Skybuffer provides the Rapid ImplementationKit and SkybufferVirtual Academymaterials to support both Partnersand Clients during
the Add-on implementationprocess.We also offer our Partners and Clients the SolutionManager access so that theycan request free
of charge consultancysupportin order to get a better vision of the optimal Add-onimplementation for a particular business case.

19. Pricing and Packaging
Packaging Value Annual Subscription, in EUR
Maintenance and Implementation Assistance Yes
103,499*
Prototyping Assistance Yes
Unlimited Usage of Action Cards (notification emails
and decision capturing emails)
Yes
Organization StructureIntegration Yes
ConversationalAI Contentfor SAP On Premise 300+business scenarios aredeveloped
according to Skybuffer bestpractices, ready
to be used in conversations with SAP ERP (or
S/4HANA) On Premisesystems
Multiple Languages Support(English, German, French,
Spanish)
Yes
Rapid Implementation Kit (RIK), Skybuffer Virtual
Academy materials Yes
Client’s Cabinet Yes
* Estimated price which is currently in the official commercial offer. Subjectto changeand discussion.

20. Skybuffer SAP Certified Add-on:
Intelligent Decision Dimensions
Package:
Action Cards, Conversational Actions
Developer: Skybuffer
NORWAY
Laberghagen 23
NO-4020, Stavanger
NORWAY
Phone: +47 90069983
BELARUS
prosp. Dzerzhinskogo
104B, office 601b
BY-220116, Minsk
BELARUS
Phone
+375 293702904
POLAND
WPT – budynek Gamma
ul. Muchoborska 18
Wroclaw,
POLAND, PL-54-424
Tel.: +48 534652207
UNITED STATES OF AMERICA
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Lakewood, CO 80228
UNITED STATES OF AMERICA
Phone: +47 90069983
INDIA
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Kolkata, West Bengal
INDIA, 700091
T + 91 3361363734
M +91 9819730354