1. Tatiana Santofimio
1524 sw 12 court Fort Lauderdale
cell: 954-260-8156

2. Profile
Interested in obtain a manager or sale position with an established
company specializing in sale for high end clientele.
Education
Fort Lauderdale Art Institute – Degree on Graphic Art Design ; Fort
Lauderdale Fl 1999-2002
Skills
Bilingual- English/Spanish.
Experienced in home furnishings , Interior Design and high end retail
sale.
Authorized Ebay retailer for high end jewelry and other consumer
goods.
Referrals
Available upon request.

3. Natuzzi Italia
Sale Associate & store manager.
12/31/2011 03/25/2016
Professional Summary
Assertive Furniture Sales Manager with sound knowledge of the
furniture industry. Adept at working well within a customer service
oriented environment and motivating staff to maintain maximum
productivity. Specialize in developing and implementing strategic
sales techniques.
Adept at matching customer needs with inventoried product
answering customer questions and offering excellent customer
service. Specializes in selling consumer furniture and taking
advantage of pricing specials from manufacturers.

4. Developed large contingency of repeat and referral business.
Assisted in developing marketing materials that made the sales
process easier.
Delivered multimillion-dollar annual revenue growth (Natuzzi Italia
) for the past five years and earned #1 rankings and numerous
awards throughout career, including:
Four-time honors as Top Salesperson of the Year ( 2012 , 2013 , 2014
,2015 )
Core Qualifications
 Considerable experience with customer relations and sales
 Profound knowledge of marketing and promotional strategies
 Adept at assessing customer needs and resolving any issues
 Ability to quickly resolve staffing issues
 Adept at working under pressure
 Willing to work flexible schedules
 Solid communications skills
 Able to engage customers in meaningful conversation that
lead to increased sales
 Very familiar with furniture manufacturing process

5.  Set sales goals and monitored employee performance.
 Assisted with the arrangement of store furniture
presentations.
 Ensured compliance with industry regulations
 Ensured that store polices were applied and upheld.
 Addressed issues with furniture delivery.
 Monitored customer inquiries.
 Provided customers with timely and accurate information as
related to product specifics, pricing, delivery and order status.
 Consistently demonstrated professional customer service to
external and internal showroom clients.
 Supported the branch achievement of target profit margins
through innovative sales tactics.
 Identified and developed business strategies to improve sales,
attract customers and support new and existing accounts.
ADDITIONALEXPERIENCE: HOME STAGING & REAL
ESTATESALES
 Demonstrated tenacity; ingenuity; and expert home staging,
prospecting and relationship-building skills, generating strong
sales results
 Earned credential as a certified home stager and leveraged
design talents in transforming homes to give the best possible
first impression to potential buyers. Efforts resulted in quicker
sales, Demonstrated success transforming client ideas into
beautiful, functional design solutions. Experienced in leading
design projects from start to finish on time, on budget and

6. with excellent quality. Offer expert home staging, client
relations, sales and negotiation skills .
FountainJewelers
Plantation –Florida
02/03 /2001 01/5/2011
Sale manager
Over ten year of experience in hide-end retail jewelry ,help
customers buy rings, diamonds, and precious stone of their choice.
Knowing the latest in jewelry fashion and can easily guide people
on purchasing the precious commodities of their dream .
Also handled the administrative function for the daily operations of
business.
Analyzed and approve transaction of high end watched , gold and
precious stones for store purchases and sale .
Top negotiator for jewelry transaction for ten years.

7. Summary of Skills:
 Strong knowledge of fine and costume jewelry.
 Ability to maintain confidentiality and build customers' trust.
 Familiarity with the latest designs and trends in jewelry.
 Familiarity with all types of precious stones, gold, platinum,
and silver.
 Excellent persuasive and customer service skills.
 Ready to work in any shift, and on weekends and holidays .
 Displaying merchandise and promoting materials .
 Greeting and advising customers on quality and trends of
jewelery.
 Explaining cuts, carats, color, and clarity in jewelry and gems
to customers
 Providing estimate on repairing luxurious watches and custom
jewelries.
 Suggesting jewelry designs to customers suitable for certain
occasions.
 Preparing bills, providing warranty certificate, wrapping
merchandise, making invoices, and collecting payment.

8. Owner / President , Kangol
Sawgrass Mill /Sunrise Florida
01/01/1999 01/01/2001
Oversaw the selling and distribution of Kangol hats and accessories
for the general public.
Also responsible for daily administrative duties for business.