1. 9185 Diamondhead Dr.
Dexter, Iowa 50070
Voice: 515-523-200
Tawni@diamondheaddoc.com
www.diamondheaddoc.com
www.linkedin.com/in/tawniplath
9186 Diamondhead Drive  Dexter, Iowa 50070
515-523-2000  www.diamondheaddoc.com
For your more STRESSFUL times…
Documentation Solutions
Today
 Technical Writing
 On-line Help
 Training
 Digital Solutions
 Web Development
 Databases, Usability, and QA
Diamondhead
Documentation, Inc.

2. 9186 Diamondhead Drive  Dexter, Iowa 50070
515-523-2000  www.diamondheaddoc.com
If your company requires new documentation, desires editing, or needs
assistance updating current information, you need Diamondhead
Documentation.
We give you what you need, when you need it.
 Technical Documentation – Complex technical
concepts developed to create easy to use and
understandable user manuals.
 Visually-appealing – Graphics, technical illustrations,
formatting, process flowcharts, network diagrams, screen
shots, and navigational aids make it easy to find
information quickly.
 Detail-oriented – Valuable and accurate reference
tools assist everyone including management,
employees, and customers.
 Cost-effective – Quality documentation, on-line help
systems, and training materials reduce costs through
fewer support calls, less need for training, fewer requests
for maintenance, and less downtime for workers.

Training Documentation

System / Administration Guides

Network Infrastructure Documents

Editing and Graphic Design

Business Plans

Policies and Procedures

Quick Reference Guides

Hardware / Software User Manuals

Research and Development
Technical Writing

3. 9186 Diamondhead Drive  Dexter, Iowa 50070
515-523-2000  www.diamondheaddoc.com
If your company requires on-line help systems, you need Diamondhead
Documentation.
We create customized on-line solutions to meet your needs.
 Versatile – Distributed in a
cross-platform environment
locally, network-wide, or on
the Internet.
 Efficient – Single-source
solutions effectively save
you thousands of dollars
through the reuse of
existing data. Conditional
text generates multiple
outputs containing different
content, all from a single
project that creates multiple
types of outputs to
customize help for each of
your customers or products.
 Context Sensitive – Customized, context-sensitive help systems (F1) mapped to
software applications using our unique Map IDs or those provided by your software
developers.

On-line Help

WebHelp

FlashHelp

Oracle Help

Microsoft HTML Help (CHM) 
JavaHelp

WebHelp Pro

What’s This Help (F1)

Windows Help (WinHelp)
On-line Help

4. 9186 Diamondhead Drive  Dexter, Iowa 50070
515-523-2000  www.diamondheaddoc.com
Training
If your company requires training systems, you need Diamondhead
Documentation.
We create customized training educating both your internal and
external customers saving you thousands of dollars.
 Customized Training –
Diamondhead
Documentation can help
educate your employees or
clients with customized
training programs. We also
enhance off-the-shelf
training applications to
reflect your corporate flair.
 Versatility – From
classroom training, the
Web, to CDs, with solutions
for every skill level and
every budget,
Diamondhead
Documentation training
gets results.
 Training Tool Types – Facilitator's guides, Computer / Internet-based training
(CBT), Participant handbooks, Multimedia, Tutorials, Self-study documentation,
Wizards and Cue Cards, Train-the-trainer sessions, and User session training.

Database Tracking

End User Training

Train-the-Trainer Sessions

Computer-based Training (CBT) 
Tutorials

Wizards

Cue Cards

Self-study Documentation

Internet-based Training (IBT)

5. 9186 Diamondhead Drive  Dexter, Iowa 50070
515-523-2000  www.diamondheaddoc.com
If your company requires Internet documentation, CD-ROMs, wizards, Computer-based
Training (CBT), digital business cards, cue cards, conversions, or other digital data
exchange, you need Diamondhead Documentation.
We create customized digital solutions that provide cost savings for you.
 Integrated – Product catalogs, tutorials,
cue cards, wizards, computer-based
training, and multimedia presentations.
 Exciting – Interactive digital business
cards that will take your marketing to the
next level and hold a plethora of helpful
information, while increasing your sales.
 Manageable – Electronic distribution of
documentation can save your company
thousands of dollars a year. A global
documentation strategy produces tangible
benefits in all areas of your business with
consistent and up-to-date information.

Navigational Capability

Lower Distribution Costs

Enhanced Search and Retrieval

Detailed Control Management

Portable

Ease in Upgrading

Faster Development Cycles

Simplified Document Management
Digital Solutions

6. 9186 Diamondhead Drive  Dexter, Iowa 50070
515-523-2000  www.diamondheaddoc.com
If your company requires web development to keep your customers and employees
informed, you need Diamondhead Documentation.
We create customized web sites that work for you.
 Functional – Increased
marketing, training,
information exchange,
customer service, and sales.
 Interactive – Relational
database development
strategies and systems
including merging multiple
databases into a single front-
end and e-commerce
solutions.
 Dated – One update and
everyone world-wide is
looking at the same data!!

Product Catalogs

Inventory Control

Content Development

Shopping Cart Systems

Search Engine Positioning

Databases

Wireframes

Statistical Feedback

Web Technologies

Customer Account Tracking
Web Development

7. 9186 Diamondhead Drive  Dexter, Iowa 50070
515-523-2000  www.diamondheaddoc.com
If your customers are discovering product problems, inconsistencies, or interface
design deficiencies, you need Diamondhead Documentation.
We find problems before your customers do.
 Systematic – Standardized
test plans developed
specifically for your product
with thorough testing and
inspection.
 Proficient – Expertise
in software, hardware,
administration, training,
networking, coding, and
document design.
 Critical – Evaluation of
usability, redesign, quality
assurance (QA), and
performance including
formal usability testing and
interface design.

QA Scripts

QA and Beta Testing

Usability Studies

Interactive, Relational Databases

Graphical User Interface Design

Usability Testing

Structure Analysis

Intelligent Interface Design

Comprehensive Error Reports
Databases, Usability,
and Quality Assurance