english 7

1. Strategies for Effective Interpersonal
Communication (Conversation,
Dialogue, Interview)

8. Communication is the art of
exchanging messages between two or
more people.
Interpersonal Communication is the
process by which people exchange
information through verbal and non-
verbal messages.

9. Verbal Non-Verbal
Spoken Language
Voice tone
Voice speed
voice volume
Facial expression
touch
Body movement
Eye contact
gesture
gesture
Voice speed
touch
Facial expression
oken Language
Body movement
Eye contact
voice volume
Voice tone

10. Interpersonal Skills include the ability
to:
1. listen and understand
2. solve problems
3. make decisions
4. manage personal stress

11. Three Types of Communication
1. Verbal
2. non-verbal
3. written

12. Verbal communication includes:
conversation
dialogue
interview

13. Verbal communication
It is the use of sounds and words to
express yourself.
Non Verbal Communication
It is the transfer of information
through the use of body language
including eye contact, facial
expressions, gestures and more