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The Crowdsourcing Story
                      Angela Oduor
                     @angienicoleod
                angela@ushahidi.com
the
default
device
If it works in
  africa
 it will work
anywhere
Disaster Response




March 2011 - 4,000+ reports, 144,974 views       January 2010 - 3,584 reports, 500,000 views
Monitor fallout of tsunami and nuclear crisis   Allowed Haitians to report location and needs


              sinsai.info/ushahidi                  haiti.ushahidi.com
Election Monitoring




Crowdsourcing, documenting and sharing violations of   August 2010 - 1525 reports, 20,000 views
            electoral law in Ukraine                     Monitor Kenya referendum election
                    http://maidanua.org/vybory2012/ uchaguzi.co.ke
Citizen Journalism




  December 2010 - 319 reports, 156,859 views                May 2010 - 3397 reports, 406,715 views
Help bring awareness to sexual harassment in Egypt     Document human and ecological impact of the oil spill


                   harassmap.com                     oillspill.labucketbrigade.org
Civic Participation




 Public monitoring of problems and solutions with the
participation of communities and companies in the city   Identifying and solving public problems in Chisinau,
                       of Rivne.                                               Romania.

           http://spilno.org.ua/karta/                                      http://alerte.md
Ushahidi Metrics
Platform



Collect reports via SMS, social media, smart phone
           applications and other sources.
  Moderate and visualize reports on a map and
                       timeline.
Crowdmap
Crowdmap allows you to set up your own deployment of Ushahidi
‘in the cloud’ without having to install it on your own web server.




                          crowdmap.com
Mobile
SMS, iPhone, Android, J2ME, Windows Mobile
Platform
http://swiftly.org
Technology is only 10%
       of the story
– let’s discuss the other
 90% that makes for a
successful deployment
The common denominator for successful deployments that get
the crowd involved, where communities are engaged and using
the platform for both sending and receiving information, is that
they’re run or endorsed by people or organizations that people
trust.
What
 are we
trying to
achieve?
Ensuring that others don’t
have to start from scratch,
       like we did.
Questions?
How to Use
Crowdsourcing
Sign Up!
http://crowdmap.com
1.Create your account
2.Create your deployment
address (URL)
3.Enter your deployment details
4.Accept Terms of Use
5.Click on Finish & Create
Deployment
Your deployment is now up and
          running!!
You are ready to manage your Ushahidi
                platform.
 To start customization, click on Admin
               Dashboard.
Log In
Site Settings
Insert your site settings   Then SAVE!
Map Settings
Choose the location your deployment will span over
             Choose your base map
      Configure the zoom level of your map
SMS Settings
Select an SMS Provider(Clickatell, SMSSync, FrontlineSMS), if
            setting up SMS for your deployment.
Email Settings
Set up to receive reports via your email address
Addons
PLUGINS            Themes
Categories
Modify the default categories by adding new ones that fit your
                         deployment
Categories
   Insert category information. Use the scroll down menu to
decide if that category is a top level category or a sub-category.
Pages
You can create additional pages to your deployment e.g an
              About us/ Volunteer page .
Custom Forms
Creating a custom form   Creating custom form fields
News Feeds
Choose the RSS feeds that you want to have displayed on the
             home page of your deployment.
Scheduler
Public Listing
           Manage how your public listing on
http://community.ushahidi.com/deployments will look like
Getting our Hands Dirty
  Processing the incoming information
Dashboard
Quick summary of your deployment’s activity
Reports
  To approve or delete or verify a report just click on the
corresponding word. If the word is green than it means that
          that action has been already taken.
Messages
Messages: SMS
Receives all incoming SMS. From here you can respond to the
 sender, asking for more information, delete the message or
                  create a report out of it.
Messages: Email
Receive all incoming E-Mails. From here you can delete the e-
               mail or create a report out of it.
Messages: Twitter
Receive all incoming tweets and create a report out of it
Createyou will be sent to a Create Report
By clicking on create report
                             a report
page where you need to insert all the information relative to
 that message. This process is the same for E-Mail, Twitter
                Messages and Voice Mail.
Report Form
Create Report page is where you will add a title, description,
                    category, location.
Report Form
Choose A category. Each main category pulls down into sub-
 categories. Click the “+” next to the main category to access
sub-categories. You can choose also more than one category.
Report Form
If the report contains location information, you will need to find that location on
  the map either manually (scroll and zoom) or using the “Find Location” search
function. If there isn’t enough information to map the report skip the report. You
                    cannot save a report unless it has a location.
Report Form
                        Date and Time
Check the time and date, and make sure they correspond to the
 time and date of the event you are reporting. If you need to,
                          change it.
Approve & Verify
To approve the report, go to the “Information Evaluation” box
                    in the lower left corner.
     Where it says “Approve this Report?” choose “Yes.”
Where it says “Verify this Report?” leave it as “No.” Only if you
have the assurance that the information reported is 100% true
              you should mark report as verified.
Questions?

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Angela_Oduor_ushahidi_techcampkyiv

  • 1. The Crowdsourcing Story Angela Oduor @angienicoleod angela@ushahidi.com
  • 2.
  • 3.
  • 5.
  • 6. If it works in africa it will work anywhere
  • 7. Disaster Response March 2011 - 4,000+ reports, 144,974 views January 2010 - 3,584 reports, 500,000 views Monitor fallout of tsunami and nuclear crisis Allowed Haitians to report location and needs sinsai.info/ushahidi haiti.ushahidi.com
  • 8. Election Monitoring Crowdsourcing, documenting and sharing violations of August 2010 - 1525 reports, 20,000 views electoral law in Ukraine Monitor Kenya referendum election http://maidanua.org/vybory2012/ uchaguzi.co.ke
  • 9. Citizen Journalism December 2010 - 319 reports, 156,859 views May 2010 - 3397 reports, 406,715 views Help bring awareness to sexual harassment in Egypt Document human and ecological impact of the oil spill harassmap.com oillspill.labucketbrigade.org
  • 10. Civic Participation Public monitoring of problems and solutions with the participation of communities and companies in the city Identifying and solving public problems in Chisinau, of Rivne. Romania. http://spilno.org.ua/karta/ http://alerte.md
  • 12. Platform Collect reports via SMS, social media, smart phone applications and other sources. Moderate and visualize reports on a map and timeline.
  • 13. Crowdmap Crowdmap allows you to set up your own deployment of Ushahidi ‘in the cloud’ without having to install it on your own web server. crowdmap.com
  • 14. Mobile SMS, iPhone, Android, J2ME, Windows Mobile
  • 15.
  • 17. Technology is only 10% of the story – let’s discuss the other 90% that makes for a successful deployment
  • 18.
  • 19. The common denominator for successful deployments that get the crowd involved, where communities are engaged and using the platform for both sending and receiving information, is that they’re run or endorsed by people or organizations that people trust.
  • 20.
  • 21.
  • 22. What are we trying to achieve?
  • 23. Ensuring that others don’t have to start from scratch, like we did.
  • 27. 1.Create your account 2.Create your deployment address (URL) 3.Enter your deployment details 4.Accept Terms of Use 5.Click on Finish & Create Deployment
  • 28. Your deployment is now up and running!! You are ready to manage your Ushahidi platform. To start customization, click on Admin Dashboard.
  • 30.
  • 31. Site Settings Insert your site settings Then SAVE!
  • 32. Map Settings Choose the location your deployment will span over Choose your base map Configure the zoom level of your map
  • 33. SMS Settings Select an SMS Provider(Clickatell, SMSSync, FrontlineSMS), if setting up SMS for your deployment.
  • 34. Email Settings Set up to receive reports via your email address
  • 35. Addons PLUGINS Themes
  • 36.
  • 37. Categories Modify the default categories by adding new ones that fit your deployment
  • 38. Categories Insert category information. Use the scroll down menu to decide if that category is a top level category or a sub-category.
  • 39. Pages You can create additional pages to your deployment e.g an About us/ Volunteer page .
  • 40. Custom Forms Creating a custom form Creating custom form fields
  • 41. News Feeds Choose the RSS feeds that you want to have displayed on the home page of your deployment.
  • 43. Public Listing Manage how your public listing on http://community.ushahidi.com/deployments will look like
  • 44. Getting our Hands Dirty Processing the incoming information
  • 45. Dashboard Quick summary of your deployment’s activity
  • 46. Reports To approve or delete or verify a report just click on the corresponding word. If the word is green than it means that that action has been already taken.
  • 48. Messages: SMS Receives all incoming SMS. From here you can respond to the sender, asking for more information, delete the message or create a report out of it.
  • 49. Messages: Email Receive all incoming E-Mails. From here you can delete the e- mail or create a report out of it.
  • 50. Messages: Twitter Receive all incoming tweets and create a report out of it
  • 51. Createyou will be sent to a Create Report By clicking on create report a report page where you need to insert all the information relative to that message. This process is the same for E-Mail, Twitter Messages and Voice Mail.
  • 52. Report Form Create Report page is where you will add a title, description, category, location.
  • 53. Report Form Choose A category. Each main category pulls down into sub- categories. Click the “+” next to the main category to access sub-categories. You can choose also more than one category.
  • 54. Report Form If the report contains location information, you will need to find that location on the map either manually (scroll and zoom) or using the “Find Location” search function. If there isn’t enough information to map the report skip the report. You cannot save a report unless it has a location.
  • 55. Report Form Date and Time Check the time and date, and make sure they correspond to the time and date of the event you are reporting. If you need to, change it.
  • 56. Approve & Verify To approve the report, go to the “Information Evaluation” box in the lower left corner. Where it says “Approve this Report?” choose “Yes.” Where it says “Verify this Report?” leave it as “No.” Only if you have the assurance that the information reported is 100% true you should mark report as verified.

Notes de l'éditeur

  1. Born out of problems of bad governance, poverty, low bandwidth, and all those bad things we like to associate with africa, Ushahidi is a swahili word that means testimony. It was born out of the post election violence that broke out in Kenya after the contested general elections held in Dec 2007. more than 500K displaced, 1200 killed. Our country was literally burning, and the govt was trying to downplay it, while the mainstream media was unable to report what was happening countrywide.
  2. Response of 4 kenyan Bloggers, Ory Okolloh, Juliana Rotich, Erik Hersman and David Kobia was to create a web mashup that allowd ordinary citizens send in reports via sms, email, web form and twitter of human rights violations. Effectively giving kenyans a voice when no one else could, or would. http://legacy.ushahidi.com
  3. The platform targeted the default device, the mobile phone. Making use of the tools we already have.It is the tool with the greatest outreach, esp during times of crisis, and the greatest potential.
  4. Who are we? Non for profit tech company that specialises in development of open source tools for information collection, visualisation and interactive mapping. Our tools democratise info(openness), increase transparency, and lower barriers for people to share their stories.
  5. - Since the platform was first built in 2008, it has been used across the globe in a variety of situations. - Part of the reason for this is the core philosophy behind the initial development: “ If it works in Africa, it can work anywhere ” Build something in first world countries technologically, it may be difficult to absorb her, but the other way round, is bound to work
  6. It ’ s also played a key role in Disaster Response. Most notably to monitor the fallout of tsunami and nuclear crisis in Japan. Also during the Haiti earthquake response, the map allowed Haitians to report their location and needs.
  7. The platform has been used for Election Monitoring. Maidan Monitor in Ukraine and U-cha-gu-zee in Kenya are two examples.
  8. It ’ s also been used for Citizen Journalism. HarrassMap helped bring awareness to sexual harassment in Egypt. Oil Spill Crisis Map was used to document human and ecological impact of the oil spill.
  9. Local examples in Romania + Ukraine
  10. Since the Haiti earthquake, Ushahidi has had a number of innovations to improve the platform. Problem : Ushahidi servers are often too difficult to deploy for non-technical users Solution : Create hosted Ushahidi servers ‘ in the cloud ’ , only takes a few minutes to setup your own map. Interesting, Crowdmap now often becomes the first step, and the data later migrated to an actual deployment. This gives deployment teams time to customize the server, while still receiving incoming reports.
  11. Our capacity to report eyewitness information is vastly increasing. But the ability to consume it & understand it is not. Challenge? Small trickle of information can quickly become a flood.How do you know what to listen to? Mumbai – Managing the crisis became a crisis itself. 10 0reports, 2 volunteers Information overload
  12. Curate and filter content to make sense of all the noise in the flood of information through management of realtime data streams
  13. Ushahidi platform is just a tool, not a solution. The technology will contribute to about 10% of the success of your initiatives. The other 90% will be largely dependent on the partnerships that will be made. Outreach, branding, translation. How to make the information actionable. Media houses, redcross, authorities as was the case in Uchaguzi, where information that was flagged as high risk was sent in to the authorities to act upon.
  14. The information landscape has changed. It is no longer about a one way conversation, where information flows from the top, trickling down. Changing the way information flows in the world