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From Exhausted to Energized:
Centering Wellbeing in the Way You Work (and Life)
Beth Kanter
October, 2022
Trainer, Facilitator, Author
Beth Kanter (She/Her/Hers)
www.bethkanter.org
Pre-Pandemic: Why Does Something Extreme Have to Happen Before
Nonprofit Leaders Change and Take Self-Care Seriously?
Burnout is a state of emotional,
mental, and physical exhaustion
that occurs when we feel
overwhelmed by too many
demands, too few resources,
and too little recovery time.
Pandemic Accelerated Nonprofit Burnout
● 60% of nonprofit leaders reported feeling “used up” at the end of the
workday
Causes & Costs of Burnout
Causes
● Unmanageable workload and unreasonable time
pressure, Urgency
● Lack of role clarity and autonomy
● Lack of support/communication from manager
● Unfair treatment at work; Microaggressions
Costs
● 63% more likely to take a sick day
● 2.6 times more likely to be actively seeking a
different job
● 13% reduction in performance goals
How are you doing?
How are you doing?
ⓘ Start presenting to display the poll results on this slide.
How Are Other People Feeling?
Source: The Pandemic Effect: A Social Isolation Report.
United Health Foundation
Adults in general have experienced mainly
negative emotions during Pandemic.
Remove the Stigma from Mental Health Issues
• 37% of high school students
report poor mental health
• 44% reported they persistently felt
sad or hopeless
Mental Health Epidemic: Continuum of
Symptoms
Employee Burnout Is A Workplace Culture
Issue
Burnout Factors:
● sustainable work
● inclusivity and belonging
● supportive growth environment
● freedom from stigma
● organizational commitment
● leadership accountability
● access to resources
Employee resilience and adaptability skills alone does not solve burnout
Employee Burnout Is A Leadership
Challenge
Tips & Practices
Centering Wellbeing in the Way You Work
• Encourage people to identify, proactively
ask about, and listen to employees’
wellbeing needs
• Wellbeing pulse checks and incorporate
feedback questions in broader employee
surveys
• Put wellbeing topics on the agenda at staff
and board meetings
• Wellbeing questions for 1:1 check-ins
Tip: Cultivate Empathy
Tip: Center Fairness in Staff Work Experience
Future Forum: A New Era of Workplace Inclusion
Gartner 2021 ReimagineHR Employee Survey
Inclusive Language &
Communication
Tip: Ask the Right Questions, Listen & Measure
Passion
Driven
Passion
Waning
Passion
Challenge
d
Passion
Depleted
Tip: Leadership behavior is contagious
● Recognize your own role in
“stresscalation”
● Amplify and celebrate well-being
behaviors.
● Value and protect your time away
from work.
Tip: Rethink Productivity, Radical Prioritization
Do: Pause before your do and
reflect
Delegate: Can someone else do it?
Delete: Do we really need to do this
at all?
Delay: Can we delay this for later?
Diminish: Does it have to be the
perfect version? Can we streamline
it? How can we simplify?
Tip: Create Calming Work Norms
• Standards of behavior for how work is done
• Everyone understands how to interact with
others, with no assumptions
• Best way to reach you when urgent/non-urgent
• Response time expectations
Tip: After Hours Email/Slack/Tech Policy
Tip: Rethink Meetings: Room, Zoom, or Hybrid
If meeting is not relevant,
okay to decline
Recurring meeting purge
Consider first …
Relationship vs Tasks?
Emotional complexity
Tips & Practices
Balance without Burnout
Tip: Sleep, Nutrition, Exercise PLUS Tech
Wellness
Blue Light from Screens: Health Impacts
Lack of Tech Boundaries Impacts Mental Health
Multi-Costs of Multi-Tasking:
Research https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7075496/
Tip: Bust the Multi-Tasking Myth – Single Task
Tip: Use Start/Stop Rituals to Create Boundaries
Tip: Transform Your Professional Network into A
Resilience Circle
Tip: Create Joy
Thank you!
bethkanter.org
Resources:

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From Exhausted to Energized: Centering Wellbeing in the Way You Work (and Life)

  • 1. From Exhausted to Energized: Centering Wellbeing in the Way You Work (and Life) Beth Kanter October, 2022
  • 2. Trainer, Facilitator, Author Beth Kanter (She/Her/Hers) www.bethkanter.org
  • 3. Pre-Pandemic: Why Does Something Extreme Have to Happen Before Nonprofit Leaders Change and Take Self-Care Seriously?
  • 4. Burnout is a state of emotional, mental, and physical exhaustion that occurs when we feel overwhelmed by too many demands, too few resources, and too little recovery time. Pandemic Accelerated Nonprofit Burnout ● 60% of nonprofit leaders reported feeling “used up” at the end of the workday
  • 5. Causes & Costs of Burnout Causes ● Unmanageable workload and unreasonable time pressure, Urgency ● Lack of role clarity and autonomy ● Lack of support/communication from manager ● Unfair treatment at work; Microaggressions Costs ● 63% more likely to take a sick day ● 2.6 times more likely to be actively seeking a different job ● 13% reduction in performance goals
  • 6. How are you doing?
  • 7. How are you doing? ⓘ Start presenting to display the poll results on this slide.
  • 8. How Are Other People Feeling? Source: The Pandemic Effect: A Social Isolation Report. United Health Foundation Adults in general have experienced mainly negative emotions during Pandemic.
  • 9. Remove the Stigma from Mental Health Issues • 37% of high school students report poor mental health • 44% reported they persistently felt sad or hopeless
  • 10. Mental Health Epidemic: Continuum of Symptoms
  • 11. Employee Burnout Is A Workplace Culture Issue Burnout Factors: ● sustainable work ● inclusivity and belonging ● supportive growth environment ● freedom from stigma ● organizational commitment ● leadership accountability ● access to resources Employee resilience and adaptability skills alone does not solve burnout
  • 12. Employee Burnout Is A Leadership Challenge
  • 13. Tips & Practices Centering Wellbeing in the Way You Work
  • 14. • Encourage people to identify, proactively ask about, and listen to employees’ wellbeing needs • Wellbeing pulse checks and incorporate feedback questions in broader employee surveys • Put wellbeing topics on the agenda at staff and board meetings • Wellbeing questions for 1:1 check-ins Tip: Cultivate Empathy
  • 15. Tip: Center Fairness in Staff Work Experience Future Forum: A New Era of Workplace Inclusion Gartner 2021 ReimagineHR Employee Survey Inclusive Language & Communication
  • 16. Tip: Ask the Right Questions, Listen & Measure Passion Driven Passion Waning Passion Challenge d Passion Depleted
  • 17. Tip: Leadership behavior is contagious ● Recognize your own role in “stresscalation” ● Amplify and celebrate well-being behaviors. ● Value and protect your time away from work.
  • 18. Tip: Rethink Productivity, Radical Prioritization Do: Pause before your do and reflect Delegate: Can someone else do it? Delete: Do we really need to do this at all? Delay: Can we delay this for later? Diminish: Does it have to be the perfect version? Can we streamline it? How can we simplify?
  • 19. Tip: Create Calming Work Norms • Standards of behavior for how work is done • Everyone understands how to interact with others, with no assumptions • Best way to reach you when urgent/non-urgent • Response time expectations
  • 20. Tip: After Hours Email/Slack/Tech Policy
  • 21. Tip: Rethink Meetings: Room, Zoom, or Hybrid If meeting is not relevant, okay to decline Recurring meeting purge Consider first … Relationship vs Tasks? Emotional complexity
  • 22. Tips & Practices Balance without Burnout
  • 23. Tip: Sleep, Nutrition, Exercise PLUS Tech Wellness
  • 24. Blue Light from Screens: Health Impacts
  • 25. Lack of Tech Boundaries Impacts Mental Health
  • 26. Multi-Costs of Multi-Tasking: Research https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7075496/ Tip: Bust the Multi-Tasking Myth – Single Task
  • 27. Tip: Use Start/Stop Rituals to Create Boundaries
  • 28. Tip: Transform Your Professional Network into A Resilience Circle