Whether your nonprofit works remotely 100% of the time or your organization finds itself navigating this situation for the very first time, working at a physical distance can pose a unique set of challenges. Hear directly from folks at Slack about how your nonprofit can use this collaboration hub to empower and connect your remote team. We’ll first walk through some basics to get you oriented within Slack, and then quickly introduce best practices tailored to nonprofits of all sizes. We’ll highlight specific tactics within Slack that you can put into practice right away and bring back to your team. Lastly, TechSoup will share how we use Slack to boost our team’s productivity and morale. This webinar will cover how to: - Use Slack to chat and organize conversations with your team - Improve your and your team’s productivity with Slack and other remote tools - Have better video conference calls Note: Slack is free for nonprofits with 250 or fewer staff, through the Slack for Nonprofits program.

1. Slack for Nonprofits:
Tips for Working Better
Together, Remotely
April 29, 2020

2. Using GlobalMeet
Chat to ask questions
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3. We’ll be asking you questions throughout this
webinar. You can respond and engage with us
by:
● Chatting your responses within the chat
box of this webinar platform
● Respond to poll questions asked during
and after the webinar
● Tweet at us @TechSoup and use the
hashtags #tswebinar
Get Engaged!

4. A Global Network
Bridging Tech Solutions
and Services for Good
Where are you on the map?

5. Explore our Nonprofit
Tech Marketplace
For more information, please visit
www.techsoup.org/get-product-donations
"We are an all-volunteer organization with
limited professional skills. Adobe's donated
technology is helping us present our story to
the public and to lenders in the format of a
much larger organization. With Adobe, we
are able to knock off a few of the "rough
edges" so that our story is front and center
instead of our technological limitations.
Thank you, Adobe!”
- Richard de Koster
Constitution Island Association, Inc

6. Adobe
Alpha Software
Arreva
Asana
Atlas Business Solutions
Autodesk
Azavea
AWS
Bitdefender
Blackbaud
Box
Bytes of Learning
CDI Computer Dealers
Cisco
CitySoft
CleverReach
ClickTime
Comodo
Connect2Give
Dell
Dharma Merchant Services
Digital Wish
Dolby
DonorPerfect
Efficient Elements
FileMaker
GlobalMeet
GrantStation
Headsets.com
Horizon DataSys
HR Solutions Partners
Idealware
InFocus
InterConnection
Intuit
JourneyEd
Litmos
Little Green Light
Mailshell
Microsoft
Mobile Beacon
Nielsen
NonProfitEasy
NortonLifeLock
O&O Software
Priority
Quickbooks Made Easy
Reading Eggs
Skillsoft
Smart Business Savings
Society for Nonprofit Organizations
Sparrow Mobile
Tableau
TechBridge
Tech Impact
Tint
Ultralingua
VMware
Veritas
Western Digital
Zoner

7. Resources for Nonprofits
Impacted by COVID-19
In difficult times, the world turns to civil society for
support. At TechSoup, we're committed to equipping
your nonprofit with the technology resources you
need to meet your mission, serve your community,
and support your staff.
Learn more at
https://page.techsoup.org/covid-19-resources
● Tools to Support Remote Work
● Policy Resources
● Webinars and Workshops
● Related Blog Posts
● Join the Conversation
● Free Courses from TechSoup
● Additional Resources

8. Presenters
Laura Friend
Account Executive at Slack
Maddy Cimino
Global Program Manager, Slack for Good
Sofia Grella
Sr. Customer Experience Agent at Slack
Nicole Jones
Content Producer, TechSoup
Assisting with chat:
Steven Davidson, TechSoup
Steven Davidson
Marketing Associate,
TechSoup
Nicole Jones
Content Producer,
TechSoup
Laura Friend
Account Executive at
Slack
Maddy Cimino
Global Program
Manager, Slack for
Good
Sofia Grella
Sr. Customer
Experience Agent at
Slack

9. Working Remotely in Slack:
Getting Started
March 2020

10. ● Qualifying 501(c)(3) organizations are
eligible
● We offer Slack workspaces a free or
discounted upgrade
○ Standard Plan: workspaces with
250 or fewer members can get a free
upgrade, and an 85% discount for
workspaces above that size
○ Plus Plan: We offer workspaces of
any size an 85% discount
● Visit the Slack for Nonprofits Help Center
page to Apply
Pre-COVID-19 In response to COVID-19
● Nonprofits (& other orgs carrying out critical
relief efforts) can receive a free upgrade to
Standard or Plus for 3 months by completing
this online form
● We encourage everyone to still go through the
TechSoup validation process to be part of our
program post-COVID-19

11. Mission: aim to increase the number of historically
underrepresented individuals in the technology industry.
Philosophy: we believe talent is equally distributed but
opportunity is not — we work to create those opportunities
for all.

12. The World has Changed

13. Slack
replaces email
inside your company

14. Slack helps people work
together and collaborate as
easily online as they do in
person.

16. Slack is a channel-based
messaging platform where the
right people are always in the
loop and key information is
always at their fingertips.

19. What we’ll
cover
today
● Setting up channels to move your work
into Slack
● Connect with coworkers and external
partners using Slack
● Hold voice and video meetings by
combining Slack with other tools you
use

20. Channels
and
Sections
Direct
Messages
Message Box
Inspector
Main Menu
Top Bar: Search
Navigation
view

21. ●
●
global-announcements#
Channels
#
released#
#
candidate-2323-eng...
feat-top-secret-launch
new-hires-feb-2020
ext-agency-abc#
Shared Channels
ext-workday-support
#
●
●
●

22. Hold virtual
standups in
team
channels
Coordinate with your
immediate team by
sharing what you’re
working on at a
regular time each day.

23. Using
project
channels to
coordinate
remotely
Work on specific
projects with your
cross-functional
partners each day

24. Creates “mini sidebar”
conversations in a channel
Click “Threads” in the
sidebar to quickly respond
to threaded convos
Pro Tip: you still must
@mention someone in a
thread & threads are not
private!

25. Useful channels for remote teams
● Announcements: An #announcements channel to share critical
information
● Team: A place for teams to gather, like #finance or #hr
● Help-: A single place for employees to go for assistance, like
#help-it
● Proj: A place for cross-functional teams to work on a group
project
● Social: A place to build culture, share interest and have fun

26. How to connect with your
coworkers, even when you’re
not in the same room

27. Set your
status
Letting people know when
you’re away from your
desk is something Slack
facilitates for remote
workers — you can even
set these to expire at a
time of your choosing!

29. @mentions
to notify
colleagues
You can use an @mention
for any of your teammates
in any channel message —
they’ll get a notification
that you’d like them to
look at your message.

30. Create a
space for
celebration
It’s hard for someone to
feel recognized for their
work when they’re sitting
alone. Create a space for
highlighting and
celebrating achievements.

31. How to include external
partners, organisations and
volunteers in your work

32. External
collaboration

33. External
collaboration

34. Start voice and video meetings
from Slack when you need them

35. Click the
call button
to start a
voice or
video chat
Perfect for quick,
ad-hoc meetings
when you need to talk
face-to-face
27 2 Project Venus team
Search
Message #project-venus
Acme Inc.
Daryl O’Genski
Jump to...
Threads
All Unreads
announcements#
Channels
finance-team#
help-it#
#
Direct Messages
Deandra Perry
Jasmine Phelps
Slackbot
#
stranger-things-3#
project-remote-webinar#
Sandra Polucci
William Park

36. Integrate
your
primary
voice/video
service
Slack integrates with
most popular
third-party VC
solutions

37. Bring your office suite —
documents, email, and your
calendar — along for the ride

38. Integrate
your
calendar for
timely
reminders
Outlook Calendar and
Google Calendar apps
include many features
to help you schedule
and attend meetings

39. Share docs
and set
permissions
in one step
Google Drive & OneDrive
integrations
The Google Drive
and OneDrive
integrations make it
easy to share
documents with your
coworkers.

40. Share emails into
Slack to discuss
with colleagues
Bring email conversations
from Outlook and Gmail into
Slack
● Send emails to channels or
direct messages
● Include attachments or a note if
needed
View Slack for Outlook in the Slack app directory:
https://slack.com/apps/AFS3736H3-slack-for-outlook

41. This is great! How do I get
started?

42. Next Steps
● Create a Slack workspace for your
organization at slack.com/create
● Set up channels for your team to
collaborate
● Connect the apps you use by adding
them from slack.com/apps
● Apply for a Slack paid
plan at no cost

43. Channels for Programs/Teams
● Keeps topics and
conversations organized
● Can reference past
conversations, saved files, etc.
● Stay connected to a team and
manage conversations better
than email

44. Working with External Agencies and Contractors
● Easy to bring in contractors
and the agencies we work
with to keep
communications all in one
place
● Could be volunteers, board
members, interns, etc.

45. Fun!
● Keeps us connected
socially
● Great for breaks, bonding,
and talking about shared
interests

46. Q&A
This is your chance! Use the chat box to ask us
any questions you have about this
presentation.

47. Share and Learn
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webinar.
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48. Join us for our
upcoming webinars.
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5/14
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