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1Good to Great Connectivity
Good to Great Connectivity for the UK
#ConnectedFuture
2 Good to Great Connectivity for the UK
Introduction
The digital sector is the fastest-growing part of the UK economy, and as the UK looks towards a post-Brexit environment, UK Government’s objective will
be in putting the UK at the forefront of the global technology revolution.
Recent Government funding announcements - such as the £270 million commitment to developments in areas such as biotech, robotics and driverless cars,
£740 million in digital infrastructure by 2020-21, £200 million for local authorities to stimulate private investment in fibre networks, and £16 million for a 5G
hub - aim to place the UK at the cutting edge of new technologies.
World class digital connectivity is critical to enabling a truly Global Britain. Innovation lies at the heart of positive future developments for our economy
and society, and the right digital infrastructure and environment is central to enabling new technology and market opportunities.
Central to realising this ambition of UK economic growth is in incentivising investment and innovation in up to date communications infrastructure – in
Transport Corridors and Urban & Rural environments, through Communications Resiliency and the right Regulatory Environment to enable the Emergence
of New Applications of Communications & Connectivity.
Packaged together in this document are a selection of sector insights and visions – from augmented reality and connected cars, to predictive modelling
and gigabit cities – the UK’s best and brightest are leading work that has the potential to dramatically change how we live and work:
Transport Corridors: The blogs included in this section cover the important roles satellite communications and C-V2X car-to-car communications based
sensors can play in the connectivity and autonomy of intelligent cars.
Urban & Rural Connectivity: From discussing the importance of regional urban connectivity and enabling innovative approaches to deliver of rural
connectivity, to IOT solutions in rural and urban environments, the blogs included in this section cover the many diverse perspectives within this area.
Communications Resiliency: With views from across the sector, the blogs in this section discuss the importance of resilient connectivity. With examples
of dedicated dark fibre or ubiquitous wireless coverage, it is reinforced that a resilient communications infrastructure that can keep pace with mass cloud
adoption and enable 5G, IOT, and autonomous systems is essential to make the UK world class in terms of digital connectivity.
3Good to Great Connectivity for the UK
Regulatory Environment: The blogs in this section discuss the opportunity and uncertainty of Brexit to achieving world-class UK connectivity, highlight
the enablers for 5G and a Gigabit Britain, and reinforce the need to collaboratively embrace the role that innovative technologies play in shaping the UK’s
future prosperity.
Emergence of New Applications of Communications & Connectivity: From augmented reality to convergence of TV, and AI and drones, to predictive
modelling and analytics, the blogs in this section highlight the exciting new applications and the potential that can be achieved through the UK having
world class connectivity.
techUK showcased the great work and thought leadership of this sector – from FTSE 100 companies to SMEs, Local Government Authorities, and tech
futurists – through a recent Good to Great Connectivity for the UK’s #ConnectedFuture campaign week.
As the UK’s trade association for the digital technologies industries, techUK’s Communications Infrastructure Programme is already undertaking a number
of initiatives to help drive investment and innovation and realise a tech-powered Global Britain.
Get in touch to find out more and to get involved:
Raj Sivalingam
Executive Director | Telecoms and UK Spectrum Policy Forum
T 020 7331 2019 | E raj.sivalingam@techuk.org
Skye MacLeod
Programme Manager | Communications Infrastructure and UK Spectrum Policy Forum
T 020 7331 2191 | E skye.macleod@techuk.org
4 Good to Great Connectivity for the UK
Contents
1. Transport Conditions..........................................................................................................................................................................................................................................06
•	 Satellites to Provide Vital Link to Connected Cars | Mohaned Juwad, Senior Manager, Spectrum Policy, Intelsat
•	 Why C-V2X is needed for autonomous driving? | George Tsirtsis, Sr Director of Technology, Qualcomm
2. Urban & Rural Connectivity..............................................................................................................................................................................................................................10
•	 Top 12 steps for Local Authorities in Delivering a Gigabit London | Steven Bage, Strategic Infrastructure Advisor, City of London Corporation
•	 TV White Space a Game Changer in Rural Connectivity | Russell Haworth, CEO, Nominet UK
•	 Smart cities? Why not smart settlements? | Vicki DeBlasi, Communications Lead, CityVerve
•	 Ordnance Survey maps providing visual representation of data | Miranda Sharp, Head of Smart Cities Practice, Ordnance Survey
•	 Ensuring world-class connectivity for businesses in post-Brexit Britain | William Newton, EMEA Director, WiredScore
•	 5G - Creating a Vibrant Digital Economy | John Canavan, Head of Regulatory Affairs, Arqiva
•	 Delivering a more sustainable and less carbon intensive future | Craig Melson, Environment & Compliance, techUK
•	 The Hype Is Here: IOT Becomes Reality In Central London | Andrew Fray, Managing Director UK, Interxion
•	 5G Millimetre Wave FWA ‘Wireless is the new Wired?’ | Mark Barrett, CMO of BluWireless
•	 Ordnance Survey and Urban & Rural Connectivity | Miranda Sharp, Head of Smart Cities Practice at Ordnance Survey
3. Communications Resiliency............................................................................................................................................................................................................................22
•	 Resilient Communications: the Backbone of a Smarter Future | Sundeep Bhandari, Strategy Manager - Digital, National Physical Laboratory
•	 Communications Resilience - ‘Good to Great Connectivity for the UK’ | Dr Anil Shukla, QinetiQ Fellow
•	 Orchestral Manoeuvres (or 3 lessons for Communications Resiliency) | Dr. Val Lynch, CEO of AND Technology Research
•	 “Been hit by Doris? Call 105!” | Adrian Grilli, Managing Director of Joint Radio Company
•	 Why UK Needs Great Connectivity to Keep Pace with Mass Cloud Adoption | Sue Daley, techUK’s Head of Cloud, Data, Analytics & AI Programme
5Good to Great Connectivity for the UK
4. Regulatory Environment .................................................................................................................................................................................................................................29
•	 What Does Brexit Mean for the UK Telecoms Industry? | Samira Gazzane, Policy Manager, Broadband Stakeholder Group
•	 Investment and Competition – Balance Required | Tony Lavender, CEO of Plum Consulting
•	 A Spectrum Roadmap Towards 5G | Janette Stewart, Principal at Analysys Mason
•	 Connectivity is Important- 10 Things we Need to do to get the Basics | Mark Keenan, Chief Executive Officer, Real Wireless
•	 Why Government action is needed to enable Gigabit Britain | Steve Holford, Chief Customer Officer of Hyperoptic
•	 Spring Forward, or Fall Back | Scot Gardner, Chief Executive, Cisco UK and Ireland
5. Emergence of New Applications of Communications & Creativity ................................................................................................................................................36
•	 Augmented Reality Means IT has to up its Game | Bryan Hill, Director of Marketing and Business Development, Interxion
•	 Why TV Matters When it Comes to Connectivity | Jon Steel, Director of Communications and Public Affairs, Digital UK
•	 The Connected Cop | Henry Rex, Programme Manager, Justice and Emergency Services
•	 Importance of Building a Predictive Modelling & Analytics Capability | Sam Nash, UK Cities and Local Government Consulting Lead for Accenture UK
•	 Emerging Applications of Communications and Connectivity | Matt Allison, Manager, Public Policy, Access Partnership
•	 New Applications of Connectivity: Drones | Julian McGougan, Head of Technology, techUK
•	 The AI Opportunity | Sam Nash, UK Cities and Local Government Consulting Lead for Accenture UK
•	 Might AI Save, not Destroy Us? | Shivvy Jervis, Tech Futurist, Europe Top 30 Women in Digital
6 Good to Great Connectivity for the UK
1. Transport Corridors
Major economic benefits will come with a step-change in the supply of digital connectivity to transport corridors. Motorways, roads and urban areas will
require near ubiquitous connectivity and low latency for connected and autonomous vehicles, whilst rail links will require the ability to support hundreds
of users per train up to gigabit speeds availability. If this can be achieved, benefits will include increasingly productive journeys and the stimulation of new
e-commerce and internet services – as well as sector-specific offerings and features such as reduced disruption and fuel-efficient driving.
All large vehicle manufacturers and many Tier 1 suppliers are making substantial investments in connected and autonomous vehicle technology. Apple is
reported to have invested as much as US$10 billion in an iCar, while Google is working on an entire operating system for connected and autonomous cars.
Almost every new car coming off the production line contains some kind of automation and system integration - with features like automatic breaking
system, cruise control, lane departure warning, rear bumper cameras for parking, in-built navigation system, and semi-automatic control such as Traffic
Jam Assist. It has been projected that over 380 million connected cars will be on the road by 2021 (BI Intelligence, 2016).
Within the rail sector, the Department for Transport has recently said they expect that “90% of all trains will have access to Wi-Fi by the end of 2018, with
virtually 100% by 2020.” For passengers, the sector’s vision is to ensure that the mobile and Wi-Fi connectivity meets future customer demands. For
rail operations, the sector aims to enable ‘intelligent trains’, and to enable running trains closer together, improved scheduling, minimising disruption and
increased productivity.
The blogs included in this section cover the important roles satellite communications and C-V2X car-to-car communications based sensors can play in the
connectivity and autonomy of intelligent cars.
7Good to Great Connectivity for the UK
Satellites to Provide Vital Link to Connected Cars | Mohaned Juwad, Senior Manager, Spectrum Policy, Intelsat
Terrestrial Wi-Fi and cellular networks support just a portion of the grid that will be required to
allow fully autonomous vehicles to navigate city streets and highways. Satellites will play an
equally important role in delivering secure software updates and other critical information,
such as mapping data, needed for the connected car.
Connected and autonomous vehicles are going to forever change the way we move people
and products. The connected environment will also change the way auto manufacturers address
vehicle operational improvements, which are increasingly software-driven. The savings available
from cutting even a single recall visit over the lifespan of a vehicle provide a compelling
argument for enabling connectivity to vehicles.
Cars, trucks and buses that don’t need drivers offer the promise of saving time and money, getting commuters and goods to their destinations faster
and more easily, and aiding mobility for disabled and older people. Such Intelligent transport systems and self-driving vehicles are fast moving towards
widespread commercialization, with higher levels of automation on the road expected by 2020. Many auto manufacturers and high-technology companies
are engaged in experimental testing of autonomous vehicles.
Both passenger safety and network security are paramount for connected and autonomous automobiles. The UK Government Department for Transport
will demand failsafe and ubiquitous communication that is more than tamper-resistant because human lives depend on the reliability and security of
networks communicating with autonomous vehicles. Satellites are indispensable to providing secure, resilient and ubiquitous wireless connectivity to
complement terrestrial communication networks, with notable differences in terms of cyber considerations.
Automotive digital technology historically has been focused on optimizing the internal functions of automotive systems and, more recently, on the use
of sensor technologies that monitor and identify objects near vehicles. Attention has now shifted towards developing communication technologies that
integrate cars with smart devices via the Internet.
Satellite communications will play an important role in the connectivity and autonomy of intelligent cars with software updates and machine-to-machine
(M2M) communications. A key challenge is to create a totally reliable and ubiquitous communication system that is both highly secure and economically
viable. At Intelsat, we are closely involved in these initiatives to ensure that intelligent vehicles make the best use of what satellite technology has to offer.
An autonomous vehicle requires two different types of external signal connections. Functions of the car such as steering or braking that need information
about other vehicles along a route must rely on terrestrial networks with virtually no signal latency due to the time-sensitive nature of these interactions.
Vehicles must react instantly to the proximity of other moving vehicles or stationary objects. Other vehicle functions that need less time-sensitive
information can rely on satellites as a medium of communications due to the inherent attributes of satellite technology. For example, satellites can
multicast updates to cars concerning road conditions ahead, local imaging of city streets and mapping of selected routes. Such information is necessary to
enable the intelligent cars to “make decisions” autonomously as they move from place to place.
8 Good to Great Connectivity for the UK
These modern and intelligent cars need to have a massive repository of know-how built in them to ensure that they can be autonomous, and this know-
how must be continually updated. Satellites are the most reliable, efficient and least expensive means of downloading these massive amounts of data into
every car and truck on the highway. In addition, auto manufacturers can use the broadcast capabilities of satellites to update connected car operating
software, thereby avoiding costly recalls and updating the software one car at a time at dealerships. Manufacturers will play an important role in the
adoption of connected car technology because they will be building flat-panel satellite antennas into the car body when it is on the assembly line.
The key advantages of using satellites to support the connected car include:
Global reach -- With a single geostationary satellite it is possible to provide communications downlinks over wide areas, such as entire countries or
continents, including in rural areas with no terrestrial connections.
Instant service rollout -- Combined with complementary ground networks, satellites ensure that vehicles are connected everywhere. Such coverage is
fundamental to vehicle safety because every autonomous vehicle on the highway will be updated at the same time.
•	 Globally harmonized spectrum -- By and large, satellite spectrum allocations are globally harmonized. This greatly simplifies the design and
implementation of hardware used in cars. More importantly, it allows the cars to be seamlessly and globally interoperable, reducing costs and
complexity for the manufacturer.
•	 Using satellites for connected and autonomous vehicles supports a number of the United Nations’ 2030 Global Goals that include cutting in half the
number of global deaths and injuries from road traffic accidents by 2020 and providing access by 2030 to safe, affordable, accessible and sustainable
transport systems for all.
•	 Satellites will play a vital role as the world’s mobility patterns change from driver-operated to autonomous vehicles. Intelsat will continue to collaborate
with its partners to develop the necessary technologies and applications for future intelligent transport systems.
Why C-V2X is needed for autonomous driving? | George Tsirtsis, Sr Director of Technology, Qualcomm
Vehicular autonomy has made remarkable progress using sensors including radar, LIDAR (Light Detection
and Ranging), camera systems, and the wide area network for cloud based services. Car to car
communication, however, has so far not been utilized, as each autonomous system must be self-sufficient
ultimately dependent only on its own sensors.
So, is there a role for a car to car communications based sensor?
9Good to Great Connectivity for the UK
Cellular-V2X, provides two functions that are unique to this type of sensor. Firstly C-V2X provides deterministic information. With C-V2X vehicles
broadcasts ten times a second exactly where they are, how fast and which direction they are going. All other sensors essentially have to guess this
information. C-V2X can also convey intent and soon it will allow vehicles to share their sensor data (sensor sharing).
Secondly, and maybe more importantly, all the other available sensors are “line of sight”, meaning they “see” what we also see with our eyes. Direct C-V2X
communication complements the capabilities of these sensors by providing “non-line-of sight” awareness, allowing a vehicle to “see” beyond vehicles and
obstructions immediately around it.
These two things combined will enhance the reliability if the autonomous system and will make it conform to more environments.
It is this non-line-of-sight ability that makes C-V2X a better choice against alternative technologies.
C-V2X has better link budget compared to IEEE802.11p, which is a technology that was developed
over 10 years ago and over which a significant system has been defined including middleware and
application level messaging by IEEE,SAE,ETSI, and others. Indeed C-V2X reuses the upper layers that
have been worked on over the last decade but proposes alternative physical and media access control
layers.
With specification completed as part of 3GPP Release 14, C-V2X supports direct communications
operating in the ITS 5.9 GHz band, where vehicles can communicate with each other and roadside
infrastructure without requiring a cellular subscription or network access.
C-V2X evolution path and ecosystem
C-V2X R14 is the first step the cellular industry is taking in this area. R15/16 will incorporate
further 5G features, including high throughput, ultra-low latency, high reliability, and ranging.
To accelerate its adoption, Qualcomm co-founded the 5G Automotive Association (5GAA) in
September 2016 along with AUDI AG, BMW Group, Daimler AG, Ericsson, Ford Motor Company,
Huawei, Intel and Nokia. We are also working closely with key automotive suppliers. For example,
we announced coordinated efforts with LG to facilitate testing and adoption of 5G and C-V2X.
At Mobile World Congress 2017, we showcased our C-V2X trail platform to be used for trials
in 2017, including the Connected Vehicle to Everything of Tomorrow (ConVeX) in Germany with
Audi, Ericsson, SWARCO and the University of Kaiserslautern; and “Toward 5G trial” in France
with PSA, Orange and Ericsson.
In the demo, we showcased C-V2X’s superior performance in some of the enhanced safety use cases, such as disabled car after blind curve, do-not-pass
and road hazard warnings.
10 Good to Great Connectivity for the UK
2. Urban & Rural Connectivity
Connectivity is interwoven into the fabric of both professional and personal life. It has changed the way we learn and interact with the world, enhancing
creativity, self-expression, and productivity. From keeping in touch with friends, online banking and ordering the weekly shopping, to renewing your driving
license and submitting your tax return, connectivity is central to everyday activities. It’s also fundamental to business competition, with the growth and
accessibility of cloud services often crucial for competition and scaling up businesses.
The UK’s ambition to achieve connectivity across the UK is clear, with UK Government announcing in 2016 its intention to “give people the legal right to
request a connection to broadband with speeds of 10 Mbps, no matter where they live.”
The UK starts from a position of strength, with superfast broadband now available to almost 90% of homes and small businesses across the UK. In
comparison to the EU5 regarding delivery, take-up and usage of broadband services the UK was highly ranked in recent Ofcom’s European Broadband
Scorecard and Huawei’s Global Connectivity Index ranked the UK 5th out of 50 countries for its accessibility and coverage as well as its investment in IOT
and mobile infrastructure projects.
Regional cities have become more international-facing, keen to attract businesses and enable the delivery of social services through connectivity and the
Internet of Things (IOT). Keen to realise the potential and opportunities of ‘smart’ cities and improve public sector, technologists focus on hybrid mixture
of fibre, small cells, base stations and fixed wireless access technologies to enable affordable gigabit broadband networks and create the right conditions
to ensure roll-out and early adoption of 5G.
Yet risks such as cost and gaps in connectivity must also be swiftly addressed to avoid the emergence of a new digital divide, where metropolitan areas
become hubs of connectivity whilst rural areas are left without the connectivity for business competition.
From discussing the importance of regional urban connectivity and enabling innovative approaches to deliver of rural connectivity, to IOT solutions in rural
and urban environments, the blogs included in this section cover the many diverse perspectives within this area.
Top 12 steps for Local Authorities in Delivering a Gigabit London | Steven Bage, Strategic Infrastructure Advisor, City of London
Corporation
The City of London Corporation supports and promotes London as the world’s leading international financial and business centre, which requires the best
possible connectivity whether wired broadband or wireless. Whilst the City already benefits from 10 fibre optic networks which offer multi gigabit leased
lines, many of the City’s 13,500 small businesses and residents are unable to afford such services and until recently have had little choice but to use copper
ADSL broadband, offering speeds as slow as 2Mbps. Similarly our mobile networks can sometimes struggle with network coverage and capacity in the
Square Mile due to its narrow streets and tall buildings.
The City of London’s “Superfast City” programme has sought to address these issues and has secured commitments from broadband operators to build
new affordable gigabit broadband networks throughout the City and outlying housing estates within 2017. The programme will also deliver a free world
11Good to Great Connectivity for the UK
leading gigabit WiFi network (more advanced than New York’s) within 2017, and will build a network of 400 4G small cells by 2019, creating attractive
market conditions to ensure that the City is an early adopter of 5G.
Facilitating the roll out of digital infrastructure must now be a leading priority for all Local Authorities, who should consider the following steps:
1.	 Dedicated resource - should be provided by Local Authorities to identify areas unserved by affordable faster broadband, to undertake demand
aggregation with landlords, developers and tenants, to encourage investment from gigabit broadband operators and to assist in expediting street
works permits and wayleaves.
2.	 Standardised wayleave toolkit - Local Authorities should adopt and promote the City of London Corporation’s standardised wayleave toolkit to speed
up installation times, (endorsed by DCMS, the Mayor of London and developed in conjunction with the City of London Law Society and property and
telecoms industries).
3.	 Identify barriers to investment - Local Authorities and partner organisations (Local Government Association, Great London Authority etc) should
collaborate to identify and overcome barriers to investment for new market entrants such as Alternative Network providers (“Altnets”), some of whom
have so far only rolled out gigabit broadband services outside of London.
4.	 Early starts – Local Authorities’ highways departments can consider “early starts” to allow quicker installation of broadband services where possible.
5.	 Enabling infrastructure – Local planning policies should reflect the need for developers and landlords to be accountable in providing appropriate
enabling infrastructure for wired and wireless equipment in commercial office space (as promoted by the Mayor of London’s “Connectivity rating
Scheme” operated by Wired Score).
6.	 Social Housing - Non-exclusive access to social housing estates should be offered to wired and wireless broadband operators, to provide residents with
a wide choice of affordable gigabit connectivity services, with low priced options being offered for residents on low incomes or benefits.
7.	 Wireless coverage roadmap – Local Authorities should engage mobile operators to understand any coverage and capacity challenges within the
borough and to identify new development and high footfall areas. This will help when forecasting future demand and infrastructure requirements.
8.	 Buildings / street furniture assets – Local Authorities should consider offering council owned assets (buildings and street furniture) to Mobile Network
Operators on a non-discriminatory basis for the deployment of WiFi and mobile infrastructure.
9.	 Pathway to 5G - Engagement with the mobile industry should be undertaken to establish the next steps in encouraging early adoption of 5G services,
available in 2020.
12 Good to Great Connectivity for the UK
10.	 Indoor coverage – Local planning policies should promote greater indoor mobile coverage in commercial office and retail developments.
11.	 De minimis small cell unit – collaboration with mobile operators and equipment vendors, should occur to agree mobile / WiFi units that could be
agreed as being de minimis / permitted development in all Local Authorities.
12.	 New development – Local Authorities should approach mobile network operators and property developers to develop best practice guidance around
the design of small cell mobile and WiFi equipment into the fabric of new developments in line with planning requirements.
TV White Space a Game Changer in Rural Connectivity | Russell Haworth, CEO, Nominet UK
The UK’s reputation as a digital leader is a driving force behind our economy and a big contributor to
our vibrant society. Great connectivity – fast, reliable, and widespread internet access – is crucial in
enabling this. Yet 11% of UK households still don’t have internet access. And pointing helplessly to the
cost and complexity of delivering broadband to isolated communities doesn’t cut it anymore.
Rural communities deserve a fair deal on broadband, just like everyone else.
The internet is not just about sharing funny pictures of cats or kids (though this is obviously
important). It’s a key feature of modern life, both personal and professional. It’s a part of everyday
activity, from online banking, to renewing a driver’s licence, to keeping in touch with family. For
businesses, it’s often an essential tool – for engaging with customers, suppliers, or partners, and
keeping up with the competition.
Scotland’s Isle of Arran is the largest island in the Firth of Clyde. Until recently, its beautiful scenery and historic attractions hid a frustrating fact: incredibly
slow broadband.
“On a good day, I could get a maximum of 0.5 Mbps,” says Jackie Newman, an office administrator at Dougarie Estate in the north-west corner of the
island. “I would open up a web page and then go off and do something else while it loaded. If there were adverts or videos on the page it just wouldn’t
load at all.”
Bringing good connectivity to broadband ‘blackspots’ in isolated, rural areas is difficult: digging trenches and laying broadband cables can cost thousands,
making traditional methods inviable. But on Arran an inventive solution is under way, using Nominet’s ‘TV white space’ technology to power fast, reliable
broadband coverage.
TV white space refers to the parts of the wireless spectrum freed up by the UK’s switch from analogue to digital TV. It can create two-way communications
at high data rates over long distances, enabling Wi-Fi in large areas where wired connections would be difficult. On Arran, internet provider Broadway
Partners, using Nominet’s technology, installed a base station in Dougarie. Aerials attached to the Estate buildings deliver the signal, over a hill and through
13Good to Great Connectivity for the UK
trees that would have hindered more established wireless technologies.
“I can do more than one thing at once now!” says Jackie of her TVWS-enabled internet, now twenty-eight times faster at 14 Mbps. “I can send emails, load
multiple webpages, be referring to websites while on the phone to customers, and use social media. I can receive picture attachments without it crashing
the server too!”
It’s an example of how innovative technology can solve real-world problems, and how UK companies can work together to deliver a world-leading standard
of connectivity for everyone who needs it – not just those who happen to live in a densely populated area.
Smart cities? Why not smart settlements? | Vicki DeBlasi, Communications Lead, CityVerve
In each installment of CityCast, the smart cities podcast from CityVerve, we aim to tackle topical subjects and issues around smart cities - as well as
providing an update on all things CityVerve.
For our third episode, however, we wanted to broaden the conversation: why limit our imagination to just cities when a considerable portion of the world’s
population is living in smaller towns, villages and other rural settlements too?
Stu Higgins, who heads up Cisco’s smart cities practice, and Simon Navin, who holds a similar role at Ordnance Survey, were on hand to discuss whether
the term ‘smart cities’ is itself too limiting and how we should take other non-urban settlements into consideration.
Connectivity is, of course, a key issue here, as so many of the solutions that make a place ‘smart’ are dependent on it. Stu and Simon were happy to get
their teeth stuck into some of the ways this challenge is currently being met.
Talk also turned to how we can use technology to help bring different kinds of communities together, and how connections between people can be as
important as those made between smart devices.
For more from CityCast, you can subscribe via iTunes and Apple’s Podcasts app or listen on Soundcloud or Mixcloud.
Ordnance Survey maps providing visual representation of data | Miranda Sharp, Head of Smart Cities Practice, Ordnance Survey
Ordnance Survey (OS) has over 225 years’ experience in creating beautiful maps. First commissioned in the late 18th century to
protect the nation from the threat of Napoleonic invasion. Our accurate and beautiful mapping is used to visualise data in order to
better imagine solutions to problems and also as a source of data itself.
14 Good to Great Connectivity for the UK
Below are some of our favourite examples.
OS Data can be used to provide a simple visual and contextual backdrop for many other data sources. The image below
depicts the extent of the flooding in the Somerset Levels in January 2014. Here backdrop and height data has been
combined with Environment Agency flood data.
In the first instance, OS was a military operation which has given rise to strong links with the Civil Contingencies Secretariat
within Cabinet Office. As part of the team involved in the recent Operation Unified Response exercise in London, OS staff
worked in the control centre to assist with information management.
The map on the right shows the area affected with low water pressure due to burst mains and
commercial (red) and residential (blue) addresses. The map on the left shows infrastructure:
underground lines, stations, schools, hospitals, emergency services cordon and addresses.
For the purpose of better understanding the pressure points faced by the service and also to review performance, OS
delivered data analysis service to NHS England. Below (left) shows the recorded reason for delayed hospital discharges and
(right) the distribution of the English over-65 population.
To create a more holistic view of an area for use in the planning, implementation and monitoring of
services, OS works with policy makers. As a result, a direct connection between the planning of new
residential developments and the availability of health services to these new communities can be
secured.
In the examples below: (left) shows Government Indices of Multiple Deprivation and (right) NHS
Clinical Commissioning Group data, rail and metro networks, local authority green belt and national
park boundary data and the Environment Agency data showing the risk of flooding from rivers and
sea.
The following example shows an impactful correlation between self-reported health and wealth. OS
worked with local authorities to help them better understand citizen health and income data.
15Good to Great Connectivity for the UK
The image (left) shows a mixture of census data from the Office for National Statistics and data taken from the Output Area
statistics from the 2011 Census and the Index of multiple deprivation which was published in October 2015. The shaded
polygons indicate the % of the population who describe their own health as very good and the residential property is filled
with the income decile data with dark red being bottom 10% and dark green top 10%. This visualisation indicates that there is a
strong correlation between lower income areas and the number of individuals who are self-reporting poorer health outcomes.
OS data is also widely employed in assisting organisations to better understand their exposure to risk. In this instance, we’re
looking at insurance. From a list of addresses with different postcodes (below left) we can show the exposure to potential
flood events (below right) and develop a deeper insight on their level of insured risk.
As a policy tool, OS data enables analysis of impact at the most granular (rooftop) level when anything else gives an incomplete picture. In the example
below, showing broadband speeds in Bristol, attached houses are placed in different classifications. Such a result undermines all attempts to plan and
deploy intervention and remedies.
Finally, some of our data is out of this world and can be used as an interactive experience, see the 3d mars map.
Ensuring world-class connectivity for businesses in post-Brexit Britain | William Newton, EMEA Director, WiredScore
The importance of ensuring world-class connectivity for businesses in post-Brexit Britain
Connectivity is crucial to modern business. After all, the Cloud is useless if you can’t access it. It’s no secret, though, that UK companies need faster, more
reliable, and more affordable internet; a fact that has not escaped the UK Government.
Last week’s Budget promised £200m investment in new full-fibre broadband local acceleration programmes. This, along with the Government’s Digital
16 Good to Great Connectivity for the UK
Strategy, show the drive toward using technology as means of plugging the country’s productivity gap.
However, post-Brexit, no British city can afford to rest on its laurels. On May 4th, six regions in the UK will be holding elections for the new role of
combined authority mayor. With powers extending over the local economy, transport, planning and housing, the new mayors will move powers from
Whitehall and make decisions based on the individual needs of their own respective area.
With new industry and tech hubs emerging across the country, this could not have come at a better time. The different regions have started to build their
own digital identity over the past year. Manchester, for example, is flourishing as a creative hub, with both ITV and the BBC now based at MediaCity UK,
while Bristol is leading the smart city curve in the UK.
Bristol, Liverpool, and Cambridge in particular have seen strong take up with an increase of 24%, 12.6%, and 9.3% respectively from 2015 to 2016. This is a
result of their efforts to develop distinct identities, such as digital and creative hubs, which has attracted talent to the area.
It’s no secret that the UK has been the beneficiary of significant levels of foreign investment post-Brexit, and as a result regional cities have become more
international-facing. Increased city-to-city links bring benefits such as inward investment, international students, and links for businesses. For example,
Japanese Information Company NEC partnered with “Bristol is Open” to support Bristol’s plan to become the first open, programmable city.
One thing that each of these regions has in common is the demand for strong connectivity infrastructure. WiredScore’s recent report ‘Manchester: A
Connected Future’ commissioned by YouGov, revealed a concern among tech professionals in the north of England that poor connectivity could give a
negative impression of Manchester to potential investors, and possibly put businesses off from operating in the city. Indeed, a third of those surveyed said
that they believed more businesses would be attracted to the city if landlords were able to offer greater or improved internet connectivity. Conversely,
those cities and regions that are able to promote themselves as well-connected have massive potential to attract investment, talent, and drive economic
growth.
The new regional mayors will have a great opportunity to prioritise policies that will support their local digital economies. With greater autonomy over their
areas, the regional mayors will be able to lobby the Government and ISPs to ensure that the infrastructure in their regions is fit for modern business.
And in doing so, they will help a post-Brexit Britain achieve recognition as having a world leading standard of connectivity.
5G - Creating a Vibrant Digital Economy | John Canavan, Head of Regulatory Affairs, Arqiva
For those of us who have the dubious pleasure of attending spectrum management conferences and workshops, the well-worn mantra over the last
few years that “nobody really knows what 5G will look like” had been wearing a little thin. We knew that 5G would need to meet explosive increases in
consumer demand and would deliver low latency to support machine to machine applications. We also knew that it would require lots of new spectrum
coupled with very significant investments in infrastructure to deliver these new and innovative services.
It was clear that the dual objectives of meeting huge levels of data demand while ensuring that coverage is ubiquitous would be at the heart of 5G.
17Good to Great Connectivity for the UK
But beyond that, the actual reality of what 5G would look like had been unclear – in contrast with more definable progression from, say, 3G to 4G.
So it is welcome that flesh is finally being put on the 5G bone. On 24 February, Arqiva and Samsung announced UK trials to deliver 5G broadband services
to homes and businesses through fixed wireless access (FWA) technology. This initiative utilises the joint expertise of Arqiva as the UK’s leading media
infrastructure provider and Samsung as a global leader in broadband technology innovation.
Using 5G “pre-standards”, the FWA trial will explore the possibilities of ultra-fast, high bandwidth connectivity via wireless technology rather than
conventional wired services. We expect to realise speeds in excess of 1 Gbps and to demonstrate super low latency.
Arqiva’s existing licensed 28 GHz spectrum holdings will provide the oxygen for this technology, aligning with already emerging industry preferences and
trials in the US, Japan and South Korea. Parallel to this, the EU is also promoting the 26 GHz band as a harmonised 5G solution.
These bands combined, open up possibilities of massive bandwidths in the millimetric part of the spectrum – delivering ultra-fast speeds to ever greater
numbers of premises.
Delivering these speeds using fibre alone would involve huge costs. Deploying small cells to deliver connectivity wirelessly promises an alternative solution
at lower costs – but without compromising on speed and capacity – and could lead the way to genuine long-term infrastructure competition in the delivery
of 5G.
In terms of delivering ubiquitous 5G coverage, Arqiva also has a pivotal role in the UK. We are clearing digital terrestrial television from the 700 MHz band
to enable that spectrum to become the band which will deliver wide coverage of mobile 5G services. We are confident of delivering this by the ambitious
2020 timescale set by Ofcom.
Thereafter, the challenge will fall on the mobile sector to assess how it can more efficiently use the fragmented spectrum in the 700, 800 and 900 MHz
bands to deliver high speed 5G services across the entire population.
So, Arqiva’s commitment is to be at the centre of the 5G story in the UK – working closely with industry partners, government and the regulator. A vibrant
digital economy will deliver enormous benefits across all industries and we are confident that we can play a role in realising this goal.
Delivering a more sustainable and less carbon intensive future | Craig Melson, Environment & Compliance, techUK
As techUK examines the benefits of moving from ‘Good to Great’ connectivity, we look here at how this will deliver a more sustainable and less carbon
intensive future.
The ‘it’s what you do with it’ cliché is overwhelmingly applicable to broadband and its enabling features have and will be discussed in length throughout
this week, but it is also right to look at how it will help the environment.
18 Good to Great Connectivity for the UK
On the business front, companies are replacing power hungry servers on premises to move business critical things like emails, invoicing, customer
management and more into the cloud, meaning less energy is used (and money spent). Broadband is also helping change working practices. Conferencing,
VoIP and file-sharing are not possible without good broadband connections and prevents unnecessary journeys and allows people to effectively work from
home. This means less emissions from business travel and commuting. In the home, there are less trips to the shops, fewer pieces of paper floating around
and more entertainment options in the home.
Nationwide, a Government report estimated that by 2023, there would be 2.3 billion kilometres less commuting travel and 5.3 billion kilometres in reduced
business travel, 9% of the UK wide total[1]. They further estimate a saving of 1 billion kw/h due to cloud adoption and businesses can look at how going to
the cloud will reduce their energy use by going to the GESI cloud calculator. A BT study of one of their county-wide rollout projects estimated a 25 times
carbon abatement of 25 from superfast[2] and the Superfast Cornwall project would generate a total saving of nearly 600,000 tonnes of CO2e by 2020.
This is happening now, but the benefits will grow immensely as the UK moves to a full-fibre and 5G future. As new technologies and services come online,
there will be (by both accident and design) significant environmental benefits. Connected and autonomous vehicles will require high speed mobile
connectivity to work and are probably the most captivating example of connectivity enabled transformation. The opportunity presented by this tech is
as great as the invention of the motor car itself and will use vastly less carbon as they can plan optimal journeys, eliminate ‘stop start’ driving, reduce
congestion and revolutionise vehicle design and fuel types.
Great connectivity will also enable a smarter society and finally deliver the long-awaited ‘Internet of Things’. Smart metres and smart appliances help
people actively monitor and manage their energy usage and that of intensive appliances like washing machines. To work they need to be 1) online and 2)
be able to upload data to data centres, therefore require the better upload speeds provided by fibre broadband.
Moving from good to great connectivity is something that we should all get behind for reasons you will hear throughout this week, however it is also
important to think things in the whole and as the next stage of broadband will make society smarter, more efficient, more optimised and better, we should
not underestimate the environmental benefits too.
[1] UK Broadband Impact Study, 2013 [2] BT Case Study
The Hype Is Here: IOT Becomes Reality In Central London | Andrew Fray, Managing Director UK, Interxion (This post was originally
published on the Interxion website).
There’s so much excitement surrounding the Internet of Things (IoT) that it can be hard to see where the hype ends and the real value begins. It’s easy to
be swept away by a torrent of numbers: by 2020 we’re told to expect more than 28 billion connected devices, a market worth some $1.7 trillion, and a ten-
fold increase in global data.
If you’re looking for evidence that the IoT explosion has finally begun, look no further than London. Boasting robust infrastructure alongside a dense
population, central London is the ideal testing ground for new innovations and business models derived from the IoT. To return to those pesky numbers for
a moment, London’s on course to attract £8.9 billion in global IoT investment by 2020, with Huawei recently ranking it as the UK’s smartest city.
19Good to Great Connectivity for the UK
Today, the foundations are already being laid for the smarter London of tomorrow, which will be able to orchestrate billions of connected things and react
seamlessly and intelligently to new demands. Amid the raucous hype surrounding the IoT, you might have missed central London quietly switching on a
dedicated, free network of 50 base stations that businesses can use to test their connected technologies.
Smart travel
Build it and they will come, as the old saying goes, but what IoT projects are already a reality in the capital? To find out, let’s take a whistle-stop tour
through just one area – transport.
London City Airport began rolling out connected things in 2013 to ‘de-stress’ the passenger experience and create cost savings. Backed by £800,000 from
the UK’s Technology Strategy Board, the project marks a first for any airport worldwide and delivers a variety of new capabilities, from harnessing facial
recognition to predict and prevent queues, to tracking passengers and their bags to stop anyone boarding without their luggage. Wireless connectivity
also allows airport equipment, such as steps, tugs and charging units, to be tracked in real-time to ensure the fastest possible turnaround for aircraft and
on-time departures.
Hop over the Thames to Greenwich and driverless cars – or more accurately six-person pods – are also taking to the capital’s roads for the first time. The
GATEway project is an £8 million rollout that aims to help passengers, industries and governments better understand the biggest change to motoring since
the arrival of horseless carriages. Using a combination of sensors, cameras, lasers and software, the vehicles will be able to navigate around Greenwich
autonomously. Although restricted to tracks, similar autonomous pods have been operating at Heathrow Terminal 5 for nearly five years already; in fact,
they’ve carried 1.5 million passengers more than three million kilometres to date.
Elsewhere, the IoT is literally under the feet of Londoners, with smart escalators, lifts and rail tracks being rolled out across the Tube. Telent, one of London
Underground’s major contractors, is deploying connected equipment that can sense faults as they begin to occur. With real-time monitoring powered by
Microsoft Azure, TFL can then rapidly assess the problem, put in place contingencies and schedule repairs. By harnessing the IoT, TFL has significantly
improved passenger services while also reducing management costs by around a third.
What are you missing?
Of course, hundreds of smaller IoT projects are also underway in London. From harvesting renewable energy from the Thames, to smart parking spaces,
or UK’s first connected shop, initiatives are being piloted across the capital as part of a €25 million European smart city programme. The opportunities are
endless.
All this makes central London the perfect sandbox to experiment with new ideas. With highly connected IT in the heart of the capital, your business can
pilot its own projects, or be amongst the first to harness new opportunities. With a critical mass people alongside your essential IT systems, your business
will be ideally placed to take advantage of emerging technologies and services to solve challenges, amaze customers and enhance competitiveness.
20 Good to Great Connectivity for the UK
5G Millimetre Wave FWA ‘Wireless is the new Wired?’ | Mark Barrett, CMO of BluWireless
Ordnance Survey and Urban & Rural Connectivity | Miranda Sharp, Head of Smart Cities Practice at Ordnance Survey
When we imagine our future world, we don’t waste any bandwidth at all considering whether or not it will have ubiquitous connectivity. Of course it will.
Whether we’re hoverboarding to our talking bus stops, monitoring a relative in her instrumented home, or indeed doing them both simultaneously, we
assume connectivity.
Have we accepted connectivity as a universal good, assumed it is a universal service like postal deliveries? If we have, then like postal deliveries, we accept
variation but do assume a level of universal service provision.
And therein lies the rub. What sort of “universal” provision do we imagine and what variation are we prepared to accept? In a world with a burgeoning
number of connected devices consuming and producing tera, peta, zeta bytes of data not only will we need a different approach to the infrastructure
supporting the technology but also the rules which govern which users and devices have priority. (Or should we allow people to pay to have uninterrupted
data streams but risk ambulances losing signal mid-consultation with a hospital?)
Of course, there aren’t a complete set of answers to these questions or even a complete set of technologies to ask them.
We are, however, moving in to a world where data visualisation enables more scenario modelling, trade-off visualisation
and the measurement of outcomes against intentions. So imagine talking to your neighbours in front of a model of your
village with all the masts in place to deliver hyper-fast connectivity. Imagine being able to move them and see the impact
on your connectivity and the cost of implementation. Imagine, for a moment, that you can agree on the best solution. If
you can do that at least you can hold the service provider to account when the connectivity is less than the promise.
21Good to Great Connectivity for the UK
Connectivity in rural areas will be more expensive to provide than it is in densely populated areas where advertising space can also be sold to subsidise it.
But if we assume universal provision we need to address questions like; what is a minimum acceptable level of service, what is the best infrastructure to
support connectivity and, crucially, what will it cost?
We at Ordnance Survey are proud to be able to support groups seeking to tackle these questions. We’ve seen how broadband speeds vary across the
country, (even apparently within single buildings, see picture); we’ve analysed how to get fibre from ducts to front doors; and we are working with the Met
Office and University of Surrey to better understand how 5G signal will be delivered. Where once it was acceptable to work off a map we are entering a
new world of 3D representations and machine consumption of data. In idle moments I speculate that we don’t really need connectivity in the real world, we
can all just slip in to the virtual representation and hoverboard away.
22 Good to Great Connectivity for the UK
3. Communications Resiliency
Communications underpins the entire UK digital economy, however the resiliency of this communications capability has had little policy focus. Connectivity
is so embedded into daily lives and company activities – from financial transitions, to power grids, broadcast operations and cloud-based services – that
sometimes users forget their dependence on fixed (copper or fibre) and wireless communications.
Over the past decade, it has been continuously reinforced that cybersecurity is essential for individuals, businesses, and the critical infrastructure of
countries. Just look at the effect of the 2007 denial of service (DOS) cyber-attack in Estonia that disrupted the parliament, banks and newspapers, or the
recent TalkTalk and Yahoo! hacks which resulted in the loss of consumer data and had serious reputational and financial repercussions.
However, a denial of radio spectrum access (wireless connectivity) can have the same impact as a DOS cyber-attach and could also cause significant
economic, political, social or even physical harm. With increasing dependence upon cloud-enabled services, and communications network providers
themselves looking to host telecommunication services in the cloud, the UK is becoming even more dependent upon the resiliency of our communications
ecosystem.
With views from across the sector, the blogs in this section discuss the importance of resilient connectivity. With examples of dedicated dark fibre or
ubiquitous wireless coverage, it is reinforced that a resilient communications infrastructure that can keep pace with mass cloud adoption and enable 5G,
IOT, and autonomous systems is essential to make the UK world class in terms of digital connectivity.
Resilient Communications: the Backbone of a Smarter Future | Sundeep Bhandari, Strategy Manager - Digital, National Physical
Laboratory
Fast forward ten years to a world where Gartner’s prophesised 25 billion connected devices is now reality. Our cars, houses, kettles - EVERYTHING is smart
and interconnected in ways we haven’t yet thought of. Factories produce our next purchase before we’ve even realised we need it, let alone placed an
order. Artificial intelligence and distributed ledgers run in the background, automatically making and communicating decisions seamlessly to both humans
and machines. This not-too-distant future promises to deliver efficiency, productivity, sustainability and cost savings in almost every aspect of our lives.
The communications backbone of our nation will not only need to be fit-for-purpose to handle the explosion of data hurtling across the globe, but also
contain layers of security, resilience and redundancy to contain and manage any distortions. Without this, our connected utopia could be shattered,
accidentally or otherwise, within nanoseconds.
The recent Blackett review, the Government’s quantum technology report, [1] highlights the importance of timing in communications. As data transmission
networks become networks of networks, the challenging requirement for stable and reliable reconstruction of data packets as they arrive at their intended
location will only be amplified as traffic increases. Differences in timing could result in an order being recognised as received before it’s even been placed.
The risk of opening up entry points for attack also becomes more pronounced.
23Good to Great Connectivity for the UK
Currently, most standards in place to underpin communications rely on some form of GNSS (global navigation satellite system) timing, which itself is
prone to interference or even jamming and spoofing. Last year, a software glitch was propagated to 15 GPS satellites, causing a mere 13.7 microsecond
timing error. This resulted in the disruption of power grids, broadcast operations (e.g. BBC DAB) and other time-reliant infrastructure for up to 12 hours
[2], bearing testament to the need for resilient communications composed of alternative timing modalities and adhering to national and international
standards.
The Blackett review recommends, among other things, a terrestrial timing infrastructure that would confer resilience and present opportunities for
far higher degrees of synchronisation between networks. An early example of how this might be deployed can be seen in the finance sector [3]. The
forthcoming EU MiFID II regulations [4] demand traceability to the international time scale, Coordinated Universal Time (UTC), at an accuracy of 100
microseconds and are driving the adoption of alternative timing sources, to understand activity across trading venues and work towards a consolidated
audit trail. One such source, NPLTime®, is directly traceable to UTC and delivered via dedicated dark fibre. We therefore don’t have high barriers to climb to
introduce precise time into communications networks and the advantages proffered are significant for a resilient and robust infrastructure.
The establishment of security and resilience at the lowest layer possible means we can then happily address challenges related to front-haul/back-haul,
MIMO, signal-to-noise (to name just a few) and the development and deployment of devices and technologies that’ll enable us to fully benefit from a digital
and data-driven economy with peace of mind. Resilient communications will enable innovative disruption, rather than cause disruption.
[1] - https://www.gov.uk/government/publications/quantum-technologies-blackett-review
[2] - http://www.bbc.co.uk/news/technology-35463347
[3] - http://www.npl.co.uk/commercial-services/products-and-services/npltime/
[4] - https://www.fca.org.uk/markets/mifid-ii
Communications Resilience - ‘Good to Great Connectivity for the UK’ | Dr Anil Shukla, QinetiQ Fellow
We all know that wireless connectivity is essential and that this connectivity is so embedded into our lives that sometimes users forget that they’re
dependent on radio spectrum-access. At a recent Tech UK workshop on “How important is Communications Resiliency in Enabling Mass Cloud Adoption?”,
the point was made that it’s not all about fibre connectivity as many icloud services are also accessed wirelessly.
Good to great connectivity is essential – but it also has to be resilient and trusted. Perhaps Britain’s key differentiator could be: Good to Great Resilient
Connectivity. The traditional Cyber communities are now investing heavily in mitigating cyber-attacks and increasing its awareness. But a denial of
spectrum access has the same impact as a denial of service attack and could also cause significant economic, political, social or even physical harm. I think
we now need to be thinking about putting Spectrum and Cyber-attacks together at a system level.
24 Good to Great Connectivity for the UK
The UK Spectrum Policy Forum held a workshop on the resilience aspects of spectrum. It highlighted that resilience was a balance between; resistance,
reliability, redundancy, and response and recovery. A theme that emerged was the availability of low-cost, highly-sophisticated radio technologies and
open standards, which could be used to deny spectrum access and degrade connectivity. This was evidenced by the number of malicious sources
openly available on the market. The workshop made a number of recommendations such as; users should understand their spectrum vulnerabilities and
stresses and conduct spectrum stress tests and develop mitigations if necessary; and that there should be a “Common Spectrum Attacks and Mitigations”
document that informs users, system integrators, service providers and manufactures of common issues.
The question now needs to be asked, “What measures do we need to take to ensure Good to Great Resilient Connectivity?” An emerging issue in the
technical community is; how do you stress test your wireless system? One way could be to simulate an attack by turning all the devices off. However, some
users may not know what’s wireless in their business or it may be too hard to turn off (e.g. IoT). The other method is to use an intentional interference
source and ideally do a test at a system level. So I think what we need is some new accessible UK infrastructure such as a “spectrum range” where
interference tests can be done safely over a wide range of frequencies and powers.
Another issue for resilience is good signal coverage. If we are to enable wide-spread icloud services, I think that we need to establish a minimum level of
mobile signal coverage/connectivity so that all devices have some (minimum) level of service. The challenge here will be to define what universal means.
Does it, for example, include tunnels, barns and shopping malls?
To provide good resilient connectivity, it goes without saying that many new transmitter sites will be needed. To ensure resilience through spatial and
spectrum diversity, we should make as many emitter- sites available as possible and importantly share them. Perhaps we need to start thinking now about
what infrastructure we already have that can be shared and what will be updated in the future that could be enhanced or reused to optimise the UK’s
connectivity and spectrum access.
The most vulnerable wireless systems are single fixed-frequency systems. These may be cost effective and easily embedded into low cost applications,
but they are also the easiest to disrupt. To ensure resilient-connectivity, I think some devices will need to be spectrally agile so they can move away
from interference. We should, therefore, be thinking about spectrum resilience as being part of the standards e.g. for 5G, IoT, and autonomous systems.
However, we do need to be cautious and appropriate. Resilience comes at an economic price and it may not be cost effective for all systems to be fully
resilient. I think one commercial approach may be to add resilience organically, i.e. use technology to increase the system’s resilience as we learn about the
spectrum threats and vulnerabilities through spectrum stress tests and common issues. Manufacturers or service providers could even create a hierarchical
“Spectrum Resilience Tag” to allow users to choose the product or service that have the resilience they want.
All of the above issues, particularly those related to “What infrastructure and facilities does the UK need to pursue its spectrum resilience, innovation and
policy objectives” will be discussed at the next Tech UK workshop on 3rd May 2017. I hope that you will come along and drive this important agenda and
create the “Good to Great Resilient Connectivity” needed by Britain.
25Good to Great Connectivity for the UK
Orchestral Manoeuvres (or 3 lessons for Communications Resiliency) | Dr. Val Lynch, CEO of AND Technology Research
Communications takes on many forms; spoken word, written word, sounds and feelings are all examples. What, when, how and
why; the simple questions; is where my thoughts turn when considering the topic. Take for example an orchestra. What are they
communicating; one sound, a set of individual sounds, or maybe a visual and aural spectacle? How are they achieving this and
why does the whole sound so very perfect.
Resiliency on top of creativity and individual skill is required. For example a small quartet of players will look at each other, signal
and start to play. A chamber group may elect one player to take to lead so that the others can follow, but an orchestra opts for a
conductor. Resiliency, scaled according to the challenge, is built in through the leader role to ensure a smooth and co-ordinated
passage from creation of solo instrument sounds to co-ordinated delivery to the listener.
Of course creativity and individual skill very much play a part but the sound delivered is a combination of the whole. Any drop out from one specific player
whilst it may alter the sound need not detract from the whole. The back-up provided by multiple players of the same part builds in resiliency. But what
about a solo instrument; the triangle perhaps? If that player gets it wrong the listener will know. Resiliency in this situation? The strongest player you have!
So three lessons for communications resiliency.
Lesson 1: Ensure you understand ‘the what’ and ‘the when’ questions. What scale of communications is being addressed?
When will it need to occur? Are looking at the quartet situation where an overseer is not required to co-ordinate the when
but the strongest of individual communications protocols is and or do we require a system with redundancy built in at every
stage and an overseer.
Lesson 2: Ensure you understand ‘the how’ and the ‘why’. How can we achieve the result? And why can we be confident the result will be as expected. Are
we looking at an orchestral situation with a large bandwidth or individual delivery where specific details can be examined more easily. Resiliency strategies
need to cater for both.
Lesson 3: There are no easy answers but there are no hard questions either. Resiliency is a must if we want to achieve good to great communications. The
ways to build in resiliency, back-up, co-ordination, security, multiple channels are not hard to envisage. Implementing strategies to build the resiliency, cost-
effectively and robustly however are not easy. But for a place to start I refer you back to lessons one and two.
“Been hit by Doris? Call 105!” | Adrian Grilli, Managing Director of Joint Radio Company
26 Good to Great Connectivity for the UK
We get so used to our electricity supply being there whenever we need it that we forget what to do when it goes off for more
than a few seconds. Perhaps that’s because on average you’ll only experience a power cut once every two years, and then it will
only be off a little over 40 minutes.
But if it doesn’t come back on, what do you do?
Fumble in the dark for a telephone directory or one of those phone cards with important numbers on (if you’re my age) –but most of you will grab your
smart phone or tablet.
Being all telecoms specialists, you’ll all know now that you just ring ‘105’ and get straight through to the electricity distribution company – the one that
fixes the wires and answers the phone in seconds, not the supplier who sells it to you and may take a little longer to answer phone calls.
But what happens if the phone is dead because the local mobile phone mast is on the same power supply as your home and has failed as well?
TV won’t work, broadband router has no flashing lights, and your cordless phone’s lifeless. If only you could remember where that old wired phone was –
the old one with the rotary dial, you’d be ok.
February 2017 - Storm Doris moved across the UK bringing gusts of up to 94 mph accompanied by heavy snowfall across Scotland.
STORM DORIS IMPACTS
Doris – for we name our storms now hit overnight and into the morning of 23rd February. Doris, as befits a lady of that name, was
far more powerful than Conor who preceded her and Ewan who followed. The centre of the storm moved through Northern Ireland,
then across northern England. The storm brought heavy snow to Scotland during the morning rush hour causing widespread
disruption. The highest wind was in North Wales where a gust of 94 mph was recorded at Capel Curig.
Transport was disrupted from the M80 in Scotland to the Dartford Crossing - the Port of Liverpool was closed for a time. There
were delays and cancellation to train services and flights throughout the day, and .... 50,000 homes lost their power.
RESTORATION
27Good to Great Connectivity for the UK
So how is power restored when nature does its worse? Telecoms to the rescue! Even as faults develop, fast acting teleprotection
detects the faults and isolates power before damage is done. Then, automatic monitoring and switching systems rapidly
reconfigure the electricity network where possible to restore as many people as possible within a few minutes. Where damaged
infrastructure cannot be bypassed by remote switching, repair crews have to be despatched – using wireless telecoms of course.
And then the tricky bit: after repair the power has to be safely restored with further communication between repair crews and
control room.
Without resilient telecommunication systems, electricity would be off for a lot longer, which is good news for most people – but not candle makers I
suppose?
Why UK Needs Great Connectivity to Keep Pace with Mass Cloud Adoption | Sue Daley, techUK’s Head of Cloud, Data, Analytics & AI
Programme
There is no straight answer to this question. The scale of the risks and opportunities for the telecoms industry depends on the future relationship between
the UK, the EU and the rest of the world. The ramifications of decades of EU legislation, policies and initiatives in the UK system are difficult to untangle.
However, it is possible to identify immediate concerns for the industry and how these could be tackled.
The Broadband Stakeholder Group is composed of organisations established in the UK covering the broadband value chain. Many operate in the EU and
globally. Our sponsors have concerns over the short and long-term implications of Brexit on their operations.
Brexit has come at a critical time for the telecoms industry which is starting a new cycle of investment in the deployment technologies such as ultrafast
connections and 5G. As we uncover the complexity of the ramifications of the EU framework and UK/EU relationship, it is clear that the uncertainty linked
to upcoming changes to the regulatory system may impede on long-term investments decisions for some organisations. Implications might be felt with
regards to key aspects of the UK regulatory framework which derives from EU legislation such as competition and merger rules, the state aid regime
for broadband, universal service obligations, the regulation of cross-border services (e.g. audio-visual and media services, content portability), roaming
regulations, cross-border data flow, but also in the trade of telecoms services and telecoms equipment.
Moving from a regulatory system designed by the EU to one designed by the UK carries opportunities and risks; rules could in theory be tailored to the UK
market and better coordinated across various regulated sectors, but this should be approached with caution.
Maintaining a level of regulatory predictability is important for operators investing over long periods of time, and therefore maintaining an alignment of UK
and EU regulations in the medium-term is essential.
The UK will also lose influence in the design of EU regulations where industry operate, but some representation at EU level, for example at BEREC
28 Good to Great Connectivity for the UK
(the body of European Regulators) would help minimise risks for the industry. The accountability and peer review mechanism through the European
Commission and BEREC are key elements of the UK/EU relationship in the telecoms regulatory sector, at risk of being lost post-Brexit. Replicating this
mechanism at national level might prove a challenge and industry consultation will be essential.
There are of course other challenges common to other sectors of the economy, and in particular the capacity for the sector to continue to attract talent
from the EU to maintain its position as a leader in research and development of innovative technologies as well as its capacity to continue attracting the
human resources needed to deploy networks across the country.
Let’s not forget that the telecoms industry contributes to £30.2 billion pa to the UK economy. The digital industry, which relies in great part on telecoms
services, contributes to £118.4 billion to the economy. Not only are these industries growing, they export and compete at international level. In determining
the objectives for the sector during the Brexit negotiations, we believe it crucial for Government to carefully consider with industry how to minimise
regulatory uncertainty in the short and long-term, and create the right conditions for the sector to continue to compete and deliver its services (telecoms
and audio-visual media) in the EU and globally.
29Good to Great Connectivity for the UK
4. Regulatory Environment
The last five years have seen incredible changes in the coverage, capacity and quality of the UK’s broadband infrastructure. Indeed, against a whole range
of indicators the UK compares well with other major European countries. But it is clear that, regardless of the UK’s new relationship with the EU, the UK will
need to raise ambitions even further and compare ourselves against South Korea, Japan and parts of the US.
Though the effects of Brexit upon the telecoms industry will depend on the future relationship between the UK, EU and the rest of the world, Britain’s key
differentiator will be in being recognised as having a world-leading standard of connectivity. International benchmarks are useful to identify strengths and
weaknesses that need action. Yet in the UK’s regulatory environment, Brexit may present an opportunity to ensure that the UK meets its own objectives for
infrastructure in a more creative and fit-for-purpose way.
In aiming for world class connectivity, key components of this ambition will be in continued investment in communications infrastructure and supportive
regulatory frameworks. This requires a policy framework that maximises incentives to invest in the infrastructure, regulatory structures that reduce the
associated business costs (such as wayleaves and street works permits), and burdens and an industrial environment that generates innovative technologies
and business models. As the infrastructure required to deliver connectivity is converging, there will not be a ‘one size fits all’ solution - UK Government will
need to recognise and be open to different approaches and delivery of world class digital connectivity.
The blogs in this section discuss the opportunity and uncertainty of Brexit to achieving world-class UK connectivity, highlight the enablers for 5G and a
Gigabit Britain, and reinforce the need to collaboratively embrace the role that innovative technologies play in shaping the UK’s future prosperity.
What Does Brexit Mean for the UK Telecoms Industry? | Samira Gazzane, Policy Manager, Broadband Stakeholder Group
The focus of industry discussion has moved to investment in recent months with Government’s focus on 5G and ultrafast broadband. Indeed, this has been
at the heart of both the proposals for revision of the telecommunications regulatory framework published by the European Commission last September
and it has also been seen in the digital communications review in the UK. Most recently it appeared in the 5G strategy published by the Government on 8th
March in parallel with the budget.
Talking about investment is a good thing but it must be remembered that investment only happens if appropriate incentives are in place. There is still
difficulty for some to square off the investment objective in the European Commission proposals with the competition objective that sits alongside it.
Network investors are looking at the real returns coming from network businesses and questioning the level of investment they can make against current
market and regulatory conditions. Put another way, does the risk environment and particularly the regulatory risk environment favour these investments?
The general economic climate is clearly part of this risk equation. However, the key thing for discussion is whether the sector specific framework heightens
risk, which many feel it does. The UK has some of the lowest telecommunications prices driven by competition, which raises the question of what is the
willingness to pay for new services and is that sufficient to create a realistic business case for operator investment in fibre and 5G? These points need
serious thought as it’s hard to see how operators will invest if a commercial return is not viable.
30 Good to Great Connectivity for the UK
There is an increasing focus on coverage. For example, the proposals to cover road, railways and other places that currently fall outside of network builds
because they were not commercially viable / fell outside of the coverage obligations imposed. Some of these things may never be commercially viable and
operators will not invest in them without some form of intervention (state aid) and the ability to risk share (shared infrastructure).
These matters need to addressed constructively when forming the shape of the future regulatory framework and they must be balanced against
competition requirements. There is more work to be done here as current regulatory proposals do not address fully enough where the balance lies.
And what about Brexit? The UK applies the EU regulatory framework and much of it is good. The UK also has an interest in ensuring that it influences the
development of proposals for the revised framework being discussed now. However, Brexit may also present an opportunity to ensure that the UK meets
its own objectives for infrastructure in a more creative way with a solution that meets the UK’s needs.
Investment and Competition – Balance Required | Tony Lavender, CEO of Plum Consulting
The focus of industry discussion has moved to investment in recent months with Government’s focus on 5G and ultrafast broadband. Indeed, this has been
at the heart of both the proposals for revision of the telecommunications regulatory framework published by the European Commission last September
and it has also been seen in the digital communications review in the UK. Most recently it appeared in the 5G strategy published by the Government on 8th
March in parallel with the budget.
Talking about investment is a good thing but it must be remembered that investment only happens if appropriate incentives are in place. There is still
difficulty for some to square off the investment objective in the European Commission proposals with the competition objective that sits alongside it.
Network investors are looking at the real returns coming from network businesses and questioning the level of investment they can make against current
market and regulatory conditions. Put another way, does the risk environment and particularly the regulatory risk environment favour these investments?
The general economic climate is clearly part of this risk equation. However, the key thing for discussion is whether the sector specific framework heightens
risk, which many feel it does. The UK has some of the lowest telecommunications prices driven by competition, which raises the question of what is the
willingness to pay for new services and is that sufficient to create a realistic business case for operator investment in fibre and 5G? These points need
serious thought as it’s hard to see how operators will invest if a commercial return is not viable.
There is an increasing focus on coverage. For example, the proposals to cover road, railways and other places that currently fall outside of network builds
because they were not commercially viable / fell outside of the coverage obligations imposed. Some of these things may never be commercially viable and
operators will not invest in them without some form of intervention (state aid) and the ability to risk share (shared infrastructure).
These matters need to addressed constructively when forming the shape of the future regulatory framework and they must be balanced against
competition requirements. There is more work to be done here as current regulatory proposals do not address fully enough where the balance lies.
And what about Brexit? The UK applies the EU regulatory framework and much of it is good. The UK also has an interest in ensuring that it influences the
development of proposals for the revised framework being discussed now. However, Brexit may also present an opportunity to ensure that the UK meets
31Good to Great Connectivity for the UK
its own objectives for infrastructure in a more creative way with a solution that meets the UK’s needs.
A Spectrum Roadmap Towards 5G | Janette Stewart, Principal at Analysys Mason
We are fortunate in the UK to have a telecoms and media regulator whose policies are at the forefront of international best practice. In relation to spectrum
policy – the main topic of this blog – Ofcom’s spectrum management reforms over the past decade have resulted in spectrum assignment practices in the
UK that are market-driven and flexible (within the bounds of international regulations).
The government’s Digital Economy Bill – on its way to becoming law after a third reading in November 2016 – puts forward further innovations such as
dynamic spectrum access, requiring Ofcom to introduce this new practice. Society’s need for greater access to broadband connectivity, including wireless,
is a key motivator for the new law. The continuing growth in demand for wireless data services means that the UK’s 3G and 4G mobile networks are
becoming increasingly congested. New emerging applications – especially in relation to the Internet of Things – are reliant on mobile connectivity being
available continuously. Achieving greater capacity, better reliability and increasing reach of coverage will require mobile networks to transform, with the
deployment of many more smaller cells, and massive MIMO antenna technology.
These transformations are embraced within the next generation of mobile connectivity, known as 5G. The government is putting weight behind policies to
promote 5G deployment in the UK – as evident in recent budget announcements and in DCMS’s 5G Strategy[1]. Governments in European markets are also
keenly interested in 5G, and European institutions such as the European Commission and the RSPG are working closely to harmonise European spectrum
availability for 5G.
The consequences of the ‘Brexit’ vote in this regard have yet to become clear but indications from Ofcom are that the frequency bands that will be made
available for 5G in the UK will be aligned with emerging European policy.
Ofcom has already set out indications about the wide range of bands that might be included in the overall 4G–5G
transition (we provide a summary of Ofcom’s indications in Figure 1 right).
Key over the coming year will be to develop further detail of how new bands will be released to market, including the
licensing terms of different bands, and how these relate to roll-out and coverage obligations.
At least for the provision of mobile broadband services, 5G might follow the same coverage patterns as 4G, subject
to suitable spectrum being available. However, if 5G is to deliver connectivity to transform the way that many local,
utility and public services are delivered as well as connecting railway corridors and roads, enhanced coverage will be
needed, including within buildings and to locations where mobile reception has traditionally been weak. How different
5G bands might be brought to market in the UK is a topic that the UK Spectrum Policy Forum will be considering
during 2017.
[1] https://www.gov.uk/government/publications/next-generation-mobile-technologies-a-5g-strategy-for-the-uk
32 Good to Great Connectivity for the UK
Connectivity is Important- 10 Things we Need to do to get the Basics | Mark Keenan, Chief Executive Officer, Real Wireless
Just before Christmas, the UK’s National Infrastructure Commission (NIC) published
Connected Future, looking at what the Britain needs to do to become a ‘world
leader in 5G deployment’.
The media reporting focussed on the revelations that the UK’s 4G coverage is worse than that of Albania and Peru (a claim since questioned by Ofcom)
and hailed 5G as the opportunity to put things right.
As the authors of a paper that contributed to the NIC’s final report, we’re interested in the recommendation that the government appoints a Digital
Champion to take responsibility for our digital future.
Because connectivity is now as important to consumers and business, as gas and electricity. And it’s our conviction that we can’t wait for 5G in 2020 to
‘put things right’, we need to get the basics right now.
So Cabinet Minister for our Digital Future, here are the 10 things we need you to do when you take office:
•	 Exploit the capabilities of 4G and focus on truly universal wireless coverage at last (e.g. bring connectivity to not-spots and rail), predictable and
consistent speeds more important than peak speeds. (More targeted Government funding or carrots/sticks for MNOs).
•	 Create the regulatory environment for key verticals to have access to optimized wireless networks, not one size fits all – e.g. incentivize MNOs to invest
in network slicing.
•	 Lower barriers to entry for new MVNO operators e.g. with flexible spectrum pricing and allocation, more shared/unlicensed spectrum.
•	 Post-Brexit, create a net neutrality program which allows investors in networks to monetize their infrastructure effectively (e.g. high QoS services) while
retaining open access to core services.
•	 Create meaningful structures for dialog between spectrum owners and vertical industry players (e.g. transport) to break down the mistrust, and ensure
advanced 4G and 5G serves more than one vertical.
•	 Provide support and funding for integrated smart city initiatives – reduce rates and incentivise investment by making access to publically owned assets
easier.
•	 Invest in radio skills and in testbeds for all kinds of wireless, not just 5G.
•	 Ensure that 5G consultation is held with all sectors, and prioritize resources according to areas of social and economic impact – forget about 5G
‘leadership’
•	 Ensure that all new or upgraded buildings and infrastructure such as road and rail network are obliged to consider how wireless communications will be
deployed in the environment they are creating.
•	 Encourage and incentivise private investors to make greater use of shared infrastructure (structures, transmission & power) to deliver wireless services.
33Good to Great Connectivity for the UK
Why Government action is needed to enable Gigabit Britain | Steve Holford, Chief Customer Officer of Hyperoptic
The techUK’s Good to Great Connectivity Campaign Week is a timely reminder that there is still much to do in order to get the UK’s infrastructure closer
to where it needs to be. When compared to our international peers (and competitors) the UK does not currently stack up well. For instance, we have
the lowest fibre-to-the-premises (FTTP) deployment in the OECD, with around two per cent coverage. And the success of London as a technology hub
currently is still at odds with its infrastructure – the Evening Standard places London in 26th place on a league table for connectivity in Europe’s capitals –
downloads take three times longer than in Paris. With the spotlight on the UK as never before to maintain its global competitiveness, we can and must do
better.
Last year the Internet economy contributed 10 per cent of the UK’s GDP and recent Tech City data outlined that the digital sector in the UK is growing over
32 per cent faster than the wider economy. But Internet capacity is the ‘fuel’ that enables this growth, which will undoubtedly be hindered without the right
infrastructure to support and facilitate future innovation.
Across the world, billions are being invested into the development of pure fibre telecoms infrastructure to support the meteoric growth of the world’s
digital economy and mass digitisation of industries. Here in the UK, the shift to gigabit broadband has already begun – hundreds of thousands of homes
and businesses already have access to gigabit broadband speeds. However, fast-tracking access to millions requires industry collaboration and government
support.
The government is making the right noises but we need it to deliver. The Digital Economy Bill is currently passing through Parliament and Ofcom is laying
the groundwork to introduce greater competition into broadband. But to build on this foundation we need more. What do we call on the Government
specifically to do?
Support full fibre and set ambitious targets: For a developed nation with one of the world’s leading Internet economies, our broadband targets need to be
higher. Yes, we need to address coverage, but we also need to be clear and ambitious on targets for infrastructure and broadband speeds. We have asked
the government to support a target for 80% of businesses and homes to have a pure fibre connection by 2026.
Enable competitiveness in the market: We believe that it is only fair and just that the government creates and maintains an environment where the
alternative network (alt-net) companies can compete, survive, and ultimately thrive. To achieve this, we have asked for a suspension of all business rates on
new fibre assets, for the next ten years. We have also asked the government to develop regulation that both encourages both competition and continued
private sector investment.
Market transparency: The market incumbents have been marketing their broadband products as ‘fibre’ for years. It’s time that there was clarity in the
market. Services delivered over Fibre-to-the-Cabinet are inferior to those delivered via Fibre-to-the-Premises – but when they are both called ‘fibre’ how
can the user possibly know and understand this? To enable market transparency, we have asked the government to commit to an overhaul of the current
advertising guidelines, to give customers much-needed guidance on the connectivity quality they can expect.
34 Good to Great Connectivity for the UK
Spring Forward, or Fall Back | Scot Gardner, Chief Executive, Cisco UK and Ireland (This blog originally posted on LinkedIn).
We are pioneers and innovators. We have some of the best talent in the world, and when we
apply ourselves with focus, we do great things. Think Ada Lovelace, Tim Berners-Lee. If it wasn’t
yet on your agenda, this year has already seen ‘digital’ hailed as one of the UK’s most notable
future economic drivers.
The week before last we heard the government deliver its Digital Strategy, outlining how the
opportunities of digital can and should be spread across every region and community in the
UK. This digital commitment was reiterated in last week’s Spring Budget, with the government
pledging to deliver greater investment in digital skills.
Spring as a setting couldn’t be more fitting. An opportunity for some fresh thinking. The Spring Budget, Digital Strategy and the Industrial Strategy are
as much rallying cries for the UK to collaborate to deliver a world leading digital economy as they are strategies in themselves. They are solid steps in the
right direction but, on their own, neither provides the complete answer, nor should we expect them to. Rather, this is an opportunity for us to pull together
and step up to the mark.
There’s no denying, or perhaps even need to highlight that we’re seeing technological change at a faster rate than ever before. Digital innovation has the
potential to reshape markets faster than any transition in history. Don’t get me wrong, this isn’t a revelation from the digital strategy, but the clear impetus
for us to address it in the next three years is. Countries and organisations that do not drive their own digital agenda will be faced with questioning why
they have been left behind. Simply put, the UK is in a global race when it comes to building its digital economy, and it cannot afford to lose.
We should see the recent government strategies as a platform to be bold in our ideas; an opportunity to embrace the role that innovative technologies play
in shaping our future prosperity. This is a challenge and an opportunity that will only be won if we collaborate – business, UK industry and the government
that supports it – across private and public sectors.
Bringing together businesses, local authorities and communications providers to develop specific solutions, the new National 5G Innovation Network and
the Business Connectivity Forum are fantastic examples of initiatives that we need to see put in place if we are to build a powerful digital nation. We should
be looking to this collaborative approach across all components of our digital economy; from STEM skills and cyber-security awareness to scaling start-ups
and effectively managing data.
Collaboration has to extend both geographically and across society too. The first four words in the Digital Strategy are ‘our plan for Britain’, the strategy
aspires to ‘develop a world-leading digital economy that works for everyone’ and it is fundamental that this is achieved.
This is something that we’ve taken to hand in recent years. We are invested in hives of activity across the country – looking at where we can positively
impact challenges facing the UK. A great example of this is in Manchester, where we are engaged in initiatives that span the needs of businesses, residents
and start-ups. Most notably through our investment in a new start-up innovation centre, working with Manchester Science Partnership; as a key partner in
the CityVerve smart city initiative and through our newly announced partnership with Transport for Greater Manchester.
35Good to Great Connectivity for the UK
Similarly, our focus on skills has taken us beyond what is already a flourishing Networking Academy, providing training for over 170,000 IT professionals in
the UK through 305 academies, and now to people in every walk of life and every stage of education or career. We’re working closely with the government
to help them deliver on a number of skills initiatives – whether that be Computing for Schools curriculum, reskilling of those in correctional facilities,
developing programmes for NEETS (not in education, employment or training) or providing free interactive cyber security training for 16-18 year olds with
the Tech Partnership.
Further commitment to skills was outlined in this week’s Spring Budget. Stood at the dispatch box, Chancellor Philip Hammond outlined how the
government will invest £250 million over the next 4 years to build the pipeline of high-skilled research talent necessary for a growing and innovative
economy.
We know that the need for new and developed skills doesn’t disappear as you enter the workplace, as industries evolve and technology impacts the way
we work, let alone the very nature of that work, the skills we require continue to evolve. It isn’t just a case of learning to code either. When we work with
start-ups our role is to help them learn to scale and grow, to create connections. When we provide training for our 4,000 partner organisations in the
UK, we have to understand what their employees and their business needs. We know that our success comes when we help others achieve their goals –
whether that is our employees, partners, customers or the country itself.
We are committed to playing our part in delivering the UK’s digitisation plans. Our digitisation strategy is a long-term commitment to a partnership with
UK national leadership, industry and academia to deliver real outcomes faster and more effectively. To this affect, in July 2015 we committed to investing $1
billion to accelerate UK digital economic growth through multiple projects over five years.
I believe our ability to innovate on these shores is what keeps the UK economy alive. In the essence of the Digital Strategy, we must embrace what we’re
good at; learn from what we’re not and come together to pioneer an ambitious and bold digital nation. Ultimately, let’s work together. If we are to build a
digital economy that ‘works for everyone’, and ensure that we don’t fall behind, then we all must be involved in delivering it.
36 Good to Great Connectivity for the UK
5. Emergence of New Applications of Communications & Connectivity
The Government’s recent Industrial Strategy reinforces the ambition for a truly Global Britain, and world class digital connectivity and the development of
new technologies is key to delivering a truly modern and global economy.
The New Industrial Strategy Challenge Fund Focuses on Tech Research & Investment, with specific challenges identified including: robotics and artificial
intelligence, clean energy, biotechnology, satellites & space, quantum technologies, and transformative digital technologies including supercomputing,
advanced modelling, and 5G mobile network technology.
In focusing on investing in science, research & innovation, Government has highlighted the importance of delivering sector-specific funding to support
business investment in R&D and place the UK at the cutting edge of new technologies.
In the UK, drones are already being used to enhance and deliver everyday services. Police, fire services and search and rescue use drones in emergency
situations, and aid workers and doctors rely on them to them to provide real-time information after natural disasters. Infrastructure providers within the
energy and transport sectors are using them for the inspections of oil rigs, wind turbines, pipelines, rail tracks and road bridges, and they are used to
monitor crops and animals by farmers. Drones are commonly used in film and TV – such as BAFTA-nominated BBC documentary Planet Earth II – as well as
in amateur sport ‘drone racing’ and personal photography.
As the technology and market opportunities develop, new ways of viewing and interacting with content is developing. Non-linear viewing is increasingly
becoming the norm with Freeview Play, catch-up players, and Netflix and BBC Three producing online-only content is enabling greater choice and
flexibility for consumers. Augmented reality games such as Pokémon Go have brought to the mass market a virtual digital layer to smartphone screens.
Virtual reality headsets such as Oculus Rift and HTC Vive recently launching into the consumer gaming market this year, and the more accessible Google
Cardboard tech offers a more limited experience via the smartphone. Artificial intelligence (AI) is already supporting some of the routine services we take
for granted. From fraud alert notification from banks, and answering questions on websites, to Siri and Cortana on your phones, the AI industry within the
UK is fast developing.From augmented reality to convergence of TV, and AI and drones, to predictive modelling and analytics, the blogs in this section
highlight the exciting new applications and the potential that can be achieved through the UK having world class connectivity.
Augmented Reality Means IT has to up its Game | Bryan Hill, Director of Marketing and Business Development, Interxion (This post and
images were originally published on the Interxion website).
This was the summer Pokémon GO became the most successful mobile game ever. But the game is only the first of many applications that will blend the
physical, the virtual, the mobile, the social and the commercial to deliver a unique and personalised experience for users.
For developers this raises a really important question: how is that achieved? How do you build an infrastructure that supports that mix of location data,
social data, personal data... and deliver a consistent, high quality experience to millions of mobile users? How do you connect it all together? How do you
manage massive peaks in usage?
Good to Great Connectivity for the UK #ConnectedFuture
Good to Great Connectivity for the UK #ConnectedFuture
Good to Great Connectivity for the UK #ConnectedFuture
Good to Great Connectivity for the UK #ConnectedFuture
Good to Great Connectivity for the UK #ConnectedFuture
Good to Great Connectivity for the UK #ConnectedFuture
Good to Great Connectivity for the UK #ConnectedFuture
Good to Great Connectivity for the UK #ConnectedFuture
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Good to Great Connectivity for the UK #ConnectedFuture

  • 1. 1Good to Great Connectivity Good to Great Connectivity for the UK #ConnectedFuture
  • 2. 2 Good to Great Connectivity for the UK Introduction The digital sector is the fastest-growing part of the UK economy, and as the UK looks towards a post-Brexit environment, UK Government’s objective will be in putting the UK at the forefront of the global technology revolution. Recent Government funding announcements - such as the £270 million commitment to developments in areas such as biotech, robotics and driverless cars, £740 million in digital infrastructure by 2020-21, £200 million for local authorities to stimulate private investment in fibre networks, and £16 million for a 5G hub - aim to place the UK at the cutting edge of new technologies. World class digital connectivity is critical to enabling a truly Global Britain. Innovation lies at the heart of positive future developments for our economy and society, and the right digital infrastructure and environment is central to enabling new technology and market opportunities. Central to realising this ambition of UK economic growth is in incentivising investment and innovation in up to date communications infrastructure – in Transport Corridors and Urban & Rural environments, through Communications Resiliency and the right Regulatory Environment to enable the Emergence of New Applications of Communications & Connectivity. Packaged together in this document are a selection of sector insights and visions – from augmented reality and connected cars, to predictive modelling and gigabit cities – the UK’s best and brightest are leading work that has the potential to dramatically change how we live and work: Transport Corridors: The blogs included in this section cover the important roles satellite communications and C-V2X car-to-car communications based sensors can play in the connectivity and autonomy of intelligent cars. Urban & Rural Connectivity: From discussing the importance of regional urban connectivity and enabling innovative approaches to deliver of rural connectivity, to IOT solutions in rural and urban environments, the blogs included in this section cover the many diverse perspectives within this area. Communications Resiliency: With views from across the sector, the blogs in this section discuss the importance of resilient connectivity. With examples of dedicated dark fibre or ubiquitous wireless coverage, it is reinforced that a resilient communications infrastructure that can keep pace with mass cloud adoption and enable 5G, IOT, and autonomous systems is essential to make the UK world class in terms of digital connectivity.
  • 3. 3Good to Great Connectivity for the UK Regulatory Environment: The blogs in this section discuss the opportunity and uncertainty of Brexit to achieving world-class UK connectivity, highlight the enablers for 5G and a Gigabit Britain, and reinforce the need to collaboratively embrace the role that innovative technologies play in shaping the UK’s future prosperity. Emergence of New Applications of Communications & Connectivity: From augmented reality to convergence of TV, and AI and drones, to predictive modelling and analytics, the blogs in this section highlight the exciting new applications and the potential that can be achieved through the UK having world class connectivity. techUK showcased the great work and thought leadership of this sector – from FTSE 100 companies to SMEs, Local Government Authorities, and tech futurists – through a recent Good to Great Connectivity for the UK’s #ConnectedFuture campaign week. As the UK’s trade association for the digital technologies industries, techUK’s Communications Infrastructure Programme is already undertaking a number of initiatives to help drive investment and innovation and realise a tech-powered Global Britain. Get in touch to find out more and to get involved: Raj Sivalingam Executive Director | Telecoms and UK Spectrum Policy Forum T 020 7331 2019 | E raj.sivalingam@techuk.org Skye MacLeod Programme Manager | Communications Infrastructure and UK Spectrum Policy Forum T 020 7331 2191 | E skye.macleod@techuk.org
  • 4. 4 Good to Great Connectivity for the UK Contents 1. Transport Conditions..........................................................................................................................................................................................................................................06 • Satellites to Provide Vital Link to Connected Cars | Mohaned Juwad, Senior Manager, Spectrum Policy, Intelsat • Why C-V2X is needed for autonomous driving? | George Tsirtsis, Sr Director of Technology, Qualcomm 2. Urban & Rural Connectivity..............................................................................................................................................................................................................................10 • Top 12 steps for Local Authorities in Delivering a Gigabit London | Steven Bage, Strategic Infrastructure Advisor, City of London Corporation • TV White Space a Game Changer in Rural Connectivity | Russell Haworth, CEO, Nominet UK • Smart cities? Why not smart settlements? | Vicki DeBlasi, Communications Lead, CityVerve • Ordnance Survey maps providing visual representation of data | Miranda Sharp, Head of Smart Cities Practice, Ordnance Survey • Ensuring world-class connectivity for businesses in post-Brexit Britain | William Newton, EMEA Director, WiredScore • 5G - Creating a Vibrant Digital Economy | John Canavan, Head of Regulatory Affairs, Arqiva • Delivering a more sustainable and less carbon intensive future | Craig Melson, Environment & Compliance, techUK • The Hype Is Here: IOT Becomes Reality In Central London | Andrew Fray, Managing Director UK, Interxion • 5G Millimetre Wave FWA ‘Wireless is the new Wired?’ | Mark Barrett, CMO of BluWireless • Ordnance Survey and Urban & Rural Connectivity | Miranda Sharp, Head of Smart Cities Practice at Ordnance Survey 3. Communications Resiliency............................................................................................................................................................................................................................22 • Resilient Communications: the Backbone of a Smarter Future | Sundeep Bhandari, Strategy Manager - Digital, National Physical Laboratory • Communications Resilience - ‘Good to Great Connectivity for the UK’ | Dr Anil Shukla, QinetiQ Fellow • Orchestral Manoeuvres (or 3 lessons for Communications Resiliency) | Dr. Val Lynch, CEO of AND Technology Research • “Been hit by Doris? Call 105!” | Adrian Grilli, Managing Director of Joint Radio Company • Why UK Needs Great Connectivity to Keep Pace with Mass Cloud Adoption | Sue Daley, techUK’s Head of Cloud, Data, Analytics & AI Programme
  • 5. 5Good to Great Connectivity for the UK 4. Regulatory Environment .................................................................................................................................................................................................................................29 • What Does Brexit Mean for the UK Telecoms Industry? | Samira Gazzane, Policy Manager, Broadband Stakeholder Group • Investment and Competition – Balance Required | Tony Lavender, CEO of Plum Consulting • A Spectrum Roadmap Towards 5G | Janette Stewart, Principal at Analysys Mason • Connectivity is Important- 10 Things we Need to do to get the Basics | Mark Keenan, Chief Executive Officer, Real Wireless • Why Government action is needed to enable Gigabit Britain | Steve Holford, Chief Customer Officer of Hyperoptic • Spring Forward, or Fall Back | Scot Gardner, Chief Executive, Cisco UK and Ireland 5. Emergence of New Applications of Communications & Creativity ................................................................................................................................................36 • Augmented Reality Means IT has to up its Game | Bryan Hill, Director of Marketing and Business Development, Interxion • Why TV Matters When it Comes to Connectivity | Jon Steel, Director of Communications and Public Affairs, Digital UK • The Connected Cop | Henry Rex, Programme Manager, Justice and Emergency Services • Importance of Building a Predictive Modelling & Analytics Capability | Sam Nash, UK Cities and Local Government Consulting Lead for Accenture UK • Emerging Applications of Communications and Connectivity | Matt Allison, Manager, Public Policy, Access Partnership • New Applications of Connectivity: Drones | Julian McGougan, Head of Technology, techUK • The AI Opportunity | Sam Nash, UK Cities and Local Government Consulting Lead for Accenture UK • Might AI Save, not Destroy Us? | Shivvy Jervis, Tech Futurist, Europe Top 30 Women in Digital
  • 6. 6 Good to Great Connectivity for the UK 1. Transport Corridors Major economic benefits will come with a step-change in the supply of digital connectivity to transport corridors. Motorways, roads and urban areas will require near ubiquitous connectivity and low latency for connected and autonomous vehicles, whilst rail links will require the ability to support hundreds of users per train up to gigabit speeds availability. If this can be achieved, benefits will include increasingly productive journeys and the stimulation of new e-commerce and internet services – as well as sector-specific offerings and features such as reduced disruption and fuel-efficient driving. All large vehicle manufacturers and many Tier 1 suppliers are making substantial investments in connected and autonomous vehicle technology. Apple is reported to have invested as much as US$10 billion in an iCar, while Google is working on an entire operating system for connected and autonomous cars. Almost every new car coming off the production line contains some kind of automation and system integration - with features like automatic breaking system, cruise control, lane departure warning, rear bumper cameras for parking, in-built navigation system, and semi-automatic control such as Traffic Jam Assist. It has been projected that over 380 million connected cars will be on the road by 2021 (BI Intelligence, 2016). Within the rail sector, the Department for Transport has recently said they expect that “90% of all trains will have access to Wi-Fi by the end of 2018, with virtually 100% by 2020.” For passengers, the sector’s vision is to ensure that the mobile and Wi-Fi connectivity meets future customer demands. For rail operations, the sector aims to enable ‘intelligent trains’, and to enable running trains closer together, improved scheduling, minimising disruption and increased productivity. The blogs included in this section cover the important roles satellite communications and C-V2X car-to-car communications based sensors can play in the connectivity and autonomy of intelligent cars.
  • 7. 7Good to Great Connectivity for the UK Satellites to Provide Vital Link to Connected Cars | Mohaned Juwad, Senior Manager, Spectrum Policy, Intelsat Terrestrial Wi-Fi and cellular networks support just a portion of the grid that will be required to allow fully autonomous vehicles to navigate city streets and highways. Satellites will play an equally important role in delivering secure software updates and other critical information, such as mapping data, needed for the connected car. Connected and autonomous vehicles are going to forever change the way we move people and products. The connected environment will also change the way auto manufacturers address vehicle operational improvements, which are increasingly software-driven. The savings available from cutting even a single recall visit over the lifespan of a vehicle provide a compelling argument for enabling connectivity to vehicles. Cars, trucks and buses that don’t need drivers offer the promise of saving time and money, getting commuters and goods to their destinations faster and more easily, and aiding mobility for disabled and older people. Such Intelligent transport systems and self-driving vehicles are fast moving towards widespread commercialization, with higher levels of automation on the road expected by 2020. Many auto manufacturers and high-technology companies are engaged in experimental testing of autonomous vehicles. Both passenger safety and network security are paramount for connected and autonomous automobiles. The UK Government Department for Transport will demand failsafe and ubiquitous communication that is more than tamper-resistant because human lives depend on the reliability and security of networks communicating with autonomous vehicles. Satellites are indispensable to providing secure, resilient and ubiquitous wireless connectivity to complement terrestrial communication networks, with notable differences in terms of cyber considerations. Automotive digital technology historically has been focused on optimizing the internal functions of automotive systems and, more recently, on the use of sensor technologies that monitor and identify objects near vehicles. Attention has now shifted towards developing communication technologies that integrate cars with smart devices via the Internet. Satellite communications will play an important role in the connectivity and autonomy of intelligent cars with software updates and machine-to-machine (M2M) communications. A key challenge is to create a totally reliable and ubiquitous communication system that is both highly secure and economically viable. At Intelsat, we are closely involved in these initiatives to ensure that intelligent vehicles make the best use of what satellite technology has to offer. An autonomous vehicle requires two different types of external signal connections. Functions of the car such as steering or braking that need information about other vehicles along a route must rely on terrestrial networks with virtually no signal latency due to the time-sensitive nature of these interactions. Vehicles must react instantly to the proximity of other moving vehicles or stationary objects. Other vehicle functions that need less time-sensitive information can rely on satellites as a medium of communications due to the inherent attributes of satellite technology. For example, satellites can multicast updates to cars concerning road conditions ahead, local imaging of city streets and mapping of selected routes. Such information is necessary to enable the intelligent cars to “make decisions” autonomously as they move from place to place.
  • 8. 8 Good to Great Connectivity for the UK These modern and intelligent cars need to have a massive repository of know-how built in them to ensure that they can be autonomous, and this know- how must be continually updated. Satellites are the most reliable, efficient and least expensive means of downloading these massive amounts of data into every car and truck on the highway. In addition, auto manufacturers can use the broadcast capabilities of satellites to update connected car operating software, thereby avoiding costly recalls and updating the software one car at a time at dealerships. Manufacturers will play an important role in the adoption of connected car technology because they will be building flat-panel satellite antennas into the car body when it is on the assembly line. The key advantages of using satellites to support the connected car include: Global reach -- With a single geostationary satellite it is possible to provide communications downlinks over wide areas, such as entire countries or continents, including in rural areas with no terrestrial connections. Instant service rollout -- Combined with complementary ground networks, satellites ensure that vehicles are connected everywhere. Such coverage is fundamental to vehicle safety because every autonomous vehicle on the highway will be updated at the same time. • Globally harmonized spectrum -- By and large, satellite spectrum allocations are globally harmonized. This greatly simplifies the design and implementation of hardware used in cars. More importantly, it allows the cars to be seamlessly and globally interoperable, reducing costs and complexity for the manufacturer. • Using satellites for connected and autonomous vehicles supports a number of the United Nations’ 2030 Global Goals that include cutting in half the number of global deaths and injuries from road traffic accidents by 2020 and providing access by 2030 to safe, affordable, accessible and sustainable transport systems for all. • Satellites will play a vital role as the world’s mobility patterns change from driver-operated to autonomous vehicles. Intelsat will continue to collaborate with its partners to develop the necessary technologies and applications for future intelligent transport systems. Why C-V2X is needed for autonomous driving? | George Tsirtsis, Sr Director of Technology, Qualcomm Vehicular autonomy has made remarkable progress using sensors including radar, LIDAR (Light Detection and Ranging), camera systems, and the wide area network for cloud based services. Car to car communication, however, has so far not been utilized, as each autonomous system must be self-sufficient ultimately dependent only on its own sensors. So, is there a role for a car to car communications based sensor?
  • 9. 9Good to Great Connectivity for the UK Cellular-V2X, provides two functions that are unique to this type of sensor. Firstly C-V2X provides deterministic information. With C-V2X vehicles broadcasts ten times a second exactly where they are, how fast and which direction they are going. All other sensors essentially have to guess this information. C-V2X can also convey intent and soon it will allow vehicles to share their sensor data (sensor sharing). Secondly, and maybe more importantly, all the other available sensors are “line of sight”, meaning they “see” what we also see with our eyes. Direct C-V2X communication complements the capabilities of these sensors by providing “non-line-of sight” awareness, allowing a vehicle to “see” beyond vehicles and obstructions immediately around it. These two things combined will enhance the reliability if the autonomous system and will make it conform to more environments. It is this non-line-of-sight ability that makes C-V2X a better choice against alternative technologies. C-V2X has better link budget compared to IEEE802.11p, which is a technology that was developed over 10 years ago and over which a significant system has been defined including middleware and application level messaging by IEEE,SAE,ETSI, and others. Indeed C-V2X reuses the upper layers that have been worked on over the last decade but proposes alternative physical and media access control layers. With specification completed as part of 3GPP Release 14, C-V2X supports direct communications operating in the ITS 5.9 GHz band, where vehicles can communicate with each other and roadside infrastructure without requiring a cellular subscription or network access. C-V2X evolution path and ecosystem C-V2X R14 is the first step the cellular industry is taking in this area. R15/16 will incorporate further 5G features, including high throughput, ultra-low latency, high reliability, and ranging. To accelerate its adoption, Qualcomm co-founded the 5G Automotive Association (5GAA) in September 2016 along with AUDI AG, BMW Group, Daimler AG, Ericsson, Ford Motor Company, Huawei, Intel and Nokia. We are also working closely with key automotive suppliers. For example, we announced coordinated efforts with LG to facilitate testing and adoption of 5G and C-V2X. At Mobile World Congress 2017, we showcased our C-V2X trail platform to be used for trials in 2017, including the Connected Vehicle to Everything of Tomorrow (ConVeX) in Germany with Audi, Ericsson, SWARCO and the University of Kaiserslautern; and “Toward 5G trial” in France with PSA, Orange and Ericsson. In the demo, we showcased C-V2X’s superior performance in some of the enhanced safety use cases, such as disabled car after blind curve, do-not-pass and road hazard warnings.
  • 10. 10 Good to Great Connectivity for the UK 2. Urban & Rural Connectivity Connectivity is interwoven into the fabric of both professional and personal life. It has changed the way we learn and interact with the world, enhancing creativity, self-expression, and productivity. From keeping in touch with friends, online banking and ordering the weekly shopping, to renewing your driving license and submitting your tax return, connectivity is central to everyday activities. It’s also fundamental to business competition, with the growth and accessibility of cloud services often crucial for competition and scaling up businesses. The UK’s ambition to achieve connectivity across the UK is clear, with UK Government announcing in 2016 its intention to “give people the legal right to request a connection to broadband with speeds of 10 Mbps, no matter where they live.” The UK starts from a position of strength, with superfast broadband now available to almost 90% of homes and small businesses across the UK. In comparison to the EU5 regarding delivery, take-up and usage of broadband services the UK was highly ranked in recent Ofcom’s European Broadband Scorecard and Huawei’s Global Connectivity Index ranked the UK 5th out of 50 countries for its accessibility and coverage as well as its investment in IOT and mobile infrastructure projects. Regional cities have become more international-facing, keen to attract businesses and enable the delivery of social services through connectivity and the Internet of Things (IOT). Keen to realise the potential and opportunities of ‘smart’ cities and improve public sector, technologists focus on hybrid mixture of fibre, small cells, base stations and fixed wireless access technologies to enable affordable gigabit broadband networks and create the right conditions to ensure roll-out and early adoption of 5G. Yet risks such as cost and gaps in connectivity must also be swiftly addressed to avoid the emergence of a new digital divide, where metropolitan areas become hubs of connectivity whilst rural areas are left without the connectivity for business competition. From discussing the importance of regional urban connectivity and enabling innovative approaches to deliver of rural connectivity, to IOT solutions in rural and urban environments, the blogs included in this section cover the many diverse perspectives within this area. Top 12 steps for Local Authorities in Delivering a Gigabit London | Steven Bage, Strategic Infrastructure Advisor, City of London Corporation The City of London Corporation supports and promotes London as the world’s leading international financial and business centre, which requires the best possible connectivity whether wired broadband or wireless. Whilst the City already benefits from 10 fibre optic networks which offer multi gigabit leased lines, many of the City’s 13,500 small businesses and residents are unable to afford such services and until recently have had little choice but to use copper ADSL broadband, offering speeds as slow as 2Mbps. Similarly our mobile networks can sometimes struggle with network coverage and capacity in the Square Mile due to its narrow streets and tall buildings. The City of London’s “Superfast City” programme has sought to address these issues and has secured commitments from broadband operators to build new affordable gigabit broadband networks throughout the City and outlying housing estates within 2017. The programme will also deliver a free world
  • 11. 11Good to Great Connectivity for the UK leading gigabit WiFi network (more advanced than New York’s) within 2017, and will build a network of 400 4G small cells by 2019, creating attractive market conditions to ensure that the City is an early adopter of 5G. Facilitating the roll out of digital infrastructure must now be a leading priority for all Local Authorities, who should consider the following steps: 1. Dedicated resource - should be provided by Local Authorities to identify areas unserved by affordable faster broadband, to undertake demand aggregation with landlords, developers and tenants, to encourage investment from gigabit broadband operators and to assist in expediting street works permits and wayleaves. 2. Standardised wayleave toolkit - Local Authorities should adopt and promote the City of London Corporation’s standardised wayleave toolkit to speed up installation times, (endorsed by DCMS, the Mayor of London and developed in conjunction with the City of London Law Society and property and telecoms industries). 3. Identify barriers to investment - Local Authorities and partner organisations (Local Government Association, Great London Authority etc) should collaborate to identify and overcome barriers to investment for new market entrants such as Alternative Network providers (“Altnets”), some of whom have so far only rolled out gigabit broadband services outside of London. 4. Early starts – Local Authorities’ highways departments can consider “early starts” to allow quicker installation of broadband services where possible. 5. Enabling infrastructure – Local planning policies should reflect the need for developers and landlords to be accountable in providing appropriate enabling infrastructure for wired and wireless equipment in commercial office space (as promoted by the Mayor of London’s “Connectivity rating Scheme” operated by Wired Score). 6. Social Housing - Non-exclusive access to social housing estates should be offered to wired and wireless broadband operators, to provide residents with a wide choice of affordable gigabit connectivity services, with low priced options being offered for residents on low incomes or benefits. 7. Wireless coverage roadmap – Local Authorities should engage mobile operators to understand any coverage and capacity challenges within the borough and to identify new development and high footfall areas. This will help when forecasting future demand and infrastructure requirements. 8. Buildings / street furniture assets – Local Authorities should consider offering council owned assets (buildings and street furniture) to Mobile Network Operators on a non-discriminatory basis for the deployment of WiFi and mobile infrastructure. 9. Pathway to 5G - Engagement with the mobile industry should be undertaken to establish the next steps in encouraging early adoption of 5G services, available in 2020.
  • 12. 12 Good to Great Connectivity for the UK 10. Indoor coverage – Local planning policies should promote greater indoor mobile coverage in commercial office and retail developments. 11. De minimis small cell unit – collaboration with mobile operators and equipment vendors, should occur to agree mobile / WiFi units that could be agreed as being de minimis / permitted development in all Local Authorities. 12. New development – Local Authorities should approach mobile network operators and property developers to develop best practice guidance around the design of small cell mobile and WiFi equipment into the fabric of new developments in line with planning requirements. TV White Space a Game Changer in Rural Connectivity | Russell Haworth, CEO, Nominet UK The UK’s reputation as a digital leader is a driving force behind our economy and a big contributor to our vibrant society. Great connectivity – fast, reliable, and widespread internet access – is crucial in enabling this. Yet 11% of UK households still don’t have internet access. And pointing helplessly to the cost and complexity of delivering broadband to isolated communities doesn’t cut it anymore. Rural communities deserve a fair deal on broadband, just like everyone else. The internet is not just about sharing funny pictures of cats or kids (though this is obviously important). It’s a key feature of modern life, both personal and professional. It’s a part of everyday activity, from online banking, to renewing a driver’s licence, to keeping in touch with family. For businesses, it’s often an essential tool – for engaging with customers, suppliers, or partners, and keeping up with the competition. Scotland’s Isle of Arran is the largest island in the Firth of Clyde. Until recently, its beautiful scenery and historic attractions hid a frustrating fact: incredibly slow broadband. “On a good day, I could get a maximum of 0.5 Mbps,” says Jackie Newman, an office administrator at Dougarie Estate in the north-west corner of the island. “I would open up a web page and then go off and do something else while it loaded. If there were adverts or videos on the page it just wouldn’t load at all.” Bringing good connectivity to broadband ‘blackspots’ in isolated, rural areas is difficult: digging trenches and laying broadband cables can cost thousands, making traditional methods inviable. But on Arran an inventive solution is under way, using Nominet’s ‘TV white space’ technology to power fast, reliable broadband coverage. TV white space refers to the parts of the wireless spectrum freed up by the UK’s switch from analogue to digital TV. It can create two-way communications at high data rates over long distances, enabling Wi-Fi in large areas where wired connections would be difficult. On Arran, internet provider Broadway Partners, using Nominet’s technology, installed a base station in Dougarie. Aerials attached to the Estate buildings deliver the signal, over a hill and through
  • 13. 13Good to Great Connectivity for the UK trees that would have hindered more established wireless technologies. “I can do more than one thing at once now!” says Jackie of her TVWS-enabled internet, now twenty-eight times faster at 14 Mbps. “I can send emails, load multiple webpages, be referring to websites while on the phone to customers, and use social media. I can receive picture attachments without it crashing the server too!” It’s an example of how innovative technology can solve real-world problems, and how UK companies can work together to deliver a world-leading standard of connectivity for everyone who needs it – not just those who happen to live in a densely populated area. Smart cities? Why not smart settlements? | Vicki DeBlasi, Communications Lead, CityVerve In each installment of CityCast, the smart cities podcast from CityVerve, we aim to tackle topical subjects and issues around smart cities - as well as providing an update on all things CityVerve. For our third episode, however, we wanted to broaden the conversation: why limit our imagination to just cities when a considerable portion of the world’s population is living in smaller towns, villages and other rural settlements too? Stu Higgins, who heads up Cisco’s smart cities practice, and Simon Navin, who holds a similar role at Ordnance Survey, were on hand to discuss whether the term ‘smart cities’ is itself too limiting and how we should take other non-urban settlements into consideration. Connectivity is, of course, a key issue here, as so many of the solutions that make a place ‘smart’ are dependent on it. Stu and Simon were happy to get their teeth stuck into some of the ways this challenge is currently being met. Talk also turned to how we can use technology to help bring different kinds of communities together, and how connections between people can be as important as those made between smart devices. For more from CityCast, you can subscribe via iTunes and Apple’s Podcasts app or listen on Soundcloud or Mixcloud. Ordnance Survey maps providing visual representation of data | Miranda Sharp, Head of Smart Cities Practice, Ordnance Survey Ordnance Survey (OS) has over 225 years’ experience in creating beautiful maps. First commissioned in the late 18th century to protect the nation from the threat of Napoleonic invasion. Our accurate and beautiful mapping is used to visualise data in order to better imagine solutions to problems and also as a source of data itself.
  • 14. 14 Good to Great Connectivity for the UK Below are some of our favourite examples. OS Data can be used to provide a simple visual and contextual backdrop for many other data sources. The image below depicts the extent of the flooding in the Somerset Levels in January 2014. Here backdrop and height data has been combined with Environment Agency flood data. In the first instance, OS was a military operation which has given rise to strong links with the Civil Contingencies Secretariat within Cabinet Office. As part of the team involved in the recent Operation Unified Response exercise in London, OS staff worked in the control centre to assist with information management. The map on the right shows the area affected with low water pressure due to burst mains and commercial (red) and residential (blue) addresses. The map on the left shows infrastructure: underground lines, stations, schools, hospitals, emergency services cordon and addresses. For the purpose of better understanding the pressure points faced by the service and also to review performance, OS delivered data analysis service to NHS England. Below (left) shows the recorded reason for delayed hospital discharges and (right) the distribution of the English over-65 population. To create a more holistic view of an area for use in the planning, implementation and monitoring of services, OS works with policy makers. As a result, a direct connection between the planning of new residential developments and the availability of health services to these new communities can be secured. In the examples below: (left) shows Government Indices of Multiple Deprivation and (right) NHS Clinical Commissioning Group data, rail and metro networks, local authority green belt and national park boundary data and the Environment Agency data showing the risk of flooding from rivers and sea. The following example shows an impactful correlation between self-reported health and wealth. OS worked with local authorities to help them better understand citizen health and income data.
  • 15. 15Good to Great Connectivity for the UK The image (left) shows a mixture of census data from the Office for National Statistics and data taken from the Output Area statistics from the 2011 Census and the Index of multiple deprivation which was published in October 2015. The shaded polygons indicate the % of the population who describe their own health as very good and the residential property is filled with the income decile data with dark red being bottom 10% and dark green top 10%. This visualisation indicates that there is a strong correlation between lower income areas and the number of individuals who are self-reporting poorer health outcomes. OS data is also widely employed in assisting organisations to better understand their exposure to risk. In this instance, we’re looking at insurance. From a list of addresses with different postcodes (below left) we can show the exposure to potential flood events (below right) and develop a deeper insight on their level of insured risk. As a policy tool, OS data enables analysis of impact at the most granular (rooftop) level when anything else gives an incomplete picture. In the example below, showing broadband speeds in Bristol, attached houses are placed in different classifications. Such a result undermines all attempts to plan and deploy intervention and remedies. Finally, some of our data is out of this world and can be used as an interactive experience, see the 3d mars map. Ensuring world-class connectivity for businesses in post-Brexit Britain | William Newton, EMEA Director, WiredScore The importance of ensuring world-class connectivity for businesses in post-Brexit Britain Connectivity is crucial to modern business. After all, the Cloud is useless if you can’t access it. It’s no secret, though, that UK companies need faster, more reliable, and more affordable internet; a fact that has not escaped the UK Government. Last week’s Budget promised £200m investment in new full-fibre broadband local acceleration programmes. This, along with the Government’s Digital
  • 16. 16 Good to Great Connectivity for the UK Strategy, show the drive toward using technology as means of plugging the country’s productivity gap. However, post-Brexit, no British city can afford to rest on its laurels. On May 4th, six regions in the UK will be holding elections for the new role of combined authority mayor. With powers extending over the local economy, transport, planning and housing, the new mayors will move powers from Whitehall and make decisions based on the individual needs of their own respective area. With new industry and tech hubs emerging across the country, this could not have come at a better time. The different regions have started to build their own digital identity over the past year. Manchester, for example, is flourishing as a creative hub, with both ITV and the BBC now based at MediaCity UK, while Bristol is leading the smart city curve in the UK. Bristol, Liverpool, and Cambridge in particular have seen strong take up with an increase of 24%, 12.6%, and 9.3% respectively from 2015 to 2016. This is a result of their efforts to develop distinct identities, such as digital and creative hubs, which has attracted talent to the area. It’s no secret that the UK has been the beneficiary of significant levels of foreign investment post-Brexit, and as a result regional cities have become more international-facing. Increased city-to-city links bring benefits such as inward investment, international students, and links for businesses. For example, Japanese Information Company NEC partnered with “Bristol is Open” to support Bristol’s plan to become the first open, programmable city. One thing that each of these regions has in common is the demand for strong connectivity infrastructure. WiredScore’s recent report ‘Manchester: A Connected Future’ commissioned by YouGov, revealed a concern among tech professionals in the north of England that poor connectivity could give a negative impression of Manchester to potential investors, and possibly put businesses off from operating in the city. Indeed, a third of those surveyed said that they believed more businesses would be attracted to the city if landlords were able to offer greater or improved internet connectivity. Conversely, those cities and regions that are able to promote themselves as well-connected have massive potential to attract investment, talent, and drive economic growth. The new regional mayors will have a great opportunity to prioritise policies that will support their local digital economies. With greater autonomy over their areas, the regional mayors will be able to lobby the Government and ISPs to ensure that the infrastructure in their regions is fit for modern business. And in doing so, they will help a post-Brexit Britain achieve recognition as having a world leading standard of connectivity. 5G - Creating a Vibrant Digital Economy | John Canavan, Head of Regulatory Affairs, Arqiva For those of us who have the dubious pleasure of attending spectrum management conferences and workshops, the well-worn mantra over the last few years that “nobody really knows what 5G will look like” had been wearing a little thin. We knew that 5G would need to meet explosive increases in consumer demand and would deliver low latency to support machine to machine applications. We also knew that it would require lots of new spectrum coupled with very significant investments in infrastructure to deliver these new and innovative services. It was clear that the dual objectives of meeting huge levels of data demand while ensuring that coverage is ubiquitous would be at the heart of 5G.
  • 17. 17Good to Great Connectivity for the UK But beyond that, the actual reality of what 5G would look like had been unclear – in contrast with more definable progression from, say, 3G to 4G. So it is welcome that flesh is finally being put on the 5G bone. On 24 February, Arqiva and Samsung announced UK trials to deliver 5G broadband services to homes and businesses through fixed wireless access (FWA) technology. This initiative utilises the joint expertise of Arqiva as the UK’s leading media infrastructure provider and Samsung as a global leader in broadband technology innovation. Using 5G “pre-standards”, the FWA trial will explore the possibilities of ultra-fast, high bandwidth connectivity via wireless technology rather than conventional wired services. We expect to realise speeds in excess of 1 Gbps and to demonstrate super low latency. Arqiva’s existing licensed 28 GHz spectrum holdings will provide the oxygen for this technology, aligning with already emerging industry preferences and trials in the US, Japan and South Korea. Parallel to this, the EU is also promoting the 26 GHz band as a harmonised 5G solution. These bands combined, open up possibilities of massive bandwidths in the millimetric part of the spectrum – delivering ultra-fast speeds to ever greater numbers of premises. Delivering these speeds using fibre alone would involve huge costs. Deploying small cells to deliver connectivity wirelessly promises an alternative solution at lower costs – but without compromising on speed and capacity – and could lead the way to genuine long-term infrastructure competition in the delivery of 5G. In terms of delivering ubiquitous 5G coverage, Arqiva also has a pivotal role in the UK. We are clearing digital terrestrial television from the 700 MHz band to enable that spectrum to become the band which will deliver wide coverage of mobile 5G services. We are confident of delivering this by the ambitious 2020 timescale set by Ofcom. Thereafter, the challenge will fall on the mobile sector to assess how it can more efficiently use the fragmented spectrum in the 700, 800 and 900 MHz bands to deliver high speed 5G services across the entire population. So, Arqiva’s commitment is to be at the centre of the 5G story in the UK – working closely with industry partners, government and the regulator. A vibrant digital economy will deliver enormous benefits across all industries and we are confident that we can play a role in realising this goal. Delivering a more sustainable and less carbon intensive future | Craig Melson, Environment & Compliance, techUK As techUK examines the benefits of moving from ‘Good to Great’ connectivity, we look here at how this will deliver a more sustainable and less carbon intensive future. The ‘it’s what you do with it’ cliché is overwhelmingly applicable to broadband and its enabling features have and will be discussed in length throughout this week, but it is also right to look at how it will help the environment.
  • 18. 18 Good to Great Connectivity for the UK On the business front, companies are replacing power hungry servers on premises to move business critical things like emails, invoicing, customer management and more into the cloud, meaning less energy is used (and money spent). Broadband is also helping change working practices. Conferencing, VoIP and file-sharing are not possible without good broadband connections and prevents unnecessary journeys and allows people to effectively work from home. This means less emissions from business travel and commuting. In the home, there are less trips to the shops, fewer pieces of paper floating around and more entertainment options in the home. Nationwide, a Government report estimated that by 2023, there would be 2.3 billion kilometres less commuting travel and 5.3 billion kilometres in reduced business travel, 9% of the UK wide total[1]. They further estimate a saving of 1 billion kw/h due to cloud adoption and businesses can look at how going to the cloud will reduce their energy use by going to the GESI cloud calculator. A BT study of one of their county-wide rollout projects estimated a 25 times carbon abatement of 25 from superfast[2] and the Superfast Cornwall project would generate a total saving of nearly 600,000 tonnes of CO2e by 2020. This is happening now, but the benefits will grow immensely as the UK moves to a full-fibre and 5G future. As new technologies and services come online, there will be (by both accident and design) significant environmental benefits. Connected and autonomous vehicles will require high speed mobile connectivity to work and are probably the most captivating example of connectivity enabled transformation. The opportunity presented by this tech is as great as the invention of the motor car itself and will use vastly less carbon as they can plan optimal journeys, eliminate ‘stop start’ driving, reduce congestion and revolutionise vehicle design and fuel types. Great connectivity will also enable a smarter society and finally deliver the long-awaited ‘Internet of Things’. Smart metres and smart appliances help people actively monitor and manage their energy usage and that of intensive appliances like washing machines. To work they need to be 1) online and 2) be able to upload data to data centres, therefore require the better upload speeds provided by fibre broadband. Moving from good to great connectivity is something that we should all get behind for reasons you will hear throughout this week, however it is also important to think things in the whole and as the next stage of broadband will make society smarter, more efficient, more optimised and better, we should not underestimate the environmental benefits too. [1] UK Broadband Impact Study, 2013 [2] BT Case Study The Hype Is Here: IOT Becomes Reality In Central London | Andrew Fray, Managing Director UK, Interxion (This post was originally published on the Interxion website). There’s so much excitement surrounding the Internet of Things (IoT) that it can be hard to see where the hype ends and the real value begins. It’s easy to be swept away by a torrent of numbers: by 2020 we’re told to expect more than 28 billion connected devices, a market worth some $1.7 trillion, and a ten- fold increase in global data. If you’re looking for evidence that the IoT explosion has finally begun, look no further than London. Boasting robust infrastructure alongside a dense population, central London is the ideal testing ground for new innovations and business models derived from the IoT. To return to those pesky numbers for a moment, London’s on course to attract £8.9 billion in global IoT investment by 2020, with Huawei recently ranking it as the UK’s smartest city.
  • 19. 19Good to Great Connectivity for the UK Today, the foundations are already being laid for the smarter London of tomorrow, which will be able to orchestrate billions of connected things and react seamlessly and intelligently to new demands. Amid the raucous hype surrounding the IoT, you might have missed central London quietly switching on a dedicated, free network of 50 base stations that businesses can use to test their connected technologies. Smart travel Build it and they will come, as the old saying goes, but what IoT projects are already a reality in the capital? To find out, let’s take a whistle-stop tour through just one area – transport. London City Airport began rolling out connected things in 2013 to ‘de-stress’ the passenger experience and create cost savings. Backed by £800,000 from the UK’s Technology Strategy Board, the project marks a first for any airport worldwide and delivers a variety of new capabilities, from harnessing facial recognition to predict and prevent queues, to tracking passengers and their bags to stop anyone boarding without their luggage. Wireless connectivity also allows airport equipment, such as steps, tugs and charging units, to be tracked in real-time to ensure the fastest possible turnaround for aircraft and on-time departures. Hop over the Thames to Greenwich and driverless cars – or more accurately six-person pods – are also taking to the capital’s roads for the first time. The GATEway project is an £8 million rollout that aims to help passengers, industries and governments better understand the biggest change to motoring since the arrival of horseless carriages. Using a combination of sensors, cameras, lasers and software, the vehicles will be able to navigate around Greenwich autonomously. Although restricted to tracks, similar autonomous pods have been operating at Heathrow Terminal 5 for nearly five years already; in fact, they’ve carried 1.5 million passengers more than three million kilometres to date. Elsewhere, the IoT is literally under the feet of Londoners, with smart escalators, lifts and rail tracks being rolled out across the Tube. Telent, one of London Underground’s major contractors, is deploying connected equipment that can sense faults as they begin to occur. With real-time monitoring powered by Microsoft Azure, TFL can then rapidly assess the problem, put in place contingencies and schedule repairs. By harnessing the IoT, TFL has significantly improved passenger services while also reducing management costs by around a third. What are you missing? Of course, hundreds of smaller IoT projects are also underway in London. From harvesting renewable energy from the Thames, to smart parking spaces, or UK’s first connected shop, initiatives are being piloted across the capital as part of a €25 million European smart city programme. The opportunities are endless. All this makes central London the perfect sandbox to experiment with new ideas. With highly connected IT in the heart of the capital, your business can pilot its own projects, or be amongst the first to harness new opportunities. With a critical mass people alongside your essential IT systems, your business will be ideally placed to take advantage of emerging technologies and services to solve challenges, amaze customers and enhance competitiveness.
  • 20. 20 Good to Great Connectivity for the UK 5G Millimetre Wave FWA ‘Wireless is the new Wired?’ | Mark Barrett, CMO of BluWireless Ordnance Survey and Urban & Rural Connectivity | Miranda Sharp, Head of Smart Cities Practice at Ordnance Survey When we imagine our future world, we don’t waste any bandwidth at all considering whether or not it will have ubiquitous connectivity. Of course it will. Whether we’re hoverboarding to our talking bus stops, monitoring a relative in her instrumented home, or indeed doing them both simultaneously, we assume connectivity. Have we accepted connectivity as a universal good, assumed it is a universal service like postal deliveries? If we have, then like postal deliveries, we accept variation but do assume a level of universal service provision. And therein lies the rub. What sort of “universal” provision do we imagine and what variation are we prepared to accept? In a world with a burgeoning number of connected devices consuming and producing tera, peta, zeta bytes of data not only will we need a different approach to the infrastructure supporting the technology but also the rules which govern which users and devices have priority. (Or should we allow people to pay to have uninterrupted data streams but risk ambulances losing signal mid-consultation with a hospital?) Of course, there aren’t a complete set of answers to these questions or even a complete set of technologies to ask them. We are, however, moving in to a world where data visualisation enables more scenario modelling, trade-off visualisation and the measurement of outcomes against intentions. So imagine talking to your neighbours in front of a model of your village with all the masts in place to deliver hyper-fast connectivity. Imagine being able to move them and see the impact on your connectivity and the cost of implementation. Imagine, for a moment, that you can agree on the best solution. If you can do that at least you can hold the service provider to account when the connectivity is less than the promise.
  • 21. 21Good to Great Connectivity for the UK Connectivity in rural areas will be more expensive to provide than it is in densely populated areas where advertising space can also be sold to subsidise it. But if we assume universal provision we need to address questions like; what is a minimum acceptable level of service, what is the best infrastructure to support connectivity and, crucially, what will it cost? We at Ordnance Survey are proud to be able to support groups seeking to tackle these questions. We’ve seen how broadband speeds vary across the country, (even apparently within single buildings, see picture); we’ve analysed how to get fibre from ducts to front doors; and we are working with the Met Office and University of Surrey to better understand how 5G signal will be delivered. Where once it was acceptable to work off a map we are entering a new world of 3D representations and machine consumption of data. In idle moments I speculate that we don’t really need connectivity in the real world, we can all just slip in to the virtual representation and hoverboard away.
  • 22. 22 Good to Great Connectivity for the UK 3. Communications Resiliency Communications underpins the entire UK digital economy, however the resiliency of this communications capability has had little policy focus. Connectivity is so embedded into daily lives and company activities – from financial transitions, to power grids, broadcast operations and cloud-based services – that sometimes users forget their dependence on fixed (copper or fibre) and wireless communications. Over the past decade, it has been continuously reinforced that cybersecurity is essential for individuals, businesses, and the critical infrastructure of countries. Just look at the effect of the 2007 denial of service (DOS) cyber-attack in Estonia that disrupted the parliament, banks and newspapers, or the recent TalkTalk and Yahoo! hacks which resulted in the loss of consumer data and had serious reputational and financial repercussions. However, a denial of radio spectrum access (wireless connectivity) can have the same impact as a DOS cyber-attach and could also cause significant economic, political, social or even physical harm. With increasing dependence upon cloud-enabled services, and communications network providers themselves looking to host telecommunication services in the cloud, the UK is becoming even more dependent upon the resiliency of our communications ecosystem. With views from across the sector, the blogs in this section discuss the importance of resilient connectivity. With examples of dedicated dark fibre or ubiquitous wireless coverage, it is reinforced that a resilient communications infrastructure that can keep pace with mass cloud adoption and enable 5G, IOT, and autonomous systems is essential to make the UK world class in terms of digital connectivity. Resilient Communications: the Backbone of a Smarter Future | Sundeep Bhandari, Strategy Manager - Digital, National Physical Laboratory Fast forward ten years to a world where Gartner’s prophesised 25 billion connected devices is now reality. Our cars, houses, kettles - EVERYTHING is smart and interconnected in ways we haven’t yet thought of. Factories produce our next purchase before we’ve even realised we need it, let alone placed an order. Artificial intelligence and distributed ledgers run in the background, automatically making and communicating decisions seamlessly to both humans and machines. This not-too-distant future promises to deliver efficiency, productivity, sustainability and cost savings in almost every aspect of our lives. The communications backbone of our nation will not only need to be fit-for-purpose to handle the explosion of data hurtling across the globe, but also contain layers of security, resilience and redundancy to contain and manage any distortions. Without this, our connected utopia could be shattered, accidentally or otherwise, within nanoseconds. The recent Blackett review, the Government’s quantum technology report, [1] highlights the importance of timing in communications. As data transmission networks become networks of networks, the challenging requirement for stable and reliable reconstruction of data packets as they arrive at their intended location will only be amplified as traffic increases. Differences in timing could result in an order being recognised as received before it’s even been placed. The risk of opening up entry points for attack also becomes more pronounced.
  • 23. 23Good to Great Connectivity for the UK Currently, most standards in place to underpin communications rely on some form of GNSS (global navigation satellite system) timing, which itself is prone to interference or even jamming and spoofing. Last year, a software glitch was propagated to 15 GPS satellites, causing a mere 13.7 microsecond timing error. This resulted in the disruption of power grids, broadcast operations (e.g. BBC DAB) and other time-reliant infrastructure for up to 12 hours [2], bearing testament to the need for resilient communications composed of alternative timing modalities and adhering to national and international standards. The Blackett review recommends, among other things, a terrestrial timing infrastructure that would confer resilience and present opportunities for far higher degrees of synchronisation between networks. An early example of how this might be deployed can be seen in the finance sector [3]. The forthcoming EU MiFID II regulations [4] demand traceability to the international time scale, Coordinated Universal Time (UTC), at an accuracy of 100 microseconds and are driving the adoption of alternative timing sources, to understand activity across trading venues and work towards a consolidated audit trail. One such source, NPLTime®, is directly traceable to UTC and delivered via dedicated dark fibre. We therefore don’t have high barriers to climb to introduce precise time into communications networks and the advantages proffered are significant for a resilient and robust infrastructure. The establishment of security and resilience at the lowest layer possible means we can then happily address challenges related to front-haul/back-haul, MIMO, signal-to-noise (to name just a few) and the development and deployment of devices and technologies that’ll enable us to fully benefit from a digital and data-driven economy with peace of mind. Resilient communications will enable innovative disruption, rather than cause disruption. [1] - https://www.gov.uk/government/publications/quantum-technologies-blackett-review [2] - http://www.bbc.co.uk/news/technology-35463347 [3] - http://www.npl.co.uk/commercial-services/products-and-services/npltime/ [4] - https://www.fca.org.uk/markets/mifid-ii Communications Resilience - ‘Good to Great Connectivity for the UK’ | Dr Anil Shukla, QinetiQ Fellow We all know that wireless connectivity is essential and that this connectivity is so embedded into our lives that sometimes users forget that they’re dependent on radio spectrum-access. At a recent Tech UK workshop on “How important is Communications Resiliency in Enabling Mass Cloud Adoption?”, the point was made that it’s not all about fibre connectivity as many icloud services are also accessed wirelessly. Good to great connectivity is essential – but it also has to be resilient and trusted. Perhaps Britain’s key differentiator could be: Good to Great Resilient Connectivity. The traditional Cyber communities are now investing heavily in mitigating cyber-attacks and increasing its awareness. But a denial of spectrum access has the same impact as a denial of service attack and could also cause significant economic, political, social or even physical harm. I think we now need to be thinking about putting Spectrum and Cyber-attacks together at a system level.
  • 24. 24 Good to Great Connectivity for the UK The UK Spectrum Policy Forum held a workshop on the resilience aspects of spectrum. It highlighted that resilience was a balance between; resistance, reliability, redundancy, and response and recovery. A theme that emerged was the availability of low-cost, highly-sophisticated radio technologies and open standards, which could be used to deny spectrum access and degrade connectivity. This was evidenced by the number of malicious sources openly available on the market. The workshop made a number of recommendations such as; users should understand their spectrum vulnerabilities and stresses and conduct spectrum stress tests and develop mitigations if necessary; and that there should be a “Common Spectrum Attacks and Mitigations” document that informs users, system integrators, service providers and manufactures of common issues. The question now needs to be asked, “What measures do we need to take to ensure Good to Great Resilient Connectivity?” An emerging issue in the technical community is; how do you stress test your wireless system? One way could be to simulate an attack by turning all the devices off. However, some users may not know what’s wireless in their business or it may be too hard to turn off (e.g. IoT). The other method is to use an intentional interference source and ideally do a test at a system level. So I think what we need is some new accessible UK infrastructure such as a “spectrum range” where interference tests can be done safely over a wide range of frequencies and powers. Another issue for resilience is good signal coverage. If we are to enable wide-spread icloud services, I think that we need to establish a minimum level of mobile signal coverage/connectivity so that all devices have some (minimum) level of service. The challenge here will be to define what universal means. Does it, for example, include tunnels, barns and shopping malls? To provide good resilient connectivity, it goes without saying that many new transmitter sites will be needed. To ensure resilience through spatial and spectrum diversity, we should make as many emitter- sites available as possible and importantly share them. Perhaps we need to start thinking now about what infrastructure we already have that can be shared and what will be updated in the future that could be enhanced or reused to optimise the UK’s connectivity and spectrum access. The most vulnerable wireless systems are single fixed-frequency systems. These may be cost effective and easily embedded into low cost applications, but they are also the easiest to disrupt. To ensure resilient-connectivity, I think some devices will need to be spectrally agile so they can move away from interference. We should, therefore, be thinking about spectrum resilience as being part of the standards e.g. for 5G, IoT, and autonomous systems. However, we do need to be cautious and appropriate. Resilience comes at an economic price and it may not be cost effective for all systems to be fully resilient. I think one commercial approach may be to add resilience organically, i.e. use technology to increase the system’s resilience as we learn about the spectrum threats and vulnerabilities through spectrum stress tests and common issues. Manufacturers or service providers could even create a hierarchical “Spectrum Resilience Tag” to allow users to choose the product or service that have the resilience they want. All of the above issues, particularly those related to “What infrastructure and facilities does the UK need to pursue its spectrum resilience, innovation and policy objectives” will be discussed at the next Tech UK workshop on 3rd May 2017. I hope that you will come along and drive this important agenda and create the “Good to Great Resilient Connectivity” needed by Britain.
  • 25. 25Good to Great Connectivity for the UK Orchestral Manoeuvres (or 3 lessons for Communications Resiliency) | Dr. Val Lynch, CEO of AND Technology Research Communications takes on many forms; spoken word, written word, sounds and feelings are all examples. What, when, how and why; the simple questions; is where my thoughts turn when considering the topic. Take for example an orchestra. What are they communicating; one sound, a set of individual sounds, or maybe a visual and aural spectacle? How are they achieving this and why does the whole sound so very perfect. Resiliency on top of creativity and individual skill is required. For example a small quartet of players will look at each other, signal and start to play. A chamber group may elect one player to take to lead so that the others can follow, but an orchestra opts for a conductor. Resiliency, scaled according to the challenge, is built in through the leader role to ensure a smooth and co-ordinated passage from creation of solo instrument sounds to co-ordinated delivery to the listener. Of course creativity and individual skill very much play a part but the sound delivered is a combination of the whole. Any drop out from one specific player whilst it may alter the sound need not detract from the whole. The back-up provided by multiple players of the same part builds in resiliency. But what about a solo instrument; the triangle perhaps? If that player gets it wrong the listener will know. Resiliency in this situation? The strongest player you have! So three lessons for communications resiliency. Lesson 1: Ensure you understand ‘the what’ and ‘the when’ questions. What scale of communications is being addressed? When will it need to occur? Are looking at the quartet situation where an overseer is not required to co-ordinate the when but the strongest of individual communications protocols is and or do we require a system with redundancy built in at every stage and an overseer. Lesson 2: Ensure you understand ‘the how’ and the ‘why’. How can we achieve the result? And why can we be confident the result will be as expected. Are we looking at an orchestral situation with a large bandwidth or individual delivery where specific details can be examined more easily. Resiliency strategies need to cater for both. Lesson 3: There are no easy answers but there are no hard questions either. Resiliency is a must if we want to achieve good to great communications. The ways to build in resiliency, back-up, co-ordination, security, multiple channels are not hard to envisage. Implementing strategies to build the resiliency, cost- effectively and robustly however are not easy. But for a place to start I refer you back to lessons one and two. “Been hit by Doris? Call 105!” | Adrian Grilli, Managing Director of Joint Radio Company
  • 26. 26 Good to Great Connectivity for the UK We get so used to our electricity supply being there whenever we need it that we forget what to do when it goes off for more than a few seconds. Perhaps that’s because on average you’ll only experience a power cut once every two years, and then it will only be off a little over 40 minutes. But if it doesn’t come back on, what do you do? Fumble in the dark for a telephone directory or one of those phone cards with important numbers on (if you’re my age) –but most of you will grab your smart phone or tablet. Being all telecoms specialists, you’ll all know now that you just ring ‘105’ and get straight through to the electricity distribution company – the one that fixes the wires and answers the phone in seconds, not the supplier who sells it to you and may take a little longer to answer phone calls. But what happens if the phone is dead because the local mobile phone mast is on the same power supply as your home and has failed as well? TV won’t work, broadband router has no flashing lights, and your cordless phone’s lifeless. If only you could remember where that old wired phone was – the old one with the rotary dial, you’d be ok. February 2017 - Storm Doris moved across the UK bringing gusts of up to 94 mph accompanied by heavy snowfall across Scotland. STORM DORIS IMPACTS Doris – for we name our storms now hit overnight and into the morning of 23rd February. Doris, as befits a lady of that name, was far more powerful than Conor who preceded her and Ewan who followed. The centre of the storm moved through Northern Ireland, then across northern England. The storm brought heavy snow to Scotland during the morning rush hour causing widespread disruption. The highest wind was in North Wales where a gust of 94 mph was recorded at Capel Curig. Transport was disrupted from the M80 in Scotland to the Dartford Crossing - the Port of Liverpool was closed for a time. There were delays and cancellation to train services and flights throughout the day, and .... 50,000 homes lost their power. RESTORATION
  • 27. 27Good to Great Connectivity for the UK So how is power restored when nature does its worse? Telecoms to the rescue! Even as faults develop, fast acting teleprotection detects the faults and isolates power before damage is done. Then, automatic monitoring and switching systems rapidly reconfigure the electricity network where possible to restore as many people as possible within a few minutes. Where damaged infrastructure cannot be bypassed by remote switching, repair crews have to be despatched – using wireless telecoms of course. And then the tricky bit: after repair the power has to be safely restored with further communication between repair crews and control room. Without resilient telecommunication systems, electricity would be off for a lot longer, which is good news for most people – but not candle makers I suppose? Why UK Needs Great Connectivity to Keep Pace with Mass Cloud Adoption | Sue Daley, techUK’s Head of Cloud, Data, Analytics & AI Programme There is no straight answer to this question. The scale of the risks and opportunities for the telecoms industry depends on the future relationship between the UK, the EU and the rest of the world. The ramifications of decades of EU legislation, policies and initiatives in the UK system are difficult to untangle. However, it is possible to identify immediate concerns for the industry and how these could be tackled. The Broadband Stakeholder Group is composed of organisations established in the UK covering the broadband value chain. Many operate in the EU and globally. Our sponsors have concerns over the short and long-term implications of Brexit on their operations. Brexit has come at a critical time for the telecoms industry which is starting a new cycle of investment in the deployment technologies such as ultrafast connections and 5G. As we uncover the complexity of the ramifications of the EU framework and UK/EU relationship, it is clear that the uncertainty linked to upcoming changes to the regulatory system may impede on long-term investments decisions for some organisations. Implications might be felt with regards to key aspects of the UK regulatory framework which derives from EU legislation such as competition and merger rules, the state aid regime for broadband, universal service obligations, the regulation of cross-border services (e.g. audio-visual and media services, content portability), roaming regulations, cross-border data flow, but also in the trade of telecoms services and telecoms equipment. Moving from a regulatory system designed by the EU to one designed by the UK carries opportunities and risks; rules could in theory be tailored to the UK market and better coordinated across various regulated sectors, but this should be approached with caution. Maintaining a level of regulatory predictability is important for operators investing over long periods of time, and therefore maintaining an alignment of UK and EU regulations in the medium-term is essential. The UK will also lose influence in the design of EU regulations where industry operate, but some representation at EU level, for example at BEREC
  • 28. 28 Good to Great Connectivity for the UK (the body of European Regulators) would help minimise risks for the industry. The accountability and peer review mechanism through the European Commission and BEREC are key elements of the UK/EU relationship in the telecoms regulatory sector, at risk of being lost post-Brexit. Replicating this mechanism at national level might prove a challenge and industry consultation will be essential. There are of course other challenges common to other sectors of the economy, and in particular the capacity for the sector to continue to attract talent from the EU to maintain its position as a leader in research and development of innovative technologies as well as its capacity to continue attracting the human resources needed to deploy networks across the country. Let’s not forget that the telecoms industry contributes to £30.2 billion pa to the UK economy. The digital industry, which relies in great part on telecoms services, contributes to £118.4 billion to the economy. Not only are these industries growing, they export and compete at international level. In determining the objectives for the sector during the Brexit negotiations, we believe it crucial for Government to carefully consider with industry how to minimise regulatory uncertainty in the short and long-term, and create the right conditions for the sector to continue to compete and deliver its services (telecoms and audio-visual media) in the EU and globally.
  • 29. 29Good to Great Connectivity for the UK 4. Regulatory Environment The last five years have seen incredible changes in the coverage, capacity and quality of the UK’s broadband infrastructure. Indeed, against a whole range of indicators the UK compares well with other major European countries. But it is clear that, regardless of the UK’s new relationship with the EU, the UK will need to raise ambitions even further and compare ourselves against South Korea, Japan and parts of the US. Though the effects of Brexit upon the telecoms industry will depend on the future relationship between the UK, EU and the rest of the world, Britain’s key differentiator will be in being recognised as having a world-leading standard of connectivity. International benchmarks are useful to identify strengths and weaknesses that need action. Yet in the UK’s regulatory environment, Brexit may present an opportunity to ensure that the UK meets its own objectives for infrastructure in a more creative and fit-for-purpose way. In aiming for world class connectivity, key components of this ambition will be in continued investment in communications infrastructure and supportive regulatory frameworks. This requires a policy framework that maximises incentives to invest in the infrastructure, regulatory structures that reduce the associated business costs (such as wayleaves and street works permits), and burdens and an industrial environment that generates innovative technologies and business models. As the infrastructure required to deliver connectivity is converging, there will not be a ‘one size fits all’ solution - UK Government will need to recognise and be open to different approaches and delivery of world class digital connectivity. The blogs in this section discuss the opportunity and uncertainty of Brexit to achieving world-class UK connectivity, highlight the enablers for 5G and a Gigabit Britain, and reinforce the need to collaboratively embrace the role that innovative technologies play in shaping the UK’s future prosperity. What Does Brexit Mean for the UK Telecoms Industry? | Samira Gazzane, Policy Manager, Broadband Stakeholder Group The focus of industry discussion has moved to investment in recent months with Government’s focus on 5G and ultrafast broadband. Indeed, this has been at the heart of both the proposals for revision of the telecommunications regulatory framework published by the European Commission last September and it has also been seen in the digital communications review in the UK. Most recently it appeared in the 5G strategy published by the Government on 8th March in parallel with the budget. Talking about investment is a good thing but it must be remembered that investment only happens if appropriate incentives are in place. There is still difficulty for some to square off the investment objective in the European Commission proposals with the competition objective that sits alongside it. Network investors are looking at the real returns coming from network businesses and questioning the level of investment they can make against current market and regulatory conditions. Put another way, does the risk environment and particularly the regulatory risk environment favour these investments? The general economic climate is clearly part of this risk equation. However, the key thing for discussion is whether the sector specific framework heightens risk, which many feel it does. The UK has some of the lowest telecommunications prices driven by competition, which raises the question of what is the willingness to pay for new services and is that sufficient to create a realistic business case for operator investment in fibre and 5G? These points need serious thought as it’s hard to see how operators will invest if a commercial return is not viable.
  • 30. 30 Good to Great Connectivity for the UK There is an increasing focus on coverage. For example, the proposals to cover road, railways and other places that currently fall outside of network builds because they were not commercially viable / fell outside of the coverage obligations imposed. Some of these things may never be commercially viable and operators will not invest in them without some form of intervention (state aid) and the ability to risk share (shared infrastructure). These matters need to addressed constructively when forming the shape of the future regulatory framework and they must be balanced against competition requirements. There is more work to be done here as current regulatory proposals do not address fully enough where the balance lies. And what about Brexit? The UK applies the EU regulatory framework and much of it is good. The UK also has an interest in ensuring that it influences the development of proposals for the revised framework being discussed now. However, Brexit may also present an opportunity to ensure that the UK meets its own objectives for infrastructure in a more creative way with a solution that meets the UK’s needs. Investment and Competition – Balance Required | Tony Lavender, CEO of Plum Consulting The focus of industry discussion has moved to investment in recent months with Government’s focus on 5G and ultrafast broadband. Indeed, this has been at the heart of both the proposals for revision of the telecommunications regulatory framework published by the European Commission last September and it has also been seen in the digital communications review in the UK. Most recently it appeared in the 5G strategy published by the Government on 8th March in parallel with the budget. Talking about investment is a good thing but it must be remembered that investment only happens if appropriate incentives are in place. There is still difficulty for some to square off the investment objective in the European Commission proposals with the competition objective that sits alongside it. Network investors are looking at the real returns coming from network businesses and questioning the level of investment they can make against current market and regulatory conditions. Put another way, does the risk environment and particularly the regulatory risk environment favour these investments? The general economic climate is clearly part of this risk equation. However, the key thing for discussion is whether the sector specific framework heightens risk, which many feel it does. The UK has some of the lowest telecommunications prices driven by competition, which raises the question of what is the willingness to pay for new services and is that sufficient to create a realistic business case for operator investment in fibre and 5G? These points need serious thought as it’s hard to see how operators will invest if a commercial return is not viable. There is an increasing focus on coverage. For example, the proposals to cover road, railways and other places that currently fall outside of network builds because they were not commercially viable / fell outside of the coverage obligations imposed. Some of these things may never be commercially viable and operators will not invest in them without some form of intervention (state aid) and the ability to risk share (shared infrastructure). These matters need to addressed constructively when forming the shape of the future regulatory framework and they must be balanced against competition requirements. There is more work to be done here as current regulatory proposals do not address fully enough where the balance lies. And what about Brexit? The UK applies the EU regulatory framework and much of it is good. The UK also has an interest in ensuring that it influences the development of proposals for the revised framework being discussed now. However, Brexit may also present an opportunity to ensure that the UK meets
  • 31. 31Good to Great Connectivity for the UK its own objectives for infrastructure in a more creative way with a solution that meets the UK’s needs. A Spectrum Roadmap Towards 5G | Janette Stewart, Principal at Analysys Mason We are fortunate in the UK to have a telecoms and media regulator whose policies are at the forefront of international best practice. In relation to spectrum policy – the main topic of this blog – Ofcom’s spectrum management reforms over the past decade have resulted in spectrum assignment practices in the UK that are market-driven and flexible (within the bounds of international regulations). The government’s Digital Economy Bill – on its way to becoming law after a third reading in November 2016 – puts forward further innovations such as dynamic spectrum access, requiring Ofcom to introduce this new practice. Society’s need for greater access to broadband connectivity, including wireless, is a key motivator for the new law. The continuing growth in demand for wireless data services means that the UK’s 3G and 4G mobile networks are becoming increasingly congested. New emerging applications – especially in relation to the Internet of Things – are reliant on mobile connectivity being available continuously. Achieving greater capacity, better reliability and increasing reach of coverage will require mobile networks to transform, with the deployment of many more smaller cells, and massive MIMO antenna technology. These transformations are embraced within the next generation of mobile connectivity, known as 5G. The government is putting weight behind policies to promote 5G deployment in the UK – as evident in recent budget announcements and in DCMS’s 5G Strategy[1]. Governments in European markets are also keenly interested in 5G, and European institutions such as the European Commission and the RSPG are working closely to harmonise European spectrum availability for 5G. The consequences of the ‘Brexit’ vote in this regard have yet to become clear but indications from Ofcom are that the frequency bands that will be made available for 5G in the UK will be aligned with emerging European policy. Ofcom has already set out indications about the wide range of bands that might be included in the overall 4G–5G transition (we provide a summary of Ofcom’s indications in Figure 1 right). Key over the coming year will be to develop further detail of how new bands will be released to market, including the licensing terms of different bands, and how these relate to roll-out and coverage obligations. At least for the provision of mobile broadband services, 5G might follow the same coverage patterns as 4G, subject to suitable spectrum being available. However, if 5G is to deliver connectivity to transform the way that many local, utility and public services are delivered as well as connecting railway corridors and roads, enhanced coverage will be needed, including within buildings and to locations where mobile reception has traditionally been weak. How different 5G bands might be brought to market in the UK is a topic that the UK Spectrum Policy Forum will be considering during 2017. [1] https://www.gov.uk/government/publications/next-generation-mobile-technologies-a-5g-strategy-for-the-uk
  • 32. 32 Good to Great Connectivity for the UK Connectivity is Important- 10 Things we Need to do to get the Basics | Mark Keenan, Chief Executive Officer, Real Wireless Just before Christmas, the UK’s National Infrastructure Commission (NIC) published Connected Future, looking at what the Britain needs to do to become a ‘world leader in 5G deployment’. The media reporting focussed on the revelations that the UK’s 4G coverage is worse than that of Albania and Peru (a claim since questioned by Ofcom) and hailed 5G as the opportunity to put things right. As the authors of a paper that contributed to the NIC’s final report, we’re interested in the recommendation that the government appoints a Digital Champion to take responsibility for our digital future. Because connectivity is now as important to consumers and business, as gas and electricity. And it’s our conviction that we can’t wait for 5G in 2020 to ‘put things right’, we need to get the basics right now. So Cabinet Minister for our Digital Future, here are the 10 things we need you to do when you take office: • Exploit the capabilities of 4G and focus on truly universal wireless coverage at last (e.g. bring connectivity to not-spots and rail), predictable and consistent speeds more important than peak speeds. (More targeted Government funding or carrots/sticks for MNOs). • Create the regulatory environment for key verticals to have access to optimized wireless networks, not one size fits all – e.g. incentivize MNOs to invest in network slicing. • Lower barriers to entry for new MVNO operators e.g. with flexible spectrum pricing and allocation, more shared/unlicensed spectrum. • Post-Brexit, create a net neutrality program which allows investors in networks to monetize their infrastructure effectively (e.g. high QoS services) while retaining open access to core services. • Create meaningful structures for dialog between spectrum owners and vertical industry players (e.g. transport) to break down the mistrust, and ensure advanced 4G and 5G serves more than one vertical. • Provide support and funding for integrated smart city initiatives – reduce rates and incentivise investment by making access to publically owned assets easier. • Invest in radio skills and in testbeds for all kinds of wireless, not just 5G. • Ensure that 5G consultation is held with all sectors, and prioritize resources according to areas of social and economic impact – forget about 5G ‘leadership’ • Ensure that all new or upgraded buildings and infrastructure such as road and rail network are obliged to consider how wireless communications will be deployed in the environment they are creating. • Encourage and incentivise private investors to make greater use of shared infrastructure (structures, transmission & power) to deliver wireless services.
  • 33. 33Good to Great Connectivity for the UK Why Government action is needed to enable Gigabit Britain | Steve Holford, Chief Customer Officer of Hyperoptic The techUK’s Good to Great Connectivity Campaign Week is a timely reminder that there is still much to do in order to get the UK’s infrastructure closer to where it needs to be. When compared to our international peers (and competitors) the UK does not currently stack up well. For instance, we have the lowest fibre-to-the-premises (FTTP) deployment in the OECD, with around two per cent coverage. And the success of London as a technology hub currently is still at odds with its infrastructure – the Evening Standard places London in 26th place on a league table for connectivity in Europe’s capitals – downloads take three times longer than in Paris. With the spotlight on the UK as never before to maintain its global competitiveness, we can and must do better. Last year the Internet economy contributed 10 per cent of the UK’s GDP and recent Tech City data outlined that the digital sector in the UK is growing over 32 per cent faster than the wider economy. But Internet capacity is the ‘fuel’ that enables this growth, which will undoubtedly be hindered without the right infrastructure to support and facilitate future innovation. Across the world, billions are being invested into the development of pure fibre telecoms infrastructure to support the meteoric growth of the world’s digital economy and mass digitisation of industries. Here in the UK, the shift to gigabit broadband has already begun – hundreds of thousands of homes and businesses already have access to gigabit broadband speeds. However, fast-tracking access to millions requires industry collaboration and government support. The government is making the right noises but we need it to deliver. The Digital Economy Bill is currently passing through Parliament and Ofcom is laying the groundwork to introduce greater competition into broadband. But to build on this foundation we need more. What do we call on the Government specifically to do? Support full fibre and set ambitious targets: For a developed nation with one of the world’s leading Internet economies, our broadband targets need to be higher. Yes, we need to address coverage, but we also need to be clear and ambitious on targets for infrastructure and broadband speeds. We have asked the government to support a target for 80% of businesses and homes to have a pure fibre connection by 2026. Enable competitiveness in the market: We believe that it is only fair and just that the government creates and maintains an environment where the alternative network (alt-net) companies can compete, survive, and ultimately thrive. To achieve this, we have asked for a suspension of all business rates on new fibre assets, for the next ten years. We have also asked the government to develop regulation that both encourages both competition and continued private sector investment. Market transparency: The market incumbents have been marketing their broadband products as ‘fibre’ for years. It’s time that there was clarity in the market. Services delivered over Fibre-to-the-Cabinet are inferior to those delivered via Fibre-to-the-Premises – but when they are both called ‘fibre’ how can the user possibly know and understand this? To enable market transparency, we have asked the government to commit to an overhaul of the current advertising guidelines, to give customers much-needed guidance on the connectivity quality they can expect.
  • 34. 34 Good to Great Connectivity for the UK Spring Forward, or Fall Back | Scot Gardner, Chief Executive, Cisco UK and Ireland (This blog originally posted on LinkedIn). We are pioneers and innovators. We have some of the best talent in the world, and when we apply ourselves with focus, we do great things. Think Ada Lovelace, Tim Berners-Lee. If it wasn’t yet on your agenda, this year has already seen ‘digital’ hailed as one of the UK’s most notable future economic drivers. The week before last we heard the government deliver its Digital Strategy, outlining how the opportunities of digital can and should be spread across every region and community in the UK. This digital commitment was reiterated in last week’s Spring Budget, with the government pledging to deliver greater investment in digital skills. Spring as a setting couldn’t be more fitting. An opportunity for some fresh thinking. The Spring Budget, Digital Strategy and the Industrial Strategy are as much rallying cries for the UK to collaborate to deliver a world leading digital economy as they are strategies in themselves. They are solid steps in the right direction but, on their own, neither provides the complete answer, nor should we expect them to. Rather, this is an opportunity for us to pull together and step up to the mark. There’s no denying, or perhaps even need to highlight that we’re seeing technological change at a faster rate than ever before. Digital innovation has the potential to reshape markets faster than any transition in history. Don’t get me wrong, this isn’t a revelation from the digital strategy, but the clear impetus for us to address it in the next three years is. Countries and organisations that do not drive their own digital agenda will be faced with questioning why they have been left behind. Simply put, the UK is in a global race when it comes to building its digital economy, and it cannot afford to lose. We should see the recent government strategies as a platform to be bold in our ideas; an opportunity to embrace the role that innovative technologies play in shaping our future prosperity. This is a challenge and an opportunity that will only be won if we collaborate – business, UK industry and the government that supports it – across private and public sectors. Bringing together businesses, local authorities and communications providers to develop specific solutions, the new National 5G Innovation Network and the Business Connectivity Forum are fantastic examples of initiatives that we need to see put in place if we are to build a powerful digital nation. We should be looking to this collaborative approach across all components of our digital economy; from STEM skills and cyber-security awareness to scaling start-ups and effectively managing data. Collaboration has to extend both geographically and across society too. The first four words in the Digital Strategy are ‘our plan for Britain’, the strategy aspires to ‘develop a world-leading digital economy that works for everyone’ and it is fundamental that this is achieved. This is something that we’ve taken to hand in recent years. We are invested in hives of activity across the country – looking at where we can positively impact challenges facing the UK. A great example of this is in Manchester, where we are engaged in initiatives that span the needs of businesses, residents and start-ups. Most notably through our investment in a new start-up innovation centre, working with Manchester Science Partnership; as a key partner in the CityVerve smart city initiative and through our newly announced partnership with Transport for Greater Manchester.
  • 35. 35Good to Great Connectivity for the UK Similarly, our focus on skills has taken us beyond what is already a flourishing Networking Academy, providing training for over 170,000 IT professionals in the UK through 305 academies, and now to people in every walk of life and every stage of education or career. We’re working closely with the government to help them deliver on a number of skills initiatives – whether that be Computing for Schools curriculum, reskilling of those in correctional facilities, developing programmes for NEETS (not in education, employment or training) or providing free interactive cyber security training for 16-18 year olds with the Tech Partnership. Further commitment to skills was outlined in this week’s Spring Budget. Stood at the dispatch box, Chancellor Philip Hammond outlined how the government will invest £250 million over the next 4 years to build the pipeline of high-skilled research talent necessary for a growing and innovative economy. We know that the need for new and developed skills doesn’t disappear as you enter the workplace, as industries evolve and technology impacts the way we work, let alone the very nature of that work, the skills we require continue to evolve. It isn’t just a case of learning to code either. When we work with start-ups our role is to help them learn to scale and grow, to create connections. When we provide training for our 4,000 partner organisations in the UK, we have to understand what their employees and their business needs. We know that our success comes when we help others achieve their goals – whether that is our employees, partners, customers or the country itself. We are committed to playing our part in delivering the UK’s digitisation plans. Our digitisation strategy is a long-term commitment to a partnership with UK national leadership, industry and academia to deliver real outcomes faster and more effectively. To this affect, in July 2015 we committed to investing $1 billion to accelerate UK digital economic growth through multiple projects over five years. I believe our ability to innovate on these shores is what keeps the UK economy alive. In the essence of the Digital Strategy, we must embrace what we’re good at; learn from what we’re not and come together to pioneer an ambitious and bold digital nation. Ultimately, let’s work together. If we are to build a digital economy that ‘works for everyone’, and ensure that we don’t fall behind, then we all must be involved in delivering it.
  • 36. 36 Good to Great Connectivity for the UK 5. Emergence of New Applications of Communications & Connectivity The Government’s recent Industrial Strategy reinforces the ambition for a truly Global Britain, and world class digital connectivity and the development of new technologies is key to delivering a truly modern and global economy. The New Industrial Strategy Challenge Fund Focuses on Tech Research & Investment, with specific challenges identified including: robotics and artificial intelligence, clean energy, biotechnology, satellites & space, quantum technologies, and transformative digital technologies including supercomputing, advanced modelling, and 5G mobile network technology. In focusing on investing in science, research & innovation, Government has highlighted the importance of delivering sector-specific funding to support business investment in R&D and place the UK at the cutting edge of new technologies. In the UK, drones are already being used to enhance and deliver everyday services. Police, fire services and search and rescue use drones in emergency situations, and aid workers and doctors rely on them to them to provide real-time information after natural disasters. Infrastructure providers within the energy and transport sectors are using them for the inspections of oil rigs, wind turbines, pipelines, rail tracks and road bridges, and they are used to monitor crops and animals by farmers. Drones are commonly used in film and TV – such as BAFTA-nominated BBC documentary Planet Earth II – as well as in amateur sport ‘drone racing’ and personal photography. As the technology and market opportunities develop, new ways of viewing and interacting with content is developing. Non-linear viewing is increasingly becoming the norm with Freeview Play, catch-up players, and Netflix and BBC Three producing online-only content is enabling greater choice and flexibility for consumers. Augmented reality games such as Pokémon Go have brought to the mass market a virtual digital layer to smartphone screens. Virtual reality headsets such as Oculus Rift and HTC Vive recently launching into the consumer gaming market this year, and the more accessible Google Cardboard tech offers a more limited experience via the smartphone. Artificial intelligence (AI) is already supporting some of the routine services we take for granted. From fraud alert notification from banks, and answering questions on websites, to Siri and Cortana on your phones, the AI industry within the UK is fast developing.From augmented reality to convergence of TV, and AI and drones, to predictive modelling and analytics, the blogs in this section highlight the exciting new applications and the potential that can be achieved through the UK having world class connectivity. Augmented Reality Means IT has to up its Game | Bryan Hill, Director of Marketing and Business Development, Interxion (This post and images were originally published on the Interxion website). This was the summer Pokémon GO became the most successful mobile game ever. But the game is only the first of many applications that will blend the physical, the virtual, the mobile, the social and the commercial to deliver a unique and personalised experience for users. For developers this raises a really important question: how is that achieved? How do you build an infrastructure that supports that mix of location data, social data, personal data... and deliver a consistent, high quality experience to millions of mobile users? How do you connect it all together? How do you manage massive peaks in usage?