Jackie Pulley presented on the topic of ethics in project management. She began by defining ethics as a set of moral principles or standards of behavior, and discussed the importance of having a code of ethics that establishes appropriate standards. Pulley then covered the four key values in PMI's Code of Ethics - responsibility, respect, fairness, and honesty. She provided examples for each value and questions individuals can ask themselves to reflect on practicing ethics. Pulley concluded by discussing the importance of considering ethical situations and developing a personal standard of ethical conduct.

1.
BT7
Concurrent Session
11/8/2012 2:15 PM
"Beyond Processes and Tools:
What about Ethics?"
Presented by:
Jackie Pulley
Pulley Consulting Partners, LLC
Brought to you by:
340 Corporate Way, Suite 300, Orange Park, FL 32073
888‐268‐8770 ∙ 904‐278‐0524 ∙ sqeinfo@sqe.com ∙ www.sqe.com

2. Jackie Pulley
Pulley Consulting Partners, LLC
The principal consultant for Pulley Consulting Partners, LLC, Jackie Pulley holds a Project
Management Professional certification through the Project Management Institute. Jackie has
successfully led projects in telecommunications, transportation, energy, and government
sectors. Her more than twenty years of progressive IT experience has included traditional SDLC
implementations and ITIL Service Management projects utilizing local and offshore teams. A
member of the PMI Atlanta Chapter, Jackie has served in several volunteer committee roles
throughout her membership, most recently with the PMI Atlanta Toastmasters club. In addition
to consulting, public speaking, teaching, and training, Jackie loves all things associated with the
University of Florida Gator Nation.

3. Beyond Processes
and Tools:
What about Ethics?
Jackie Pulley, PMP
Senior Partner of Pulley Consulting Partners, LLC
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3 Working Definitions of Ethics
• Merriam-Webster's definition:
A set of moral principles, the principles of
conduct governing an individual or a group a
group,
guiding philosophy
• PMI definition from the Code of Ethics
and Professional Conduct:
Committed to doing what is right and honorable
• Historical Judeo-Christian definition:
Do to others as you would have them do to you.
(Luke 6:31, NIV)
The term "PMI" refers to PROJECT MANAGEMENT INSTITUTE, INC.
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4. Benefits of Having a Code of Ethics
• Establishes an organization-wide
standard of “APPROPRIATE”
APPROPRIATE
behavior.
• Assists practitioners in having
common guidelines (do’s and
(do s
don’ts) to make “WISE
DECISIONS”.
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Got Ethics?
“
“Better to have, and not need, than to
need, and not have.”
Franz Kafka
Source: The Quote Factory
4
2

5. WAM and WAT
4 Tough Questions To Ask Myself
1.
1 What is my personal definition of "Ethics"?
Ethics ?
2. What is my “Ethics Lifestyle”?
3. Is there a defined “Code of Ethics” in my
workplace and do I know it?
4. Do the people on my team “practice” ethical
standards? Co-workers? Management?
5
Code of Ethics and Professional Conduct
PMI’s standards for professional conduct
p
promotes 4 key values within the g
y
global
project management community:
•Responsibility
•Respect
•Fairness
•Honesty
The term "PMI" refers to PROJECT MANAGEMENT INSTITUTE, INC.
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3

6. RESPONSIBILITY
Responsibility is our duty to take
ownership for the decisions we make or fail
to make, the actions we take or fail to take,
make
take
and the consequences that result.
“We do what we say we will do.”
“We
“W report unethical or ill
t
thi l illegal conduct t
l
d t to
appropriate management and, if necessary, to
those affected by the conduct.”
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RESPECT
Respect is our duty to show a high regard for
ourselves, others, and the resources entrusted to
us.
An environment of respect engenders trust,
confidence, and performance excellence by
fostering mutual cooperation — an environment
where diverse perspectives and views are
encouraged and valued.
We
others
view
“We listen to others’ points of view, seeking to
understand them.”
“We do not act in an abusive manner toward
others.”
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4

7. FAIRNESS
Fairness is our duty to make decisions and
act impartially and objectively. Our
conduct must be free from competing self
interest, prejudice, and favoritism.
“We proactively and fully disclose any real or
potential conflicts of interest to the appropriate
stakeholders.”
“We apply the rules of the organization (employer,
Project Management Institute, or other group)
without favoritism or prejudice.”
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HONESTY
Honesty is our duty to understand the
truth and act in a truthful manner both in
our communications and in our conduct.
“We strive to create an environment in which
others feel safe to tell the truth.”
We
“We do not engage in dishonest behavior with the
intention of personal gain or at the expense of
another.”
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5

8. Got Ethics?
“
“Ethics is knowing the difference
between what you have a right to do
and what is right to do.”
d h t i i ht t d ”
Potter Stewart
Source: Brainy Quote
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Ethics Hall of Shame
Who would
YOU
nominate?
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9. Ethics Hall of Fame
Who would
YOU
nominate?
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Developing My Personal Standard of
Ethical Conduct
How would I respond in these situations?
•
•
•
•
•
•
•
•
Responsibility Situation #1
Responsibility Situation #2
Respect Situation #1
Respect Situation #2
Fairness Situation #1
Fairness Situation #2
Honesty Situation #1
Honesty Situation #2
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10. Got Ethics?
“
“Our very lives depend on the ethics of
strangers, and most of us are always
strangers t other people.”
t
to th
l ”
Bill Moyers
Source: Brainy Quote
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Ethics
Q&A
Jackie Pulley, PMP
Senior Partner of Pulley Consulting Partners, LLC
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