This document provides an overview of a presentation titled "Leadership for Test Managers and Testers" delivered by Rick Craig. The presentation covered key topics such as:
- Defining the differences between management and leadership.
- Characteristics that make an effective leader, including motivation, morale building, and teaching skills.
- Principles for strong leadership, such as setting examples, communicating effectively, and training teams.
- How vision statements, quality goals, and policy documents can help leaders define direction.
The presentation provided practical advice for test managers to develop leadership abilities and emphasized the importance of motivating, training, and developing team members.
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A consultant, lecturer, author, and test manager, Rick Craig has led numerous teams of
testers on both large and small projects. In his thirty years of consulting worldwide, Rick
has advised and supported a diverse group of organizations on many testing and test
management issues. From large insurance providers and telecommunications
companies to smaller software services companies, he has mentored senior software
managers and helped test teams improve their effectiveness. Rick is coauthor of
Systematic Software Testing and is a frequent speaker at testing conferences, including
every STAR conference since its inception in 1992.
Rick Craig
Software Quality Engineering