SlideShare une entreprise Scribd logo
1  sur  30
Télécharger pour lire hors ligne
TELECOM ITALIA GROUP

1H 2009 Results
Milan, August 6th, 2009




Telecom Italia
1H09 Results



 FRANCO BERNABE’
TELECOM ITALIA GROUP
1H 2009 Results

Safe Harbour
These presentations contain statements that constitute forward-looking statements within the meaning of the
Private Securities Litigation Reform Act of 1995. These statements appear in a number of places in this
presentation and include statements regarding the intent, belief or current expectations of the customer base,
estimates regarding future growth in the different business lines and the global business, market share, financial
results and other aspects of the activities and situation relating to the Company.
Such forward looking statements are not guarantees of future performance and involve risks and uncertainties,
and actual results may differ materially from those in the forward looking statements as a result of various factors.
Analysts are cautioned not to place undue reliance on those forward looking statements, which speak only as of
the date of this presentation. Telecom Italia Spa undertakes no obligation to release publicly the results of any
revisions to these forward looking statements which may be made to reflect events and circumstances after the
date of this presentation, including, without limitation, changes in Telecom Italia Spa business or acquisition
strategy or to reflect the occurrence of unanticipated events. Analysts and investors are encouraged to consult the
Company's Annual Report on Form 20-F as well as periodic filings made on Form 6-K, which are on file with the
United States Securities and Exchange Commission.




                     FRANCO BERNABE’                                                                                1
TELECOM ITALIA GROUP
1H 2009 Results

Agenda


          TI Group Main Achievements


          Focus on Domestic Business


          Focus on TIM Brasil


          Wrap Up




                  FRANCO BERNABE’      2
TELECOM ITALIA GROUP
1H 2009 Results

TI Group 1H 09 Progress Report
                                          Enhanced Regulatory Dialogue
                                         Improved Customer Satisfaction

                       Domestic                 Reshaped Revenue Mix
                                             Recovered in Fixed Business
  Focus on                              Late on Consumer Mobile Performance
    Core                                                                      Stabilize
                                       Continued Cash Cost Rationalization
  Markets                                                                     Ebitda and
                                            Reversed Commercial Kpis          Improve
                         Brazil                                               Free Cash
                                             Safeguarded Profitability        Flow
                                                                              Generation

                                       Refinancing Completed
 Financial
 Discipline
                                    Reduced Average Cost of Debt




                  FRANCO BERNABE’                                                          3
TELECOM ITALIA GROUP
1H 2009 Results

Improved Operating Cash Flow
Euro mln, Reported data




                          Operating FCF                %OFCF on Revenues
                               +587

                                          2,170
                 1,583
                                                                   15.6%


                                                      10.7%




                I Half 08                 I Half 09   I Half 08    I Half 09




                            FRANCO BERNABE’                                    4
TELECOM ITALIA GROUP
1H 2009 Results

TI Group Improved Profitability: Organic Results vs. 2008
Euro mln, %

                           Revenues
                            -554M€
         14,507              -3.8%
                                        13,953

                                                                            EBITDA
IIQ           7,444       -284, -3.8%   7,160
                                                                                        41.2%
                                                                           +1.5 p.p.
                                                           39.7%
                                                    % on
IQ            7,063       -270, -3.8%   6,793       Revenues                 -12M€
                                                                              -0.2%
              I Half 08                 I Half 09              5,759                    5,747

                            Opex                     IIQ                   +58, +2.0%

                            -542M€
              8,748          -6.2%                                         -70, -2.4%
                                        8,206         IQ

IIQ                       -342, -7.5%
                                                               I Half 08                I Half 09




IQ                        -200, -4.8%


              I Half 08                 I Half 09


                            FRANCO BERNABE’                                                         5
TELECOM ITALIA GROUP
1H 2009 Results

Cash Cost Control: a Group-Wide Commitment
Euro mln, Organic data, %



                                      Organic OPEX I Half 09                                         EBITDA Margin
                                                        Δ abs. vs. Δ %. vs.     Δ %. 1Q09
                                                        I Half ‘08 I Half ‘08    vs 1Q08    1H08          1H09
                                                                                            45.7%        46.8%
   Domestic                                 5,799        -403      -6.5%          -4.5%                           +1.1 p.p.


                                                                                                         24.2%
            TIM                   1,743                   -47       -2,6%         -4.4%     20.5%                 +3.7 p.p.
          Brasil
                                                                                                         21.0%
 European                   484                           -39       -7.5%         -6.1%     18.5%                 +2.5 p.p.
Broadband
                                                                                                          -5.3%
    TI Media 120                                          -14      -10.4%        -12.5%     -21.8%                +16.5 p.p.



 Other BU & 60                                            -39
Eliminations

                                                                                              39.7%       41.2%
                                             8,206       -542       -6.2%         -4.8%                           +1.5 p.p.
     TI Group




                                   FRANCO BERNABE’                                                                             6
TELECOM ITALIA GROUP
1H 2009 Results

Domestic: Efficiency Program on Track
Euro mln, Organic data, %, Units
                                                                         8,154                7,408         -746 -9.1%
                                                               Capex                                        -343 -17.6%

  Strong Cash Cost-Cutting Program                              Opex                                        -403 -6.5%


                                                                          IH08                 IH09
                                                       Cash Cost on Revenues                        EBITDA Margin
  Reducing Cash Cost on Revenues                     71.4%   -3.4 p.p.                                 + 1.1 p.p.   46.8%
  Improving Profitability                                                 68.0%              45.7%

                                                     IH08                   IH09             IH08                     IH09

                                                                                     +14%
                                                     Subsidy (€/unit)                           56
                                                                            49
  Selective Cost Control
                                                                             IH08              IH09
                                                                                     0.4         0.9
                                                                           0.5                                 Target FY

  Efficiency on Track vs. FY Target
                                                                          opex       capex          total
                                                       % 1H09 on FY        45%       74%            57%
                                                             Target

                                                                           64.1
  Moving towards a Lean                                Headcount
                                                         (’000)                      - 5.0
                                                                                                    59.1         08-09
                                                                                                             Target achieved
  Organization                                                                                                    ~5.0


                                                                         Jan 1, 08            July 31, 09

                                   FRANCO BERNABE’                                                                             7
TELECOM ITALIA GROUP
1H 2009 Results

Agenda


          TI Group Main Achievements


          Focus on Domestic Business


          Focus on TIM Brasil


          Wrap Up




                  FRANCO BERNABE’      8
TELECOM ITALIA GROUP
1H 2009 Results

Domestic: a Revised Revenues Mix…
 EBITDA Margin                             I Half ’09 Change YoY                         Strategic Priority

      +     ICT Services                                    18%

            Mobile BroadBand                               12%                                Growth
            Wireline BroadBand                         8%

            Wireline Access*                          0%

            Outgoing Mobile Voice               -3%

            Mobile Sms                         -5%
                                                                                           Defend &
                                              -7%
                                                                                           Recover
            Wireline Business Data

            Outgoing Fixed Voice            -13%

            Wireline Handsets                 -9%
                                                                                              Reduce
            Mobile Handsets         -30%

            Wireline Voice VAS        -22%
     -                                                                                    Reposition
            Mobile VAS Content -29%

                                                       (*) Retail and Wholesale (includes Naked Fees)
                  FRANCO BERNABE’                                                                             9
TELECOM ITALIA GROUP
1H 2009 Results

…a Rationalized Handset Strategy…
Distribution focused on data enabling devices to support revenues and reduce pay-back period in mobile

   Italian mobile handset market: share on sell-out                             Market share trends confirm overall
    units                                               -10.5%
                                                                                reduction of push by all mobile operators
                                                           -50%
                                                          -3.9%                 TI’s rationalization reduces low-end
                                                                                handsets distributed through TIM channels
                                                        -22.9%
                                                                                without a bundled mobile service
                                                                                Stop on 2G handset subsidy to finance
                                                        +32.1%                  efficiency & growth

                                            I Half 09
                                                                                TI confirms leadership in ARPU generating
                         I Half 08
                                                                                segments:
           Wind         H3G          VO          TIM         Fresh Mkt                  Smartphone: ~42% m-share
                                                                  Source: GFK           i-Phone ~58% m- share


                  Domestic fixed equipment revenues
Euro mln
                                                                                Focus on ICT integrated solutions for TOP
                                                                                Customers

                         319                  290                               Exit from Non ARPU generating Voice
                                                                                equipment to focus on value rather than
                                             16.1%                              volume
       Mark-up %                                                                Unitary mark-up and volume increase of ICT
                         11.3%
                                                                                drive overall margin uplift
                        I Half 08           I Half 09


                          FRANCO BERNABE’                                                                                    10
TELECOM ITALIA GROUP
1H 2009 Results
                                                                                               Domestic: FY09 EBITDA Guidance
 …Positively Impacting Organic Margins                                                      Euro bln
                                                                                                               -3/-4%

Euro mln, %

                                                                                                       10.3
                                                                                                                        9.9-10.0
                     Revenues
                             -537
                            -4.7%                                                                      FY08A             FY09E
              11,428                    10,891
                          -287, -4.9%                                   EBITDA
IIQ

                                                           45.7%                          46.8%
                          -250, -4.5%                % on
 IQ                                                  Revenues               +1.1 p.p.
              I Half 08                 I Half 09
                                                                              -134
                                                                             -2.6%
                          Opex                                  5.226                     5.092
                             -403                                           -18, -0.7%
                                                     IIQ
              6,202         -6.5%
                                        5,799
                                                     IQ                     -116, -4.4%
IIQ                       -269, -8.3%
                                                                I Half 08                 I Half 09

 IQ                       -134, -4.5%

              I Half 08                  I Half 09




                              FRANCO BERNABE’                                                                                      11
TELECOM ITALIA GROUP
 1H 2009 Results

 Domestic: Top-Line by Technology

                                       Revenues                                    Wireline Revenues Trend
 Euro mln, %                                                       Δ % 09 vs 08

                                             -537M€                           Services                   Total
                                              -4.7%
                   11,428                              10,891          1Q            2Q          1Q          2Q
                                                                                    -0 .6                    -1 .2
Wireline                                 -121, -1.6%                  -1 .9                     -2 .0



 Mobile                                 -329, -7.1%                                 Mobile Revenues Trend
 Elim &                                                            Δ % 09 vs 08
    adj*
                    I Half 08                          I Half 09              Services                   Total
                                                                       1Q            2Q          1Q              2Q


                                                                                    -4 .9
                                                                      -5 .9
                                                                                                -7 .1        -7 .1


 * Change mainly attributable to +Δ leased lines



                                             FRANCO BERNABE’                                                          12
TELECOM ITALIA GROUP
1H 2009 Results

Domestic Fixed: TI Access Performance
            Telecom Italia Retail Access Evolution                                     TI Line Loss Evolution


                                                                          1Q08    2Q08        3Q08    4Q08    1Q09       2Q09

                                                                                       TI Line Loss Evolution

     1Q08         2Q08       3Q08        4Q08      1Q09      2Q09


                                                OLO Access Growth (TI Wholesale)
          ULL                                          WLR                                    NAKED

                                                             +346
    265                                                271
            223                                                                                                    112    105
                          141      162   133                                                    83           101
                   110                                              104   122    108     41           39
                                                  77          66

    1Q08 2Q08 3Q08 4Q08 1Q09 2Q09                1Q08 2Q08 3Q08 4Q08 1Q09 2Q09           1Q08 2Q08 3Q08 4Q08 1Q09 2Q09

                                                                                                                                -
     Level of OLO Infrastructure
+




                                                                                                                   €/month




                                                                                                                                +
-



                          FRANCO BERNABE’                                                                                           13
TELECOM ITALIA GROUP
   1H 2009 Results

  Domestic Fixed: Focus on BB
                         Broadband Market
                                                                                       Broadband Activations 2Q09
Total Italian BB accesses
                                                                              ‘000
‘000
                10,660                          11,528 11,775                             FRESH        CHURN MARKET
                                                                                          MARKET
TI retail accesses
‘000                                                     +16
                                                                         TI                                          <300
                6,564        6,610      6,754   6,843       6,859
        Free
                                                  79%          81%
                              76%        77%
    Flat (%) 75%                                                       OLO

                2Q08         3Q08       4Q08      1Q09      2Q09
                                                                       TI BB net adds 7% market share reflects quarter:
         Broadband ARPU and Service Revenues
  Euro million; Euro/month                                                     Backlog reduction
                              17.9              18.1                           Asymmetry in win back for TI
  BB ARPU

                             731        +7.8%
                                                  788                                    - AGCOM Ruling -
                                                                              days to transfer end user between fixed
                                                                                         network operators
                                                                          Asymmetry                               Symmetry
          IIQ                           +8.2%
                                                                            Today                                 Tomorrow

           IQ                           +7.4%


                            I Half 08           I Half 09            From OLO        From TI                 TI          OLO
                                                                        to TI         to OLO

                                FRANCO BERNABE’                                                                                14
TELECOM ITALIA GROUP
1H 2009 Results

Domestic Fixed: Focus on ICT
           Italian ICT Market Revenues Trend (*)                                                  Highlights
Euro Bln

                                    -8.0%                                     Top / Large Account segment
                                                                                Winning “Structured Partnership” approach with
                     4,6
                                                                                leading IT/ICT players
                                                 4,2
                                                                                Enhance value of offer through:
                                                 9.0%                                close interaction with client
TI Market           7.1%
Share on ICT                                                                         valorization of network infrastructure
                                 +1.9 p.p.
Revenues                                                                             project/realization of nextG IT services

                   I Half 08                    I Half 09

                                                                              Business segment
            Focus Telecom Italia ICT Revenues
                                                                                Strong leverage on “Impresa Semplice” brand to
Euro Mln
                                                 Service Revenues               define TI distinctive positioning in SME segment
              +13.6%
                                                                                Enrichment of horizontal solutions: certified
    330                    375                           +17.7%                 e-mail, web collaboration, desktop mgmt
                                                                   239          Launch of first ICT vertical solutions tailored on
                                              203                               specific client segments



  I Half 08             I Half 09            I Half 08            I Half 09

(*) Source SIRMI


                               FRANCO BERNABE’                                                                                  15
TELECOM ITALIA GROUP
1H 2009 Results

Domestic Mobile Revenues
Euro mln
                              1H’08         1H’09   Δ% YoY

       Total                 4,641          4,312   (7.1)    =
                                                                                                 €cent/minute                                      Mln minutes
                                                                                                                                                         -3.5%
                                                                                                       +0,8%
                                                                                                                                            17,778
   Outgoing                  2,417          2,340   (3.2)    (1.7)
                                                                                            12.0                 12.1                                            17,152
    Voice
                                                                                            1H 08               1H 09                            1H 08             1H 09
                                                                 +
                                                                                                 €cent/minute                                      Mln minutes




                                                                     Incoming Traffic
                                                                                                       -11.0%                                            -3.0%
  Business                    862           776     (10.0)   (1.8)
                                                                                            10.0
                                                                                                                 8.9
                                                                                                                                                 7,155             6,940
 Received *
                                                                                            1H 08                1H 09                           1H 08              1H 09
                                                                 +   Euro mln
                                                                                            Messaging                       Content                           Browsing
                                                                                                 -7%
                                                                                         512           474                                                       +12%
                                                                                                                                 -29%
        VAS                  1,037          969     (6.6)    (1.5)
                                                                                                                         229                                 296
                                                                                                                                                                        332
                                                                                                                                         162
                                                                                         1H 08         1H 09             1H 08           1H 09             1H 08       1HQ 09
                                                                 +
                                                                                                            Mobile Handsets (mln)                        Sales/unit €
                                                                                                             3.1           2.0
   Handsets                   325           227     (30.2)   (2.1)                                     2G      47%               37%
                                                                                                                                                                     112
                                                                                                                                                     104
                                                                                        3G+Laptops &           53%               63%
                                                                                         Internet keys
                                                                                                               1H 08             1H 09               1H 08           1H 09
(*) Incoming, Visiting and Other Revenues



                                 FRANCO BERNABE’                                                                                                                            16
TELECOM ITALIA GROUP
1H 2009 Results

Mobile TOP and Business Segments


                                 KPI trend 1H 09                                    Main Actions 2H09
                                                                                                                              “Convergent
                                                                                                                                Offering”
                  MNP trend
                  (‘000)
                                                                            Start service extension and up-selling
                                             Consip contract:               of VAS to PA lines base
                                                  +160K lines activated     Increase Fixed-Mobile-IT convergence
    TOP &                  +72                    Extension to 390K by YE
                                                                            Push Blackberry voice/data bundles and
Large Accounts                                                              device management
                                              Strong win-back
                                           of large accounts                Develop mobile remote access/ applications

                                                                                                                              “Integrated
                                                                                                                                 Caring”
                  Market share                                              Intensify pre-retention actions
                  10-499 employees    Δ YoY
                                                  Customer base             Push on cross selling to fixed customer base
                                                  growth led by non-        Develop business driven VAS:
                                                  human lines
                                                                                     Entry-level promotions
 SME/SOHO                             -0.5pp      Halt of human line                 Segmented offers according to usage
                                                  loss as of June
                                                                                     Increase portfolio of enabling devices
                                                  month ’09
                                                                            Continue improving customer satisfaction


                   TIM       Competitors




                  FRANCO BERNABE’                                                                                                       17
TELECOM ITALIA GROUP
1H 2009 Results

Mobile Consumer Segments

             Market Share trend 1H09                                       Main Actions 2H09
                               Δ YoY                                                                                        “Lock-in”
                                                           Dedicated customer service for One2One caring
                                        Stable revenues
                                        trend due to       Step-up 24 month lock-in with flat offering and
 Elite                         stable   high value CB      handset subsidy
                                        growth             Increase mobile BB penetration through upselling



                                                           Strong push on acquisitions leveraging on new MNP and
                                                           convenient tariff plans:                                       “Win back &
                                                                 MNP promotion with handsets value reimbursed in
                                                                 traffic to improve acquisition quality
                                                                                                                           invest on
                                        Loss of cost-
                                        conscious                Competitive price plan for high usage clients             elasticity”
Massive                        -0.4pp   customers          Develop usage through:
                                                                 One2One actions on-net
                                                                 Broader Messaging offers extended to voice-only target
                                                           Push mobile BB with strong lock-in on aggressive bundle offers
                                                           Upsell microbrowsing


                                                           Broaden Friends&Family options to drive on-net volumes           “Reclaim”
                                        Loss of cost-      Launch Special tariffs for text messaging using seasonal
                                        conscious Tribù
Young                          -1.1pp
                                        with high on net
                                                           promotions (Carta Vacanze and Summer crash program)
                                                           Extend concept of Young communities to attack transversal
                                        volumes
                                                           communities leveraging same price architecture


           TIM   Competitors



                  FRANCO BERNABE’                                                                                                   18
TELECOM ITALIA GROUP
1H 2009 Results

Agenda


          TI Group Main Achievements


          Focus on Domestic Business


          Focus on TIM Brasil


          Wrap Up




                  FRANCO BERNABE’      19
TELECOM ITALIA GROUP
1H 2009 Results

TIM Brasil: Reversing the Trend in Market Share and MNP
                                Net Adds e Net Share TIM                                                                              Market Share TIM
‘000 lines. %                                                                                         Market share %                                            Net share%        Ranking in net share
                                                               29.1%                                                                                                  #1          #2            #1
                                                                                                                                                                     37.7%                  32.2%
                                                                                                                                                                                  24.1%
              % Net
                    2.000




                                  17.4%
                                                                                                                                                                0




                                                            1,729                                                                                               0




              share 1.500
                                                                                                                                                                0


                                                                                                                                                                0




                                       1,282                                                                                                                          Apr         May           Jun
                                                                                                                                                                0


                                                                                                                                                                0



                    1.000




              Net
              Adds    500
                                                                                             2400%
                                                                                                                     Clean-up:
                                                                                            2350%
                                                                                                                    ~1mln lines
                            0




                                       2Q08                 2Q09                             2300%




                                                                                                     Jun   Jul     Aug   Sep   Oct     Nov Dec      Jan   Feb       Mar     Apr    May Jun
                                                                                                                         2008                                             2009

                                       MNP Post Paid                                                                                  Customer Base TIM
% MNP-in/out                                                                                         Mln Lines
                                                                         145%
 145%                                                                       Consumer

                                                            113%          120% Post paid
         +
 125%




  105%
                                                                             107%
 “Zero Balance”                                                              Corporate
  85%
                                                              78%
                                                    69%
  65%
          -                               56%
                                                    55%
                                44%                           62%
  45%                                    40%
         24%                    26%                 46%
  25%
         23%                                                                                                             2008                                             2009
         22%                             25%
                                14%
              Jan                Feb          Mar     Apr          May    Jun              Pre-paid         27.0               28.4              29.8               29.9                  31.6

                                                                                           Post-paid         6.8                6.8              6.6                6.2                   6.2


                                                FRANCO BERNABE’                                                                                                                                  20
TELECOM ITALIA GROUP
1H 2009 Results

TIM Brasil: Organic Main Results                                              Brazil: FY09 EBITDA Guidance
                                                                            R$ bln, %

Euro mln, %
                                                                                              +10%


                      Revenues
                                                                                        3.3          ~3.6
                        +47M€
              2,252     +2.1%       2,299
                                                                                    FY08A            FY09E


IIQ                    +40, +3.4%
                                                             EBITDA

                                                             +3.7 p.p.     24.2%
                                            % on     20.5%
IQ                     +7, +0.7%            Revenues
                                                             +94M€
                                                             +20.4%
               1H08                 1H09
                                                                           556

                       Opex                           462

                        -47M€               IIQ              +50, 20.1%
              1.790      -2.6%      1.743

IIQ                    -10, -1.1%
                                            IQ               +44, +20.7%


IQ                     -37, -4.4%                    1H08                  1H09

              1H08                  1H09




                          FRANCO BERNABE’                                                                    21
TELECOM ITALIA GROUP
 1H 2009 Results

 TIM Brasil: The Path Ahead Always Focusing on Profitability
         1Q09                              2Q09                        3Q09                         4Q09

                                 New offer portfolio:         Fostering usage:             Commercial Push
 Strategy: Pure Mobile                                          “recarga imperdível”       Commercial on new offers
                                   April (Infinity prepaid.     LD Infinity
 Organization: new                 Da Vinci)                                               Dubling Node-B in 3G
 management team                   June (Infinity postpaid.   Increase in market share:    coverage
                                   Unico)
 Advertising: new format                                        Postpaid voice(BU/CO)
                                 Push on sale channels:         Push on prepaid Infinity   Closing Intelig and first
 and higher advertising
                                   “Back-to” postpaid                                      synergies captured
 presence
                                   Focus on MNP               Offer (July)
                                                                4 in 1                     Back to Top of Mind and
 Network quality                 Improving customer                                        Customer Preference
                                 satisfaction                   New“Imperdível”



“Network and Brand
                                    “Back to Sales”           “Back to Talking”             “Back to Growth”
    Recovery”




                            Restructuring the company, recovering strong
                            positioning, sustaining profitability and cash flow


                         FRANCO BERNABE’                                                                               22
TELECOM ITALIA GROUP
1H 2009 Results

Agenda


          TI Group Main Achievements


          Focus on Domestic Business


          Focus on TIM Brasil


          Wrap up




                  FRANCO BERNABE’      23
TELECOM ITALIA GROUP
1H 2009 Results

TI Group 1H 09 Progress Report
                                          Enhanced Regulatory Dialogue
                                         Improved Customer Satisfaction

                       Domestic                 Reshaped Revenue Mix
                                             Recovered in Fixed Business
  Focus on                              Late on Consumer Mobile Performance
    Core                                                                      Stabilize
                                       Continued Cash Cost Rationalization
  Markets                                                                     Ebitda and
                                            Reversed Commercial Kpis          Improve
                                                                              Free Cash
                        Brazil
                                             Safeguarded Profitability        Flow
                                                                              Generation

                                       Refinancing Completed
 Financial
 Discipline
                                    Reduced Average Cost of Debt




                  FRANCO BERNABE’                                                          24
TELECOM ITALIA GROUP
1H 2009 Results




Back-up




                  FRANCO BERNABE’   25
TELECOM ITALIA GROUP
  1H 2009 Results

  Domestic: Revenues by Customer Segment and technology
   Euro million, %; Organic data




                 Domestic Revenues*                                          Domestic Revenues
                   by Technology                                            by Customer Segment


                11,428             -4.7%
                                                10,891     Total Domestic   11,428      -4.7%     10,891
                                                           TI Sparkle &      1,755
                                                           Nat. wholesale                         1,851
     Mobile       4,641            -7.1%                                     1,872
                                                 4,312     Top                          --3.0%     1,816
                                                           Business          2,092      --8.7%     1,911


   Wireline       7,522            -1.6%         7,401                       5,947      --6.8%
                                                           Consumer                                5,544



                                                           Elim, adj &        -238                 -231
               I Half 08                       I Half 09   others           I Half 08            I Half 09


* Domestic= Core domestic + TI Sparkle Group




                            FRANCO BERNABE’                                                                  26
TELECOM ITALIA GROUP
1H 2009 Results

Consumer: Offering Roadmap
                               Mobile 3Q                                                                                                     Broadband 3Q
                         Offering Portfolio                                                                                                  Offering Portfolio
                                                                                                                                                                                      Cross Selling
                                                                                                                                                                                             -
                                                                                                                                             homeTV                                 con Alice Mobile
                                                                                                                                                                                   sul conto Telecom
                                                                                              630k
  Target                                                                                    Activations                                         Pro        Pro        Pro
 Massivo                                                                                   From launch                Novità                       m          m          m




                                                               Maxxi Internet
                                                                                                                                                 o          o          o




                                                Cartavacanze
                                MaxxiRicarica
                                                                                                                                                                                     Novità




                                                                                Messaggi
  Target
                      TIMin2
   Elite        2.0                                                                                                              7Mb                   Alice Casa Alice Casa
                                                                                                            ADSL                                       Internet     Voce&          QuickStart
                                                                                                                                  20€                              Internet
                                                                                               66k                    ALICE                   Tutto
                                                                                                                                                                               +
  Target                                                                                                                                                7Mb
  Young        2.0                                                                          Activations                          20Mb                   20€        7Mb
                                                                                                                                                                                    10 €/mese 30h
                                                                                                                                                                                    (con chiavetta)
                                                                                           From launch                 DAY        25€        Incluso
  Target
                                                                                                                                                                    35€             20 €/mese 30h
  Etnico                                                                                                                                       23€                 20Mb                 (con pc)
                                                                                                            Voce                                                    35€             20 €
                                                                                                                                                                                       €/mese 100h
                                                                                                                                                        Voce                         (solo traffico)


                                                                                                                                Con Canone                 Senza Canone

                               Acquisitions                                                                                                  BB Fixed + Voice
  MNP                                                                                                     Alice Day
    New promotion “Ti rimborso il telefono”:
    handset value returned in traffic                                                                     Increase penetration of occasional ADSL users. Entry level offering
    New exclusive concept for value acquisitions                                                          monthly cost of 3 € (including basic modem basic) and daily 2€ token
    with a focus on Large Distribution
                                                                                                          Anti Digital Divide
    Strengthening of cross MNP promotion
   TIM Welcome Home                                                                                       BB in areas not covered by ADSL. Wi-fi routermobile + traffic

   Aggressive tariffs for international calls                                                              Voice
                                 Traffico
                                                                                                           Voce no limits: without monthly fee of 25 € rtg line + limitless F-F
    Carta Vacanze develop voice and sms traffic
                                                                                                           Opzione chiama Mobile in Retention e Win Back
    TIM in2 for on-net volume development
                      Loyalty and retention                                                                                                      Mobile BB
    Launch of new Club Premium for top clients                                                             Alice Mobile Quickstart: increase mobile BB penetration among ADSL
    Strengthening of “competitive like” retention offerings and                                            customers, 3 €/month (for 24 months), including 3 h of traffic, key and soft
    Lock in plan for top clients                                                                           tariff (2€/h). On credit cards and TI account


                               FRANCO BERNABE’                                                                                                                                                         27
TELECOM ITALIA GROUP
1H 2009 Results

Business: Offering Roadmap
                                                             Marketing Strategy II Half
                   Voice    Widening of most successful range of offerings:
                                     One Business (bulk of usable minutes on all customers’ lines with an extension to SMS)
                                     FLEX (highly modular offer with profile enrichment)
  MOBILE
                       BB   Widening of target market with semi-flat and consumption offerings for Browsing and Mail
                            Strong push on the use of enabling handsets with mail and browsing services (full qwerty).


                   Voice    Release of new bundle offerings for voice-only customers
                            Offering differentitation through SLA improvement

   FIXED
                       BB   Widening of 2play range of offerings and improvement of broadband performance (upload increase)
                            Relaunch of BroadBand entry level offerings
                            Repositioning of Flat packages


 RETENTION                  Revision of pre-retention and churn management rational, based on new predictive algorithms


                             Completion of standard solutions and launch of vertical solutions
     ICT                     Bundling of off the shelf ICT services with broadband services and PCs


CONVERGENT                   One customer service




                  FRANCO BERNABE’                                                                                             28
TELECOM ITALIA GROUP
    1H 2009 Results

    TIM Brasil: 2009 Action Plan: 1H09 Achievements
                                                                                                            Share of communication investment

1                          Repositioning                                                                      30%
                                                                                                                        32%
                                                                                                                                   31%        30%
        Brand                Increase in the share of voice                                First Player
                                                                                                                                                17%
                                                                                                                                                                   29%
                             New format to increase recall e brand linkage                            TIM      24%                19%

                                                                                                                  2006             2007           2008                  2009

                                                                                                                        TIM Network Quality
2                          Focus on 2G network quality                                                                            99.5%                        100.0%
       Network               2G: Excellence in voice quality
                             3G: right on spot                                                             84.1%
                                                                                                      Dic 08                      Mar 09                       Jun 09

                                                                                                                         Customer Satisfaction

3                          Selectivity and multi -channel approach
                                                                                                                =        =           -      +              +       -
        Caring               Service improvement : decongestion and multi-channel approach
                             Caring model evolution: service level vs. customer value
                                                                                                                           TIM              First Player


                           Distinctivity and innovation                                                       “Infinity” Success                  ~2500

4                             Infinity pre/ post
                                                                                                Prepaid Infinity Base
                                                                                                (000 lines)                       ~1600

      New offers              “Azul” (long distance = local)                                                        ~650
                               Recarga Imperdivel                                                     5

                               TIM Unico                                                           Mar 09           Apr 09         May 09          Jun 09

                                                                                                                     “Voltamos a vender”
                           “Back to selling”
5                            Go back to growth in post-paid
                                                                                                                                                               Gross adds

    Sales Channel            Distribution channel rationalization                                                                                              Churn

                             Commissioning based on value                                  1Q                 Apr 09              May 09             Jun 09



                                                                                                                     Bad Debt Evolution
                           Structural re-thinking                                                 9.6%

6                             Revision of go-to-market models and supplier renegotiation
                                                                                                              6.8%

       Efficiency             Financing the growth and defending profitability
                                                                                                                           4.7%    4.1%       4.8%
                                                                                                                                                           3.6%


                              Improving acquisition quality
                                                                                                 1Q08        2Q08        3Q08      4Q08       1Q09         2Q09



                      FRANCO BERNABE’                                                                                                                                    29

Contenu connexe

Tendances

Merrill Lynch Global Telco and Media Conference - Marco Patuano presentation ...
Merrill Lynch Global Telco and Media Conference - Marco Patuano presentation ...Merrill Lynch Global Telco and Media Conference - Marco Patuano presentation ...
Merrill Lynch Global Telco and Media Conference - Marco Patuano presentation ...Gruppo TIM
 
Investor Meetings - Paris - Franco Bernabe' presentation (July, 3 - 4 2012)
Investor Meetings - Paris - Franco Bernabe' presentation (July, 3 - 4  2012)Investor Meetings - Paris - Franco Bernabe' presentation (July, 3 - 4  2012)
Investor Meetings - Paris - Franco Bernabe' presentation (July, 3 - 4 2012)Gruppo TIM
 
Telecom Italia – Domestic Market FY 2011 Preliminary Results and 2012‐14 Plan...
Telecom Italia – Domestic Market FY 2011 Preliminary Results and 2012‐14 Plan...Telecom Italia – Domestic Market FY 2011 Preliminary Results and 2012‐14 Plan...
Telecom Italia – Domestic Market FY 2011 Preliminary Results and 2012‐14 Plan...Gruppo TIM
 
Telecom Italia 1Q 2011 Results (Patuano)
Telecom Italia 1Q 2011 Results (Patuano)Telecom Italia 1Q 2011 Results (Patuano)
Telecom Italia 1Q 2011 Results (Patuano)Gruppo TIM
 
Telecom Italia - Domestic Market Full-Year 2011 Preliminary Results & 2012-14...
Telecom Italia - Domestic Market Full-Year 2011 Preliminary Results & 2012-14...Telecom Italia - Domestic Market Full-Year 2011 Preliminary Results & 2012-14...
Telecom Italia - Domestic Market Full-Year 2011 Preliminary Results & 2012-14...Gruppo TIM
 
FY 2010 Results & Plan Update - M. Patuano
FY 2010 Results & Plan Update - M. Patuano FY 2010 Results & Plan Update - M. Patuano
FY 2010 Results & Plan Update - M. Patuano Gruppo TIM
 
Q1 2008 Comcast Corporation Earnings Conference Call
	Q1 2008 Comcast Corporation Earnings Conference Call	Q1 2008 Comcast Corporation Earnings Conference Call
Q1 2008 Comcast Corporation Earnings Conference Callfinance8
 
Conference Call Presentation 4Q09
Conference Call Presentation 4Q09Conference Call Presentation 4Q09
Conference Call Presentation 4Q09Tempo
 
Press Releases 4 Q05 En
Press Releases 4 Q05 EnPress Releases 4 Q05 En
Press Releases 4 Q05 EnTIM RI
 
Telefonica Resultados 2010
Telefonica Resultados 2010Telefonica Resultados 2010
Telefonica Resultados 2010Vicente Rocamora
 
Investing in Growth – Capital Markets Day 2011
Investing in Growth – Capital Markets Day 2011Investing in Growth – Capital Markets Day 2011
Investing in Growth – Capital Markets Day 2011Modern Times Group MTG AB
 
1 q results 2012 - tpart-eng
1 q results   2012 - tpart-eng1 q results   2012 - tpart-eng
1 q results 2012 - tpart-engTIM RI
 
Take-aways and targets - F. Bernabè
Take-aways and targets - F. Bernabè Take-aways and targets - F. Bernabè
Take-aways and targets - F. Bernabè Gruppo TIM
 
direc tv group Merrill Lynch Media Fall Preview Conference
direc tv group Merrill Lynch Media Fall Preview Conference  direc tv group Merrill Lynch Media Fall Preview Conference
direc tv group Merrill Lynch Media Fall Preview Conference finance15
 

Tendances (20)

Merrill Lynch Global Telco and Media Conference - Marco Patuano presentation ...
Merrill Lynch Global Telco and Media Conference - Marco Patuano presentation ...Merrill Lynch Global Telco and Media Conference - Marco Patuano presentation ...
Merrill Lynch Global Telco and Media Conference - Marco Patuano presentation ...
 
Investor Meetings - Paris - Franco Bernabe' presentation (July, 3 - 4 2012)
Investor Meetings - Paris - Franco Bernabe' presentation (July, 3 - 4  2012)Investor Meetings - Paris - Franco Bernabe' presentation (July, 3 - 4  2012)
Investor Meetings - Paris - Franco Bernabe' presentation (July, 3 - 4 2012)
 
Telecom Italia – Domestic Market FY 2011 Preliminary Results and 2012‐14 Plan...
Telecom Italia – Domestic Market FY 2011 Preliminary Results and 2012‐14 Plan...Telecom Italia – Domestic Market FY 2011 Preliminary Results and 2012‐14 Plan...
Telecom Italia – Domestic Market FY 2011 Preliminary Results and 2012‐14 Plan...
 
3i Infotech
3i Infotech3i Infotech
3i Infotech
 
Telecom Italia 1Q 2011 Results (Patuano)
Telecom Italia 1Q 2011 Results (Patuano)Telecom Italia 1Q 2011 Results (Patuano)
Telecom Italia 1Q 2011 Results (Patuano)
 
Telecom Italia - Domestic Market Full-Year 2011 Preliminary Results & 2012-14...
Telecom Italia - Domestic Market Full-Year 2011 Preliminary Results & 2012-14...Telecom Italia - Domestic Market Full-Year 2011 Preliminary Results & 2012-14...
Telecom Italia - Domestic Market Full-Year 2011 Preliminary Results & 2012-14...
 
Q1 2006 Presentation
Q1 2006 PresentationQ1 2006 Presentation
Q1 2006 Presentation
 
FY 2010 Results & Plan Update - M. Patuano
FY 2010 Results & Plan Update - M. Patuano FY 2010 Results & Plan Update - M. Patuano
FY 2010 Results & Plan Update - M. Patuano
 
Q2 2007 Presentation
Q2 2007 PresentationQ2 2007 Presentation
Q2 2007 Presentation
 
Q1 2008 Comcast Corporation Earnings Conference Call
	Q1 2008 Comcast Corporation Earnings Conference Call	Q1 2008 Comcast Corporation Earnings Conference Call
Q1 2008 Comcast Corporation Earnings Conference Call
 
Conference Call Presentation 4Q09
Conference Call Presentation 4Q09Conference Call Presentation 4Q09
Conference Call Presentation 4Q09
 
Q1 2009 Earning Report of Comcast Corp.
Q1 2009 Earning Report of Comcast Corp.Q1 2009 Earning Report of Comcast Corp.
Q1 2009 Earning Report of Comcast Corp.
 
Press Releases 4 Q05 En
Press Releases 4 Q05 EnPress Releases 4 Q05 En
Press Releases 4 Q05 En
 
Telefonica Resultados 2010
Telefonica Resultados 2010Telefonica Resultados 2010
Telefonica Resultados 2010
 
Bharti Airtel
Bharti AirtelBharti Airtel
Bharti Airtel
 
Q1 2009 Presentation
Q1 2009 PresentationQ1 2009 Presentation
Q1 2009 Presentation
 
Investing in Growth – Capital Markets Day 2011
Investing in Growth – Capital Markets Day 2011Investing in Growth – Capital Markets Day 2011
Investing in Growth – Capital Markets Day 2011
 
1 q results 2012 - tpart-eng
1 q results   2012 - tpart-eng1 q results   2012 - tpart-eng
1 q results 2012 - tpart-eng
 
Take-aways and targets - F. Bernabè
Take-aways and targets - F. Bernabè Take-aways and targets - F. Bernabè
Take-aways and targets - F. Bernabè
 
direc tv group Merrill Lynch Media Fall Preview Conference
direc tv group Merrill Lynch Media Fall Preview Conference  direc tv group Merrill Lynch Media Fall Preview Conference
direc tv group Merrill Lynch Media Fall Preview Conference
 

En vedette

Telecom Italia 3Q 2012 Results – Operations – Marco Patuano
Telecom Italia 3Q 2012 Results – Operations – Marco PatuanoTelecom Italia 3Q 2012 Results – Operations – Marco Patuano
Telecom Italia 3Q 2012 Results – Operations – Marco PatuanoGruppo TIM
 
Building a New Course for TI – Marco Patuano
Building a New Course for TI – Marco PatuanoBuilding a New Course for TI – Marco Patuano
Building a New Course for TI – Marco PatuanoGruppo TIM
 
Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Luc...
Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Luc...Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Luc...
Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Luc...Gruppo TIM
 
Telecom Italia 2009 Results
Telecom Italia 2009 ResultsTelecom Italia 2009 Results
Telecom Italia 2009 ResultsGruppo TIM
 
Telecom Italia 3Q 2011 Results (Patuano)
Telecom Italia 3Q 2011 Results (Patuano)Telecom Italia 3Q 2011 Results (Patuano)
Telecom Italia 3Q 2011 Results (Patuano)Gruppo TIM
 
Telecom Italia S.p.a. Report on corporate governance and share ownership for ...
Telecom Italia S.p.a. Report on corporate governance and share ownership for ...Telecom Italia S.p.a. Report on corporate governance and share ownership for ...
Telecom Italia S.p.a. Report on corporate governance and share ownership for ...Gruppo TIM
 
Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...
Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...
Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...Gruppo TIM
 
First Quarter 2009 Financial Results
First Quarter 2009 Financial ResultsFirst Quarter 2009 Financial Results
First Quarter 2009 Financial ResultsGruppo TIM
 
Telecom Italia - Annual Report 2012
Telecom Italia - Annual Report 2012Telecom Italia - Annual Report 2012
Telecom Italia - Annual Report 2012Gruppo TIM
 
Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Cic...
Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Cic...Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Cic...
Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Cic...Gruppo TIM
 
Telecom Italia - Interim Report at March 31, 2013
Telecom Italia - Interim Report at March 31, 2013Telecom Italia - Interim Report at March 31, 2013
Telecom Italia - Interim Report at March 31, 2013Gruppo TIM
 
Telecom Argentina Full-Year 2012 Preliminary Results and 2013-2015 Plan Outli...
Telecom Argentina Full-Year 2012 Preliminary Results and 2013-2015 Plan Outli...Telecom Argentina Full-Year 2012 Preliminary Results and 2013-2015 Plan Outli...
Telecom Argentina Full-Year 2012 Preliminary Results and 2013-2015 Plan Outli...Gruppo TIM
 
First Quarter 2009 Results
First Quarter 2009 ResultsFirst Quarter 2009 Results
First Quarter 2009 ResultsGruppo TIM
 
Telecom Italia 1H 2013 Results - Franco Bernabè
Telecom Italia 1H 2013 Results - Franco BernabèTelecom Italia 1H 2013 Results - Franco Bernabè
Telecom Italia 1H 2013 Results - Franco BernabèGruppo TIM
 
Telecom Italia 1Q 2013 Results - Franco Bernabè, Piergiorgio Peluso
Telecom Italia 1Q 2013 Results - Franco Bernabè, Piergiorgio PelusoTelecom Italia 1Q 2013 Results - Franco Bernabè, Piergiorgio Peluso
Telecom Italia 1Q 2013 Results - Franco Bernabè, Piergiorgio PelusoGruppo TIM
 
Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...
Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...
Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...Gruppo TIM
 

En vedette (16)

Telecom Italia 3Q 2012 Results – Operations – Marco Patuano
Telecom Italia 3Q 2012 Results – Operations – Marco PatuanoTelecom Italia 3Q 2012 Results – Operations – Marco Patuano
Telecom Italia 3Q 2012 Results – Operations – Marco Patuano
 
Building a New Course for TI – Marco Patuano
Building a New Course for TI – Marco PatuanoBuilding a New Course for TI – Marco Patuano
Building a New Course for TI – Marco Patuano
 
Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Luc...
Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Luc...Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Luc...
Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Luc...
 
Telecom Italia 2009 Results
Telecom Italia 2009 ResultsTelecom Italia 2009 Results
Telecom Italia 2009 Results
 
Telecom Italia 3Q 2011 Results (Patuano)
Telecom Italia 3Q 2011 Results (Patuano)Telecom Italia 3Q 2011 Results (Patuano)
Telecom Italia 3Q 2011 Results (Patuano)
 
Telecom Italia S.p.a. Report on corporate governance and share ownership for ...
Telecom Italia S.p.a. Report on corporate governance and share ownership for ...Telecom Italia S.p.a. Report on corporate governance and share ownership for ...
Telecom Italia S.p.a. Report on corporate governance and share ownership for ...
 
Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...
Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...
Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...
 
First Quarter 2009 Financial Results
First Quarter 2009 Financial ResultsFirst Quarter 2009 Financial Results
First Quarter 2009 Financial Results
 
Telecom Italia - Annual Report 2012
Telecom Italia - Annual Report 2012Telecom Italia - Annual Report 2012
Telecom Italia - Annual Report 2012
 
Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Cic...
Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Cic...Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Cic...
Strategic Outlook - 2009 Results and the 2010-2012 Strategic Plan Update (Cic...
 
Telecom Italia - Interim Report at March 31, 2013
Telecom Italia - Interim Report at March 31, 2013Telecom Italia - Interim Report at March 31, 2013
Telecom Italia - Interim Report at March 31, 2013
 
Telecom Argentina Full-Year 2012 Preliminary Results and 2013-2015 Plan Outli...
Telecom Argentina Full-Year 2012 Preliminary Results and 2013-2015 Plan Outli...Telecom Argentina Full-Year 2012 Preliminary Results and 2013-2015 Plan Outli...
Telecom Argentina Full-Year 2012 Preliminary Results and 2013-2015 Plan Outli...
 
First Quarter 2009 Results
First Quarter 2009 ResultsFirst Quarter 2009 Results
First Quarter 2009 Results
 
Telecom Italia 1H 2013 Results - Franco Bernabè
Telecom Italia 1H 2013 Results - Franco BernabèTelecom Italia 1H 2013 Results - Franco Bernabè
Telecom Italia 1H 2013 Results - Franco Bernabè
 
Telecom Italia 1Q 2013 Results - Franco Bernabè, Piergiorgio Peluso
Telecom Italia 1Q 2013 Results - Franco Bernabè, Piergiorgio PelusoTelecom Italia 1Q 2013 Results - Franco Bernabè, Piergiorgio Peluso
Telecom Italia 1Q 2013 Results - Franco Bernabè, Piergiorgio Peluso
 
Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...
Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...
Relazione sul governo societario e gli assetti proprietari dell'esercizio 201...
 

Similaire à First Half 2009 Results

Telecom Italia 1Q 2010 Results
Telecom Italia 1Q 2010 Results Telecom Italia 1Q 2010 Results
Telecom Italia 1Q 2010 Results Gruppo TIM
 
Telecom Italia FY 2009 Preliminary Results
Telecom Italia FY 2009 Preliminary ResultsTelecom Italia FY 2009 Preliminary Results
Telecom Italia FY 2009 Preliminary ResultsGruppo TIM
 
Telecom Italia 1H 2010 Results
Telecom Italia 1H 2010 ResultsTelecom Italia 1H 2010 Results
Telecom Italia 1H 2010 ResultsGruppo TIM
 
Telecom Argentina - Full Year 2011 Preliminary Results & 2012-14 Plan Outline...
Telecom Argentina - Full Year 2011 Preliminary Results & 2012-14 Plan Outline...Telecom Argentina - Full Year 2011 Preliminary Results & 2012-14 Plan Outline...
Telecom Argentina - Full Year 2011 Preliminary Results & 2012-14 Plan Outline...Gruppo TIM
 
Telecom Italia 1Q 2012 Results - Franco Bernabè (10/05/2012)
Telecom Italia 1Q 2012 Results - Franco Bernabè (10/05/2012)Telecom Italia 1Q 2012 Results - Franco Bernabè (10/05/2012)
Telecom Italia 1Q 2012 Results - Franco Bernabè (10/05/2012)Gruppo TIM
 
Telecom Italia 1H 2011 Results (Patuano)
Telecom Italia 1H 2011 Results (Patuano)Telecom Italia 1H 2011 Results (Patuano)
Telecom Italia 1H 2011 Results (Patuano)Gruppo TIM
 
First Half 2009 Financial Results
First Half 2009 Financial ResultsFirst Half 2009 Financial Results
First Half 2009 Financial ResultsGruppo TIM
 
Third Quarter 2009 Results
Third Quarter 2009 ResultsThird Quarter 2009 Results
Third Quarter 2009 ResultsGruppo TIM
 
Infosys ru2 qfy2011-151010
Infosys  ru2 qfy2011-151010Infosys  ru2 qfy2011-151010
Infosys ru2 qfy2011-151010Angel Broking
 
Deutsche Bank Access Italy Conference - Marco Patuano presentation (17/05/2012)
Deutsche Bank Access Italy Conference - Marco Patuano presentation (17/05/2012)Deutsche Bank Access Italy Conference - Marco Patuano presentation (17/05/2012)
Deutsche Bank Access Italy Conference - Marco Patuano presentation (17/05/2012)Gruppo TIM
 
dover 4Q08_Slides
dover 4Q08_Slidesdover 4Q08_Slides
dover 4Q08_Slidesfinance30
 
dover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slides
dover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slidesdover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slides
dover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slidesfinance30
 
dover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slides
dover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slidesdover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slides
dover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slidesfinance30
 
Apresentação call 4Q2011
Apresentação call 4Q2011Apresentação call 4Q2011
Apresentação call 4Q2011ideiasnet
 

Similaire à First Half 2009 Results (20)

Telecom Italia 1Q 2010 Results
Telecom Italia 1Q 2010 Results Telecom Italia 1Q 2010 Results
Telecom Italia 1Q 2010 Results
 
Telecom Italia FY 2009 Preliminary Results
Telecom Italia FY 2009 Preliminary ResultsTelecom Italia FY 2009 Preliminary Results
Telecom Italia FY 2009 Preliminary Results
 
Telecom Italia 1H 2010 Results
Telecom Italia 1H 2010 ResultsTelecom Italia 1H 2010 Results
Telecom Italia 1H 2010 Results
 
Telecom Argentina - Full Year 2011 Preliminary Results & 2012-14 Plan Outline...
Telecom Argentina - Full Year 2011 Preliminary Results & 2012-14 Plan Outline...Telecom Argentina - Full Year 2011 Preliminary Results & 2012-14 Plan Outline...
Telecom Argentina - Full Year 2011 Preliminary Results & 2012-14 Plan Outline...
 
Telecom Italia 1Q 2012 Results - Franco Bernabè (10/05/2012)
Telecom Italia 1Q 2012 Results - Franco Bernabè (10/05/2012)Telecom Italia 1Q 2012 Results - Franco Bernabè (10/05/2012)
Telecom Italia 1Q 2012 Results - Franco Bernabè (10/05/2012)
 
Pirelli 1 H09 Financial Results
Pirelli 1 H09 Financial ResultsPirelli 1 H09 Financial Results
Pirelli 1 H09 Financial Results
 
Telecom Italia 1H 2011 Results (Patuano)
Telecom Italia 1H 2011 Results (Patuano)Telecom Italia 1H 2011 Results (Patuano)
Telecom Italia 1H 2011 Results (Patuano)
 
First Half 2009 Financial Results
First Half 2009 Financial ResultsFirst Half 2009 Financial Results
First Half 2009 Financial Results
 
Q4 2009 ppt_e_final
Q4 2009 ppt_e_finalQ4 2009 ppt_e_final
Q4 2009 ppt_e_final
 
Wipro
Wipro  Wipro
Wipro
 
Third Quarter 2009 Results
Third Quarter 2009 ResultsThird Quarter 2009 Results
Third Quarter 2009 Results
 
Presentation 3Q10
Presentation 3Q10Presentation 3Q10
Presentation 3Q10
 
Infosys ru2 qfy2011-151010
Infosys  ru2 qfy2011-151010Infosys  ru2 qfy2011-151010
Infosys ru2 qfy2011-151010
 
Deutsche Bank Access Italy Conference - Marco Patuano presentation (17/05/2012)
Deutsche Bank Access Italy Conference - Marco Patuano presentation (17/05/2012)Deutsche Bank Access Italy Conference - Marco Patuano presentation (17/05/2012)
Deutsche Bank Access Italy Conference - Marco Patuano presentation (17/05/2012)
 
T españa for_citi_10th_tconference_100323
T españa for_citi_10th_tconference_100323T españa for_citi_10th_tconference_100323
T españa for_citi_10th_tconference_100323
 
dover 4Q08_Slides
dover 4Q08_Slidesdover 4Q08_Slides
dover 4Q08_Slides
 
dover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slides
dover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slidesdover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slides
dover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slides
 
dover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slides
dover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slidesdover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slides
dover F63A79EE-D2DB-4AA9-BFC8-A2D414AE2159_4Q08_Slides
 
Piaggio Group - First Half 2010 Financial Results
Piaggio Group - First Half 2010 Financial ResultsPiaggio Group - First Half 2010 Financial Results
Piaggio Group - First Half 2010 Financial Results
 
Apresentação call 4Q2011
Apresentação call 4Q2011Apresentação call 4Q2011
Apresentação call 4Q2011
 

Plus de Gruppo TIM

Free to Run – TIM Capital Market Day 2024
Free to Run – TIM Capital Market Day 2024Free to Run – TIM Capital Market Day 2024
Free to Run – TIM Capital Market Day 2024Gruppo TIM
 
TIM GROUP FY '23 Preliminary Results.pdf
TIM GROUP FY '23 Preliminary Results.pdfTIM GROUP FY '23 Preliminary Results.pdf
TIM GROUP FY '23 Preliminary Results.pdfGruppo TIM
 
TIM Q3 ’23 – Delivering and Delayering
TIM Q3 ’23 – Delivering and DelayeringTIM Q3 ’23 – Delivering and Delayering
TIM Q3 ’23 – Delivering and DelayeringGruppo TIM
 
TIM-Q2-2023-Results.pdf
TIM-Q2-2023-Results.pdfTIM-Q2-2023-Results.pdf
TIM-Q2-2023-Results.pdfGruppo TIM
 
TIM Q2 2023 RESULTS
TIM Q2 2023 RESULTSTIM Q2 2023 RESULTS
TIM Q2 2023 RESULTSGruppo TIM
 
TIM-Q1-2023-Results.pdf
TIM-Q1-2023-Results.pdfTIM-Q1-2023-Results.pdf
TIM-Q1-2023-Results.pdfGruppo TIM
 
FY 2022 Preliminary Results and 2023-‘25 Plan
FY 2022 Preliminary Results and 2023-‘25 PlanFY 2022 Preliminary Results and 2023-‘25 Plan
FY 2022 Preliminary Results and 2023-‘25 PlanGruppo TIM
 
TIM GROUP - Q3 '22 results.pdf
TIM GROUP - Q3 '22 results.pdfTIM GROUP - Q3 '22 results.pdf
TIM GROUP - Q3 '22 results.pdfGruppo TIM
 
TIM Group - Q2-2022 Results
TIM Group - Q2-2022 ResultsTIM Group - Q2-2022 Results
TIM Group - Q2-2022 ResultsGruppo TIM
 
TIM Capital Market Day, 7 July 2022
TIM Capital Market Day, 7 July 2022TIM Capital Market Day, 7 July 2022
TIM Capital Market Day, 7 July 2022Gruppo TIM
 
FY-2021-Results-2022-24-Plan.pdf
FY-2021-Results-2022-24-Plan.pdfFY-2021-Results-2022-24-Plan.pdf
FY-2021-Results-2022-24-Plan.pdfGruppo TIM
 
Q1 '22 Results.pdf
Q1 '22 Results.pdfQ1 '22 Results.pdf
Q1 '22 Results.pdfGruppo TIM
 
TIM Group Q3 '21 Results - Leading the Country's digitalization
TIM Group Q3 '21 Results - Leading the Country's digitalizationTIM Group Q3 '21 Results - Leading the Country's digitalization
TIM Group Q3 '21 Results - Leading the Country's digitalizationGruppo TIM
 
TIM Q2 '21 results
TIM Q2 '21 resultsTIM Q2 '21 results
TIM Q2 '21 resultsGruppo TIM
 
Q1 '21 results
Q1 '21 resultsQ1 '21 results
Q1 '21 resultsGruppo TIM
 
Full Year 2020 results and 2021-23 plan
Full Year 2020 results and 2021-23 planFull Year 2020 results and 2021-23 plan
Full Year 2020 results and 2021-23 planGruppo TIM
 
TIM Group - Sustainability Financing Framework
TIM Group - Sustainability Financing FrameworkTIM Group - Sustainability Financing Framework
TIM Group - Sustainability Financing FrameworkGruppo TIM
 
TIM Group Q3 2020 Results
TIM Group Q3 2020 Results TIM Group Q3 2020 Results
TIM Group Q3 2020 Results Gruppo TIM
 
FiberCop and TIM CPD equity lol
FiberCop and TIM CPD equity lolFiberCop and TIM CPD equity lol
FiberCop and TIM CPD equity lolGruppo TIM
 
Tim Q2-2020-Financial Results
Tim Q2-2020-Financial ResultsTim Q2-2020-Financial Results
Tim Q2-2020-Financial ResultsGruppo TIM
 

Plus de Gruppo TIM (20)

Free to Run – TIM Capital Market Day 2024
Free to Run – TIM Capital Market Day 2024Free to Run – TIM Capital Market Day 2024
Free to Run – TIM Capital Market Day 2024
 
TIM GROUP FY '23 Preliminary Results.pdf
TIM GROUP FY '23 Preliminary Results.pdfTIM GROUP FY '23 Preliminary Results.pdf
TIM GROUP FY '23 Preliminary Results.pdf
 
TIM Q3 ’23 – Delivering and Delayering
TIM Q3 ’23 – Delivering and DelayeringTIM Q3 ’23 – Delivering and Delayering
TIM Q3 ’23 – Delivering and Delayering
 
TIM-Q2-2023-Results.pdf
TIM-Q2-2023-Results.pdfTIM-Q2-2023-Results.pdf
TIM-Q2-2023-Results.pdf
 
TIM Q2 2023 RESULTS
TIM Q2 2023 RESULTSTIM Q2 2023 RESULTS
TIM Q2 2023 RESULTS
 
TIM-Q1-2023-Results.pdf
TIM-Q1-2023-Results.pdfTIM-Q1-2023-Results.pdf
TIM-Q1-2023-Results.pdf
 
FY 2022 Preliminary Results and 2023-‘25 Plan
FY 2022 Preliminary Results and 2023-‘25 PlanFY 2022 Preliminary Results and 2023-‘25 Plan
FY 2022 Preliminary Results and 2023-‘25 Plan
 
TIM GROUP - Q3 '22 results.pdf
TIM GROUP - Q3 '22 results.pdfTIM GROUP - Q3 '22 results.pdf
TIM GROUP - Q3 '22 results.pdf
 
TIM Group - Q2-2022 Results
TIM Group - Q2-2022 ResultsTIM Group - Q2-2022 Results
TIM Group - Q2-2022 Results
 
TIM Capital Market Day, 7 July 2022
TIM Capital Market Day, 7 July 2022TIM Capital Market Day, 7 July 2022
TIM Capital Market Day, 7 July 2022
 
FY-2021-Results-2022-24-Plan.pdf
FY-2021-Results-2022-24-Plan.pdfFY-2021-Results-2022-24-Plan.pdf
FY-2021-Results-2022-24-Plan.pdf
 
Q1 '22 Results.pdf
Q1 '22 Results.pdfQ1 '22 Results.pdf
Q1 '22 Results.pdf
 
TIM Group Q3 '21 Results - Leading the Country's digitalization
TIM Group Q3 '21 Results - Leading the Country's digitalizationTIM Group Q3 '21 Results - Leading the Country's digitalization
TIM Group Q3 '21 Results - Leading the Country's digitalization
 
TIM Q2 '21 results
TIM Q2 '21 resultsTIM Q2 '21 results
TIM Q2 '21 results
 
Q1 '21 results
Q1 '21 resultsQ1 '21 results
Q1 '21 results
 
Full Year 2020 results and 2021-23 plan
Full Year 2020 results and 2021-23 planFull Year 2020 results and 2021-23 plan
Full Year 2020 results and 2021-23 plan
 
TIM Group - Sustainability Financing Framework
TIM Group - Sustainability Financing FrameworkTIM Group - Sustainability Financing Framework
TIM Group - Sustainability Financing Framework
 
TIM Group Q3 2020 Results
TIM Group Q3 2020 Results TIM Group Q3 2020 Results
TIM Group Q3 2020 Results
 
FiberCop and TIM CPD equity lol
FiberCop and TIM CPD equity lolFiberCop and TIM CPD equity lol
FiberCop and TIM CPD equity lol
 
Tim Q2-2020-Financial Results
Tim Q2-2020-Financial ResultsTim Q2-2020-Financial Results
Tim Q2-2020-Financial Results
 

Dernier

Editing progress 20th march.docxxxxxxxxx
Editing progress 20th march.docxxxxxxxxxEditing progress 20th march.docxxxxxxxxx
Editing progress 20th march.docxxxxxxxxxMollyBrown86
 
Balaji Nagar ( Call Girls ) Pune 6297143586 Hot Model With Sexy Bhabi Ready...
Balaji Nagar ( Call Girls ) Pune  6297143586  Hot Model With Sexy Bhabi Ready...Balaji Nagar ( Call Girls ) Pune  6297143586  Hot Model With Sexy Bhabi Ready...
Balaji Nagar ( Call Girls ) Pune 6297143586 Hot Model With Sexy Bhabi Ready...tanu pandey
 
Best investment platform in india-Falcon Invoice Discounting
Best investment platform in india-Falcon Invoice DiscountingBest investment platform in india-Falcon Invoice Discounting
Best investment platform in india-Falcon Invoice DiscountingFalcon Invoice Discounting
 
Corporate Presentation Probe Canaccord Conference 2024.pdf
Corporate Presentation Probe Canaccord Conference 2024.pdfCorporate Presentation Probe Canaccord Conference 2024.pdf
Corporate Presentation Probe Canaccord Conference 2024.pdfProbe Gold
 
Deutsche EuroShop | Annual Report 2023 (EN)
Deutsche EuroShop | Annual Report 2023 (EN)Deutsche EuroShop | Annual Report 2023 (EN)
Deutsche EuroShop | Annual Report 2023 (EN)Deutsche EuroShop AG
 
VVIP Pune Call Girls Handewadi WhatSapp Number 8005736733 With Elite Staff An...
VVIP Pune Call Girls Handewadi WhatSapp Number 8005736733 With Elite Staff An...VVIP Pune Call Girls Handewadi WhatSapp Number 8005736733 With Elite Staff An...
VVIP Pune Call Girls Handewadi WhatSapp Number 8005736733 With Elite Staff An...SUHANI PANDEY
 
VVIP Pune Call Girls Sopan Baug WhatSapp Number 8005736733 With Elite Staff A...
VVIP Pune Call Girls Sopan Baug WhatSapp Number 8005736733 With Elite Staff A...VVIP Pune Call Girls Sopan Baug WhatSapp Number 8005736733 With Elite Staff A...
VVIP Pune Call Girls Sopan Baug WhatSapp Number 8005736733 With Elite Staff A...SUHANI PANDEY
 
Collective Mining | Corporate Presentation - May 2024
Collective Mining | Corporate Presentation - May 2024Collective Mining | Corporate Presentation - May 2024
Collective Mining | Corporate Presentation - May 2024CollectiveMining1
 
Western Copper and Gold - May 2024 Presentation
Western Copper and Gold - May 2024 PresentationWestern Copper and Gold - May 2024 Presentation
Western Copper and Gold - May 2024 PresentationPaul West-Sells
 
VIP Call Girls Kheda 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Kheda 7001035870 Whatsapp Number, 24/07 BookingVIP Call Girls Kheda 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Kheda 7001035870 Whatsapp Number, 24/07 Bookingdharasingh5698
 
The Leonardo 1Q 2024 Results Presentation
The Leonardo 1Q 2024 Results PresentationThe Leonardo 1Q 2024 Results Presentation
The Leonardo 1Q 2024 Results PresentationLeonardo
 
VIP Call Girls Mehsana 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Mehsana 7001035870 Whatsapp Number, 24/07 BookingVIP Call Girls Mehsana 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Mehsana 7001035870 Whatsapp Number, 24/07 Bookingdharasingh5698
 
Pakistani Call girls in Ajman +971563133746 Ajman Call girls
Pakistani Call girls in Ajman +971563133746 Ajman Call girlsPakistani Call girls in Ajman +971563133746 Ajman Call girls
Pakistani Call girls in Ajman +971563133746 Ajman Call girlsgwenoracqe6
 
Ambala Escorts Service ☎️ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...
Ambala Escorts Service ☎️ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...Ambala Escorts Service ☎️ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...
Ambala Escorts Service ☎️ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...mriyagarg453
 
Nicola Mining Inc. Corporate Presentation May 2024
Nicola Mining Inc. Corporate Presentation May 2024Nicola Mining Inc. Corporate Presentation May 2024
Nicola Mining Inc. Corporate Presentation May 2024nicola_mining
 
AMG Quarterly Investor Presentation May 2024
AMG Quarterly Investor Presentation May 2024AMG Quarterly Investor Presentation May 2024
AMG Quarterly Investor Presentation May 2024gstubel
 

Dernier (20)

Editing progress 20th march.docxxxxxxxxx
Editing progress 20th march.docxxxxxxxxxEditing progress 20th march.docxxxxxxxxx
Editing progress 20th march.docxxxxxxxxx
 
Balaji Nagar ( Call Girls ) Pune 6297143586 Hot Model With Sexy Bhabi Ready...
Balaji Nagar ( Call Girls ) Pune  6297143586  Hot Model With Sexy Bhabi Ready...Balaji Nagar ( Call Girls ) Pune  6297143586  Hot Model With Sexy Bhabi Ready...
Balaji Nagar ( Call Girls ) Pune 6297143586 Hot Model With Sexy Bhabi Ready...
 
Best investment platform in india-Falcon Invoice Discounting
Best investment platform in india-Falcon Invoice DiscountingBest investment platform in india-Falcon Invoice Discounting
Best investment platform in india-Falcon Invoice Discounting
 
(👉゚9999965857 ゚)👉 VIP Call Girls Friends Colony 👉 Delhi 👈 : 9999 Cash Payment...
(👉゚9999965857 ゚)👉 VIP Call Girls Friends Colony 👉 Delhi 👈 : 9999 Cash Payment...(👉゚9999965857 ゚)👉 VIP Call Girls Friends Colony 👉 Delhi 👈 : 9999 Cash Payment...
(👉゚9999965857 ゚)👉 VIP Call Girls Friends Colony 👉 Delhi 👈 : 9999 Cash Payment...
 
Corporate Presentation Probe Canaccord Conference 2024.pdf
Corporate Presentation Probe Canaccord Conference 2024.pdfCorporate Presentation Probe Canaccord Conference 2024.pdf
Corporate Presentation Probe Canaccord Conference 2024.pdf
 
Deutsche EuroShop | Annual Report 2023 (EN)
Deutsche EuroShop | Annual Report 2023 (EN)Deutsche EuroShop | Annual Report 2023 (EN)
Deutsche EuroShop | Annual Report 2023 (EN)
 
VVIP Pune Call Girls Handewadi WhatSapp Number 8005736733 With Elite Staff An...
VVIP Pune Call Girls Handewadi WhatSapp Number 8005736733 With Elite Staff An...VVIP Pune Call Girls Handewadi WhatSapp Number 8005736733 With Elite Staff An...
VVIP Pune Call Girls Handewadi WhatSapp Number 8005736733 With Elite Staff An...
 
VVIP Pune Call Girls Sopan Baug WhatSapp Number 8005736733 With Elite Staff A...
VVIP Pune Call Girls Sopan Baug WhatSapp Number 8005736733 With Elite Staff A...VVIP Pune Call Girls Sopan Baug WhatSapp Number 8005736733 With Elite Staff A...
VVIP Pune Call Girls Sopan Baug WhatSapp Number 8005736733 With Elite Staff A...
 
(INDIRA) Call Girl Kashmir Call Now 8617697112 Kashmir Escorts 24x7
(INDIRA) Call Girl Kashmir Call Now 8617697112 Kashmir Escorts 24x7(INDIRA) Call Girl Kashmir Call Now 8617697112 Kashmir Escorts 24x7
(INDIRA) Call Girl Kashmir Call Now 8617697112 Kashmir Escorts 24x7
 
Collective Mining | Corporate Presentation - May 2024
Collective Mining | Corporate Presentation - May 2024Collective Mining | Corporate Presentation - May 2024
Collective Mining | Corporate Presentation - May 2024
 
Western Copper and Gold - May 2024 Presentation
Western Copper and Gold - May 2024 PresentationWestern Copper and Gold - May 2024 Presentation
Western Copper and Gold - May 2024 Presentation
 
VIP Call Girls Kheda 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Kheda 7001035870 Whatsapp Number, 24/07 BookingVIP Call Girls Kheda 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Kheda 7001035870 Whatsapp Number, 24/07 Booking
 
The Leonardo 1Q 2024 Results Presentation
The Leonardo 1Q 2024 Results PresentationThe Leonardo 1Q 2024 Results Presentation
The Leonardo 1Q 2024 Results Presentation
 
VIP Call Girls Mehsana 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Mehsana 7001035870 Whatsapp Number, 24/07 BookingVIP Call Girls Mehsana 7001035870 Whatsapp Number, 24/07 Booking
VIP Call Girls Mehsana 7001035870 Whatsapp Number, 24/07 Booking
 
Pakistani Call girls in Ajman +971563133746 Ajman Call girls
Pakistani Call girls in Ajman +971563133746 Ajman Call girlsPakistani Call girls in Ajman +971563133746 Ajman Call girls
Pakistani Call girls in Ajman +971563133746 Ajman Call girls
 
Ambala Escorts Service ☎️ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...
Ambala Escorts Service ☎️ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...Ambala Escorts Service ☎️ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...
Ambala Escorts Service ☎️ 6378878445 ( Sakshi Sinha ) High Profile Call Girls...
 
(👉゚9999965857 ゚)👉 VIP Call Girls Greater Noida 👉 Delhi 👈 : 9999 Cash Payment...
(👉゚9999965857 ゚)👉 VIP Call Girls Greater Noida  👉 Delhi 👈 : 9999 Cash Payment...(👉゚9999965857 ゚)👉 VIP Call Girls Greater Noida  👉 Delhi 👈 : 9999 Cash Payment...
(👉゚9999965857 ゚)👉 VIP Call Girls Greater Noida 👉 Delhi 👈 : 9999 Cash Payment...
 
Nicola Mining Inc. Corporate Presentation May 2024
Nicola Mining Inc. Corporate Presentation May 2024Nicola Mining Inc. Corporate Presentation May 2024
Nicola Mining Inc. Corporate Presentation May 2024
 
Call Girls in Panjabi Bagh, Delhi 💯 Call Us 🔝9953056974 🔝 Escort Service
Call Girls in Panjabi Bagh, Delhi 💯 Call Us 🔝9953056974 🔝 Escort ServiceCall Girls in Panjabi Bagh, Delhi 💯 Call Us 🔝9953056974 🔝 Escort Service
Call Girls in Panjabi Bagh, Delhi 💯 Call Us 🔝9953056974 🔝 Escort Service
 
AMG Quarterly Investor Presentation May 2024
AMG Quarterly Investor Presentation May 2024AMG Quarterly Investor Presentation May 2024
AMG Quarterly Investor Presentation May 2024
 

First Half 2009 Results

  • 1. TELECOM ITALIA GROUP 1H 2009 Results Milan, August 6th, 2009 Telecom Italia 1H09 Results FRANCO BERNABE’
  • 2. TELECOM ITALIA GROUP 1H 2009 Results Safe Harbour These presentations contain statements that constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements appear in a number of places in this presentation and include statements regarding the intent, belief or current expectations of the customer base, estimates regarding future growth in the different business lines and the global business, market share, financial results and other aspects of the activities and situation relating to the Company. Such forward looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those in the forward looking statements as a result of various factors. Analysts are cautioned not to place undue reliance on those forward looking statements, which speak only as of the date of this presentation. Telecom Italia Spa undertakes no obligation to release publicly the results of any revisions to these forward looking statements which may be made to reflect events and circumstances after the date of this presentation, including, without limitation, changes in Telecom Italia Spa business or acquisition strategy or to reflect the occurrence of unanticipated events. Analysts and investors are encouraged to consult the Company's Annual Report on Form 20-F as well as periodic filings made on Form 6-K, which are on file with the United States Securities and Exchange Commission. FRANCO BERNABE’ 1
  • 3. TELECOM ITALIA GROUP 1H 2009 Results Agenda TI Group Main Achievements Focus on Domestic Business Focus on TIM Brasil Wrap Up FRANCO BERNABE’ 2
  • 4. TELECOM ITALIA GROUP 1H 2009 Results TI Group 1H 09 Progress Report Enhanced Regulatory Dialogue Improved Customer Satisfaction Domestic Reshaped Revenue Mix Recovered in Fixed Business Focus on Late on Consumer Mobile Performance Core Stabilize Continued Cash Cost Rationalization Markets Ebitda and Reversed Commercial Kpis Improve Brazil Free Cash Safeguarded Profitability Flow Generation Refinancing Completed Financial Discipline Reduced Average Cost of Debt FRANCO BERNABE’ 3
  • 5. TELECOM ITALIA GROUP 1H 2009 Results Improved Operating Cash Flow Euro mln, Reported data Operating FCF %OFCF on Revenues +587 2,170 1,583 15.6% 10.7% I Half 08 I Half 09 I Half 08 I Half 09 FRANCO BERNABE’ 4
  • 6. TELECOM ITALIA GROUP 1H 2009 Results TI Group Improved Profitability: Organic Results vs. 2008 Euro mln, % Revenues -554M€ 14,507 -3.8% 13,953 EBITDA IIQ 7,444 -284, -3.8% 7,160 41.2% +1.5 p.p. 39.7% % on IQ 7,063 -270, -3.8% 6,793 Revenues -12M€ -0.2% I Half 08 I Half 09 5,759 5,747 Opex IIQ +58, +2.0% -542M€ 8,748 -6.2% -70, -2.4% 8,206 IQ IIQ -342, -7.5% I Half 08 I Half 09 IQ -200, -4.8% I Half 08 I Half 09 FRANCO BERNABE’ 5
  • 7. TELECOM ITALIA GROUP 1H 2009 Results Cash Cost Control: a Group-Wide Commitment Euro mln, Organic data, % Organic OPEX I Half 09 EBITDA Margin Δ abs. vs. Δ %. vs. Δ %. 1Q09 I Half ‘08 I Half ‘08 vs 1Q08 1H08 1H09 45.7% 46.8% Domestic 5,799 -403 -6.5% -4.5% +1.1 p.p. 24.2% TIM 1,743 -47 -2,6% -4.4% 20.5% +3.7 p.p. Brasil 21.0% European 484 -39 -7.5% -6.1% 18.5% +2.5 p.p. Broadband -5.3% TI Media 120 -14 -10.4% -12.5% -21.8% +16.5 p.p. Other BU & 60 -39 Eliminations 39.7% 41.2% 8,206 -542 -6.2% -4.8% +1.5 p.p. TI Group FRANCO BERNABE’ 6
  • 8. TELECOM ITALIA GROUP 1H 2009 Results Domestic: Efficiency Program on Track Euro mln, Organic data, %, Units 8,154 7,408 -746 -9.1% Capex -343 -17.6% Strong Cash Cost-Cutting Program Opex -403 -6.5% IH08 IH09 Cash Cost on Revenues EBITDA Margin Reducing Cash Cost on Revenues 71.4% -3.4 p.p. + 1.1 p.p. 46.8% Improving Profitability 68.0% 45.7% IH08 IH09 IH08 IH09 +14% Subsidy (€/unit) 56 49 Selective Cost Control IH08 IH09 0.4 0.9 0.5 Target FY Efficiency on Track vs. FY Target opex capex total % 1H09 on FY 45% 74% 57% Target 64.1 Moving towards a Lean Headcount (’000) - 5.0 59.1 08-09 Target achieved Organization ~5.0 Jan 1, 08 July 31, 09 FRANCO BERNABE’ 7
  • 9. TELECOM ITALIA GROUP 1H 2009 Results Agenda TI Group Main Achievements Focus on Domestic Business Focus on TIM Brasil Wrap Up FRANCO BERNABE’ 8
  • 10. TELECOM ITALIA GROUP 1H 2009 Results Domestic: a Revised Revenues Mix… EBITDA Margin I Half ’09 Change YoY Strategic Priority + ICT Services 18% Mobile BroadBand 12% Growth Wireline BroadBand 8% Wireline Access* 0% Outgoing Mobile Voice -3% Mobile Sms -5% Defend & -7% Recover Wireline Business Data Outgoing Fixed Voice -13% Wireline Handsets -9% Reduce Mobile Handsets -30% Wireline Voice VAS -22% - Reposition Mobile VAS Content -29% (*) Retail and Wholesale (includes Naked Fees) FRANCO BERNABE’ 9
  • 11. TELECOM ITALIA GROUP 1H 2009 Results …a Rationalized Handset Strategy… Distribution focused on data enabling devices to support revenues and reduce pay-back period in mobile Italian mobile handset market: share on sell-out Market share trends confirm overall units -10.5% reduction of push by all mobile operators -50% -3.9% TI’s rationalization reduces low-end handsets distributed through TIM channels -22.9% without a bundled mobile service Stop on 2G handset subsidy to finance +32.1% efficiency & growth I Half 09 TI confirms leadership in ARPU generating I Half 08 segments: Wind H3G VO TIM Fresh Mkt Smartphone: ~42% m-share Source: GFK i-Phone ~58% m- share Domestic fixed equipment revenues Euro mln Focus on ICT integrated solutions for TOP Customers 319 290 Exit from Non ARPU generating Voice equipment to focus on value rather than 16.1% volume Mark-up % Unitary mark-up and volume increase of ICT 11.3% drive overall margin uplift I Half 08 I Half 09 FRANCO BERNABE’ 10
  • 12. TELECOM ITALIA GROUP 1H 2009 Results Domestic: FY09 EBITDA Guidance …Positively Impacting Organic Margins Euro bln -3/-4% Euro mln, % 10.3 9.9-10.0 Revenues -537 -4.7% FY08A FY09E 11,428 10,891 -287, -4.9% EBITDA IIQ 45.7% 46.8% -250, -4.5% % on IQ Revenues +1.1 p.p. I Half 08 I Half 09 -134 -2.6% Opex 5.226 5.092 -403 -18, -0.7% IIQ 6,202 -6.5% 5,799 IQ -116, -4.4% IIQ -269, -8.3% I Half 08 I Half 09 IQ -134, -4.5% I Half 08 I Half 09 FRANCO BERNABE’ 11
  • 13. TELECOM ITALIA GROUP 1H 2009 Results Domestic: Top-Line by Technology Revenues Wireline Revenues Trend Euro mln, % Δ % 09 vs 08 -537M€ Services Total -4.7% 11,428 10,891 1Q 2Q 1Q 2Q -0 .6 -1 .2 Wireline -121, -1.6% -1 .9 -2 .0 Mobile -329, -7.1% Mobile Revenues Trend Elim & Δ % 09 vs 08 adj* I Half 08 I Half 09 Services Total 1Q 2Q 1Q 2Q -4 .9 -5 .9 -7 .1 -7 .1 * Change mainly attributable to +Δ leased lines FRANCO BERNABE’ 12
  • 14. TELECOM ITALIA GROUP 1H 2009 Results Domestic Fixed: TI Access Performance Telecom Italia Retail Access Evolution TI Line Loss Evolution 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 TI Line Loss Evolution 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 OLO Access Growth (TI Wholesale) ULL WLR NAKED +346 265 271 223 112 105 141 162 133 83 101 110 104 122 108 41 39 77 66 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 - Level of OLO Infrastructure + €/month + - FRANCO BERNABE’ 13
  • 15. TELECOM ITALIA GROUP 1H 2009 Results Domestic Fixed: Focus on BB Broadband Market Broadband Activations 2Q09 Total Italian BB accesses ‘000 ‘000 10,660 11,528 11,775 FRESH CHURN MARKET MARKET TI retail accesses ‘000 +16 TI <300 6,564 6,610 6,754 6,843 6,859 Free 79% 81% 76% 77% Flat (%) 75% OLO 2Q08 3Q08 4Q08 1Q09 2Q09 TI BB net adds 7% market share reflects quarter: Broadband ARPU and Service Revenues Euro million; Euro/month Backlog reduction 17.9 18.1 Asymmetry in win back for TI BB ARPU 731 +7.8% 788 - AGCOM Ruling - days to transfer end user between fixed network operators Asymmetry Symmetry IIQ +8.2% Today Tomorrow IQ +7.4% I Half 08 I Half 09 From OLO From TI TI OLO to TI to OLO FRANCO BERNABE’ 14
  • 16. TELECOM ITALIA GROUP 1H 2009 Results Domestic Fixed: Focus on ICT Italian ICT Market Revenues Trend (*) Highlights Euro Bln -8.0% Top / Large Account segment Winning “Structured Partnership” approach with 4,6 leading IT/ICT players 4,2 Enhance value of offer through: 9.0% close interaction with client TI Market 7.1% Share on ICT valorization of network infrastructure +1.9 p.p. Revenues project/realization of nextG IT services I Half 08 I Half 09 Business segment Focus Telecom Italia ICT Revenues Strong leverage on “Impresa Semplice” brand to Euro Mln Service Revenues define TI distinctive positioning in SME segment +13.6% Enrichment of horizontal solutions: certified 330 375 +17.7% e-mail, web collaboration, desktop mgmt 239 Launch of first ICT vertical solutions tailored on 203 specific client segments I Half 08 I Half 09 I Half 08 I Half 09 (*) Source SIRMI FRANCO BERNABE’ 15
  • 17. TELECOM ITALIA GROUP 1H 2009 Results Domestic Mobile Revenues Euro mln 1H’08 1H’09 Δ% YoY Total 4,641 4,312 (7.1) = €cent/minute Mln minutes -3.5% +0,8% 17,778 Outgoing 2,417 2,340 (3.2) (1.7) 12.0 12.1 17,152 Voice 1H 08 1H 09 1H 08 1H 09 + €cent/minute Mln minutes Incoming Traffic -11.0% -3.0% Business 862 776 (10.0) (1.8) 10.0 8.9 7,155 6,940 Received * 1H 08 1H 09 1H 08 1H 09 + Euro mln Messaging Content Browsing -7% 512 474 +12% -29% VAS 1,037 969 (6.6) (1.5) 229 296 332 162 1H 08 1H 09 1H 08 1H 09 1H 08 1HQ 09 + Mobile Handsets (mln) Sales/unit € 3.1 2.0 Handsets 325 227 (30.2) (2.1) 2G 47% 37% 112 104 3G+Laptops & 53% 63% Internet keys 1H 08 1H 09 1H 08 1H 09 (*) Incoming, Visiting and Other Revenues FRANCO BERNABE’ 16
  • 18. TELECOM ITALIA GROUP 1H 2009 Results Mobile TOP and Business Segments KPI trend 1H 09 Main Actions 2H09 “Convergent Offering” MNP trend (‘000) Start service extension and up-selling Consip contract: of VAS to PA lines base +160K lines activated Increase Fixed-Mobile-IT convergence TOP & +72 Extension to 390K by YE Push Blackberry voice/data bundles and Large Accounts device management Strong win-back of large accounts Develop mobile remote access/ applications “Integrated Caring” Market share Intensify pre-retention actions 10-499 employees Δ YoY Customer base Push on cross selling to fixed customer base growth led by non- Develop business driven VAS: human lines Entry-level promotions SME/SOHO -0.5pp Halt of human line Segmented offers according to usage loss as of June Increase portfolio of enabling devices month ’09 Continue improving customer satisfaction TIM Competitors FRANCO BERNABE’ 17
  • 19. TELECOM ITALIA GROUP 1H 2009 Results Mobile Consumer Segments Market Share trend 1H09 Main Actions 2H09 Δ YoY “Lock-in” Dedicated customer service for One2One caring Stable revenues trend due to Step-up 24 month lock-in with flat offering and Elite stable high value CB handset subsidy growth Increase mobile BB penetration through upselling Strong push on acquisitions leveraging on new MNP and convenient tariff plans: “Win back & MNP promotion with handsets value reimbursed in traffic to improve acquisition quality invest on Loss of cost- conscious Competitive price plan for high usage clients elasticity” Massive -0.4pp customers Develop usage through: One2One actions on-net Broader Messaging offers extended to voice-only target Push mobile BB with strong lock-in on aggressive bundle offers Upsell microbrowsing Broaden Friends&Family options to drive on-net volumes “Reclaim” Loss of cost- Launch Special tariffs for text messaging using seasonal conscious Tribù Young -1.1pp with high on net promotions (Carta Vacanze and Summer crash program) Extend concept of Young communities to attack transversal volumes communities leveraging same price architecture TIM Competitors FRANCO BERNABE’ 18
  • 20. TELECOM ITALIA GROUP 1H 2009 Results Agenda TI Group Main Achievements Focus on Domestic Business Focus on TIM Brasil Wrap Up FRANCO BERNABE’ 19
  • 21. TELECOM ITALIA GROUP 1H 2009 Results TIM Brasil: Reversing the Trend in Market Share and MNP Net Adds e Net Share TIM Market Share TIM ‘000 lines. % Market share % Net share% Ranking in net share 29.1% #1 #2 #1 37.7% 32.2% 24.1% % Net 2.000 17.4% 0 1,729 0 share 1.500 0 0 1,282 Apr May Jun 0 0 1.000 Net Adds 500 2400% Clean-up: 2350% ~1mln lines 0 2Q08 2Q09 2300% Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 2008 2009 MNP Post Paid Customer Base TIM % MNP-in/out Mln Lines 145% 145% Consumer 113% 120% Post paid + 125% 105% 107% “Zero Balance” Corporate 85% 78% 69% 65% - 56% 55% 44% 62% 45% 40% 24% 26% 46% 25% 23% 2008 2009 22% 25% 14% Jan Feb Mar Apr May Jun Pre-paid 27.0 28.4 29.8 29.9 31.6 Post-paid 6.8 6.8 6.6 6.2 6.2 FRANCO BERNABE’ 20
  • 22. TELECOM ITALIA GROUP 1H 2009 Results TIM Brasil: Organic Main Results Brazil: FY09 EBITDA Guidance R$ bln, % Euro mln, % +10% Revenues 3.3 ~3.6 +47M€ 2,252 +2.1% 2,299 FY08A FY09E IIQ +40, +3.4% EBITDA +3.7 p.p. 24.2% % on 20.5% IQ +7, +0.7% Revenues +94M€ +20.4% 1H08 1H09 556 Opex 462 -47M€ IIQ +50, 20.1% 1.790 -2.6% 1.743 IIQ -10, -1.1% IQ +44, +20.7% IQ -37, -4.4% 1H08 1H09 1H08 1H09 FRANCO BERNABE’ 21
  • 23. TELECOM ITALIA GROUP 1H 2009 Results TIM Brasil: The Path Ahead Always Focusing on Profitability 1Q09 2Q09 3Q09 4Q09 New offer portfolio: Fostering usage: Commercial Push Strategy: Pure Mobile “recarga imperdível” Commercial on new offers April (Infinity prepaid. LD Infinity Organization: new Da Vinci) Dubling Node-B in 3G management team June (Infinity postpaid. Increase in market share: coverage Unico) Advertising: new format Postpaid voice(BU/CO) Push on sale channels: Push on prepaid Infinity Closing Intelig and first and higher advertising “Back-to” postpaid synergies captured presence Focus on MNP Offer (July) 4 in 1 Back to Top of Mind and Network quality Improving customer Customer Preference satisfaction New“Imperdível” “Network and Brand “Back to Sales” “Back to Talking” “Back to Growth” Recovery” Restructuring the company, recovering strong positioning, sustaining profitability and cash flow FRANCO BERNABE’ 22
  • 24. TELECOM ITALIA GROUP 1H 2009 Results Agenda TI Group Main Achievements Focus on Domestic Business Focus on TIM Brasil Wrap up FRANCO BERNABE’ 23
  • 25. TELECOM ITALIA GROUP 1H 2009 Results TI Group 1H 09 Progress Report Enhanced Regulatory Dialogue Improved Customer Satisfaction Domestic Reshaped Revenue Mix Recovered in Fixed Business Focus on Late on Consumer Mobile Performance Core Stabilize Continued Cash Cost Rationalization Markets Ebitda and Reversed Commercial Kpis Improve Free Cash Brazil Safeguarded Profitability Flow Generation Refinancing Completed Financial Discipline Reduced Average Cost of Debt FRANCO BERNABE’ 24
  • 26. TELECOM ITALIA GROUP 1H 2009 Results Back-up FRANCO BERNABE’ 25
  • 27. TELECOM ITALIA GROUP 1H 2009 Results Domestic: Revenues by Customer Segment and technology Euro million, %; Organic data Domestic Revenues* Domestic Revenues by Technology by Customer Segment 11,428 -4.7% 10,891 Total Domestic 11,428 -4.7% 10,891 TI Sparkle & 1,755 Nat. wholesale 1,851 Mobile 4,641 -7.1% 1,872 4,312 Top --3.0% 1,816 Business 2,092 --8.7% 1,911 Wireline 7,522 -1.6% 7,401 5,947 --6.8% Consumer 5,544 Elim, adj & -238 -231 I Half 08 I Half 09 others I Half 08 I Half 09 * Domestic= Core domestic + TI Sparkle Group FRANCO BERNABE’ 26
  • 28. TELECOM ITALIA GROUP 1H 2009 Results Consumer: Offering Roadmap Mobile 3Q Broadband 3Q Offering Portfolio Offering Portfolio Cross Selling - homeTV con Alice Mobile sul conto Telecom 630k Target Activations Pro Pro Pro Massivo From launch Novità m m m Maxxi Internet o o o Cartavacanze MaxxiRicarica Novità Messaggi Target TIMin2 Elite 2.0 7Mb Alice Casa Alice Casa ADSL Internet Voce& QuickStart 20€ Internet 66k ALICE Tutto + Target 7Mb Young 2.0 Activations 20Mb 20€ 7Mb 10 €/mese 30h (con chiavetta) From launch DAY 25€ Incluso Target 35€ 20 €/mese 30h Etnico 23€ 20Mb (con pc) Voce 35€ 20 € €/mese 100h Voce (solo traffico) Con Canone Senza Canone Acquisitions BB Fixed + Voice MNP Alice Day New promotion “Ti rimborso il telefono”: handset value returned in traffic Increase penetration of occasional ADSL users. Entry level offering New exclusive concept for value acquisitions monthly cost of 3 € (including basic modem basic) and daily 2€ token with a focus on Large Distribution Anti Digital Divide Strengthening of cross MNP promotion TIM Welcome Home BB in areas not covered by ADSL. Wi-fi routermobile + traffic Aggressive tariffs for international calls Voice Traffico Voce no limits: without monthly fee of 25 € rtg line + limitless F-F Carta Vacanze develop voice and sms traffic Opzione chiama Mobile in Retention e Win Back TIM in2 for on-net volume development Loyalty and retention Mobile BB Launch of new Club Premium for top clients Alice Mobile Quickstart: increase mobile BB penetration among ADSL Strengthening of “competitive like” retention offerings and customers, 3 €/month (for 24 months), including 3 h of traffic, key and soft Lock in plan for top clients tariff (2€/h). On credit cards and TI account FRANCO BERNABE’ 27
  • 29. TELECOM ITALIA GROUP 1H 2009 Results Business: Offering Roadmap Marketing Strategy II Half Voice Widening of most successful range of offerings: One Business (bulk of usable minutes on all customers’ lines with an extension to SMS) FLEX (highly modular offer with profile enrichment) MOBILE BB Widening of target market with semi-flat and consumption offerings for Browsing and Mail Strong push on the use of enabling handsets with mail and browsing services (full qwerty). Voice Release of new bundle offerings for voice-only customers Offering differentitation through SLA improvement FIXED BB Widening of 2play range of offerings and improvement of broadband performance (upload increase) Relaunch of BroadBand entry level offerings Repositioning of Flat packages RETENTION Revision of pre-retention and churn management rational, based on new predictive algorithms Completion of standard solutions and launch of vertical solutions ICT Bundling of off the shelf ICT services with broadband services and PCs CONVERGENT One customer service FRANCO BERNABE’ 28
  • 30. TELECOM ITALIA GROUP 1H 2009 Results TIM Brasil: 2009 Action Plan: 1H09 Achievements Share of communication investment 1 Repositioning 30% 32% 31% 30% Brand Increase in the share of voice First Player 17% 29% New format to increase recall e brand linkage TIM 24% 19% 2006 2007 2008 2009 TIM Network Quality 2 Focus on 2G network quality 99.5% 100.0% Network 2G: Excellence in voice quality 3G: right on spot 84.1% Dic 08 Mar 09 Jun 09 Customer Satisfaction 3 Selectivity and multi -channel approach = = - + + - Caring Service improvement : decongestion and multi-channel approach Caring model evolution: service level vs. customer value TIM First Player Distinctivity and innovation “Infinity” Success ~2500 4 Infinity pre/ post Prepaid Infinity Base (000 lines) ~1600 New offers “Azul” (long distance = local) ~650 Recarga Imperdivel 5 TIM Unico Mar 09 Apr 09 May 09 Jun 09 “Voltamos a vender” “Back to selling” 5 Go back to growth in post-paid Gross adds Sales Channel Distribution channel rationalization Churn Commissioning based on value 1Q Apr 09 May 09 Jun 09 Bad Debt Evolution Structural re-thinking 9.6% 6 Revision of go-to-market models and supplier renegotiation 6.8% Efficiency Financing the growth and defending profitability 4.7% 4.1% 4.8% 3.6% Improving acquisition quality 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 FRANCO BERNABE’ 29