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Mobile
Advertising
4th-7th July 2011, Sheraton Park Lane, London
                                                                                                                       The only
                                                                                                                         mobile
Learn how to develop profitable mobile advertising campaigns                                                        advertising
and deliver relevant location based marketing that reaches the                                                         event for
                                                                                                                      operators
right audience at the right time to compete with OTT players
                                                                                                                     and led by
                                                                                                                      operators
Key Issues To Be Addressed:
                                                                       12 Operator Case Studies
• Understand how to leverage mobile advertising                        Led By:
  to drive new revenue streams and enhance the
                                                                       Shaun Gregory, Managing Director of O2 Media,
  customer experience
                                                                       Telefónica O2 UK
• Learn how to develop and enable targeted
  location based marketing campaigns that ensure                       Elvin Altun, Mobile Marketing Unit Head,
  relevance to your customers                                          Turkcell
• See how to use your customer data to develop                         Ludovic Lévy, Director of Mobile Advertising,
	 profitable	campaigns	with	advertising	brands                         Orange
• Evaluate different strategies for increasing customer
  opt-in for your mobile advertising campaigns                         Saadi Hussain, Head of Commercial Propositions,
                                                                       BT Global Services

Plus, take advantage of the additional learning                        Gavin Gibbons, Senior Product Manager, Mobile
opportunities:                                                         Advertising, Deutsche Telekom
Pre-Conference Workshop – Monday 4th July 2011
Determining how to incorporate a location based marketing campaign     Razvan Barbulescu, Mobile Advertising Senior
into your mobile advertising strategy to optimise relevance and add    Product Manager, Vodafone Romania
value to your customers
                                                                       Lucie Chmarová, Advertising Services Manager,
Post-Conference Workshop – Thursday 7th July 2011                      T-Mobile Czech Republic
Understanding how to develop an opt-in advertising campaign that
your customers will be attracted to and your advertising brand will    Sergio Cozzolino, Mobile ICT Solutions VP & GSMA
want to invest in                                                      Smart Card Group Chairman, Telecom Italia

          “A great opportunity to get a valuable insight              “Mobile Advertising is a major growth opportunity
          into the role operators will play in transforming           for telecoms operators, media, internet and
          the mobile advertising landscape”                           advertising stakeholders alike – the fast pace and
                                                                      upcoming evolutions will be very exciting.”
          Reg Cox, Director of Operations,                            Dr. Nejc M. Jakopin, Head of Staff Position, Corporate
          GSMA                                                        Strategy & Programme Management, E-Plus Mobilfunk

                                                                                                             Produced by:


Register now at www.mobileadvertisingeurope.com
At a time when Mobile Advertising companies and brands are investing in mobile, do you      Case Studies Not To Be
want to know how to take advantage of this lucrative revenue stream?
                                                                                            Missed
And, do you need to learn how to leverage your customer data to enable relevant and
targeted advertising campaigns that satisfy both your customers and advertisers?            v	 Hear Turkcell share their
                                                                                               experience and best practice in
If so, take advantage of Telecoms IQ’s Mobile Advertising event for mobile and              	 developing	profitable	advertising		
integrated operators alike, where you will learn how to leverage your assets to develop        campaigns
advertising campaigns that drive revenues for both you and your advertising brand.
Learn from the strategies that your peers have developed to encourage their customers       v See how Telefónica O2 UK have
to opt-in to marketing campaigns to enable targeted advertising and how they are              developed a targeted location
combining it with location based technologies to send offers to the right customer in the     based marketing campaign
right place at the right time.                                                                that ensures relevance to their
                                                                                              customers
Make sure you are part of this unique event and learn how to convince brands to work
with you to advertise their products and how to leverage applications as a channel to       v Understand how Orange are
                                                                                              positioning themselves in the
deliver mobile advertising. The programme will be led by our expert speaker panel,
                                                                                              advertising ecosystem and
including:                                                                                    leveraging it to enhance the
                                                                                              customer experience
Managing Director of O2 Media, Telefónica O2 UK
Mobile Marketing Unit Head, Turkcell                                                        v Examine how Telecom Italia
                                                                                              are combining new technologies
Advertising Services Manager, T-Mobile Czech Republic
                                                                                              with SMS and MMS to enhance
Director of Mobile Advertising, Orange                                                        campaign effectiveness
Mobile Advertising Senior Product Manager, Vodafone Romania
Head of Staff Position, Corporate Strategy & Programme Management, E-Plus Mobilfunk         v Hear how BT are combining
Director of Operations, GSMA                                                                  M-Payments with mobile
                                                                                              advertising to complete the sales
Reserve your place today and learn how to develop effective and relevant advertising          transaction
campaigns that compete with OTT players and secure your place in the mobile advertising
value chain.                                                                                v Understand how Vodafone
                                                                                              Romania have developed an
I look forward to seeing you at the event in July,                                            attractive opt-in campaign to suit
                                                                                              both the advertiser and the
                                                                                              customer
Joanna Sturgess                                                                             v Hear from T-Mobile Czech
Conference Producer                                                                           Republic how they are
Telecoms IQ                                                                                   leveraging location based
                                                                                              marketing to deliver targeted
P.S. Book and pay before 13th May 2011 to SAVE up to €700                                     advertising campaigns
visit www.mobileadvertisingeurope.com now to secure your place



Pre-Conference Workshop: Monday 4th July 2011
Registration and coffee will begin at 09.30.
The workshop will take place between 10.00 & 16.00 with appropriate breaks for lunch and refreshments.

Determining how to incorporate a location based marketing campaign into your mobile advertising
strategy to optimise relevance and add value to your customers
In this workshop delegates will learn how to successfully develop a location based marketing campaign and incorporate it
into their mobile advertising strategy. Learn how to leverage location based advertising to add value for your customers
and ensure optimum ROI for your advertising brand.
Key topics to be addressed:
v   Examine and analyse examples of successful location based marketing campaigns
v   Establish what customer data to use and how to gather it
v   Understand which technology upgrades are required to enable location based marketing
v   Determine how to deliver location based marketing campaigns in real time
v   Examine where to set the geo-fenced area and determining how to limit the number of offers that a customer receives
v   Learn how to leverage “pull” location based advertising including location aware services with relevant content
v   Determine how to incorporate a location based campaign with your existing mobile advertising campaigns
Led by: Stephane Gantchev, Co-Founder, MobileMonday Sofia


    Register now by contacting us on +44 (0) 20 7368 9300
Conference Day One: Tuesday 5th July 2011
09.00 Registration and coffee
                                                                               14.40 Understanding how Orange are positioning themselves in
09.25 Welcome address                                                                the advertising ecosystem and how they are leveraging it
      Joanna Sturgess, Conference Producer, Telecoms IQ                              to enhance the customer experience
09.30 Opening remarks from the Chair followed by a                                   v Understanding the role of the operator in the advertising ecosystem
      speed networking session                                                         and how Orange are positioning themselves in the value chain
                                                                                     v Determining how operators can leverage advertising and work with
09.50 Learning from Turkcell how they are using mobile as a                            brands to generate additional market share
      mass media and marketing channel                                                 v Developing effective revenue share models
      v Examining the power of mobile over alternative advertising and               v Establishing how operators can work with brands to enhance the
        marketing channels                                                             customer experience:
      v Identifying the need for mobile marketing products and Turkcell’s              v Analysing the steps that Orange have taken so far in this area and
        Award Winning Cases:                                                             evaluating their success
        v Opt-in Database                                                            Ludovic Lévy, Director of Mobile Advertising, Orange
        v Mobile Advertising
        v Campaigns                                                            15.20 Examining the “Deal or No Deal” campaign by Vodafone
      v Evaluating the success of Turkcell’s mobile advertising strategy and         and Kraft to understand how brands embrace mobile
        the ROI achieved
                                                                                     marketing to reach their business targets
                                                                               	     Mobile	Marketing	has	come	a	long	way	and	is	finally	reaching	the		
      Elvin Altun, Mobile Marketing Unit Head, Turkcell                              mainstream. Mobile is changing the consumer and marketing
10.30 Determining how to leverage new technologies to                                landscape. Vodafone Turkey will share their experiences from their
      enhance campaign effectiveness and whether to combine                          “Deal or No Deal” campaign that has been selected as a 2011 GSMA
      them with traditional mobile advertising channels                        	     finalist	in	the	Best	Mobile	Advertising	and	Marketing	category.
      v Analysing the role of traditional channels such as SMS and MMS in            v Understanding the dynamics of a mobile marketing campaign
        mobile advertising campaigns                                                 v Determining how brands can maximise the effectiveness of a
      v Leveraging new technical solutions to target customers effectively             campaign by partnering with an operator
        based on their preferences:                                                  v Establishing how to use mobile advertising in promotional
        v NFC applications                                                             campaigns to target the right person, at the right time, in the right
        v TAG applications                                                             location, via the right channel, with the right offer
      v Establishing how to combine these solutions to boost B2B2C                   v Understanding the importance of mobile advertising to reach
        advertising campaigns                                                          potential customers
      v Finding the right customer balance between privacy and                       v Evaluating the overall success of the campaign in terms of customer
        convenience                                                                    take-up and ROI
      v Evaluating the effectiveness of traditional versus innovative                Emre Kanaat, Senior Manager of Mobile Marketing & Business
        campaigns and determining when to combine the two to achieve                 Partners Management, Vodafone Turkey
        optimum effectiveness
      Sergio Cozzolino, Mobile ICT Solutions VP & GSMA Smart Card              16.00 Afternoon refreshments
      Group Chairman, Telecom Italia                                           16.30 Examining recent and future developments in Deutsche
11.10 Morning refreshments                                                           Telekom’s mobile advertising strategy
                                                                                     Deutsche Telekom is already active in mobile advertising in more than
11.40 Panel Discussion: Can you change the negative                                  ten European markets. In this session the speaker will talk about the
      perception of mobile SMS advertising?                                          the new globally standardised platform that they are using to
      v How can operators develop an effective communication strategy                integrate local features. In addition, you will learn about the new
        with their customers so they know what data is being shared?                 formats and channels that Deutsche Telekom are developing to
      v How can operators let their customers know that they recognise the           deliver campaigns to their customers.
        intrusion?                                                                   Gavin Gibbons, Senior Product Manager, Mobile Advertising,
      v What can operators offer their customers in return for sharing their         Deutsche Telekom
        data?
                                                                               17.10 Determining how to measure the success of your mobile
      v How can operators gain the trust of their customers as the
        gatekeeper of their personal information?
                                                                                     advertising campaign
                                                                                     v Collaborating with your brand to determine their requirements
      panellists include:
                                                                                     v Understanding how to set the criteria for success when the brand
      Dr. Nejc M. Jakopin, Head of Staff Position, Corporate Strategy &
                                                                                       and the operator have different objectives
      Programme Management, E-Plus Mobilfunk
      Razvan Barbulescu, Mobile Advertising Senior Product Manager,                  v Evaluating the pros and cons of using different criteria to measure
                                                                                       the success of your campaign
      Vodafone Romania
                                                                                       v Number of clicks
12.20 Understanding how the GSMA are working with UK                                   v PoS discounts
      mobile operators to develop a standardised process for                           v Number of leads generated
      mobile advertising                                                               v Conversion rate
      v Examining the history of GSMA and mobile advertising in the UK               v Understanding which tools you need to be able to implement and
      v Determining what is real and live today in mobile advertising                  when to monitor the success of a mobile advertising campaign
      v Understanding what the market needs the GSMA to deliver                      v Determining how to present the results of your marketing campaign
      v Analysing the GSMA’s mobile advertising roadmap                                to secure future buy in
      Reg Cox, Director of Operations, GSMA                                          For speaker updates, please visit
                                                                                     www.mobileadvertisingeurope.com
13.00 Lunch
14.00 Mobile advertising at E-Plus – a path to new business                    17.50 Closing remarks from the Chair
      models for operators                                                     18.00 End of conference day one
      v Understanding the rationale and key drivers behind mobile
        advertising at E-Plus
      v Identifying your assets and determining how to exploit them
      v Understanding how Gettings has created a new mobile advertising
        business model at E-Plus
      v Evaluating the success of Gettings and mobile advertising at E-Plus
      Dr. Nejc M. Jakopin, Head of Staff Position, Corporate Strategy &
      Programme Management, E-Plus Mobilfunk



  For your booking enquiries you can email us now telecoms@iqpc.co.uk
Conference Day Two: Wednesday 6th July 2011
09.00 Registration and coffee                                                   13.50 Understanding how m-payments can be combined with
                                                                                      mobile advertising to complete the sales transaction
09.30 Opening remarks from the Chair                                                    v	Examining	the	processes	involved	from	start	to	finish	of	a	mobile		
       David Stansell, Managing Consultant, PA Consulting                                 advertising and m-payments campaign
09.40 Examining O2’s journey from an operator to a leading                              v Identifying the barriers faced in delivering such a campaign and
      connectivity service brand                                                          how they can be overcome
       v Understanding how O2 have developed themselves as a customer                   v Understanding the commercial framework between mobile
         centric brand                                                                    advertising and m-payments
       v Analysing O2’s	customer	insight	and	demonstrating	how	mobile	fits		            v Analysing the lessons learnt and evaluating the success of the
         into the media mix                                                               campaign
                                                                                        Saadi Hussain, Head of Commercial Propositions,
       v Determining how O2 have developed a mobile advertising strategy
                                                                                        BT Global Services
         by creating a personalised media business built on trust with their
         customers
                                                                                14.30 Permission based mobile advertising at Vodafone
       v Learning from proven case studies of precision targeted messaging
                                                                                      Romania: Understanding how to develop an advertising
         campaigns and location based marketing campaigns
                                                                                      strategy that suits both the advertiser and your
       v Evaluating the success of these campaigns                                    customers
       v Discussing the next steps for O2 in mobile advertising                         v Determining how to obtain permission from your customers to
       Shaun Gregory, Managing Director of O2 Media, Telefónica O2 UK                     deliver advertising campaigns directly to them
10.20 Understanding how T-Mobile Czech Republic are                                     v Establishing how to advertise to the right customer, at the right
      leveraging location based marketing to deliver targeted                             time, in the right place
      advertising campaigns                                                             v Understanding the competitive advantage that an operator has in
       v Analysing the different geographical criteria to enable targeted                 permission based mobile advertising and how it can be exploited
         marketing:                                                                     Razvan Barbulescu, Mobile Advertising Senior Product Manager,
         v Customer billing address                                                     Vodafone Romania
         v Most frequent location of mobile phones and customers
         v Current location of mobile phones and customers                      15.10 Afternoon refreshments
       v Examining the different advertising campaigns that T-Mobile is
         running with advertisers:                                              15.30 Learning from Hi3G Denmark how to develop an in app
                                                                                      advertising campaign
         v Understanding the criteria that T-Mobile are using to target
                                                                                        v Examining the new possibilities that smart phones present to
           customers effectively
                                                                                          advertisers
       v Evaluating the success of T-Mobile’s advertising campaigns with
                                                                                        v Understanding how advertising can be delivered in app
         advertisers by examining the response and conversion rate
       Lucie Chmarová, Advertising Services Manager, T-Mobile Czech                     v Determining how to develop in app advertising strategies
       Republic                                                                         v Learning from proven case studies and examining trends from the
                                                                                          Nordic region
11.00 Morning refreshments                                                              Kåre Carlsen, Content Manager, Hi3G Denmark
11.30 Building the business case for investing in mobile                        16.10 Establishing how to convince brands to partner with
      advertising and marketing                                                       mobile operators for their advertising campaigns
       v Quantifying and justifying the investment required, particularly in            v Understanding the extent to which brands perceive mobile
         the mobile advertising platform, and analysing the expected ROI                  advertising as an effective way to reach potential customers
       v Determining how to minimise the time taken to integrate a mobile               v Analysing brand requirements and determining what you can offer
         advertising platform with your network architecture and the                      them as an incentive to try mobile advertising:
         associated costs                                                                 v A reduced price for a promotion
       v Establishing how to measure the success of your mobile advertising               v Offering free targeting criteria instead of charging per parameter
         and marketing campaign                                                             used
       v Determining how to convince senior management to ‘believe’ in                  v Evaluating the cost-effectiveness of developing a tailor made
         mobile advertising and marketing as a tool for revenue generation                solution to your meet the brands’ requirements
       For speaker updates, please visit                                                v Establishing how to present the results of your campaign to secure
       www.mobileadvertisingeurope.com                                                    future investment
                                                                                        Senior Representative, France Telecom España
12.10 Panel Discussion: How can mobile operators work more                      	       (Awaiting	final	confirmation)
      effectively with brands to ensure successful mobile
      advertising campaigns?                                                    16.50 Closing remarks from the Chair
       v What do brands want from a mobile advertising campaign?
       v What do operators want to achieve from a mobile advertising            17.00 End of conference
         campaign?
       v	How	can	operators	and	brands	find	the	right	balance	to	meet	both		
         their needs?
       v What technology do operators have and how can it be leveraged to                                                Save up to
         reach a wide audience?
       v How can operators and brands develop win-win revenue share
                                                                                                                         €700 if you
         models?                                                                                                      register and
       Panellists include:                                                                                                         pay
       Ludovic Lévy, Director of Mobile Advertising, Orange
       Eden Zoller, Principal Analyst, Ovum
                                                                                                                        by 13th May
12.50 Lunch                                                                                                                2011


                                                                               © Telecoms IQ 2011. Due to unforeseen circumstances the programme may
                                                                               change, and IQPC reserves the right to alter the venue and/or speakers.




                 Register now at www.mobileadvertisingeurope.com
Post-Conference Workshop: Thursday 7th July 2011
  Registration and coffee will begin at 09.30.
  The workshop will take place between 10.00 & 16.00 with appropriate breaks for lunch and refreshments.


  Understanding how to develop an opt-in advertising campaign that your customers will be attracted to
  and your advertising brand will want to invest in

  In this session delegates will learn how to develop and market an attractive user interface for their opt-in advertising
  campaigns. Delegates will discuss what they can offer their customers in return for opting-in to their campaigns as well
  as how they can regularly review their preferences to suit their changing needs.

  Key topics to be addressed:
  v Learn	how	to	design	a	simple	and	flexible	user	interface	that	enables	customers	to	set	their	own	preferences
  v Determine how to market your opt-in campaign and encourage your customers to opt-in quickly
  v Evaluate the effectiveness of using different offers to encourage your customers to opt-in
  v Establish how to encourage your customers to regularly review their preferences to optimise the relevance of the
    adverts they receive
  v Determine how to speed up the opt-in process in order for your campaign to hit a wider audience
  v Understand how to minimise the time taken to remove customers that opt-out in order to reduce customer complaints

  For announcements on the workshop leader, please visit: www.mobileadvertisingeurope.com




You Will Meet And Network With:                                       Meet Prospects For Your Mobile Advertising
                                                                      Solution:
Heads/Managers/Product Managers of:                                   80% of the delegates will use this event primarily to network.
• Mobile Advertising                                                  Position yourself as a leading solution provider to global mobile
                                                                      operators at Telecoms IQ’s Mobile Advertising conference.
• Mobile Marketing
• VAS                                                                 Attendees have an active interest in
• Content Services                                                    hearing from:
• Mobile Services Innovation
                                                                      •	 Mobile	advertising	platform	solution	providers
• Entertainment                                                       •		SMS	advertising	solution	providers
                                                                      •		Location	based	marketing	solution	providers
                                             5%
                                        5%                            If you have a solution for Directors of Mobile Advertising
      Western Europe                                                  and Heads of Mobile Marketing, we can help you connect
      Eastern Europe                                                  with your prospects. Our conferences attract senior
                                  20%                40%              players responsible for budget allocation.
      Scandinavia
      Middle East
                                                                      For more information on sponsorship opportunities, contact:
      Africa
                                             30%
                                                                      Dale Harris, Sponsorship Sales Manager, Telecoms IQ
                                                                      +44 (0) 207 368 9500 Email: sponsor@iqpc.co.uk




                       Share Your Ideas                               For more information on the conference programme and
                                                                      speaking opportunities, contact:
                                                                      Joanna Sturgess, Conference Producer, Telecoms IQ
 Follow us on Twitter @TelecomsForum       Join our Linkedin group
                                                                      +44 (0) 20 7368 9300 Email: telecoms@iqpc.co.uk
                                        “Telecoms Networking Forum”


Media
Partners:




               Register now at www.mobileadvertisingeurope.com
Mobile Advertising                                                                                                                                                5 WAYS TO REGISTER
                                                                                                                                                                                                        Tel:                +44 (0) 20 7368 9300
                            Monday 4th July 2011:                                                                                 Pre-Conference Workshop                                               Fax:                +44 (0) 20 7368 9301
                            Tuesday 5th & Wednesday 6th July 2011:                                                                Two-Day Conference                                                    Post: your booking form to
                            Thursday 7th July 2011:                                                                               Post-Conference Workshop                                                    IQPC UK, 2nd Floor,
                            To speed registration, please provide the priority code located on the mailing label or in the box below.
                                                                                                                                                                                                              129 Wilton Road, London
                                                                                                                                                                                                              SW1V 1JZ
                            my registration code is               IGC_MA_SLIDE
                                                                                                                                                                                                        Online: www.mobileadvertisingeurope.com
                            Please contact our database manager on +44 (0) 20 7368 9300 or at database@iqpc.co.uk quoting the registration
                            code above to inform us of any changes or to remove your details.                                                                                                           Email: telecoms@iqpc.co.uk

                             Delegate Rates
                               Package                                   Tick      book & Pay by
                                                                                   13th may 2011*
                                                                                                                        book & Pay by
                                                                                                                        17th June 2011*
                                                                                                                                                           Standard Pricing
                                                                                                                                                                                          Team Discounts*
                                                                                                                                                                                         IQPC recognises the value of learning in teams. Groups of 3 or more
                               Full Access Pass                                    Save €700                            Save €300                                                        booking at the same time from the same company receive a 10%
                               4 Pre Conference Workshop                           €2,899+VAT                           €3,299+VAT                         €3,599+VAT
                               4 Two Day Conference                                                                                                                                      discount. 5 or more receive a 15% discount. 7 receive a 20% discount.
                               4 Post Conference Workshop                                                                                                                                Only one discount available per person.
                               Three Day Pass                                      Save €500                            Save €200
                               4 Two Day Conference AND
                                    Pre Conference Workshop
                                                                                   €2,299+VAT                           €2,599+VAT                         €2,799+VAT                     Venue & Accommodation
                               OR
                                    Post Conference Workshop                                                                                                                             VEnUE: Sheraton Park Lane,Piccadilly, London, W1J 7BX
                               Two-Day Conference                                  Save €250                            Save €150
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                              *To qualify for discounts, payment must be received with booking by the registration deadline. Early booking discounts are not valid in conjunction with   ACCOmmODATIOn:
                              any other offer. All prices are exclusive of UK VAT. VAT will be charged at 20% from 01/01/2011.                                                           Travel and accommodation are not included in the conference fee;
                              UK VAT registration no. GB 799 2259 67
                                                                                                                                                                                         however we have put together a HotelMap that displays discounted
                                                                                                                                                                                         accommodation for hotels in the area to the Sheraton Park Lane. The
                             Delegate Details                                                                                                                                            map displays live availability and allows you to book directly with each
                                                                                                                                                                                         hotel: www.HotelMap.com/M4X2C
                            Please photocopy for each additional delegate
                                                                                                                                                                                         Alternatively, if you would like to book your accommodation by phone,
                            6	Mr 6	Mrs 6	Miss 6	Ms 6	Dr 6	Other                                                                                                                          you can call Daniel Spinner, our dedicated London concierge, on
                                                                                                                                                                                         020 7292 2335 (if outside UK +44 20 7292 2335) quoting Special
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                                                                                                                                                                                         Reference Code M4X2C. He will be happy to help you with your hotel
                            Department                                                         Mobile No.                                                                                booking and provide assistance organising your time in London.
                            Job Title
                            Tel No.                                                                                                                                                       Free Online Resources
                            Email                                                                                                                                                        To claim a variety of articles, podcasts and other free resources please
                                                                                                                                                                                         visit www.mobileadvertisingeurope.com
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Conference code 20192.001




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Mobile Advertising confernce brochure

  • 1. u S Re p t AV by gis o € E 13 ter 70 th an 0 ay d pa - M 20 y 11 Mobile Advertising 4th-7th July 2011, Sheraton Park Lane, London The only mobile Learn how to develop profitable mobile advertising campaigns advertising and deliver relevant location based marketing that reaches the event for operators right audience at the right time to compete with OTT players and led by operators Key Issues To Be Addressed: 12 Operator Case Studies • Understand how to leverage mobile advertising Led By: to drive new revenue streams and enhance the Shaun Gregory, Managing Director of O2 Media, customer experience Telefónica O2 UK • Learn how to develop and enable targeted location based marketing campaigns that ensure Elvin Altun, Mobile Marketing Unit Head, relevance to your customers Turkcell • See how to use your customer data to develop Ludovic Lévy, Director of Mobile Advertising, profitable campaigns with advertising brands Orange • Evaluate different strategies for increasing customer opt-in for your mobile advertising campaigns Saadi Hussain, Head of Commercial Propositions, BT Global Services Plus, take advantage of the additional learning Gavin Gibbons, Senior Product Manager, Mobile opportunities: Advertising, Deutsche Telekom Pre-Conference Workshop – Monday 4th July 2011 Determining how to incorporate a location based marketing campaign Razvan Barbulescu, Mobile Advertising Senior into your mobile advertising strategy to optimise relevance and add Product Manager, Vodafone Romania value to your customers Lucie Chmarová, Advertising Services Manager, Post-Conference Workshop – Thursday 7th July 2011 T-Mobile Czech Republic Understanding how to develop an opt-in advertising campaign that your customers will be attracted to and your advertising brand will Sergio Cozzolino, Mobile ICT Solutions VP & GSMA want to invest in Smart Card Group Chairman, Telecom Italia “A great opportunity to get a valuable insight “Mobile Advertising is a major growth opportunity into the role operators will play in transforming for telecoms operators, media, internet and the mobile advertising landscape” advertising stakeholders alike – the fast pace and upcoming evolutions will be very exciting.” Reg Cox, Director of Operations, Dr. Nejc M. Jakopin, Head of Staff Position, Corporate GSMA Strategy & Programme Management, E-Plus Mobilfunk Produced by: Register now at www.mobileadvertisingeurope.com
  • 2. At a time when Mobile Advertising companies and brands are investing in mobile, do you Case Studies Not To Be want to know how to take advantage of this lucrative revenue stream? Missed And, do you need to learn how to leverage your customer data to enable relevant and targeted advertising campaigns that satisfy both your customers and advertisers? v Hear Turkcell share their experience and best practice in If so, take advantage of Telecoms IQ’s Mobile Advertising event for mobile and developing profitable advertising integrated operators alike, where you will learn how to leverage your assets to develop campaigns advertising campaigns that drive revenues for both you and your advertising brand. Learn from the strategies that your peers have developed to encourage their customers v See how Telefónica O2 UK have to opt-in to marketing campaigns to enable targeted advertising and how they are developed a targeted location combining it with location based technologies to send offers to the right customer in the based marketing campaign right place at the right time. that ensures relevance to their customers Make sure you are part of this unique event and learn how to convince brands to work with you to advertise their products and how to leverage applications as a channel to v Understand how Orange are positioning themselves in the deliver mobile advertising. The programme will be led by our expert speaker panel, advertising ecosystem and including: leveraging it to enhance the customer experience Managing Director of O2 Media, Telefónica O2 UK Mobile Marketing Unit Head, Turkcell v Examine how Telecom Italia are combining new technologies Advertising Services Manager, T-Mobile Czech Republic with SMS and MMS to enhance Director of Mobile Advertising, Orange campaign effectiveness Mobile Advertising Senior Product Manager, Vodafone Romania Head of Staff Position, Corporate Strategy & Programme Management, E-Plus Mobilfunk v Hear how BT are combining Director of Operations, GSMA M-Payments with mobile advertising to complete the sales Reserve your place today and learn how to develop effective and relevant advertising transaction campaigns that compete with OTT players and secure your place in the mobile advertising value chain. v Understand how Vodafone Romania have developed an I look forward to seeing you at the event in July, attractive opt-in campaign to suit both the advertiser and the customer Joanna Sturgess v Hear from T-Mobile Czech Conference Producer Republic how they are Telecoms IQ leveraging location based marketing to deliver targeted P.S. Book and pay before 13th May 2011 to SAVE up to €700 advertising campaigns visit www.mobileadvertisingeurope.com now to secure your place Pre-Conference Workshop: Monday 4th July 2011 Registration and coffee will begin at 09.30. The workshop will take place between 10.00 & 16.00 with appropriate breaks for lunch and refreshments. Determining how to incorporate a location based marketing campaign into your mobile advertising strategy to optimise relevance and add value to your customers In this workshop delegates will learn how to successfully develop a location based marketing campaign and incorporate it into their mobile advertising strategy. Learn how to leverage location based advertising to add value for your customers and ensure optimum ROI for your advertising brand. Key topics to be addressed: v Examine and analyse examples of successful location based marketing campaigns v Establish what customer data to use and how to gather it v Understand which technology upgrades are required to enable location based marketing v Determine how to deliver location based marketing campaigns in real time v Examine where to set the geo-fenced area and determining how to limit the number of offers that a customer receives v Learn how to leverage “pull” location based advertising including location aware services with relevant content v Determine how to incorporate a location based campaign with your existing mobile advertising campaigns Led by: Stephane Gantchev, Co-Founder, MobileMonday Sofia Register now by contacting us on +44 (0) 20 7368 9300
  • 3. Conference Day One: Tuesday 5th July 2011 09.00 Registration and coffee 14.40 Understanding how Orange are positioning themselves in 09.25 Welcome address the advertising ecosystem and how they are leveraging it Joanna Sturgess, Conference Producer, Telecoms IQ to enhance the customer experience 09.30 Opening remarks from the Chair followed by a v Understanding the role of the operator in the advertising ecosystem speed networking session and how Orange are positioning themselves in the value chain v Determining how operators can leverage advertising and work with 09.50 Learning from Turkcell how they are using mobile as a brands to generate additional market share mass media and marketing channel v Developing effective revenue share models v Examining the power of mobile over alternative advertising and v Establishing how operators can work with brands to enhance the marketing channels customer experience: v Identifying the need for mobile marketing products and Turkcell’s v Analysing the steps that Orange have taken so far in this area and Award Winning Cases: evaluating their success v Opt-in Database Ludovic Lévy, Director of Mobile Advertising, Orange v Mobile Advertising v Campaigns 15.20 Examining the “Deal or No Deal” campaign by Vodafone v Evaluating the success of Turkcell’s mobile advertising strategy and and Kraft to understand how brands embrace mobile the ROI achieved marketing to reach their business targets Mobile Marketing has come a long way and is finally reaching the Elvin Altun, Mobile Marketing Unit Head, Turkcell mainstream. Mobile is changing the consumer and marketing 10.30 Determining how to leverage new technologies to landscape. Vodafone Turkey will share their experiences from their enhance campaign effectiveness and whether to combine “Deal or No Deal” campaign that has been selected as a 2011 GSMA them with traditional mobile advertising channels finalist in the Best Mobile Advertising and Marketing category. v Analysing the role of traditional channels such as SMS and MMS in v Understanding the dynamics of a mobile marketing campaign mobile advertising campaigns v Determining how brands can maximise the effectiveness of a v Leveraging new technical solutions to target customers effectively campaign by partnering with an operator based on their preferences: v Establishing how to use mobile advertising in promotional v NFC applications campaigns to target the right person, at the right time, in the right v TAG applications location, via the right channel, with the right offer v Establishing how to combine these solutions to boost B2B2C v Understanding the importance of mobile advertising to reach advertising campaigns potential customers v Finding the right customer balance between privacy and v Evaluating the overall success of the campaign in terms of customer convenience take-up and ROI v Evaluating the effectiveness of traditional versus innovative Emre Kanaat, Senior Manager of Mobile Marketing & Business campaigns and determining when to combine the two to achieve Partners Management, Vodafone Turkey optimum effectiveness Sergio Cozzolino, Mobile ICT Solutions VP & GSMA Smart Card 16.00 Afternoon refreshments Group Chairman, Telecom Italia 16.30 Examining recent and future developments in Deutsche 11.10 Morning refreshments Telekom’s mobile advertising strategy Deutsche Telekom is already active in mobile advertising in more than 11.40 Panel Discussion: Can you change the negative ten European markets. In this session the speaker will talk about the perception of mobile SMS advertising? the new globally standardised platform that they are using to v How can operators develop an effective communication strategy integrate local features. In addition, you will learn about the new with their customers so they know what data is being shared? formats and channels that Deutsche Telekom are developing to v How can operators let their customers know that they recognise the deliver campaigns to their customers. intrusion? Gavin Gibbons, Senior Product Manager, Mobile Advertising, v What can operators offer their customers in return for sharing their Deutsche Telekom data? 17.10 Determining how to measure the success of your mobile v How can operators gain the trust of their customers as the gatekeeper of their personal information? advertising campaign v Collaborating with your brand to determine their requirements panellists include: v Understanding how to set the criteria for success when the brand Dr. Nejc M. Jakopin, Head of Staff Position, Corporate Strategy & and the operator have different objectives Programme Management, E-Plus Mobilfunk Razvan Barbulescu, Mobile Advertising Senior Product Manager, v Evaluating the pros and cons of using different criteria to measure the success of your campaign Vodafone Romania v Number of clicks 12.20 Understanding how the GSMA are working with UK v PoS discounts mobile operators to develop a standardised process for v Number of leads generated mobile advertising v Conversion rate v Examining the history of GSMA and mobile advertising in the UK v Understanding which tools you need to be able to implement and v Determining what is real and live today in mobile advertising when to monitor the success of a mobile advertising campaign v Understanding what the market needs the GSMA to deliver v Determining how to present the results of your marketing campaign v Analysing the GSMA’s mobile advertising roadmap to secure future buy in Reg Cox, Director of Operations, GSMA For speaker updates, please visit www.mobileadvertisingeurope.com 13.00 Lunch 14.00 Mobile advertising at E-Plus – a path to new business 17.50 Closing remarks from the Chair models for operators 18.00 End of conference day one v Understanding the rationale and key drivers behind mobile advertising at E-Plus v Identifying your assets and determining how to exploit them v Understanding how Gettings has created a new mobile advertising business model at E-Plus v Evaluating the success of Gettings and mobile advertising at E-Plus Dr. Nejc M. Jakopin, Head of Staff Position, Corporate Strategy & Programme Management, E-Plus Mobilfunk For your booking enquiries you can email us now telecoms@iqpc.co.uk
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Conference Day Two: Wednesday 6th July 2011 09.00 Registration and coffee 13.50 Understanding how m-payments can be combined with mobile advertising to complete the sales transaction 09.30 Opening remarks from the Chair v Examining the processes involved from start to finish of a mobile David Stansell, Managing Consultant, PA Consulting advertising and m-payments campaign 09.40 Examining O2’s journey from an operator to a leading v Identifying the barriers faced in delivering such a campaign and connectivity service brand how they can be overcome v Understanding how O2 have developed themselves as a customer v Understanding the commercial framework between mobile centric brand advertising and m-payments v Analysing O2’s customer insight and demonstrating how mobile fits v Analysing the lessons learnt and evaluating the success of the into the media mix campaign Saadi Hussain, Head of Commercial Propositions, v Determining how O2 have developed a mobile advertising strategy BT Global Services by creating a personalised media business built on trust with their customers 14.30 Permission based mobile advertising at Vodafone v Learning from proven case studies of precision targeted messaging Romania: Understanding how to develop an advertising campaigns and location based marketing campaigns strategy that suits both the advertiser and your v Evaluating the success of these campaigns customers v Discussing the next steps for O2 in mobile advertising v Determining how to obtain permission from your customers to Shaun Gregory, Managing Director of O2 Media, Telefónica O2 UK deliver advertising campaigns directly to them 10.20 Understanding how T-Mobile Czech Republic are v Establishing how to advertise to the right customer, at the right leveraging location based marketing to deliver targeted time, in the right place advertising campaigns v Understanding the competitive advantage that an operator has in v Analysing the different geographical criteria to enable targeted permission based mobile advertising and how it can be exploited marketing: Razvan Barbulescu, Mobile Advertising Senior Product Manager, v Customer billing address Vodafone Romania v Most frequent location of mobile phones and customers v Current location of mobile phones and customers 15.10 Afternoon refreshments v Examining the different advertising campaigns that T-Mobile is running with advertisers: 15.30 Learning from Hi3G Denmark how to develop an in app advertising campaign v Understanding the criteria that T-Mobile are using to target v Examining the new possibilities that smart phones present to customers effectively advertisers v Evaluating the success of T-Mobile’s advertising campaigns with v Understanding how advertising can be delivered in app advertisers by examining the response and conversion rate Lucie Chmarová, Advertising Services Manager, T-Mobile Czech v Determining how to develop in app advertising strategies Republic v Learning from proven case studies and examining trends from the Nordic region 11.00 Morning refreshments Kåre Carlsen, Content Manager, Hi3G Denmark 11.30 Building the business case for investing in mobile 16.10 Establishing how to convince brands to partner with advertising and marketing mobile operators for their advertising campaigns v Quantifying and justifying the investment required, particularly in v Understanding the extent to which brands perceive mobile the mobile advertising platform, and analysing the expected ROI advertising as an effective way to reach potential customers v Determining how to minimise the time taken to integrate a mobile v Analysing brand requirements and determining what you can offer advertising platform with your network architecture and the them as an incentive to try mobile advertising: associated costs v A reduced price for a promotion v Establishing how to measure the success of your mobile advertising v Offering free targeting criteria instead of charging per parameter and marketing campaign used v Determining how to convince senior management to ‘believe’ in v Evaluating the cost-effectiveness of developing a tailor made mobile advertising and marketing as a tool for revenue generation solution to your meet the brands’ requirements For speaker updates, please visit v Establishing how to present the results of your campaign to secure www.mobileadvertisingeurope.com future investment Senior Representative, France Telecom España 12.10 Panel Discussion: How can mobile operators work more (Awaiting final confirmation) effectively with brands to ensure successful mobile advertising campaigns? 16.50 Closing remarks from the Chair v What do brands want from a mobile advertising campaign? v What do operators want to achieve from a mobile advertising 17.00 End of conference campaign? v How can operators and brands find the right balance to meet both their needs? v What technology do operators have and how can it be leveraged to Save up to reach a wide audience? v How can operators and brands develop win-win revenue share €700 if you models? register and Panellists include: pay Ludovic Lévy, Director of Mobile Advertising, Orange Eden Zoller, Principal Analyst, Ovum by 13th May 12.50 Lunch 2011 © Telecoms IQ 2011. Due to unforeseen circumstances the programme may change, and IQPC reserves the right to alter the venue and/or speakers. Register now at www.mobileadvertisingeurope.com
  • 5. Post-Conference Workshop: Thursday 7th July 2011 Registration and coffee will begin at 09.30. The workshop will take place between 10.00 & 16.00 with appropriate breaks for lunch and refreshments. Understanding how to develop an opt-in advertising campaign that your customers will be attracted to and your advertising brand will want to invest in In this session delegates will learn how to develop and market an attractive user interface for their opt-in advertising campaigns. Delegates will discuss what they can offer their customers in return for opting-in to their campaigns as well as how they can regularly review their preferences to suit their changing needs. Key topics to be addressed: v Learn how to design a simple and flexible user interface that enables customers to set their own preferences v Determine how to market your opt-in campaign and encourage your customers to opt-in quickly v Evaluate the effectiveness of using different offers to encourage your customers to opt-in v Establish how to encourage your customers to regularly review their preferences to optimise the relevance of the adverts they receive v Determine how to speed up the opt-in process in order for your campaign to hit a wider audience v Understand how to minimise the time taken to remove customers that opt-out in order to reduce customer complaints For announcements on the workshop leader, please visit: www.mobileadvertisingeurope.com You Will Meet And Network With: Meet Prospects For Your Mobile Advertising Solution: Heads/Managers/Product Managers of: 80% of the delegates will use this event primarily to network. • Mobile Advertising Position yourself as a leading solution provider to global mobile operators at Telecoms IQ’s Mobile Advertising conference. • Mobile Marketing • VAS Attendees have an active interest in • Content Services hearing from: • Mobile Services Innovation • Mobile advertising platform solution providers • Entertainment • SMS advertising solution providers • Location based marketing solution providers 5% 5% If you have a solution for Directors of Mobile Advertising Western Europe and Heads of Mobile Marketing, we can help you connect Eastern Europe with your prospects. Our conferences attract senior 20% 40% players responsible for budget allocation. Scandinavia Middle East For more information on sponsorship opportunities, contact: Africa 30% Dale Harris, Sponsorship Sales Manager, Telecoms IQ +44 (0) 207 368 9500 Email: sponsor@iqpc.co.uk Share Your Ideas For more information on the conference programme and speaking opportunities, contact: Joanna Sturgess, Conference Producer, Telecoms IQ Follow us on Twitter @TelecomsForum Join our Linkedin group +44 (0) 20 7368 9300 Email: telecoms@iqpc.co.uk “Telecoms Networking Forum” Media Partners: Register now at www.mobileadvertisingeurope.com
  • 6. Mobile Advertising 5 WAYS TO REGISTER Tel: +44 (0) 20 7368 9300 Monday 4th July 2011: Pre-Conference Workshop Fax: +44 (0) 20 7368 9301 Tuesday 5th & Wednesday 6th July 2011: Two-Day Conference Post: your booking form to Thursday 7th July 2011: Post-Conference Workshop IQPC UK, 2nd Floor, To speed registration, please provide the priority code located on the mailing label or in the box below. 129 Wilton Road, London SW1V 1JZ my registration code is IGC_MA_SLIDE Online: www.mobileadvertisingeurope.com Please contact our database manager on +44 (0) 20 7368 9300 or at database@iqpc.co.uk quoting the registration code above to inform us of any changes or to remove your details. Email: telecoms@iqpc.co.uk Delegate Rates Package Tick book & Pay by 13th may 2011* book & Pay by 17th June 2011* Standard Pricing Team Discounts* IQPC recognises the value of learning in teams. Groups of 3 or more Full Access Pass Save €700 Save €300 booking at the same time from the same company receive a 10% 4 Pre Conference Workshop €2,899+VAT €3,299+VAT €3,599+VAT 4 Two Day Conference discount. 5 or more receive a 15% discount. 7 receive a 20% discount. 4 Post Conference Workshop Only one discount available per person. Three Day Pass Save €500 Save €200 4 Two Day Conference AND Pre Conference Workshop €2,299+VAT €2,599+VAT €2,799+VAT Venue & Accommodation OR Post Conference Workshop VEnUE: Sheraton Park Lane,Piccadilly, London, W1J 7BX Two-Day Conference Save €250 Save €150 Website: www.sheratonparklane.com Phone: +44 (0) 20 7499 6321 4 Two Day Conference OnLY €1,649+VAT €1,749+VAT €1,899+VAT Fax: +44 (0) 20 7499 1965 Email: reservations.theparklane@sheraton.com *To qualify for discounts, payment must be received with booking by the registration deadline. Early booking discounts are not valid in conjunction with ACCOmmODATIOn: any other offer. All prices are exclusive of UK VAT. VAT will be charged at 20% from 01/01/2011. Travel and accommodation are not included in the conference fee; UK VAT registration no. GB 799 2259 67 however we have put together a HotelMap that displays discounted accommodation for hotels in the area to the Sheraton Park Lane. The Delegate Details map displays live availability and allows you to book directly with each hotel: www.HotelMap.com/M4X2C Please photocopy for each additional delegate Alternatively, if you would like to book your accommodation by phone, 6 Mr 6 Mrs 6 Miss 6 Ms 6 Dr 6 Other you can call Daniel Spinner, our dedicated London concierge, on 020 7292 2335 (if outside UK +44 20 7292 2335) quoting Special First Name Family Name Reference Code M4X2C. He will be happy to help you with your hotel Department Mobile No. booking and provide assistance organising your time in London. Job Title Tel No. Free Online Resources Email To claim a variety of articles, podcasts and other free resources please visit www.mobileadvertisingeurope.com 6 Yes I would like to receive information about products and services via email Organisation Digital Conference On CD-ROm Nature of business A digital version of the conference proceedings, including all Address presentations, is available to buy. Postcode Country 6 I cannot attend the event, please send me the CD Rom priced at £599 plus VAT Telephone Fax 6 Please send me conference materials indicated above. Approving Manager 6 I have filled out credit card details below Name of person completing form if different from delegate: For further information Please call: +44 (0) 20 7368 9300 or email: Signature knowledgebank@iqpc.co.uk. To search IQPC’s archived conference documentation visit: www.iqpcknowledgebank.com 6 I agree to IQPC’s cancellation, substitution and payment terms Special dietary requirements: 6 Vegetarian 6 Non-dairy 6 Other (please specify) Please indicate if you have already registered by Phone 6 Fax 6 Email 6 Web 6 Terms and Conditions Please read the information listed below as each booking is subject to IQPC Ltd standard terms and conditions. Payment Terms: Upon completion and return of the registration form full payment is required no later than 5 business days from the date of invoice. Payment of invoices by means other than by credit card or purchase order Payment method (UK Plc and UK government bodies only) will be subject to a €65 (plus VAT) processing fee per delegate. Payment must be received prior to the conference date. We reserve the right to refuse admission to the conference if payment has not been received. Total price for your Organisation: (Add total of all individuals attending): IQPC Cancellation, Postponement and Substitution Policy: You may substitute delegates at any time by providing reasonable advance notice to IQPC. Card Number: VISA 6 M/C 6 AMEX 6 For any cancellations received in writing not less than eight (8) days prior to the conference, you will receive a 90% credit to be used at another IQPC conference which must occur within one year from the date of issuance of such 6666666666666666 credit. An administration fee of 10% of the contract fee will be retained by IQPC for all permitted cancellations. No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference. Exp. Date: 6 6 6 6 Sec: 6 6 6 6 In the event that IQPC cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur within one year Conference code 20192.001 from the date of cancellation. In the event that IQPC postpones an event for any reason and the delegate is unable or unwilling to attend in on the Name On Card: Signature: rescheduled date, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur within one year from the date of postponement. Except as specified above, no credits will be issued for cancellations. There are no refunds given under any Billing Address (if different from below): circumstances. IQPC is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. IQPC shall assume no liability whatsoever in the event this conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance City/County/Postcode Cheque enclosed for: € (Made payable to IQPC Ltd.) of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, (Please quote 20192.001 with remittance advice) but not be limited to: war, fire, labour strike, extreme weather or other emergency. Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the IQPC Bank details: HSBC Bank, 67 George Street, Richmond, Surrey, TW9 1HG, United Kingdom. control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, IQPC reserves the right to alter or modify the advertised speakers and/or topics if necessary without any Sort Code: 40 05 15 Account No: 59090618 IBAN Code: Gb98 mIDL 4005 1559 0906 18 liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible. Swift Code: mIDLGb22 Account name: International Quality & Productivity Centre Ltd. Discounts: All ‘Early Bird’ Discounts require payment at time of registration and before the cut-off date in order to receive any discount. Any other discounts offered by IQPC (including team discounts) require payment at time of registration. Discount offers cannot be combined with any other offers. PAYmEnT mUST bE RECEIVED PRIOR TO ThE COnFEREnCE 6 Please do not pass my information to any third party