Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Terri_Walter,_RN- BC,CLNC March 22 2015
1. MY RESUME’
Terri Walter, RN-BC, CLNC
PO Box 494
Tucker, Ga. 30085
(404)447-7974
Terri2910@aol.com.
.
Walter Certified Legal Nurse Consulting Services - Self Employed 2015- (Current):
Duties in compliance to perform include (but does not exclude others in the Nurse Practice
Act):
Board Certified ANCC Medical Surgical Nursing
Nationally Board Certified Legal Nurse Consultant
30 years of acute care nursing in large Atlanta academic facility that includes 23 plus
years of Clinical Care (including Leadership) and Corporate duties for 6 plus years
Screen or investigate cases for merit.
Define the applicable Standards of Care
Define deviations from and adherences to the applicable standards of care.
Assess the damages and/or injuries
Tampering with the medical record (including EeMR)
Identify factors that caused or contributed to the alleged damages and / or injuries
Many more responsibilities offered upon request.
Detailed Career Summary Emory Healthcare (1984-May 31, 2014- Retired) :
Utilization Review Analyst, EUHM (March, 2013-September, 2013).
Perform daily chart reviews with composition of reports covering Patients’ reasons for
hospitalization, the severity of illness and intensity of service using CMS DRG’s. Submitting
these reports for authorization of payment to Medicare, Medicare HMO’s, Medicaid, Private Pay
Insurance and Self-Pay stays.
The following computer programs used to obtain information required:
ECIN, Vision Share, Medicaid, Power Chart, Healthquest, Interqual and EHR.
Quality Management Specialist, Emory Healthcare Corporate (July, 2012-March, 2013):
Primary Abstractor for Acute Myocardial Infarction Core Measures, Pneumonia Core
Measures and ED Inpatient Throughput Core Measures adhering to the guidelines for
compliance per CMS and TJC (for all measures).
Secondary Core Measure Abstractor for Hospital Based Inpatient Psychiatric Core Measures
(HBIPS), OPPS/Observation Core Measures Surgical Care Improvement and ED-
OP Throughput Core Measures.
Provide EHC Leadership with detailed compliance rate weekly for assigned Core Measures.
Assist Hospital Staff with educational needs for each assigned Measure using Power
Point Presentations and In-services.
Clinical Performance Specialist, Emory Healthcare Corporate (2007-July, 2012):
2. Includes all afore job assignments regarding OPPS and HBIPS Core Measures as Primary
Abstractor and Secondary Core Measure Abstractor SCIP. Knowledgeable regarding updates to
the CMS Specification Manuals released every six months for each assigned Core Measure.
Staff Education on new mandates to ensure and maintain EHC Compliance with CMS, UHC and
TJC. Weekly statistical reports for EHC Leadership on Core Measure Compliance for assigned
measures. Provided Power Point Educational Offerings, Core Measure Specific Grids, graphs
and reports asked for by my Leadership. Worked in close Partnership with Primaris on all Core
Measure Abstractions requirements assigned. Responsible for CDAC requested documentation
to ensure 100% reliability outcomes for CMS Abstraction requirements. Participated on the
OPPS Improvement Team with Clinical Leadership for best outcomes, while assisting front line
Staff to achieve goals.
Moderate Sedation Compliance and Credentialing, Resuscitation Review and reporting to EHC
Critical Care Committee’s with detailed statistical outcomes care for quality monitoring and
improvement areas. Co-authored responses when asked by my Leadership regarding Patient
complaints to The Joint Commission while In-Patient Stay. Prepared and submitted the PPR to
The Joint Commission for Emory University Hospital for calendar year 2008 (process for
Organizational Leadership to review compliance with all 272 Standards at that time).
Emory University Hospital Nursing: 1986-2007
Unit 6G Nurse Manager (2003-2007):
24- Bed acute care Medical unit. 9 Sub-Specialties’ of Medicine (Endocrine, Internal Medicine,
Hospitalists, Infectious Disease, Radiation Oncology, Cardiology, GI Medicine/Hepatology and
Nephrology). Responsible for managing 30 plus employees. 98% occupancy average for daily
Unit census. Provided excellent customer service to Patients’, Employees, MD’s and all
Interdisciplinary Staff. Very low staff turnover rate. Above National Median with Gallup Poll
results on monitored measures for Patient, Staff and Safety. Created Orientation Manual for new
Staff to Unit. Presentations to EHC RN on the duties of a Charge RN via hospital education
when asked. Resource for Nurse Externs and Nursing Students from three area colleges (EUH,
Georgia State and Georgia Perimeter). Served as Charge Nurse on daily basis. Accessible to
my Staff, Patients’ (including their families) and Physician’s at all times. Telemetry Certified.
Conducted daily Interdisciplinary discharge rounds with MD’s, Social Services, Chaplain and
Nurses on safe discharge planning and home care. Very low 30 day readmission rate for Unit
6G.
Unit 5G and 6G (when our Unit relocated)- Nurse Clinician EUH (1997-2003):
Responsible for the Clinical Safety and Clinical requirements for 24- bed unit with 30 plus
employees. Duties included: Continual Staff Education as required, overseeing complex Patient
care situations for positive outcomes, ensuring compliance of Staff annual Clinical
Certifications/licensure to practice. Taught airway management and tracheotomy care for
General Orientation of RN’s to Emory Healthcare when asked by my Clinical Nurse Specialist.
Authored Clinical Pathways for Radiation Safety and Psoriasis. Co-authored pathways for
Cystic Fibrosis and Protocols for 'the care of the Adult, Adolescent and the School Age Child.
Clinical resource for Nurse Externs/Nursing Students/Preceptor for new Nursing Staff and
3. Nursing P.C.A’.s. Safety Manager for Unit eight years (including time period as Nurse
Manager). Presentations as required to The Joint Commission regarding compliance to the
TJC/CMS Standards’ of Care provided by our Clinical Staff. Charge Nurse Responsibilities
greater than 50% of the time.
Staff Nurse 1984-1997(also refer to above): 1984-April 1986 at Crawford Long Hospital than
transferred to EUH in 1986:
During this period I worked as a Staff RN in the Surgical and Medical arena (7 years in the care
of Surgical Patients’). Charge RN approximately 30-40% of assigned schedule. Skills include
the following: Ostomy care, Care of the first Liver Transplant Patient in the State of Georgia
(with many more to follow), extensive wound care and complex dressing changes, care of
central, intrathecal, epidural and peripheral IV’s. Certified in insertion of PICC’s. Care of ESRD
grafts/fistula’s/perm-cath’s/vas-cath and peritoneal dialysis. Trach care/airway management,
nasogastric tubes, care of the Diabetic Patient, Radiation Patient, Chemotherapy, AIDS/HIV,
tuberculosis and Palliative Care
National Certifications:
ANCC Board Certified in Medical & Surgical Patients-current
Certified Legal Nurse Consultant (NACLNC)-current
Professional Memberships:
NACLNC
ANCC
GANA
ANA
Professional Awards:
Recipient of the Emory University Hospital Mary Woody, RN Nurse Exemplar Award for 1992.
Atlanta Journal and Constitution nominee for Nurse of the Year for State of Ga. 2008
Education:
All EHC Leadership Courses for Nursing Management (while responsible for Nurse Manager
Duties)
Quality Academy for EHC
Dekalb College/Georgia Perimeter: 1981-1984
References Available:
Sharon F. Williams, RN EUH Liver Transplant Coordinator (404) 712-1159
Patty Conway, RN EHC Corporate Quality Management Specialist (404) 686-6722
Evelyn Meertins, RN EUHM Risk Manager (404) 686-6722
Darrell Moretz, EHC Human Resources Specialist (404)686-7097