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Tasha Cunningham - Social Media, Transit Agencies and Public Involvement 2.0

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TheCunninghamGroup
TheCunninghamGroup

Public Involvement 2.0 is a process that uses social media tools like Twitter, Facebook, and YouTube to gather public input on transportation and infrastructure projects. It allows citizens to participate and provide comments online instead of only at traditional public meetings. The document discusses how public agencies can integrate social media into their public involvement plans to more effectively engage stakeholders, build consensus, and increase transparency around important projects and decisions.

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Public Involvement 2.0 Empowering public agencies to effectively communicate with their stakeholders in the digital age TM Presented by the Cunningham Group, Inc. – Public Involvement and Media Relations Specialists www.PublicInvolvement.com
 
What is Public Involvement 2.0? Public Involvement 2.0 is the process of gathering, monitoring, managing and analyzing public participation and comment-gathering on transportation and infrastructure projects through the use of social media tools. ? ? ? ? ? ? ? ? ? ? TM
Why do I have to sit through a meeting to have my voice heard? Why is my city and state still doing public involvement like it did in the 70’s?
My city, county or state is having a public hearing at 6:00 p.m.? Maybe I can go after I…
There’s Got to Be a Better Way! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is the Answer? Public Involvement 2.0 is the answer. Integrate social media tools into your public involvement plan to get more people involved in the process. TM
Transportation projects fail to build community consensus because of ,[object Object],[object Object],[object Object],[object Object]
Why Public Involvement 2.0 ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],TM
Public Involvement 2.0 helps public transit agencies… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],TM
Public Involvement 2.0 How does it work? Answer questions, solicit and accept public comment Use social media to engage the public during hearings and meetings Put public meetings on YouTube and urge public comment Use RSS to distribute relevant transit content Use SMS to update commuters about traffic conditions on roadways Webcast and live stream of public meetings TM
Transit Agencies Around the Country Are Using Social Media ,[object Object],Hillsborough MPO Twitter Page Hillsborough MPO Facebook Page
Texas DOT Keeping Stakeholders Informed via Twitter No MDX logo No current tweets Too few followers
Public Involvement 2.0 “ I’m participating in a public meeting about a roadway project in my neighborhood right now thanks to Public Involvement 2.0. ” TM
For more information on how social media can help you engage stakeholders contact: The Cunningham Group Public Involvement and Media Relations Specialists 9100 S. Dadeland Blvd., Suite 1500, Miami, FL 33156 Office: (786) 497-7275 Fax: (305) 665-2700 www.PublicInvolvement.com Courtney Cunningham [email_address]

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Tasha Cunningham - Social Media, Transit Agencies and Public Involvement 2.0

  • 1. Public Involvement 2.0 Empowering public agencies to effectively communicate with their stakeholders in the digital age TM Presented by the Cunningham Group, Inc. – Public Involvement and Media Relations Specialists www.PublicInvolvement.com
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  • 3. What is Public Involvement 2.0? Public Involvement 2.0 is the process of gathering, monitoring, managing and analyzing public participation and comment-gathering on transportation and infrastructure projects through the use of social media tools. ? ? ? ? ? ? ? ? ? ? TM
  • 4. Why do I have to sit through a meeting to have my voice heard? Why is my city and state still doing public involvement like it did in the 70’s?
  • 5. My city, county or state is having a public hearing at 6:00 p.m.? Maybe I can go after I…
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  • 7. What is the Answer? Public Involvement 2.0 is the answer. Integrate social media tools into your public involvement plan to get more people involved in the process. TM
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  • 11. Public Involvement 2.0 How does it work? Answer questions, solicit and accept public comment Use social media to engage the public during hearings and meetings Put public meetings on YouTube and urge public comment Use RSS to distribute relevant transit content Use SMS to update commuters about traffic conditions on roadways Webcast and live stream of public meetings TM
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  • 13. Texas DOT Keeping Stakeholders Informed via Twitter No MDX logo No current tweets Too few followers
  • 14. Public Involvement 2.0 “ I’m participating in a public meeting about a roadway project in my neighborhood right now thanks to Public Involvement 2.0. ” TM
  • 15. For more information on how social media can help you engage stakeholders contact: The Cunningham Group Public Involvement and Media Relations Specialists 9100 S. Dadeland Blvd., Suite 1500, Miami, FL 33156 Office: (786) 497-7275 Fax: (305) 665-2700 www.PublicInvolvement.com Courtney Cunningham [email_address]