Scenario 2 : The Food Processor

1. The Food Safety Market: an SME-powered industrial data platform to boost the competitiveness of European food certification has
received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No 871703.
The Food Safety Market: an SME-powered
industrial data platform to boost the
competitiveness of European food certification
www.foodsafetymarket.eu

2. Scenario 2 : The Food Processor
Responsible Partner: TÜV AUSTRIA HELLAS

3. Intro of the scenario
Description
To deliver a solution to a Processor packaging Olives (certified under GLOBALGAP) by maintaining also a Food Safety Management
System (FSMS) against the FSSC22000 (GFSI) Standard requirements, in order to quickly and efficiently meet the demands of a new
client (retailer) for delivering the same product (in the same type of packaging) under the retailer’s food policy for trading food staff
which is certified against the requirements of the IFS Food Standard (GFSI).
Main Actors involved
1. Producer 2. Processor 3. Certification Body 4. Retailer

4. Intro of the scenario
In the framework of the European Project "TheFSM" (Horizon 2020), TÜV AUSTRIA Hellas undertook the task to
investigate in a hypothetical Certification Business Scenario that involves a Food Processing company, its
providers and the rest of the stakeholders in its supply chain, how they would benefit mostly when channeled
through “TheFSM” platform in their daily operation. The current situation relevant to the needs and capabilities of
the food industry, including the primary agricultural sector, to record, manage and retain in an efficient way,
digitized information critical to support their clients needs with reference to data strongly related to their certified
Food Safety Management System against GFSI standards such as FSSC22000 and IFS, were identified and
captured.
It is expected that the Platform, will allow for a quick and reliable sharing (downstream and upstream) of critical for
the stakeholders in the supply chain food safety info, that could also contribute the achievement of awarding food
safety certifications. The extracted results from this scenario, will feed the "TheFSM" architecturing process, to
provide a useful tool for the food industry.
For more information about the project and its activities follow TÜV AUSTRIA Hellas and visit the websites
https://tuvaustriahellas.gr/news/?lang=en and https://foodsafetymarket.eu

5. Objectives and added value for the end user
A. END USER PRODUCER
Ø Collect different data related to business characteristics and the final product
Ø Be able to manage and evaluate data from different heterogenous sources
Ø Update of the shown information
Ø Be able to interconnect with the food processor's recording system
Ø Be able to personalize the data they will use in their daily operations

6. Objectives and added value for the end user
B. END USER FOOD PROCESSOR
Ø Be able to segregate critical control points data (regarding product safety) from functional control points data
Ø Be constantly updated about information that directly or indirectly affects food safety
Ø Be able to categorize, modify and transfer data in a common point of protected and controlled access
Ø Have the ability of finding new partnerships and cooperation, via accessing information relevant to the current market needs

7. Objectives and added value for the end user
C. END USER CERTIFICATION BODY
Ø Be able to access up-to-date data from different sources and access to new and amended legislation
Ø Be able to use a representative sample of the processed data
Ø Be able to collect needed documentation prior to the certification decision
Ø Have different methods of sending and receiving information
Ø Be able to easily obtain evidence for the justification of compliance criteria
Ø Be able to use and re-examine previous customers' audit findings, grouped into certain categories

8. Objectives and added value for the end user
D. END USER RETAILER
Ø Be able to access detailed information about final shelf product, as well as correlation with critical factors
Ø Be able to present important data relevant to QA actions taken by the company

9. Priority and Value
The User Stories is a result from merging all the Business Requirements from the Scenario in order to have a horizontal perspective of what we
want to achieve by adjust the FSM Platform in the companies daily operations in order to boost the certification process.
In order to validate the measurement of priority and value we already made, as a very important next
step, we are going to implement the Focus Groups as a validation tool

10. Priority and Value

11. Priority and Value

12. Priority and Value

13. Priority and Value

14. Priority and Value

15. The Food Safety Market: an SME-powered industrial data platform to boost the competitiveness of European food certification has
received funding from the European Union’s Horizon 2020 research and innovation programme under Grant Agreement No 871703.
TheFSMeu
@TheFSMeu
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TheFSM H2020
CONTACTS
www.foodsafetymarket.eu
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