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Unrelenting Change and What to Do About It

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Unrelenting Change and What to Do About It

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In today's do-it-now world, change is unrelenting. So, what steps do leaders need to take to make sure their people are ready, willing, and able to meet that change and thrive?

In today's do-it-now world, change is unrelenting. So, what steps do leaders need to take to make sure their people are ready, willing, and able to meet that change and thrive?

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Unrelenting Change and What to Do About It

  1. 1. All rights reserved PeopleFirm LLC 2016 well, it may take a little coaching on transformational change leadership. UNRELENTING CHANGE AND WHAT TO DO ABOUT IT. Upscaling the organization for the VUCA* world: change capability for leaders. *VUCA: Volatile, Uncertain, Complex, Ambiguous
  2. 2. All rights reserved PeopleFirm LLC 2016 change is not an event.
  3. 3. All rights reserved PeopleFirm LLC 2016 change is constant. In today’s “do-it-now” world, it’s happening all the time.
  4. 4. All rights reserved PeopleFirm LLC 2016 So why don’t we realize it really sucks when it happens at work? but… that can be a good thing.
  5. 5. All rights reserved PeopleFirm LLC 2016 why? Because thriving (not to mention surviving) requires change.
  6. 6. All rights reserved PeopleFirm LLC 2016 cultural evolution = change. you put in a new paternity policy = change. you’re flattening your structure = change. you launch a new product = change you move into a new campus = change you are expanding into new markets = change you’re updating your performance management = change. you acquire a company = change your sales unexpectedly grew exponentially because kim kardashian tweeted about your product = change your new strategy = change. you have a new progressive CEO = change a new competitor emerges in your marketplace = change your workforce is changing = change You implemented a new people policy = change You are increasing your cyber security = change See what we mean?
  7. 7. All rights reserved PeopleFirm LLC 2016 This means that we all need to be ready, willing, and able to embrace unrelenting change.
  8. 8. All rights reserved PeopleFirm LLC 2016 but are our leaders ready for all this?
  9. 9. All rights reserved PeopleFirm LLC 2016 well, it may take a little coaching on transformational change leadership.
  10. 10. All rights reserved PeopleFirm LLC 2016 1) make the commitment. Being a good leader in a change-rich environment means a lot more than sending out an email or two. Leaders need to invest the time to become proficient at change leadership, which means building their own knowledge so that they are ready, willing, and able to lead through change. Shameless Plug: Wondering how to help your leaders become great change leaders? Well, wouldn’t you know it, we offer leadership change training. Think of if it as Leading Through Change 101. They’ll need to learn about the essentials of human behavior, and how to work solid change management principles into their everyday activities such as how they lead meetings, set new initiatives, and respond to situations.
  11. 11. All rights reserved PeopleFirm LLC 2016 2) Communicate a compelling destination (and outline a realistic journey). There is nothing that will equip your people to handle the stresses of constant change better than believing whole-heartedly in the “why” of what you do. Tip: When talking about the journey to your destination, resist the urge to whitewash things. People will respond to an honest and transparent assessment much better than they will to a fairytale. A good leader will share that truth in a way that compels belief. And they’ll also give their peeps a realistic path for how to achieve those goals. This means sharing the actual behaviors and actions needed to get there.
  12. 12. All rights reserved PeopleFirm LLC 2016 3) Engage your people in the solution. Leaders often assign problem solving to a few “experts”. But to better meet a world of transformational change, instead get the impacted people involved in building the solution. Something changing? Look to your people to figure out how to make it a success. Got an issue? Let your people figure out how to address it. Why? Their involvement makes them feel the process is more fair, and they’ll be more inclined to advocate for the change. They’re also more likely to come up with a solution that will be adopted by their peers. Tip: Involving your people in the solution doesn’t mean giving them full autonomy to make every decision. People are looking for a voice in the process, but not necessarily the keys to the castle.
  13. 13. All rights reserved PeopleFirm LLC 2016 4) Manage resistance and build resilience. As a leader, remember that everyone processes change in different ways. Some – your highly resilient people – will thrive on the challenge. Others… well, not so much. Think of a game of chutes and ladders: some people will climb all the ladders, others will consistently slip into the pit of despair. Heck, you might be one of the slide-slippers yourself. Tip: want more information on developing your own resilience? Check out our article on the subject and our list of resilience practices. www.peoplefirm.com/changeresilience. The good news is that you can teach yourself to be more resilient to change, and you can help your people build resilience as well. Try taking a stressed team for a walk, or build resilience practices (like identifying daily intentions) into meetings and team culture.
  14. 14. All rights reserved PeopleFirm LLC 2016 5) Learn, celebrate, & evolve. Finally, think back to the previous four steps, think about how to celebrate the good, and how to evolve the stuff you need to get better at. Where do you need to shore up capability? Did you have some leaders that tuned out? Do you need a better change toolkit? By consciously paying attention to what worked and didn’t, you’ll add another layer of change capability each time you go around the loop. Tip: celebrate both successes and failures, since they both grow you as an organization. With transformational change you may very well be working through multiple cycles at one time, each at different stages. Just try to keep each cycle progressing upward, and you’ll be OK.
  15. 15. All rights reserved PeopleFirm LLC 2016 Got it? Let’s review. 1) Ours is a world of unrelenting change. 2) That can be a good thing, since change is necessary to survive and thrive. 3) This means we should be practicing change management with everything we do. 4) Our leaders may need a little coaching to: Make their commitment Define the path for their people Engage their team in each solution Support the journey (manage resistance & build resilience) Keep the momentum going Your people will thank you.
  16. 16. All rights reserved PeopleFirm LLC 2016 your people = your success. PeopleFirm is a consulting firm dedicated to achieving the ultimate win-win: inspired people driving inspired performance. We focus on effective tools, measurable outcomes, real results, and getting your people out of their seats and engaged in your company’s growth. www.peoplefirm.com thanks for reading. THANKS FOR READING. PeopleFirm is a consulting firm dedicated to achieving that ultimate win- win: inspired people driving inspiring performance. We focus on effective tools, measurable outcomes, real results, and getting your people out of their seats and engaged in your company’s growth. www.peoplefirm.com

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