2. WELCOME
Barcelona, May 2013
Dear Friend of The Best Business Relationships!
Welcome to much more than a just another skills
course on relationship building and conflict resolution.
FROM BUMMER TO BOOSTER is a studio of personal
and team enrichment.
From distaste to delight. In 48 energetic, educational
and entertaining hours, you’ll become passionate about
human dynamics in professional settings and will be
inspired to engage in business relationships positively
and creatively.
Interactive and experience-driven. FROM BUMMER
TO BOOSTER will give you the essentials of how to
prevent and solve conflicts in a practical and to-thepoint way.
Have you ever heard that differences are based on a
tacit agreement? What are the magic words to
defuse conflicts? And what would it take for people to
really listen to you every time?
It's time to find out!
See you soon,
Tobias Rodrigues
4. TOBIAS RODRIGUES
style
vibrant
practical
direct
Tobias Rodrigues is a Canadian-Portuguese
communication and conflict resolution specialist.
His academic career includes a great variety of
fascinating topics. In Rome, Barcelona and the Azores,
Tobias studied conflict mediation, philology,
philosophy, psychology and e-marketing.
Putting his theoretic knowledge into practice, Tobias
has gained professional laurels as an effective
communication teacher, emotional intelligence trainer,
public speaking coach, penitentiary social worker,
among others.
Since Tobias moved to Spain in 2010, his passion for
professional performance and conflict resolution has
become his professional activity.
His unique style of speaking - calm, clear and
confident - ensures that his seminars are an
experience for life. For more information on Tobias:
tobiasrodrigues.com .
5. SEMINAR DAY 1
Day 1 focuses on interactive learning: observing and
performing in order to boost your skills. You receive
practical tips and tools to manage relationships in a
positive and rewarding way.
10:00
2 truths & 1 lie
Your expectations
10:30
Boost beliefs
The role of beliefs
12:00
Tune emotions
The power of emotions
13:00
Lunch
14:30
More than words
Non-verbal cues
15:30
Stop, observe & ask
Effective listening
17:00
Match 1
Exercises & feedback
“The person is not the problem.
The problem is the problem.”
Michael White
6. SEMINAR DAY 2
On Day 2, participants take the final steps and apply the
acquired techniques in individual and group exercises.
The continuous positive feedback you get from everyone
lets you amplify your personal transformation.
10:00
1 idea & 1 ball
Remembering day 1
10:30
Tacit agreement
The key to motivation
11:30
SEE & DAN
Your talking tools - I
13:00
Lunch
14:30
Compose
Your talking tools - II
15:30
Match 2
Exercises
17:30
Your superpowers
Inspiring feedback
“There is no great disappointment
where there is no great love.”
Martin Luther King
7. TESTIMONIALS
Elinor Thompson, intervals.prbb.org
DIRECTOR, PRBB INTERVALS PROGRAMME
“A stimulating and thought provoking experiential
learning opportunity. Clear and didactic. Tobias’
training methods and his highly communicative
interaction with all the participants created a very
cohesive group atmosphere. As the programme
organiser, I was delighted to see from the feedback that
other participants also found the course valuable as
well as great fun.”
Ingrid Ferrer, linkedin.com
EMOTIONAL INTELLIGENCE TRAINER
“Tobias is one of those trainers that become
ambassadors of their field! When I think of conflict
resolution, I think of Tobias. He shows great
consistency between what he preaches and practices!”
8. TESTIMONIALS
Peter McKenzie, linkedin.com
OPERATIONS DIRECTOR, CITIGROUP
“Tobias has a wealth of experience in conflict
resolution. His excellent communication style meant
that the seminar was interesting and rewarding. Many
practical tips and lessons to take away. And we had the
opportunity to put into practice what we had learned.
Also great fun!”
Álvaro Saumell, saumell-vallejo.com
LAWYER & ECONOMIST
“A very positive and constructive experience. The
seminar offers tools that allow us to approach issues
with a comprehensive perspective and to reach better
solutions for everyone. I strongly recommend it.”
11. “Tobias is a born communicator.
He transmits confidence, credibility and
authority throughout the entire
workshop. His vivid, interactive and
practical didactic approach makes the
critical topic of conflict resolution a fun
learning experience with unexpected
twists and turns. My idea of how to
handle conflicts in my life has changed
completely. A seminar that exceeded my
expectations.”
Florian Mueck
Professional Speaker & Author
www.florianmueck.com
