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Professional
Communication
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•


•


•
    Communication

•
•            (Aristotle)

    (Rhetoric)
    (Communication)

  (Search for all the available means of
  persuasion)
•                  (Edward Sapir)
•                 (Warren    W.
    weaver)




•             (George A. Miller)
•                   James W. Neuliep


    Process
    Dynamic

    Interactive

    Transactional

    Symbolic
    Intentional
Communication
              (Process)
              (Message)
(Sender)                    (Receiver)
 Sender      (Channel)
 Process Channel Message ChannelReceiver
•
               WHAT

          -           To Inform
          -                To
    Persuade
          -               To
    Educate
-                   (To
Understand)
      -             (To Decide)
      -          (To Learn)
      -
         (To Enjoy)
SMCR
(Process)
Sender
Message
              Channel
   Receiver
Sender
Communication Skills
           Attitudes
         Knowledge

Position within a Social Cultural
(Communication Skills)
–
–
–
–
–
Attitudes



                         Attitude toward
self
                                Attitude
toward subject matter
                         Attitude toward
receiver
             Aristotle
-


-
Position within a Social-Cultural
System
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Message
Message Code
             Message Content
                      Message
Treatment
Message Code



Code
(Message Content)
(Message Treatment)
Channel
-



-
-


-
-
-
-

-
-

-
Receiver
-                     (Communication
Skills)
   -         (Attitudes)
   -        (Knowledge)
   -
(Position within a Social Cultural
The Berlo Model          SMCR
            Model
 S         M           C        R
Sourc      Mess       Chan     Recei
  e        age        SEEING
                       nel      ver
        ELE    STRU HEARING
        MEN CTUR
         C        C
        TS
         O     E O TOUCHING
         N
            TREA D SMELLING
         T
            TMEN E
         E
            T        TASTING
         N






•

             Chickering and
  Gamson,1989
         ,2544)
• 1.

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:

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• Mc Quail , Denis . Mass Communication
  Theory : An Introduction . London : Sage

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