Global Interconnection Group Joint Venture[960] (1).pdf
Knowledge Services and Process Outsourcing
1. Evalueserve An Innovation Group Partner Firm Evalueserve Overview Presentation Click to add Subtitle Milan Dec 2009
2. Offshore delivery of Knowledge Services = KPO Business Support & Research Market Research Investment Research Intellectual Property and Legal Process Services Data and Financial Analytics
5. KPO for various Functions and Industries Compliance Corp Comm Strategy/Risk Patent landscape Patent valuation Searches Supplier Health Innovation Scout Data Analytics Data Analytics Market Research Comp Intelligence Proposals Meeting Prep CRM Logistics Sales Marketing Supply Chain R&D/ Licensing Staff/ Support Insurance Banking Consulting Health Care Telecom/ IT/Tech Banking Other Financial Law Firms Other (Energy, etc.)
6. Outsourced Knowledge Center New York Tuesday 5 pm ET / 11 pm CET Chile Tuesday 6 pm ET / Wednesday 12 am CET Shanghai / China Wednesday 8 am CST / Wednesday 2 am CET New York Wednesday 11 am ET / 5 pm CET Deliverable received by client within 18 Hours! India Wednesday 8:30 pm IST / Wednesday 5 pm CET
9. Dedicated Support Giving Clients Edge in the Market Text Cost Productivity Time Internal External Budgets Process Bundling Freeing up senior time Edge in the Market Knowledge Technology Process Redesign 24/5 Time zone Support Quality New skills Global Reach Growth Product Engine Proposal Support Teams from 3-250 FTE Euro 20-45/hr 1 Not completely MECE