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Specialist in training and consulting since 1997 (24 SàRL). Adult Trainer Certified (Swiss confederation diploma) My experience in training and our results with receptionists, secretaries and assistants attest to the practical and concrete contribution during our seminars to improve customers services. HIGHLIGHTS - Able to communicate in French, English, Spanish, German and Russian with extensive background in each culture; - Outstanding communication and presentation skills; - Committed to the international negotiation. RELEVANT SKILLS & EXPERIENCE Project Management - Accomplishments - Accomplished audit, training and coaching for majors companies in service area. Program of Develo..