14. THE ILL EFFECTS OF
CONFLICTS
CONFLICTS SPOIL UNITY AMONGST THE
EMPLOYEES – IT PAVES WAY FOR
GROUPISM
CONFLICTS HAMPER DEVELOPMENT OF
THE ORGANIZATION
CONFLICTS SPOILS THE IMAGE OF THE
ORGANIZATION
CONFLICTS, IF REMAIN UNNOTICED, CAN
RUINE THE ROOT OF THE ORGANIZATION
17. FORCING
THIS IS NOTHING BUT BULDOZING
USING ONE’s AUTHORITY
PRIOR ASSESSEMENT IS ESSENTIAL
THIS IS NOT SUCCESSFUL AT ALL
TIMES
THIS CREATES PERMANENT ENIMITY
18. ACCOMMODATING
• PERMITTING THE OPPONENT TO SATISFY
HIS/HER CONCERNS THUS NEGLECTING
OUR OWN.
• THIS MAY RESULT IN A FEELING OF HURT
AND OFFENDED
19. AVOIDING
NOT REACTING TO THE
PROVOCATION
REMAINING INERT
TAKING NO ACTION AT ALL TO
RESOLVE THE CONFLICT
THIS STRATEGY MAY MAKE YOU IN
THE EYES OF OTHERS THAT YOU
ARE A COWARD
20. COMPROMISING
ATTEMPTING TO RESOLVE THE
CONFLICT BY IDENTIFYING A
SOLUTION SATISFACTORY FOR
BOTH THE PARTIES.
THIS IS POSSIBLE ONLY WHEN WE
CREAT WIN-WIN SITUATION
21. COLLABORATING
• APPRECIATING OTHER’S PROs & CONs
AND PROACTIVELY REACTING
• ALTHOUGH THIS STRATEGY IS HIGHLY
RECOMMENDED, IT IS DIFFICULT TO
ADOPT MOST OF THE TIME.