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Linking benefits to recruitment
without breaking the budget
Tom Russell
Director of Strategic Resourcing & Reward
About us
We are the world’s leading charity dedicated to cancer
research and the largest funder of cancer in Europe

We spent £315 million of research in 2006/07

We support the work of more than 4,250 scientists, doctors
and nurses in over 35 towns and cities across the UK

Our work is funded almost entirely by donations from the
public
Recruitment & Retention Challenges

• Diverse reasons for joining and staying – science to retail

• Perceptions of sector in a competitive marketplace

• Size and complexity of organisation – proximity to “delivery”

• Experience versus reality – need for authenticity

• Benefits offering and engagement

• Access to information

• Rewards and benefits as a contributory factor
Retention in Sector (Voluntary Leavers)

    Voluntary Sector
    Turnover 2007*


                   14.2%                               Cancer Research UK
                                                        Turnover 2007/08


                        14.5%
* CIPD Recruitment, Retention & Turnover Survey 2007
(Category ‘Other Voluntary’)
“Candidate Experience” Feedback

                           Views of benefits engagement
Why join us
                                                   1
                    Electronic Communication
       The Role
  1
                      Engaging and Inspiring       2
       The Sector
  2
                                                   3
                              More promotion
       The Cause
  3

       Personal Development
  4
Key Drivers


• Supporting employees in their role

• Menu of choices

• Personally relevant

• Holistic - “It all adds up”

• Engaging and recognisable

• E-enabled
Rewards & Benefits Categories


                                Finances
         Work/life balance      Discounts & Savings




                                Communication &
         Learning
                                Involvement



                                Travel &
         Health                 Transport
Engagement
             The “Swatch”




                            Starter Pack
Engagement
Rewards & Benefits Micro-site (Candidates)




http://benefits.cancerresearchuk.org
Rewards & Benefits Hub (Employees)
Reward & Benefits Preferences*
                                                Work/life Balance

                                                Learning
                       14%
         22%
                                                Health
                                   18%
                                                Finances

                                                Comms & Involvement
  11%
                                                Travel & Transport
        5%
                             17%
               13%                              Discount & Savings

                                   Employees can choose up to three
                        category preferences, and change at any time
                                                         *@ April 2008




 March 2008
Learning & Development
Recruitment & Retention Insights

• What attracts and retains our staff varies hugely

• An holistic approach is more likely to engage in our
  environment

• Measuring benefit interest by category provides valuable
  information within context of limited resources

• Internet delivery has proven to be cost effective over time –
  beyond year one, cost is 50p per employee
“Communicating the Deal”   People & Organisational
                              Development (POD)
Fostering non-financial recognition



                                      Work in
                                      Progress
Linking benefits to recruitment without breaking the budget

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Linking benefits to recruitment without breaking the budget

  • 1. Linking benefits to recruitment without breaking the budget Tom Russell Director of Strategic Resourcing & Reward
  • 2. About us We are the world’s leading charity dedicated to cancer research and the largest funder of cancer in Europe We spent £315 million of research in 2006/07 We support the work of more than 4,250 scientists, doctors and nurses in over 35 towns and cities across the UK Our work is funded almost entirely by donations from the public
  • 3. Recruitment & Retention Challenges • Diverse reasons for joining and staying – science to retail • Perceptions of sector in a competitive marketplace • Size and complexity of organisation – proximity to “delivery” • Experience versus reality – need for authenticity • Benefits offering and engagement • Access to information • Rewards and benefits as a contributory factor
  • 4. Retention in Sector (Voluntary Leavers) Voluntary Sector Turnover 2007* 14.2% Cancer Research UK Turnover 2007/08 14.5% * CIPD Recruitment, Retention & Turnover Survey 2007 (Category ‘Other Voluntary’)
  • 5. “Candidate Experience” Feedback Views of benefits engagement Why join us 1 Electronic Communication The Role 1 Engaging and Inspiring 2 The Sector 2 3 More promotion The Cause 3 Personal Development 4
  • 6. Key Drivers • Supporting employees in their role • Menu of choices • Personally relevant • Holistic - “It all adds up” • Engaging and recognisable • E-enabled
  • 7. Rewards & Benefits Categories Finances Work/life balance Discounts & Savings Communication & Learning Involvement Travel & Health Transport
  • 8. Engagement The “Swatch” Starter Pack
  • 10. Rewards & Benefits Micro-site (Candidates) http://benefits.cancerresearchuk.org
  • 11. Rewards & Benefits Hub (Employees)
  • 12. Reward & Benefits Preferences* Work/life Balance Learning 14% 22% Health 18% Finances Comms & Involvement 11% Travel & Transport 5% 17% 13% Discount & Savings Employees can choose up to three category preferences, and change at any time *@ April 2008 March 2008
  • 14. Recruitment & Retention Insights • What attracts and retains our staff varies hugely • An holistic approach is more likely to engage in our environment • Measuring benefit interest by category provides valuable information within context of limited resources • Internet delivery has proven to be cost effective over time – beyond year one, cost is 50p per employee
  • 15. “Communicating the Deal” People & Organisational Development (POD)