Gary explores the hurdles that must be overcome in order to become a responsive and values-driven organisation. Gary works with large enterprises to drive change to the culture, planning, governance, and structure of the enterprise to better align with customers’ needs

1. Enabling Sustainable
Gary O’Brien
Global Advisory Lead,
ThoughtWorks
Transformation

2. Enabling Sustainable
Transformation

3. 3
Responsiveness is the
new reality
Transparency and visibility
the new must-haves
Exploration and adoption
of emergent technology
the new norm
Capabillity
Gap in capabillity to
explore and exploit
opportunities.
Opportunities
Opportunity
Time

4. PURPOSE
The reason customers seek value from us,
our role in society
• Define your outcomes
• Identify the measure
• Unleash the talent
4ThoughtWorks

5. EXPERIENCE
Let people ‘feel’ what it is like
• Create an exemplar
• An end to end slice
• Work on constraints
5ThoughtWorks

6. ENVIRONMENT
Let the work decide
• Measures cascade
• KPI’s
• Separate Budgets from the work
6ThoughtWorks

7. LEADERSHIP
New talents emerge
• Deal with ambiguity through transparency
• Strong community builders who form great teams
• Able to listen, steward, mentor. Clear the path for pace
and adaptability
• Provide outcomes with a minimum constraints
• Return problems unsolved
7ThoughtWorks

8. 8ThoughtWorks
NO EXEMPTIONS
Transformation means everyone
• Don’t Feed the beast
• Don’t get stuck in transition
• Don’t obsess with roles

9. Get rid of budgets and job titles, work small,
learn often, gather people around a clear
outcome, measure success as something your
customers get and watch what happens.
Or at the very least, head in that direction!