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Monitoring Apps & Networks
in a Cloud-Centric World
Nick Kephart, Head of Product Marketing
ThousandEyes
1
Networks Are Changing
“A good portion of apps no longer are in the data center.
They’re in the public cloud. MPLS wasn't made for that.”
“It's all about the cloud. It all starts with the cloud.”
Andrew Lerner
Research VP, Networking, Gartner
2
Where Are Your Apps Consumed Today?
5.5 9%minutes on
mobile during
workday
million new
connected
things daily
of US workers
telecommute at
least half time
65
3
Where Are Your Apps Hosted Today?
41.3
16.22016
2020
Gartner Predicts 2016 Software AdoptionApril 2016 JP Morgan: 207 CIOs with $600M+ budgets
Self-HostedCloud
1000
Tipping Point for SaaSWorkload Shift to IaaS
2016 2017 2019
CRM HCM
Office
Productivity
4
Toward a Cloud-Centric Network
Network is a “Black Box” not addressed by legacy tools
Today — Chaotic
Enterprise
Data Center
Internet
Mobile
ISPs CDNs
DNS
Consumers
Home
Office
Enterprise
Branch Office
? ?
?
?
?
?
?
5
Leading to New App Delivery Methods
Akamai 2014
40%
of enterprises run
majority of apps over the
Internet
Using CDNs, DDoS
mitigation, WAN
acceleration
6
New Network Architectures
55%of enterprises still
backhaul at least
half of Internet traffic
30%of enterprises still
expected to deploy
SD-WAN by 2019
Gartner Predicts 2016; Metzler State of the WAN 2015
7
And New Diagnostic Techniques
50%of enterprises find frequent
gaps in
WAN visibility
Shift to monitoring that
supports multi-vendor,
hybrid architectures
Metzler State of the WAN 2015
8
Cloud-Centric Networks
in the Real World
9
App Delivery: Transition to Cloud Services
CONSUMER GOODS
Global 500 packaged goods giant
Transitioning to cloud-based
Sharepoint for over 100,000
employees
Testing for availability, user
experience and connectivity
10
Architecture: Planning for Hybrid WAN
FINANCIAL SERVICES
Leading market data firm
Global MPLS network, adding direct
Internet access
Implemented branch office
monitoring of cloud apps and Cisco
UC to plan the architectural transition
11
Diagnostics: Teleworker Troubleshooting
HEALTHCARE
Fortune 500 health insurer
Shift to telecommuting for customer
support
Implemented end-user performance for
100s of employees to troubleshoot
LAN, WAN and Internet issues
12
Visibility into Every Network Segment
Finding Root Cause in Under 2 Minutes
13
Managing the Transition to Cloud
• Large global corporation has deployed Salesforce.com
throughout the organization
• Certain users are complaining about very bad user experience
• The problems seem intermittent—the hardest problems to solve
THE PROBLEM
14
Detect an Issue in Real Time
Cannot reach
Salesforce.com
15
Check if it’s the Application or the Network
Packet loss to
Salesforce.com
16
Packet loss at upstream
ISP for Salesforce.com
Identify Root Cause in Less Than 2 Minutes
17
Resolve Problem Faster with Interactive Sharing
18
Network Effect: Win-Win Scenario
Cloud providers use
ThousandEyes to solve
customer side issues
Enterprises use ThousandEyes
to monitor their infrastructure and
providers
ThousandEyes is the operational connection between
the Enterprise and the Cloud
Internet
Enterprise
Cloud
Provider
19
About ThousandEyes
Founded by network
experts; strong
investor backing
Recognized as
an innovative
new approach
ThousandEyes delivers network intelligence into every network.
Relied on for
critical operations by
leading enterprises
27 Fortune 500
5 top 5 SaaS Companies
4 top 6 US Banks
20
Relied on by Leading Enterprises

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Monitoring Apps & Networks in a Cloud-Centric World at Gartner IOSS 2016

  • 1. 0 Monitoring Apps & Networks in a Cloud-Centric World Nick Kephart, Head of Product Marketing ThousandEyes
  • 2. 1 Networks Are Changing “A good portion of apps no longer are in the data center. They’re in the public cloud. MPLS wasn't made for that.” “It's all about the cloud. It all starts with the cloud.” Andrew Lerner Research VP, Networking, Gartner
  • 3. 2 Where Are Your Apps Consumed Today? 5.5 9%minutes on mobile during workday million new connected things daily of US workers telecommute at least half time 65
  • 4. 3 Where Are Your Apps Hosted Today? 41.3 16.22016 2020 Gartner Predicts 2016 Software AdoptionApril 2016 JP Morgan: 207 CIOs with $600M+ budgets Self-HostedCloud 1000 Tipping Point for SaaSWorkload Shift to IaaS 2016 2017 2019 CRM HCM Office Productivity
  • 5. 4 Toward a Cloud-Centric Network Network is a “Black Box” not addressed by legacy tools Today — Chaotic Enterprise Data Center Internet Mobile ISPs CDNs DNS Consumers Home Office Enterprise Branch Office ? ? ? ? ? ? ?
  • 6. 5 Leading to New App Delivery Methods Akamai 2014 40% of enterprises run majority of apps over the Internet Using CDNs, DDoS mitigation, WAN acceleration
  • 7. 6 New Network Architectures 55%of enterprises still backhaul at least half of Internet traffic 30%of enterprises still expected to deploy SD-WAN by 2019 Gartner Predicts 2016; Metzler State of the WAN 2015
  • 8. 7 And New Diagnostic Techniques 50%of enterprises find frequent gaps in WAN visibility Shift to monitoring that supports multi-vendor, hybrid architectures Metzler State of the WAN 2015
  • 10. 9 App Delivery: Transition to Cloud Services CONSUMER GOODS Global 500 packaged goods giant Transitioning to cloud-based Sharepoint for over 100,000 employees Testing for availability, user experience and connectivity
  • 11. 10 Architecture: Planning for Hybrid WAN FINANCIAL SERVICES Leading market data firm Global MPLS network, adding direct Internet access Implemented branch office monitoring of cloud apps and Cisco UC to plan the architectural transition
  • 12. 11 Diagnostics: Teleworker Troubleshooting HEALTHCARE Fortune 500 health insurer Shift to telecommuting for customer support Implemented end-user performance for 100s of employees to troubleshoot LAN, WAN and Internet issues
  • 13. 12 Visibility into Every Network Segment Finding Root Cause in Under 2 Minutes
  • 14. 13 Managing the Transition to Cloud • Large global corporation has deployed Salesforce.com throughout the organization • Certain users are complaining about very bad user experience • The problems seem intermittent—the hardest problems to solve THE PROBLEM
  • 15. 14 Detect an Issue in Real Time Cannot reach Salesforce.com
  • 16. 15 Check if it’s the Application or the Network Packet loss to Salesforce.com
  • 17. 16 Packet loss at upstream ISP for Salesforce.com Identify Root Cause in Less Than 2 Minutes
  • 18. 17 Resolve Problem Faster with Interactive Sharing
  • 19. 18 Network Effect: Win-Win Scenario Cloud providers use ThousandEyes to solve customer side issues Enterprises use ThousandEyes to monitor their infrastructure and providers ThousandEyes is the operational connection between the Enterprise and the Cloud Internet Enterprise Cloud Provider
  • 20. 19 About ThousandEyes Founded by network experts; strong investor backing Recognized as an innovative new approach ThousandEyes delivers network intelligence into every network. Relied on for critical operations by leading enterprises 27 Fortune 500 5 top 5 SaaS Companies 4 top 6 US Banks
  • 21. 20 Relied on by Leading Enterprises