1. J. CHARLES BAYLESS, JR.
1338 Beech Valley Road, NE 678.938.4854
Atlanta, GA 30306 charles.bayless@gmail.com
Accomplished, results-driven business executive possessing exceptional leadership skills.
Demonstrated performance record in P&L management, business transformation, business
operations management, sales, channel development, account management and alliances
management. Recognized for commitment to achieving superior results in difficult
circumstances by focusing on the culture of the workplace and the quality of teamwork.
PROFESSIONAL EXPERIENCE
Bayless Enterprises – Founder 2006 – Present
Founder and Owner of Services firm – Atlanta, GA
Discrete projects for clients in the services industry including alliances creation and
management.
Through the Magic Door® – Founder 2006 – Present
Founder and Owner of Children’s Books E-commerce Site – Atlanta, GA
Responsible for the founding, site design, technological build, marketing and initial
business operations of a children’s books e-commerce site focused on connecting
children with great, but forgotten stories that encourage their reading habits. Results:
Break-even accomplished on an operations basis within first year as well as a trebling of
monthly orders and a doubling of individual site visits.
Capgemini – Vice President 2000 – 2005
Capgemini Technologies, CEO – Washington, D.C.
North America Alliances & Capgemini Technologies – Atlanta, GA
Tasked with transforming approach to alliances into a commercial business. Actions
required team-building (retention), strategy setting and execution, establishment of
commercial performance measures, and alliance engagement with field teams. Results:
Only consistently profitable BU in the Americas in 2005. New business through partners
represented 35% of total Americas bookings. YOY 40% increase in Operating Profit.
EY Alliance Leader – Atlanta, GA
Responsible for restoring effectiveness in strategic alliance relationship, resolving
multiple legal and contractual disputes, and re-establishing a commercial proposition to
take to our clients. Results: 120% increase in joint bookings.
Americas International Sales – UK
Responsible for increasing volume of sales among the Americas, Europe and Asia by
identifying strong account relationships in one geography that were underserved in another.
Results: Identified portfolio of 45 targeted clients which led to $25m in bookings.
Global Consumer Product, Retail, Distribution Leader (CPRD) – UK
Responsible for leading and coordinating sales globally in the CPRD space, including key
alliance management. Results: 23% increase YOY in bookings, despite Group decline.
Asia Pacific CPRD/LSC Sector Leader – Australia
Responsible for leading and coordinating sales and services into key managed accounts
across Asia Pacific for two of six global sectors (Consumer Product, Retail and
Distribution sector and the Life Sciences/Chemicals sector). Also responsible as
Regional Account Manager for our largest CPRD account in Asia Pacific. Results:
Achieved 100% sector growth rate in 2001.
2. J. CHARLES BAYLESS PAGE 2
Ernst & Young - Partner 1994 – 1999
Asia Pacific Regional Account Manager – Australia
As Regional Account Manager, responsible for largest CPRD account in Asia Pacific.
Responsibilities included creating a regional account team to support pursuits and service
delivery across the region as well as identifying and creating new opportunities. Results:
Moved account profitability from loss to benchmark profitability during this period.
COO Management Consulting Australia – Australia
Seconded from North America to lead transformation of Australian consulting
business unit into a high growth and high profitability business unit.
Implemented service lines, sector teams, managed accounts and necessary process
restructuring. Results: Achieved bookings growth of 60% and converted loss
making organization to profitability at international benchmark levels within
twelve months.
Telecommunications Account Manager – Atlanta, GA
Responsible for developing our presence in a major North American telecommunications
company.
National Practice Utility Group – Atlanta, GA
Account manager for our largest and longest running account in the utility sector in the USA.
Ernst & Young – Manager & Senior Manager 1989 – 1994
National Practice Utility Group – Atlanta, GA
Various service delivery and account management roles in the utilities and
telecommunications markets in North America. Focused on Strategy, Supply Chain
Management, TQM, and Business Process Reengineering.
Arthur Young – Staff to Manager 1985 – 1989
Utilities Consulting Group – Atlanta, GA
Responsible for project management, client site consulting, and new business
development. Primary industry focus in telecommunications, electric power generation
and distribution, and gas pipelines.
Wharton Small Business Development Center 1984 – 1985
Senior Business Consultant – Philadelphia, PA
Assisted a variety of clients in identifying and solving business problems in the areas of
finance, accounting systems, marketing research, and operations.
Nordic Drilling Consultants, Inc. 1982 – 1983
Director, Assistant Driller and Mud Engineer – UK
EDUCATION
The Wharton School, Graduate Division, University of Pennsylvania
Master of Business Administration 1985
Concentration in finance with related course work in international business.
Wharton Research Fellow; Graduate Teaching Assistant; Photography Editor, Wharton
Journal; Sound Director, Wharton Follies.
3. J. CHARLES BAYLESS PAGE 3
Georgetown University, School of Foreign Service
BSFS International Economics 1982
Concentration in International Finance.
Honors graduate from the Landegger program in International Business Diplomacy; Phi
Alpha Theta, Honors History Society; Photographer for the Georgetown University
Yearbook.
PERSONAL
U.S. citizen raised abroad. Working familiarity with German and Swedish. Slight
knowledge of French. Interests include Egyptology, military history, painting, swimming,
and ornithology. Assistant Scout Master, Troop 631, Boy Scouts of America. President of
Rock Creek Watershed Alliance.