12. Is Technology the Answer... ?Can You Fly This Airplane .... A fool with a tool ... ... is still a fool !
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14. Knowledge workers primarily use their minds rather than their hands; they create non-physical (software) products, such as ideas, data, information, reports, designs, plans; their product comes out of their mouths or through a pen.Russell D. Archibald: PLANNING, SCHEDULING AND CONTROLLING THE EFFORTS OF KNOWLEDGE WORKERS Our attempts to plan and schedule the efforts of knowledge workers frequently are not very successful. We have all heard the painful reaction of our fellow knowledge workers: "You can't schedule creativity:" "I don't have time to plan - I have to get some work done!" "Too much paperwork'' "Good idea for all the others, but not for me; I'm different" "You don't understand our problems". Russell D. Archibald: PLANNING, SCHEDULING AND CONTROLLING THE EFFORTS OF KNOWLEDGE WORKERS Too much emphasis is placed on instant response to any question, however tangential it may be. Memo: Ford Motor Company Subordinates at every level usually are eager to impress and please their superiors and in doing so may go well beyond levels of response and service required for effective operations Memo: Ford Motor Company
18. More, More MORE! –Can we innovate and use less? "These challenging times present IT leaders with an opportunity to make technology work harder and smarter to get the job done," Nancy Gofus, Verizon's senior vice president of global business products, said in a statement MIT Sloan Prof. Erik Brynjolfsson, director of the Center for eBusiness at MIT Sloan. According to Brynjolfsson, business has often had a long learning curve on how to fully utilize new technologies. “A century ago, an exciting new technology called electricity was just being introduced,” he said. “But by itself, electricity did nothing for productivity. It took decades for firms to figure out how to redesign their factories and processes to deliver a productivity payoff.” “But today, managers cannot afford to wait decades to harness the potential for greater productivity from much faster, exponential improvements in information technology. The companies that succeed will be the ones that understand the importance of combining the digital organization with digital technologies.”
19. Intranet 2.0 -- Enterprise Collaberation According to Forrester’s Enterprise and SMB Software Survey, Q3 2007, nearly 65% of organizations in North American and Europe will invest in team collaboration software in 2008. Consumer and user-centered technologies are experiencing "grass-roots" adoption in enterprises where they are empowering information workers, giving them more control over content creation, sharing and dissemination. Wikis, blogs, podcasts and instant messaging have become staples in many enterprises, especially as marketing tools or as means of communicating with customers, prospects, employees and partners. Wikis and blogs enable content creation, but can users manage content with them? Magic Quadrant for Enterprise Content Management 23 September 2008 …all this content creation and sharing typically happens outside any formal content management strategy. Organizations should take advantage of evolving, richer user interfaces and tools for content creation, consumption and multichannel output Magic Quadrant for Enterprise Content Management 23 September 2008
20. What is this ‘SharePoint’ stuff? By the end of 2007, 75% of all U.S. businesses will have at least tried out Microsoft SharePoint 2007. Bill Gates, delivering a keynote address Monday in Seattle at the company's Office SharePoint Conference 2008. SharePoint is "based on a vision of letting workers share information in a better way.” InformationWeek March 3, 2008 SharePoint can provide 80% of some businesses' needs straight out of the box with no customization.
21. Back to Basics to Integrate & StreamlineCulture, Methodology and Technology What’s the Secret Sauce?
28. 20th Century: Interdependencies and charts (Gantt Charts).
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30. Strike the Right Balance in Varying EconomiesSuccessful Companies will lay the Foundation for Growth Drive Growth Enhance Efficiency Reduce Costs
31. Strike the Right Balance in Varying EconomiesSuccessful Companies will lay the Foundation for Growth Drive Growth Invest and lay the foundation for future growth Enhance Efficiency Reduce Costs
47. Thursday, 1 October, 2009 Thursday, 3 Sept, 2009 Tuesday, 22 Sept, 2009 Thursday, 1 Oct, 2009 “Thawing out” “It is not quite business as usual, but firms are finding it surprisingly easy to raise money again” “G-20 summit: 6 countries in recovery” “IMF Says Global Economic Recovery Has Begun ” “Vital Signs: Economic Recovery Prospects Improve” The new economic reality… Monday, 10 August, 2009 Friday, 9 October, 2009 “Economists see recession ending in Q3 but recovery slow” “Signs that the tide may be turning”
48. SharePoint 2010The business collaboration platform for the Enterprise and the Web Sites Connect and Empower People Communities Composites Cut Costs with a Unified Infrastructure Content Insights Rapidly Respond to Business Needs Search
49. Microsoft SharePoint 2010 Ribbon UI SharePoint Workspace SharePoint Mobile Office Client and Office Web App Integration Standards Support Business Connectivity Services InfoPath Form Services External Lists Workflow SharePoint Designer Visual Studio API Enhancements REST/ATOM/RSS Tagging, Tag Cloud, Ratings Social Bookmarking Blogs and Wikis My Sites Activity Feeds Profiles and Expertise Org Browser Sites Communities Composites PerformancePoint Services Excel Services Chart Web Part Visio Services Web Analytics SQL Server Integration PowerPivot Content Insights Enterprise Content Types Metadata and Navigation Document Sets Multi-stage Disposition Audio and Video Content Types Remote Blob Storage List Enhancements Search Social Relevance Phonetic Search Navigation FAST Integration Enhanced Pipeline
50. Introducing SQL Server PowerPivot PowerPivot for Excel (Client) PowerPivot for SharePoint (Server) www.powerpivot.com
52. Extensible Business User Experience Familiar tools for end users Self-service access and insight Data exploration and analysis Predictive analysis Rich, contextual data visualization Integrated content and collab. Thin client experiences Scorecards and Dashboards Collaboration Search Business Collaboration Platform Sound and scalable platform Analysis Services Reporting Services Integration Services Master Data Services Data Warehousing Data Infrastructure and BI Platform
54. Tim Cermak Senior Portfolio Advisor Advisicon, Inc. Tim.cermak@advisicon.com
Notes de l'éditeur
PLANNING, SCHEDULING AND CONTROLLINGTHE EFFORTS OF KNOWLEDGE WORKERSRussell D. ArchibaldSeminar inAdvanced Project Management ConceptsCo-Sponsored byThe School of Industrial & Systems EngineeringGeorgia Institute of TechnologyandThe Project Management InstituteOctober 9-10, 1969Atlanta, Georgia**********************************One common characteristic of projects is that they utilize many different types of human skills. Inthinking about these skills, we can make one key differentiation, between manual workers or skills, andknowledge workers or skills:Granted, manual workers use knowledge in their work, and in many cases are more intelligent thanknowledge workers. I wish to use the above differentiation (for which I am indebted to Peter Drucker, asa matter of fact, for pointing out this fundamental difference in his book, “The Effective Executive”), forour discussion purposes, and hope that there is no derogatory inference in the definitions set forth.In most projects, we find that a much higher proportion of knowledge workers are involvedduring the earlier phases of the project, while in the final phases there may be a higher proportion ofmanual workers (if indeed the project uses any manual workers). The conceptualization, design,procurement, construction, commissioning, start-up and initial operation of a process plant is typical ofmany projects which use both types of workers. There will be no manual workers at the beginning, butseveral hundred during the construction phase. Knowledge workers will be involved throughout.IV. A RECOMMENDED APPROACHStudy the FunctionIn developing the new view which is needed, the first step would be to study the function ofplanning and scheduling the efforts of knowledge workers, with the following purposes:• To recognize the true nature of this function• To identify its primary characteristics• To identify the underlying human problemsDescribe the FunctionBased on the studies performed, describe this function and its basic characteristics in such a waythat all concerned will more fully understand its nature.Differentiate This Function From Manual Work Planning and SchedulingA prime objective of the study and description would be to differentiate it from manual workplanning and scheduling, so that an improved approach may be developed.Recognize and Promote the Professional Nature of This FunctionAs a result of the differentiation and separation from manual work planning and scheduling, wewill be able to recognize and effectively promote the professional nature of this function.*************************************************Ford Memo to Executive Vice Presidents, Vice Presidents and Division General Managers: Dated August 2, 1974: signed Lee A. Iacocca & Henry Ford II
Improve business performanceEnhance alignment with business strategyDefine and prioritize business driversAlign selected portfolio with business strategyCreate a culture of innovationIncentivize employeesCreate an IMO officeDefine an innovation management processSelect supporting technologiesInvest in innovationInvest in many ideas in order to identify one disruptive productTake more risks!