2. 3-4 Introduction to Toronto Training and
HR
Contents 5-6
7-8
Definitions
Components of wellbeing
9-12 Wellbeing
13-14 Achieving a change in behaviour
15-16 A new theory of wellbeing
17-18 Effects of exercise
19-20 The emergence of wellness officers
21-24 Establishing an on-site centre
25-26 Designing a wellbeing program
27-30 A wellbeing strategy
31-32 Participate ? Me ?
33-37 What does an effective program look
like?
38-41 Stress
42-44 The healthy lifestyle guide
45-46 Drill
47-54 Case studies
55-56 Conclusion and questions
4. Introduction to Toronto Training
and HR
• Toronto Training and HR is a specialist training and human
resources consultancy headed by Timothy Holden
• 10 years in banking
• 10 years in training and human resources
• Freelance practitioner since 2006
• The core services provided by Toronto Training and HR are:
- Training event design
- Training event delivery
- Reducing costs
- Saving time
- Improving employee engagement & morale
- Services for job seekers
Page 4
10. Wellbeing 1 of 3
EMPLOYEE BENEFITS
Access to counselling services
Employee assistance program
Stop smoking support
Advice on healthy eating
Healthy canteen options
Access to physiotherapy
Subsidized gym membership
Health screening
Healthcare cash plans
Page 10
11. Wellbeing 2 of 3
EMPLOYEE BENEFITS
In-house gym
Private health insurance
Walking/pedometer initiatives
Long-term disability/permanent health
insurance/income protection
Critical illness insurance
Dental illness insurance
On-site massages
Self-funded health plans
Page11
12. Wellbeing 3 of 3
ROI FOR EMPLOYERS
A longer work span
Fewer sick days
Reduced presenteeism
Fewer disability claims
Fewer and less costly medical expenditures
Page 12
18. Effects of exercise
POISTIVE IMPACTS
Weight control
Preventing health conditions and diseases
A better mood
An energy boost
Improved sleep
Re-energized sex life
Social benefits
Page 18
20. The emergence of wellness
officers
US
Certified Health Education Specialist
Certified Wellness Practitioner
Certified Worksite Wellness Professional
Well Workplace Professional
Certification in Wellness Expertise
Health Promotion Director
Page 20
22. Establishing an on-site centre
1 of 3
POINTS TO CONSIDER
Will the clinic be accessible only by employees, or
will spouses, dependents and retirees also be able
to use it?
Will the clinic provide care only for occupational
injuries or for a wider range of ailments? In
keeping with the interest in wellness, the trend
appears to be towards broader coverage
Page 22
23. Establishing an on-site centre
2 of 3
POINTS TO CONSIDER
Will the employee pay all charges for services at
the clinic, or will some or all charges be covered by
the employee health plan?
Will staffing be available at the clinic—physicians,
nurse practitioners and physician assistants? To
meet legal requirements, a physician oversight
may be required
Page 23
24. Establishing an on-site centre
3 of 3
POINTS TO CONSIDER
Will the clinic be built as a separate facility, will the
employer lease space or share space with another
employer, or will it be located in a mobile unit?
What privacy concerns, if any, would accompany
that decision?
Will the employer incur costs to build the clinic and
maintain it?
Will the employer measure return on investment?
Page 24
26. Designing a wellbeing program
Planning and setting up support structures
Gathering information
Developing a strategic plan
Implementation and monitoring
Evaluating
Reviewing, planning and adjusting
Page 26
29. A wellbeing strategy 2 of 3
DEVELOPING AN INTEGRATED STRATEGY
Analyze data
Develop strategy
Implement
Measure and review
Page 29
30. A wellbeing strategy 3 of 3
MAPPING A STRATEGY
Assess the needs
Start inside
Narrow the field
Collaborate
Keep up-to-date on what works
Ask for assurances and guarantees
Page 30
32. Participate? Me?
FACTORS THAT AFFECT THE EMPLOYEE’S
DECISION
Away from worksite influence
Indirect worksite influences
Direct worksite influences
Page 32
33. What does an effective
program look like?
Page 33
34. What does an effective program
look like? 1 of 4
Create a support group made up of
representatives from all levels and across the
organization to help plan and promote initiatives
Gain support and commitment from senior
management from the start
Recruit health champions from within your
organization who are willing to share their skills
and organize or deliver initiatives (e.g. a qualified
yoga instructor)
Page 34
35. What does an effective program
look like? 2 of 4
Do a ‘Training Needs Assessment' or a short
questionnaire to find out what activities staff are
interested in
Create an action plan based on what employees
would like, spread over six months to help you
focus on what you are going to deliver and when.
Remember to start small and build on what you
are doing over time
Page 35
36. What does an effective program
look like? 3 of 4
Hold a launch event to promote new and existing
services to employees
Consider a range of initiatives from lunchtime
walking groups, on or off site sports and classes,
cooking classes, fruit bowls, stress management
workshops, to offering bike parking and shower
facilities to enable active travel to and from work
Page 36
37. What does an effective program
look like? 4 of 4
To involve a large number of employees, organize
a competitive event or tournament like a
Pedometer challenge
Employee awareness is essential for employee
participation
Collect information on your initiatives for example
numbers of people participating and hand out a
simple evaluation form so you can demonstrate
success and continue to improve your program
Page 37
39. Stress 1 of 3
SYMPTOMS OF STRESS
Short temper and impatience
Emotional outbursts
Lack of attention to duties
Decreased productivity
Increase in number of accidents
Increased absenteeism
Increased lateness
Increased rates of attrition
Page 39
40. Stress 2 of 3
AREAS WHERE TO LOOK FOR STRESSORS
Lack of control over what we do and how we do it
The work environment
Internally
Interpersonal relationships
Communication
Workload
Noise and physical conditions
Page 40
41. Stress 3 of 3
STRATEGIES TO COPE WITH STRESS
Emotional or mental
Physical
Retreat into hobbies, distractions or holidays
Reliance on problem-solving
Reliance on personal and social support from
family, friends and colleagues
Page 41
43. The healthy lifestyle guide
1 of 2
I love my job (most of the time)
I use safety precautions like wearing a seat belt in
moving vehicles
I am within five pounds of my ideal weight
I know three methods to reduce stress that do not
include the use of drugs or alcohol
I do not smoke
I sleep seven to eight hours each night and wake
up refreshed
Page 43
44. The healthy lifestyle guide
2 of 2
I engage in regular physical activity at least three
times per week
I have seven or fewer alcoholic drinks a week
I know my blood pressure
I follow sensible eating habits
I have a good social support system
I maintain a positive mental attitude
Page 44