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Being well with health



  by Toronto Training and HR

          June 2012
3-4     Introduction to Toronto Training and
                   HR
Contents   5-6
           7-8
                   Definitions
                   Components of wellbeing
           9-12    Wellbeing
           13-14   Achieving a change in behaviour
           15-16   A new theory of wellbeing
           17-18   Effects of exercise
           19-20   The emergence of wellness officers
           21-24   Establishing an on-site centre
           25-26   Designing a wellbeing program
           27-30   A wellbeing strategy
           31-32   Participate ? Me ?
           33-37   What does an effective program look
                   like?
           38-41   Stress
           42-44   The healthy lifestyle guide
           45-46   Drill
           47-54   Case studies
           55-56   Conclusion and questions
Introduction




     Page 3
Introduction to Toronto Training
            and HR
• Toronto Training and HR is a specialist training and human
  resources consultancy headed by Timothy Holden
• 10 years in banking
• 10 years in training and human resources
• Freelance practitioner since 2006
• The core services provided by Toronto Training and HR are:
              - Training event design
              - Training event delivery
              - Reducing costs
              - Saving time
              - Improving employee engagement & morale
              - Services for job seekers

                            Page 4
Definitions




    Page 5
Definitions
Health
Wellbeing

Hedonic wellbeing
Eudaimonic wellbeing
Wellbeing therapy




                       Page 6
Components of wellbeing




          Page 7
Components of wellbeing
Physical
Mental
Emotional
Spiritual




              Page 8
Wellbeing




   Page 9
Wellbeing 1 of 3
EMPLOYEE BENEFITS
Access to counselling services
Employee assistance program
Stop smoking support
Advice on healthy eating
Healthy canteen options
Access to physiotherapy
Subsidized gym membership
Health screening
Healthcare cash plans


                      Page 10
Wellbeing 2 of 3
EMPLOYEE BENEFITS
In-house gym
Private health insurance
Walking/pedometer initiatives
Long-term disability/permanent health
insurance/income protection
Critical illness insurance
Dental illness insurance
On-site massages
Self-funded health plans


                     Page11
Wellbeing 3 of 3
ROI FOR EMPLOYERS
A longer work span
Fewer sick days
Reduced presenteeism
Fewer disability claims
Fewer and less costly medical expenditures




                     Page 12
Achieving a change in
     behaviour




         Page 13
Achieving a change in behaviour
Pre-contemplation
Contemplation
Preparation
Action
Maintenance




                    Page 14
A new theory of wellbeing




           Page 15
A new theory of wellbeing
PERMA
Positive emotions
Engagement
Relationships which are positive
Meaning
Accomplishment




                      Page 16
Effects of exercise




        Page 17
Effects of exercise
POISTIVE IMPACTS
Weight control
Preventing health conditions and diseases
A better mood
An energy boost
Improved sleep
Re-energized sex life
Social benefits



                      Page 18
The emergence of
wellness officers




       Page 19
The emergence of wellness
           officers
US
Certified Health Education Specialist
Certified Wellness Practitioner
Certified Worksite Wellness Professional
Well Workplace Professional
Certification in Wellness Expertise
Health Promotion Director




                      Page 20
Establishing an on-site
        centre




          Page 21
Establishing an on-site centre
              1 of 3
POINTS TO CONSIDER
Will the clinic be accessible only by employees, or
will spouses, dependents and retirees also be able
to use it?
Will the clinic provide care only for occupational
injuries or for a wider range of ailments? In
keeping with the interest in wellness, the trend
appears to be towards broader coverage



                      Page 22
Establishing an on-site centre
              2 of 3
POINTS TO CONSIDER
Will the employee pay all charges for services at
the clinic, or will some or all charges be covered by
the employee health plan?
Will staffing be available at the clinic—physicians,
nurse practitioners and physician assistants? To
meet legal requirements, a physician oversight
may be required



                       Page 23
Establishing an on-site centre
              3 of 3
POINTS TO CONSIDER
Will the clinic be built as a separate facility, will the
employer lease space or share space with another
employer, or will it be located in a mobile unit?
What privacy concerns, if any, would accompany
that decision?
Will the employer incur costs to build the clinic and
maintain it?
Will the employer measure return on investment?


                         Page 24
Designing a wellbeing
      program




         Page 25
Designing a wellbeing program
Planning and setting up support structures
Gathering information
Developing a strategic plan
Implementation and monitoring
Evaluating
Reviewing, planning and adjusting




                      Page 26
A wellbeing strategy




        Page 27
A wellbeing strategy 1 of 3
Who is responsible for wellbeing?
Outcomes




                      Page 28
A wellbeing strategy 2 of 3
DEVELOPING AN INTEGRATED STRATEGY
Analyze data
Develop strategy
Implement
Measure and review




                 Page 29
A wellbeing strategy 3 of 3
MAPPING A STRATEGY
Assess the needs
Start inside
Narrow the field
Collaborate
Keep up-to-date on what works
Ask for assurances and guarantees




                     Page 30
Participate? Me?




      Page 31
Participate? Me?
FACTORS THAT AFFECT THE EMPLOYEE’S
DECISION
Away from worksite influence
Indirect worksite influences
Direct worksite influences




                  Page 32
What does an effective
 program look like?




         Page 33
What does an effective program
       look like? 1 of 4
Create a support group made up of
representatives from all levels and across the
organization to help plan and promote initiatives
Gain support and commitment from senior
management from the start
Recruit health champions from within your
organization who are willing to share their skills
and organize or deliver initiatives (e.g. a qualified
yoga instructor)


                        Page 34
What does an effective program
       look like? 2 of 4
Do a ‘Training Needs Assessment' or a short
questionnaire to find out what activities staff are
interested in
Create an action plan based on what employees
would like, spread over six months to help you
focus on what you are going to deliver and when.
Remember to start small and build on what you
are doing over time



                       Page 35
What does an effective program
       look like? 3 of 4
Hold a launch event to promote new and existing
services to employees
Consider a range of initiatives from lunchtime
walking groups, on or off site sports and classes,
cooking classes, fruit bowls, stress management
workshops, to offering bike parking and shower
facilities to enable active travel to and from work




                       Page 36
What does an effective program
       look like? 4 of 4
To involve a large number of employees, organize
a competitive event or tournament like a
Pedometer challenge
Employee awareness is essential for employee
participation
Collect information on your initiatives for example
numbers of people participating and hand out a
simple evaluation form so you can demonstrate
success and continue to improve your program


                       Page 37
Stress




 Page 38
Stress 1 of 3
SYMPTOMS OF STRESS
Short temper and impatience
Emotional outbursts
Lack of attention to duties
Decreased productivity
Increase in number of accidents
Increased absenteeism
Increased lateness
Increased rates of attrition


                     Page 39
Stress 2 of 3
AREAS WHERE TO LOOK FOR STRESSORS
Lack of control over what we do and how we do it
The work environment
Internally
Interpersonal relationships
Communication
Workload
Noise and physical conditions



                     Page 40
Stress 3 of 3
STRATEGIES TO COPE WITH STRESS
Emotional or mental
Physical
Retreat into hobbies, distractions or holidays
Reliance on problem-solving
Reliance on personal and social support from
family, friends and colleagues




                       Page 41
The healthy lifestyle guide




            Page 42
The healthy lifestyle guide
              1 of 2
I love my job (most of the time)
I use safety precautions like wearing a seat belt in
moving vehicles
I am within five pounds of my ideal weight
I know three methods to reduce stress that do not
include the use of drugs or alcohol
I do not smoke
I sleep seven to eight hours each night and wake
up refreshed


                      Page 43
The healthy lifestyle guide
              2 of 2
I engage in regular physical activity at least three
times per week
I have seven or fewer alcoholic drinks a week
I know my blood pressure
I follow sensible eating habits
I have a good social support system
I maintain a positive mental attitude




                       Page 44
Drill




 Page 45
Drill




Page 46
Case study A




    Page 47
Case study A




    Page 48
Case study B




    Page 49
Case study B




    Page 50
Case study C




    Page 51
Case study C




    Page 52
Case study D




    Page 53
Case study D




    Page 54
Conclusion and questions




          Page 55
Conclusion and questions
Summary
Videos
Questions




               Page 56

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Being well with health June 2012

  • 1. Being well with health by Toronto Training and HR June 2012
  • 2. 3-4 Introduction to Toronto Training and HR Contents 5-6 7-8 Definitions Components of wellbeing 9-12 Wellbeing 13-14 Achieving a change in behaviour 15-16 A new theory of wellbeing 17-18 Effects of exercise 19-20 The emergence of wellness officers 21-24 Establishing an on-site centre 25-26 Designing a wellbeing program 27-30 A wellbeing strategy 31-32 Participate ? Me ? 33-37 What does an effective program look like? 38-41 Stress 42-44 The healthy lifestyle guide 45-46 Drill 47-54 Case studies 55-56 Conclusion and questions
  • 3. Introduction Page 3
  • 4. Introduction to Toronto Training and HR • Toronto Training and HR is a specialist training and human resources consultancy headed by Timothy Holden • 10 years in banking • 10 years in training and human resources • Freelance practitioner since 2006 • The core services provided by Toronto Training and HR are: - Training event design - Training event delivery - Reducing costs - Saving time - Improving employee engagement & morale - Services for job seekers Page 4
  • 5. Definitions Page 5
  • 9. Wellbeing Page 9
  • 10. Wellbeing 1 of 3 EMPLOYEE BENEFITS Access to counselling services Employee assistance program Stop smoking support Advice on healthy eating Healthy canteen options Access to physiotherapy Subsidized gym membership Health screening Healthcare cash plans Page 10
  • 11. Wellbeing 2 of 3 EMPLOYEE BENEFITS In-house gym Private health insurance Walking/pedometer initiatives Long-term disability/permanent health insurance/income protection Critical illness insurance Dental illness insurance On-site massages Self-funded health plans Page11
  • 12. Wellbeing 3 of 3 ROI FOR EMPLOYERS A longer work span Fewer sick days Reduced presenteeism Fewer disability claims Fewer and less costly medical expenditures Page 12
  • 13. Achieving a change in behaviour Page 13
  • 14. Achieving a change in behaviour Pre-contemplation Contemplation Preparation Action Maintenance Page 14
  • 15. A new theory of wellbeing Page 15
  • 16. A new theory of wellbeing PERMA Positive emotions Engagement Relationships which are positive Meaning Accomplishment Page 16
  • 18. Effects of exercise POISTIVE IMPACTS Weight control Preventing health conditions and diseases A better mood An energy boost Improved sleep Re-energized sex life Social benefits Page 18
  • 19. The emergence of wellness officers Page 19
  • 20. The emergence of wellness officers US Certified Health Education Specialist Certified Wellness Practitioner Certified Worksite Wellness Professional Well Workplace Professional Certification in Wellness Expertise Health Promotion Director Page 20
  • 21. Establishing an on-site centre Page 21
  • 22. Establishing an on-site centre 1 of 3 POINTS TO CONSIDER Will the clinic be accessible only by employees, or will spouses, dependents and retirees also be able to use it? Will the clinic provide care only for occupational injuries or for a wider range of ailments? In keeping with the interest in wellness, the trend appears to be towards broader coverage Page 22
  • 23. Establishing an on-site centre 2 of 3 POINTS TO CONSIDER Will the employee pay all charges for services at the clinic, or will some or all charges be covered by the employee health plan? Will staffing be available at the clinic—physicians, nurse practitioners and physician assistants? To meet legal requirements, a physician oversight may be required Page 23
  • 24. Establishing an on-site centre 3 of 3 POINTS TO CONSIDER Will the clinic be built as a separate facility, will the employer lease space or share space with another employer, or will it be located in a mobile unit? What privacy concerns, if any, would accompany that decision? Will the employer incur costs to build the clinic and maintain it? Will the employer measure return on investment? Page 24
  • 25. Designing a wellbeing program Page 25
  • 26. Designing a wellbeing program Planning and setting up support structures Gathering information Developing a strategic plan Implementation and monitoring Evaluating Reviewing, planning and adjusting Page 26
  • 28. A wellbeing strategy 1 of 3 Who is responsible for wellbeing? Outcomes Page 28
  • 29. A wellbeing strategy 2 of 3 DEVELOPING AN INTEGRATED STRATEGY Analyze data Develop strategy Implement Measure and review Page 29
  • 30. A wellbeing strategy 3 of 3 MAPPING A STRATEGY Assess the needs Start inside Narrow the field Collaborate Keep up-to-date on what works Ask for assurances and guarantees Page 30
  • 31. Participate? Me? Page 31
  • 32. Participate? Me? FACTORS THAT AFFECT THE EMPLOYEE’S DECISION Away from worksite influence Indirect worksite influences Direct worksite influences Page 32
  • 33. What does an effective program look like? Page 33
  • 34. What does an effective program look like? 1 of 4 Create a support group made up of representatives from all levels and across the organization to help plan and promote initiatives Gain support and commitment from senior management from the start Recruit health champions from within your organization who are willing to share their skills and organize or deliver initiatives (e.g. a qualified yoga instructor) Page 34
  • 35. What does an effective program look like? 2 of 4 Do a ‘Training Needs Assessment' or a short questionnaire to find out what activities staff are interested in Create an action plan based on what employees would like, spread over six months to help you focus on what you are going to deliver and when. Remember to start small and build on what you are doing over time Page 35
  • 36. What does an effective program look like? 3 of 4 Hold a launch event to promote new and existing services to employees Consider a range of initiatives from lunchtime walking groups, on or off site sports and classes, cooking classes, fruit bowls, stress management workshops, to offering bike parking and shower facilities to enable active travel to and from work Page 36
  • 37. What does an effective program look like? 4 of 4 To involve a large number of employees, organize a competitive event or tournament like a Pedometer challenge Employee awareness is essential for employee participation Collect information on your initiatives for example numbers of people participating and hand out a simple evaluation form so you can demonstrate success and continue to improve your program Page 37
  • 39. Stress 1 of 3 SYMPTOMS OF STRESS Short temper and impatience Emotional outbursts Lack of attention to duties Decreased productivity Increase in number of accidents Increased absenteeism Increased lateness Increased rates of attrition Page 39
  • 40. Stress 2 of 3 AREAS WHERE TO LOOK FOR STRESSORS Lack of control over what we do and how we do it The work environment Internally Interpersonal relationships Communication Workload Noise and physical conditions Page 40
  • 41. Stress 3 of 3 STRATEGIES TO COPE WITH STRESS Emotional or mental Physical Retreat into hobbies, distractions or holidays Reliance on problem-solving Reliance on personal and social support from family, friends and colleagues Page 41
  • 42. The healthy lifestyle guide Page 42
  • 43. The healthy lifestyle guide 1 of 2 I love my job (most of the time) I use safety precautions like wearing a seat belt in moving vehicles I am within five pounds of my ideal weight I know three methods to reduce stress that do not include the use of drugs or alcohol I do not smoke I sleep seven to eight hours each night and wake up refreshed Page 43
  • 44. The healthy lifestyle guide 2 of 2 I engage in regular physical activity at least three times per week I have seven or fewer alcoholic drinks a week I know my blood pressure I follow sensible eating habits I have a good social support system I maintain a positive mental attitude Page 44
  • 47. Case study A Page 47
  • 48. Case study A Page 48
  • 49. Case study B Page 49
  • 50. Case study B Page 50
  • 51. Case study C Page 51
  • 52. Case study C Page 52
  • 53. Case study D Page 53
  • 54. Case study D Page 54