Half day open training event held in Toronto, Ontario.

1. All you want to know about raising
productivity in the workplace
by Toronto Training and HR
July 2015

2. CONTENTS
3-4 Introduction
5-6 Definitions
7-8 Keys to extreme productivity
9-12 Factors of productivity improvement
13-14 Improved or higher levels of productivity
15-16 Working on the right things
17-25 Measuring productivity
26-28 Avoiding burnout and maximizing productivity
29-30 Daily schedule
31-33 The Japanese holistic view of productivity concept
34-37 Japanese productivity improvement techniques
38-41 Work study as a direct means of raising productivity
42-43 Work measurement
44-45 Comparing Canada to the US
46-48 Productivity in Ontario
49-50 Conclusion, summary and questions
Page 2

3. Page 3
Introduction

4. Page 4
Introduction to Toronto Training
and HR
Toronto Training and HR is a specialist training and
human resources consultancy headed by Timothy Holden
10 years in banking
15 years in training and human resources
Freelance practitioner since 2006
The core services provided by Toronto Training and HR
are:
Training event design
Training event delivery
HR support with an emphasis on reducing
costs, saving time plus improving employee
engagement and morale
Services for job seekers

5. Page 5
Definitions

6. Definitions
• Productivity
• Workload
• Working conditions
Page 6

7. Page 7
Keys to extreme
productivity

8. Keys to
extreme
productivity
• To attend
• To inhibit
• A working memory
Page 8

9. Page 9
Factors of productivity
improvement

10. Factors of
productivity
improvement
1 of 3
• Capital investments in
production
• Capital investments in
technology
• Capital investments in
equipment
• Capital investments in
facilities
• Economies of scale
Page 10

11. Factors of
productivity
improvement
2 of 3
• Workforce knowledge
and skill resulting from
training and experience
• Technological changes
• Work methods
• Procedures
• Systems
• Quality of products
• Quality of processes
• Quality of management
Page 11

12. Factors of
productivity
improvement
3 of 3
• Legislative and
regulatory environment
• General levels of
education
• Social environment
• Geographic factors
Page 12

13. Page 13
Improved or higher levels
of productivity

14. Improved or
higher levels
of
productivity
• Improved productivity
of land
• Improved productivity
of materials
• Improved productivity
of machines
• Improved productivity
of labour
Page 14

15. Page 15
Working on the right
things

16. Working on
the right
things
• Build a culture of
speed
• Cut carefully
• Stay flexible
• Unleash your
creativity
Page 16

17. Page 17
Measuring productivity

18. Measuring
productivity
1 of 8
• Output divided by
input
• Distinguishing
between productivity,
production,
effectiveness and
efficiency
Page 18

19. Measuring
productivity
2 of 8
Qualitative productivity
indicators
• Higher morale of
workers
• Improvements in the
work environment
• Reduced effort in
doing work
• Improved
communication
Page 19

20. Measuring
productivity
3 of 8
Qualitative productivity
indicators (cont.)
• Improved labour-
management relations
• Better customer
satisfaction
• Improved image and
reputation of the
organization
Page 20

21. Measuring
productivity
4 of 8
Non-standard
quantitative
productivity indicators
• Increase in volume of
outputs
• Improved quality of
products
• Reduction in volume
of rework
• Reduction in volume
of rejects
• Reduction in number
of late deliveriesPage 21

22. Measuring
productivity
5 of 8
Non-standard quantitative
productivity indicators (cont.)
• Reduction in number of
work-related accidents
• Reduction in absenteeism
• Reduction in number of
machine breakdowns
• Reduction in machine
downtime
• Reduction in overtime
• Reduction in space cost per
unit value of product
Page 22

23. Measuring
productivity
6 of 8
Non-standard quantitative
productivity indicators (cont.)
• Reduction in turnover of
employees
• Reduction in sick leave
• More customers
• Increased number of
improvement suggestions
• Reduction in complaints
• Higher profits
Page 23

24. Measuring
productivity
7 of 8
Standard productivity indexes
• Physical productivity
measurement method
• Value productivity
measurement method
Page 24

25. Measuring
productivity
8 of 8
Productivity improvement
indexes
• Labour productivity
• Material productivity
• Machine productivity
• Capital productivity
Page 25

26. Page 26
Avoiding burnout and
maximizing productivity

27. Avoiding
burnout and
maximizing
productivity
1 of 2
• Maintain energy
• Be more resilient
• Persevere
• Stay focused and
aware
• Sustain yourself
Page 27

28. Avoiding
burnout and
maximizing
productivity
2 of 2
Energy
• Physical
• Mental
• Business
• Emotional
• Spiritual
Page 28

29. Page 29
Daily schedule

30. Daily
schedule
• Today’s date
• If I could do today
over again I’d…
• Things I get to
enjoy today
• Appointments
• My life theme
• Project one and
following
Page 30

31. Page 31
The Japanese holistic view
of productivity concept

32. The Japanese
holistic view of
productivity
concept 1 of 2
• Productivity as an
objective concept
• Productivity as a
scientific concept
• Productivity as a
measure concept
• Productivity as an
efficiency concept
Page 32

33. The Japanese
holistic view of
productivity
concept 2 of 2
Productivity as a
factor concept
• Partial factor
productivity
• Multi factor
productivity
• Total factor
productivity
Page 33

34. Page 34
Japanese productivity
improvement techniques

35. Japanese
productivity
improvement
techniques
1 of 3
Jidoka
Heijunka
Page 35

36. Japanese
productivity
improvement
techniques
2 of 3
Kaizen
• Five Ss of
housekeeping
• Muda elimination
• Poka-Yoke
• SMED
• TPM
• Just-In-Time
• Kanban
• POM
Page 36

37. Japanese
productivity
improvement
techniques
3 of 3
Kaizen (cont.)
• Visual management
• Work standards
• PDCA/SDCA cycle
• SPC
• Suggestion systems
Page 37

38. Page 38
Work study as a direct
means of raising
productivity

39. Work study
as a direct
means of
raising
productivity
1 of 3
Capital investment
• Development of new basic
process or fundamental
improvement of existing
ones
• Install more modern or
higher-capacity plant or
equipment or modernize
the existing one
Page 39

40. Work study
as a direct
means of
raising
productivity
2 of 3
Better management
• Reduce the work content of
the product
• Reduce the work content of
the process
• Reduce ineffective time due
to management or workers
Page 40

41. Work study
as a direct
means of
raising
productivity
3 of 3
Work study
• Objectives
• Techniques
• Procedure
Page 41

42. Page 42
Work measurement

43. Work
measurement
Work measurement
• Objectives
• Techniques
Page 43

44. Page 44
Comparing Canada to the
US

45. Comparing
Canada to the
US
• GDP potential
growth estimates
• Labour hours
• Labour productivity
• Population growth
• Female
participation in the
workforce
• Participation
among older age
groups
Page 45

46. Page 46
Productivity in Ontario

47. Productivity in
Ontario 1 of 2
• Growth in hours
worked
• Comparing Ontario to
Canada and other G7
countries
• Level of education
• Unit labour costs
• Machinery &
equipment investment
• ICT investment
• ICT net capital stock
Page 47

48. Productivity in
Ontario 2 of 2
Fundamental principles
adopted
• Investing in people
• Investing in modern
infrastructure
• Creating a dynamic and
innovative business
climate
• Policy initiatives
• Underinvestment by
organizationsPage 48

49. Page 49
Conclusion, summary and
questions

50. Page 50
Conclusion, summary and
questions
Conclusion
Summary
Videos
Questions