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Team-Based Organization
Timo Punkka, Schneider Electric
Case organization
“Organization may comprise of marketing, product management, development, operations and support
for a single product or a certain business unit.
What is important is their ability to support complete, end-to-end business value chains.”
(Arell,Coldewey and Hesselberg, 2012)
60
180 000
First Agile
Development team
2008 2010
2009 2013
2014
2015
2012
2011
Agile Hardware
Development
ISO9001 for Agile
product
development
Whole Product
Development using
Agile Development
methods
Synchronized
releases across the
company
First Nordic-Baltic
Release Planning -
event
Scaled Agile
Framework
First Innovation Days
–event
Lean Startup -
method
Whole product
development using
Agile Development
methods
Brief history
Surfacing Symptoms:
• Misconceptions
• No clear authority
• Where are the decisions made, how?
• Lacking / not aligned understanding
of big picture / priority
• Confusing meetings, no focus
CEO
Moving on...
Portfolio
&
Roadmap
Leadership
3P
Team-Based Organization (TBO)
Need Value
Operational value stream
Development value stream
Defining an organization using value streams
Organization
Need Value
Organization
Team
Team
Team
Team Team
Team
Team
Defining an organization using value streams
Organization Team Role
Name:
Social Media
Purpose:
We are attractive and innovative at social media
with our offer.
Domains:
Company social media accounts
Accountabilities:
Producing material like messages and updates.
Publishing and updating.
Fractals in Team-Based Organization
Current governance
(27.9.2018)
2 Years
12 Teams
114 Roles
All teams visible to everyone
Project – Outcome oriented Tensions – Always a bit better
Next-actions towards
the outcome
Outcome to be fullfilled (=Project)
A possible state
Current observed
reality
= ”A Tension”
Projects and/or
Next-Actions
”A feeling of a gap between what is and what could be”
Phrased in past tense; ”Pricing information updated.”
Two primary duties of a role assignee
Check-In Round
Checklists and Metrics
Project Updates
Agenda Building
Processing tensions
Closing Round
Check-In Round
Administrative Concerns
Agenda Building
Process Agenda
Closing Round
Doing
Work
Tactical
Meeting
Governance
Meeting
Sensing
Tensions
Focused meetings around purpose
2. Bi-Weekly Governance Meetings
Meeting type Week 1 Week 2 Week 1 Week 4
Tactical Meeting
Governance Meeting
Issue Specific Meeting
(as needed)
Four weeks in a life of a team
Key findings
Benefits so far:
• Value becomes transparent
• Company-wide understanding of capacity
• Operative structure supports the change
Current challenges:
• Behavior strongly anchored in institution
• Moving beyond critical mass
• Getting the Governance to truly work
Agile Product
Development
New
Team
One Team First
(Close proximity to Agile teams)
Technical
Support
Product
Management
Development
Cross-Functional
Clear authority (role definitions)
Fixed meeting practices
Outcome oriented work management
Work is transparent
Continuous improvement
How to experiment – ”start with one” -approach
http://reinventingorganizationswiki.com/
https://sociocracy30.org
https://www.holacracy.org/
https://www.tealsuomi.fi/

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(Lean Finland Management Event, 2018) Team-Based Organization

  • 2. Case organization “Organization may comprise of marketing, product management, development, operations and support for a single product or a certain business unit. What is important is their ability to support complete, end-to-end business value chains.” (Arell,Coldewey and Hesselberg, 2012) 60 180 000
  • 3. First Agile Development team 2008 2010 2009 2013 2014 2015 2012 2011 Agile Hardware Development ISO9001 for Agile product development Whole Product Development using Agile Development methods Synchronized releases across the company First Nordic-Baltic Release Planning - event Scaled Agile Framework First Innovation Days –event Lean Startup - method Whole product development using Agile Development methods Brief history
  • 4. Surfacing Symptoms: • Misconceptions • No clear authority • Where are the decisions made, how? • Lacking / not aligned understanding of big picture / priority • Confusing meetings, no focus CEO Moving on... Portfolio & Roadmap Leadership 3P
  • 6. Need Value Operational value stream Development value stream Defining an organization using value streams Organization
  • 8. Organization Team Role Name: Social Media Purpose: We are attractive and innovative at social media with our offer. Domains: Company social media accounts Accountabilities: Producing material like messages and updates. Publishing and updating. Fractals in Team-Based Organization
  • 10. All teams visible to everyone
  • 11. Project – Outcome oriented Tensions – Always a bit better Next-actions towards the outcome Outcome to be fullfilled (=Project) A possible state Current observed reality = ”A Tension” Projects and/or Next-Actions ”A feeling of a gap between what is and what could be” Phrased in past tense; ”Pricing information updated.” Two primary duties of a role assignee
  • 12. Check-In Round Checklists and Metrics Project Updates Agenda Building Processing tensions Closing Round Check-In Round Administrative Concerns Agenda Building Process Agenda Closing Round Doing Work Tactical Meeting Governance Meeting Sensing Tensions Focused meetings around purpose
  • 13. 2. Bi-Weekly Governance Meetings Meeting type Week 1 Week 2 Week 1 Week 4 Tactical Meeting Governance Meeting Issue Specific Meeting (as needed) Four weeks in a life of a team
  • 14. Key findings Benefits so far: • Value becomes transparent • Company-wide understanding of capacity • Operative structure supports the change Current challenges: • Behavior strongly anchored in institution • Moving beyond critical mass • Getting the Governance to truly work
  • 15. Agile Product Development New Team One Team First (Close proximity to Agile teams) Technical Support Product Management Development Cross-Functional Clear authority (role definitions) Fixed meeting practices Outcome oriented work management Work is transparent Continuous improvement How to experiment – ”start with one” -approach