1. Conrad Algarve
Outlets Manager
Estrada da Quinta do Lago
8135-106 Almancil, Portugal
t. +351 289350700
f. +351 289350705
e. Debbie.tsao@conradhotels.com
Quinta do Lago, 26 January, 2014
To Whom It May Concern:
This letter is to certify that Timothy Gunawardena has completed his hospitality internship here at
the Conrad Algarve from April 2013 through January 2014.
During this period, he worked in the Food & Beverage Department in several different outlets,
including the Dado Restaurant, Lago Lounge and the Louro Restaurant. His responsibilities in this
position included the extending of a personalized and tailor-made service to every client, the
consistent implementation of the Conrad brand´s extensive five-star luxury service standards, as
well as the daily handling of the Micros POS system including the responsibility of opening and
closing checks as well as cash handling. Timothy also joined the banquets team on several
occasions for special events, weddings and conferences.
The Conrad Algarve opened its doors in October of 2012, and Timothy was a key player on the
team during the hotel’s first high season in the summer of 2013. He demonstrated his numerous
strengths in particular during his time in the Lago bar operation where he was in constant contact
with clients and directly responsible for their satisfaction. In his period of joining us Timothy took
on several administrative responsibilities which were carried out in detail.
Timothy has demonstrated a high level responsibility and team spirit in the time he was here. He
was a key player within the F&B team to run a smooth operation with high luxury brand
standards. Timothy has shown flexibility and devotion to all the tasks and responsibilities given
and were always carried out with high quality.
I am confident of a bright future for Timothy and would recommend him for any role.
Debbie Tsao
Outlets Manager
Conrad Algarve