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Internal Comms 2.0: Understanding the RSS and Social Media Revolutions May 23, 2007 Sponsored by Ragan Communications
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Housekeeping ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
myragan.com
About NewsGator ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Findings of the 2006 New Frontiers in Employee Communications Study Jeffrey Treem Senior Analyst Edelman Change and Employee Engagement
2006 New Frontiers in Employee Communications ,[object Object],[object Object],[object Object],[object Object]
Participants include…
Who is using new media? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Communications channel overview  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Different tools for different goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Top ten obstacles to new media – debunking the myths ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Launching new media communications internally ,[object Object],[object Object],[object Object]
Why RSS? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Communicating in the new frontier ,[object Object],[object Object],[object Object],[object Object]
For more information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Awareness Management in bioPharma William Hayes, PhD Biogen Idec
Biogen Idec ,[object Object],[object Object],May 2007 Biogen Idec Library and Literature Informatics
Timely/relevant information in an information deluge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],May 2007 Biogen Idec Library and Literature Informatics
Fine tuning of information ,[object Object],[object Object],[object Object],May 2007 Biogen Idec Library and Literature Informatics
RSS advantages for content provisioning ,[object Object],[object Object],[object Object],[object Object],[object Object],May 2007 Biogen Idec Library and Literature Informatics
Flexibility! May 2007 Biogen Idec Library and Literature Informatics NGES TOC NewsAlerts LitAlerts InternalNews Personal RSS feeds Group RSS Feeds Sources Mail client Inbox/RSS reader Web reader Web Portal RSS Feed Desktop RSS Reader Screensaver Results Email Alert
Use Case: Custom Newsletters  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],May 2007 Biogen Idec Library and Literature Informatics
Enterprise Social Media Best Practices & Case Studies  David Carter CTO,  iUpload
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise Social Media Organize Gather Distribute User Administration Workflow Security Integration Participation Metrics Comments Discussions Voting Rating Blogs Wikis Web Forms Email Mobile 3 rd  Party Blogs RSS Feeds Websites Intranets Portals RSS/XML 3 rd  Party Applications 3 rd  Party Communities Blogs Wikis Forums iUpload Web 2.0 Engine
Primary Ingredients:  Participant  & Content Micro-Content Bookmarks Discussions Wiki Calendar Voting Participant Reputation Participation Profile Groups/ Friends Presence Photos Audio Video Clippings Voting
McDonalds – the Problem ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
Northwestern Mutual ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
 
Friction / Engagement Scale Most Engaged Manage a Channel Manage a Blog Create a Wiki Topic Write a Guest Post Participate in a Wiki Post a threaded comment Leave a comment Vote / Rate Most Engaged Least Engaged
 
Summary - Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PANEL DISCUSSION
QUESTIONS AND ANSWERS
Thank You ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Internal Comms 2 0 Understanding The Rss And Social Media Revolutions (Tin180 Com)

  • 1. Internal Comms 2.0: Understanding the RSS and Social Media Revolutions May 23, 2007 Sponsored by Ragan Communications
  • 2.
  • 3.
  • 5.
  • 6. Key Findings of the 2006 New Frontiers in Employee Communications Study Jeffrey Treem Senior Analyst Edelman Change and Employee Engagement
  • 7.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Awareness Management in bioPharma William Hayes, PhD Biogen Idec
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. Flexibility! May 2007 Biogen Idec Library and Literature Informatics NGES TOC NewsAlerts LitAlerts InternalNews Personal RSS feeds Group RSS Feeds Sources Mail client Inbox/RSS reader Web reader Web Portal RSS Feed Desktop RSS Reader Screensaver Results Email Alert
  • 23.
  • 24. Enterprise Social Media Best Practices & Case Studies David Carter CTO, iUpload
  • 25.
  • 26. Enterprise Social Media Organize Gather Distribute User Administration Workflow Security Integration Participation Metrics Comments Discussions Voting Rating Blogs Wikis Web Forms Email Mobile 3 rd Party Blogs RSS Feeds Websites Intranets Portals RSS/XML 3 rd Party Applications 3 rd Party Communities Blogs Wikis Forums iUpload Web 2.0 Engine
  • 27. Primary Ingredients: Participant & Content Micro-Content Bookmarks Discussions Wiki Calendar Voting Participant Reputation Participation Profile Groups/ Friends Presence Photos Audio Video Clippings Voting
  • 28.
  • 29.  
  • 30.  
  • 31.
  • 32.  
  • 33.  
  • 34.  
  • 35.  
  • 36. Friction / Engagement Scale Most Engaged Manage a Channel Manage a Blog Create a Wiki Topic Write a Guest Post Participate in a Wiki Post a threaded comment Leave a comment Vote / Rate Most Engaged Least Engaged
  • 37.  
  • 38.
  • 41.

Notes de l'éditeur

  1. “ Social Media” encompasses a number of Web 2.0 applications like blogs, wiki’s, rich profiles, commenting, voting. This content can be mixed or “mashed-up” in a variety of ways to provide relevant information. In order to be “Enterprise” ready you need to allow this in a way that does not create an unstoppable force that violates corporate policy, or creates regulatory issues, or even HR issues.
  2. The two core ingredients include mixing participant data and content e.g. -Show me all the “Best Practices” that viewers have voted as the best ROI -Show me new profiles of people in the marketing department. -Who are the most active contributors? -What articles have been wrtitten by the marketing department
  3. This is a screenshot showing an individual blog.
  4. This is the Newsgator reader.
  5. Frame discussion about what we are seeing.