Personality greatly influences performance. Different "types" have different strengths and challenges and learning to know yourself, your boss and your staff or team can improve communication efficiency and productivity.

1. Know Thyself, Thy Boss and
Thy Team
Understanding Personality Types To Build
Efficiency & Productivity
April 6th, 2017
©2017 MyEureka Solutions LLC

2. Understanding Personality Types
When we chart Assertiveness (Ask/Tell) and
Responsiveness (Controls/Emotes) we get 4
distinct types
1. Analytical
2. Driver
3. Amiable
4. Expressive

3. Know Thyself
• Identifying your personality style allows
you to be a better leader and worker:
– Know your preferences and natural strengths
– Improve your decision making
– Avoid conflict and better manage
relationships
– Better manage your day to day routines
– Recognize how to deal with feeling out of
sorts and improve situations

4. Know Thy Boss
• Identifying your boss’s personality style
allows you to:
– Communicate effectively
– Manage expectations
– Recognize possible gaps in leadership
– Reduce stress and improve relationship
– Utilize strengths and anticipate weaknesses

5. Know Thy Staff
• Identifying your team member’s
personality style allows you to:
– Lead more effectively
– Communicate better
– Hire and/or train more efficiently
– Appreciate needs and expectations
– Assign tasks to strengths and guard against
shortcomings considering client or other’s
known “types”

6. Limitations of Grids
• When you plot characteristics it is
important to remember:
– 2 dimensions do not show the full story
– Your “plot point” is a summary of several traits
– It is common to have some traits in different
quartiles so characteristics are not uniform
– There are multiple ways to “chart” personality
– Not every personality trait directly translates
into performance expectations
– A trait is inherently neither all good or all bad
High Far
Near Low

7. Type 1: Analytical
The Analytical person interacts with the world
at a measured pace is fact-oriented and
focuses on tasks.
They are highly detailed people who play an
important role in group processes requiring
precision.
Though thoughtful and precise they may
frustrate others with a slower pace.

8. Analytical Traits
• This personality type is generally:
– Serious and thoughtful
– Critical thinker
– Sets high standards
– Orderly and organized
– Dry but witty sense of humor
– Self-disciplined
– Economical perfectionists

9. Analytical Type Challenges
• Weaknesses or challenges for this type:
– Strong need to be right
– Moody
– Critical and can tend to be negative
– Perfectionism may stall completion
– Overanalyze things
– Lack enthusiasm

10. Type 2: Driver
The Driver functions at a rapid pace and
lies to focus on tasks.They tend to get a lot
done in an efficient manner because they
know what they want.
They are authoritative, thorough and can be
intimidating with their self-assuredness.

11. Driver Traits
• This personality type is generally seen as:
– Confident natural leaders
– Dynamic and active
– Quick to act
– Big picture visionaries
– Highly determined
– Independent and productive

12. Driver Type Challenges
• This personality may be challenged by:
– Not always seeing details
– Being insensitive or harsh
– Blinding pride
– Pushy and/or brusque
– Hating to be wrong
– Acting before considering all consequences

13. Type 3: Amiable
The Amiable focuses on people, feelings and relationships.
They are warm and caring and operate at a measured pace.
They are very sensitive and want to do what is agreeable to
others.They dislike changes and prefer to act slowly and
carefully and want to thoroughly check things out before
acting.
They work to make sure relationships stay in tact and that
everyone’s feelings are taken into account prior to changes
or major decisions.

14. Amiable Traits
• This personality type’s characteristics:
– Patient
– Well-balanced individual
– Sympathetic and kind
– Inoffensive
– Easy going and popular
– Diplomatic and calm

15. Amiable Type Challenges
• This personality type may be challenged
by:
– Desire to avoid conflict potentially leaving
issues unresolved
– Stubbornness
– Selfishness

16. Type 4: Expressive
A personality that operates at a rapid pace with a focus on
people.They are born story tellers and enthusiastic and
energetic about new and imaginative ideas and can be strong
influencers.
They often prefer talking about what must be done more than
actually doing it.They can lack discipline and may let their
imaginations wander.
They are ambitious which may make them manipulative or
dramatic in reactions though they usually keep it friendly.

17. Expressive Traits
• This personality is associated with:
– Social specialists, outgoing
– Love to have fun
– Imaginative
– Can comment on disaster with humor
– Generous professionally and personally
– Ambitious, charismatic, persuasive
– Desire to be part of the team or conversation

18. Expressive Type Challenges
• Expressive types can be also be seen as:
– Daydreamers
– Disorganized
– Undisciplined
– Loud
– Incredibly talkative
– Lacking focus
– Poor follow through

19. Strategy For Analyticals to…
• Driver: Pick up your pace and address needs directly
and efficiently. Give technical info but avoid too many
details. Get to the bottom line concisely.
• Amiable: Be ready to hear and offer stories about real
people and how they can or have found benefit. Don’t
rely on detailed technical information.
• Expressive: Keep the pace moving without a lot of
technical detail. Listen to their stories and recognize
the importance in their decision-making process.

20. Strategy for Drivers to…
Amiable: Slow down and allow time for personal
connections and consultation with others. Don’t push
for a fast decision but encourage toward an agreed
timeline.
Analytical: Provide technical details at a measured pace
and allow time for processing.Take their suggestions for
measuring or analyzing actions but don’t allow things to
stall.
Expressive: Let them talk and appreciate how their
stories reveal their thoughts and concerns in their
decision making process.

21. Strategy for Amiables to…
Analytical: Be ready with data to address detailed
technical questions. Don’t imagine you can charm
or turn them with emotional examples or pleas.
Driver: Stay away from story telling or long paths to
the point. Know the bottom line and don’t create
drama getting there. Summarize effects.
Expressive: Allow them their stories but don’t
counter by matching with your own unless brief.
Force a good pace and don’t get overwhelmed by
emotional components.

22. Strategy for Expressives to…
Analytical: Present technical information at a
measured pace. Don’t get bogged down in
extraneous points and anticipate technical
questions.
Driver: Get to the point/bottom line. Offer
information and your recommendations efficiently.
Anticipate and prepare answers for questions but
don’t over-embellish or use lengthy stories.
Amiable: Allow time for personal connections and
their need to consider other’s opinions and feelings.

23. Conclusions
• With a 2017 goals’ emphasis on revenue growth and a challenge to
grow profitability efficiency and productivity directly affect results.
Communication is key to those.
• By appreciating your personality style you can improve your
productivity by acknowledging your strengths and weaknesses,
better identify needs, be realistic, create personal development
goals and avoid setting yourself up for failure.
• Learning both your boss and staff’s personality styles gives you the
opportunity to optimize effectiveness in your communication, have
realistic expectations and avoid frustrations and wasted time by
knowing and anticipating needs or gaps.

24. Tom Fox
President
MyEureka Solutions LLC
Contact Info
@TomFoxTrainer
(917) 539-6617
tom@myeurekasoluBons.com
www.myeurekasolutions.com

25. ©2017 MyEureka Solutions LLC