ITSthe1 is your premier partner for IT, Telecom and Hospitality Solutions in the regions covering the Middle East, North Africa and Indian Ocean Islands. ITSthe1 was formed in 1999 in the USA, while the Dubai office was established in 2003. ITSthe1 is headquartered in Dubai, U.A.E. with R & D based out of Sri Lanka. The focus is in several areas of Consultancy, Solutions and Services. In the IT sector, we provide Enterprise solutions for SMEs and the Hospitality vertical, in areas of Networking, Server and Systems Management, Cloud based solutions, Security, Backup and End user Client device management. We specialise in Hospitality Solutions that includes IPTV, Meeting Room Management, Digital Signage, HSIA, GRMS, Automation, Passport/ID Scanning and Revenue Strategy Solutions. In the Software sector we provide Web Solutions, CRM, ERP, Mobile Apps and ad-hoc application development.

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www.itsthe1.com
Corporate Profile

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ITSthe1
Your One Stop Technology Partner
Who We Are
ITSthe1 is your one-stop partner for all IT and Telecom Solutions.
ITSthe1 caters to the MENA and Indian Ocean Islands markets.
ITSthe1 was formed in the USA in 1999, while the Dubai office was
established in 2003
ITSthe1 has two offices in Dubai - Media City & Barsha,- a Research
& Development office in Sri Lanka, and sales offices in the UK and
USA
ITSthe1 has its focus on several areas of Consultancy, Services and
Solutions.

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Our Products & Services
o IT & Telecom Services & Solutions
o Website Designing & Hosting Solutions
o Mobile Application Development
o Software Solutions (CRM, ERP, Workflow)
o User Experience (UX) Design
o Digital Signage Solutions
o Interactive Kiosk solutions
o IPTV – Turnkey Solutions & Services
o Triple Play Services, OTT & Consultancy
o Smart City Consultancy
o Resource Outsourcing

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IT & Telecom Solutions
Make the most of your business by ensuring the work place is
always available and productive. ITSthe1 is committed to
providing uninterrupted support & services to our clients using
state-of-the-art Technology and advance Network Monitoring
tools enabling us to keep our client’s networks up & running 24/7.
Whether it is procurement of IT equipment, trouble shooting of the
Network, configuration of switches, routers, firewalls, data & voice
cabling, data backup & recovery, WiFi hiccups or network
security related issues, our team of highly-qualified and
experienced Engineers are always available to assist you.
Sign up to an Annual Maintenance Contract (AMC) with us to
make sure preventative and responsive support is at hand at
competitive pricing with Service Level Agreements (SLA).
Annual IT Network
Maintenance Contract
LAN/ WAN & Network
Security Solution
Data Backup, Storage &
Recovery Solutions
IP & Digital Telephony
Solution
Switches & Router
Configuration
Structured &
Fiber Optic Cabling

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Websites Designing &
Mobile Application Development
Deciding whether your organization needs an effective website for
the new millennium, is not a technology decision, its a business
decision.
Similarly, capitalising on the millions of mobile users to easily market
your products, services or information through mobile Apps is a
must in most industries.
ITSthe1’s team of designers and consultants have a wide array of
expertise that will kick-start your online marketing presence to help
you leverage in today's competitive global marketplace.
Whether it is a simple website or App for company presence, or a
complex e-commerce solution, ITSthe1 can provide the right
solution using state-of-the-art tools & technology.
Website Designing
& Development
Mobile Application
Development
Domain Name Registration
& Web Hosting
Web Maintenance Business email
Solution
E-commerce Portal
& online stores

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Websites Designing &
Mobile Application Development
Deciding whether your organization needs an effective website for
the new millennium, is not a technology decision, its a business
decision.
Similarly, capitalising on the millions of mobile users to easily market
your products, services or information through mobile Apps is a
must in most industries.
ITSthe1’s team of designers and consultants have a wide array of
expertise that will kick-start your online marketing presence to help
you leverage in today's competitive global marketplace.
Whether it is a simple website or App for company presence, or a
complex e-commerce solution, ITSthe1 can provide the right
solution using state-of-the-art tools & technology.
Website Designing
& Development
Mobile Application
Development
Domain Name Registration
& Web Hosting
Web Maintenance Business email
Solution
E-commerce Portal
& online stores

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Rapid Application Development
As a strategic partner of Out Systems, the leading low-code
Platform to accelerate digital transformation, ITSthe1 is able
to Build powerful applications fast and change them even
faster.
With Out Systems, Software Development is accelerated
with existing resources, simplifying the change process, and
wrapped up in complete end-to-end lifecycle
management. Out Systems provides a low-code rapid
application development and delivery platform that
enables seamless integration of custom code combining
speed with customisation for the best of both worlds.
Out Systems Platform makes it extremely easy to integrate
any external enterprise system, database or custom app. A
comprehensive set of pre-built connectors allow you to
connect to just about anything from SAP, Oracle and
Salesforce to databases and cloud services.

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Bespoke Software Solutions
Bespoke Software
Solution
Web & Mobile Application
Development
Workflow Solutions Restaurant Digital
Menu Application
Guest Survey /
Feedback Application
Document
Management Systems
There are many great software available in the market to aid &
assist you in your everyday work. However, it is generally the case
that you have to shoehorn the way you work into the ready-made
package you select. This is where ITSthe1’s bespoke programming
comes in, giving you an opportunity to have a software designed
specifically for your business needs.
During the process, our Business Analyst team will work closely with
you to gain a comprehensive understanding of your business
needs and compare against the industry standards. Then our
Systems Analysts will convert those business requirements into the
various technical aspects, before the Software Development team
starts their work of coding. Our Project managers and Client
relationship executives will be constantly in touch with you to give
you feedback, progress and acquire any additional information or
requirements.
Our solutions help make businesses more effective and efficient.

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1.Loyalty
Customer Loyalty Contractor Loyalty Employee Loyalty Coalition Loyalty Channel Engagement
Programs
Gift Card Module
Customer Loyalty is Customer Retention.
Customer satisfaction is the key foundation on which a company’s
success is built. To enhance customer satisfaction, companies have to
adopt innovative techniques and programs to engage and reward
‘repeat’ customers, and thereby increase the loyalty towards the
brand.
• Strong marketing tool to reach out to existing customers with
unique offers and alerts
• Strengthening the relationship with the customer
• Building strong loyalty to the brand
• Segregation of customers for customised offerings
• Sales tool to attract more customers and increase share of wallet
• Low operating cost and better quality of service
1.Loyalty Solution for many business needs.

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User Experience (UX) Design
UX design is not merely your Logo, brand and the number of clicks.
It is a combination of the target audience, font, colours, position,
shapes, sizes, selection of images and knowledge of the
psychology of the end-user. All combined together.
ITSthe1’s development team helps you achieve your goals i.e.
strong brand awareness, more sales, end-user ease of use and
hapiness by not only knowing consumers interaction created for
them but also anticipating their actions and understanding their
core motives, desires and expectations that will evoke their positive
engagement.
Our team is always on the lookout for ways to differentiate your
business from the competition and we make it possible by our UX
Research, Strategy, Design, and Prototyping.
Brand Awareness Navigation Readability and Usability Utilization of space Responsive and Adaptive Mobile Experience

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Digital Signage Solution
Being a Digital Signage market leader, ITSthe1 is constantly seeking
to raise the technological standard bar for digital signage
applications and solutions.
Our solutions combined with consultancy, state-of-the-art
technology and unique capabilities for flexible dynamic content
creation, caters to the most stringent demands of the industry.
Our vision is to impart our expertise & innovative thinking to provide
our customers the best digital signage solutions which can help
promote their products & services at the right time to the right
audience providing the ultimate customer experience. From simple
screens on the wall to video walls of any size, totems, indoor,
outdoor, display only or interactive, way-finding to kiosks,
integrated with other systems are all a small array of our solutions.
Information &
Self Service Kiosk
Interactive Directory
& Way-finder
Video Wall Solution Meeting Room
Display
Digital Menu Boards Digital Signage
Maintenance Contracts

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IPTV
IPTV - Internet Protocol Television is the delivery of live TV content &
Video-On-Demand (VOD) via existing copper or fiber optic networks
using IP as a medium.
Through strategic partnerships, we provide a full range of IPTV
services & solutions including Consultancy, TV Head-end Design,
Middleware, Encryption, Content Acquisition, Value Added Services,
Customer Premises Equipment & Systems Integration fully customised
to the needs.
ITSthe1 brings more than 15 years of expertise in the field of IPTV. Our
very own 1.TV middleware gives you full customization of the user
interface as per your corporate branding. Whether it is a hotel,
hospital, university, ship, residential community or Telco solution for a
whole country, we are able to provide solutions and services.
Triple-play
Converged Services
IPTV Consultancy TV Head end Middleware Solution Set-top Boxes IPTV Maintenance
Contract

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Resource Outsourcing
Outsourcing allows businesses to focus on their core businesses,
leaving the Outsourcing provider to handle day-to-day employee
vetting, recruitment and HR administration.
Having extensive IT industry experience, local knowledge of laws
and regulations, and access to a vast group of skilled and experts in
various fields, ITSthe1 is able to provide the necessary staffing
requirements, be it for a temporary period or long-term contracts.
ITSthe1 provides the complete employment cycle :
• On-boarding and induction
• Immigration and work permit facilitation
• Compensation and benefits administration
• Employee record management
• Policy administration
• Health insurance and worker safety
• Off-boarding and exits
On-boarding and
induction
Immigration and work
permit facilitation
Compensation and benefits
administration
Employee record
management
Policy administration Health insurance and worker
safety
Off-boarding
and exits

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Our Clients

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DANWAY LLC
P.O. Box 50048
Dubai, U.A.E.
Tel: +9714
347-3700
Our Clients

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Our Partners

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ITS the1 FZ LLC
Shared Desk 2-62. 1st Floor, Building 8, PO Box. 502280,
Media City, Dubai UAE.
+971 4 551 9963
I T S THE1 SOLUTIONS LLC
Office #206, Barsha Horizon Building, Al-Barsha,
Dubai, UAE.
+971 4 551 9963
ITSthe1 Solutions (PVT) Ltd.
17/1/1 Kimbulapitiya Road,
Negombo, Sri Lanka.
+94 31 222 8880
ITSthe1 Internet Services Inc.
Delaware, USA
Contact us online:
itsthe1.com
itsthe1.net
itsthe1.tv
itsthe1.biz
sales@itsthe1.com
support@itsthe1.com