Session Description Lou Russell's guest, Mary Cook, RMA Facilitator Extraordinaire, has been working with a private college to evolve their support organizations into trimmer, more efficient and customer-centric organizations to help the university meet its strategic goals. Starting with IT and branching into other support areas, Mary has used surveys, profiles, assessments, facilitated sessions and blood, sweat but no tears to identify where each organization is now, and how jobs must change to become the future organization required to drive university success. These projects follow the following process: • Pre-Project Planning / Charter: establish the business concept, expectations, scope • Discover: establish the current state including strengths and opportunities for improvement • Initial Design: Leverage an organizational survey and talent audits to create a high level gap analysis • Detailed Design: Benchmark key positions to create new hiring and succession planning models • Final Design: Create a proposed strategy for phased roll-out of new organization This session will be part sharing of the Project Plan and how the ‘real’ project went. It will also include Q&A with key roles on the project. About Lou Russell Lou Russell is President and CEO of L+EARN and Russell Martin & Associates. Both are consulting and training companies focused on improving business results. Lou and her staff deliver learning experiences that are fun, flexible, fast and measurable. She believes that learning and earning go hand in hand. From improving admission numbers to growing faculty and improved retention, she can help you ensure that students achieve their educational and career goals while you meet your business goals. She focuses on faculty development, retention and recruitment of students, project management, leadership and organizational learning opportunities. Lou is the author of The Accelerated Learning Fieldbook and Project Management for Trainers, IT Leadership Alchemy, Leadership Training, Training Triage and her newest book The 10 Steps of Successful Project Management. She is a frequent contributor to CCA's The Link, Computer World, Career College Central and Inside Indiana Business, among others, and publishes the monthly Learning Flash electronic newsletter. Lou is also the author of The People Side of Project Management, part of the Villanova Advanced Project Management certificate program. A popular speaker, Lou addresses national and international conferences such as the Career College Association, ACCET, Training 2008, Project Management Institute, Project World, LotuSphere, ASTD and the Society of Information Management (SIM). About Mary Cook Mary Cook is an organizational development consultant who works with leaders and teams across private, public and voluntary organizations. She has over fifteen years experience in meeting facilitation, leadership training and team development, strategy de

1. TrainingMagNetwork presents a complimentary webinar
Reboot: Successful Organization Evolution
w/ special guests Scott Kincaid & Mary Cook
Lou Russell, CEO, Russell Martin & Associates
Mary Cook, Organizational Development Consultant
Scott Kincaid, Chief Information Officer, Butler University
Date: Thursday, October 11, 2012
Time: 10:00AM Pacific / 1:00PM Eastern (60 Minute
Session)
REGISTER or VIEW RECORDING:
http://bit.ly/P4V1Hz

2. Session Description:
Lou Russell's guest, Mary Cook, RMA Facilitator Extraordinaire, has been
working with a private college to evolve their support organizations into
trimmer, more efficient and customer-centric organizations to help the
university meet its strategic goals. Starting with IT and branching into other
support areas, Mary has used surveys, profiles, assessments, facilitated
sessions and blood, sweat but no tears to identify where each organization
is now, and how jobs must change to become the future organization
required to drive university success.
REGISTER or VIEW RECORDING:
http://bit.ly/P4V1Hz

3. These projects follow the following process:
• Pre-Project Planning / Charter: establish the business concept, expectations,
scope
• Discover: establish the current state including strengths and opportunities
for improvement
• Initial Design: Leverage an organizational survey and talent audits to
create a high level gap analysis
• Detailed Design: Benchmark key positions to create new hiring and
succession planning models
• Final Design: Create a proposed strategy for phased roll-out of new
organization
This session will be part sharing of the Project Plan and how the ‘real’
project went. It will also include Q&A with key roles on the project.
REGISTER or VIEW RECORDING:
http://bit.ly/P4V1Hz

4. About Lou Russell
Lou Russell is President and CEO of L+EARN and Russell Martin & Associates.
Both are consulting and training companies focused on improving business
results. Lou and her staff deliver learning experiences that are fun, flexible,
fast and measurable. She believes that learning and earning go hand in hand.
From improving admission numbers to growing faculty and improved
retention, she can help you ensure that students achieve their educational
and career goals while you meet your business goals. She focuses on faculty
development, retention and recruitment of students, project management,
leadership and organizational learning opportunities.
REGISTER or VIEW RECORDING:
http://bit.ly/P4V1Hz

5. Lou is the author of The Accelerated Learning Fieldbook and Project
Management for Trainers, IT Leadership Alchemy, Leadership Training,
Training Triage and her newest book The 10 Steps of Successful Project
Management. She is a frequent contributor to CCA's The Link, Computer
World, Career College Central and Inside Indiana Business, among others, and
publishes the monthly Learning Flash electronic newsletter. Lou is also the
author of The People Side of Project Management, part of the Villanova
Advanced Project Management certificate program. A popular speaker, Lou
addresses national and international conferences such as the Career College
Association, ACCET, Training 2008, Project Management Institute, Project
World, LotuSphere, ASTD and the Society of Information Management (SIM).
REGISTER or VIEW RECORDING:
http://bit.ly/P4V1Hz

6. About Mary Cook
Mary Cook is an organizational development consultant who works with
leaders and teams across private, public and voluntary organizations. She
has over fifteen years experience in meeting facilitation, leadership training
and team development, strategy development, and coaching leaders.
Mary has worked with organizations on strategic staffing, succession
planning, and strategy development and execution. She is certified in the
DISC behavioral styles, Workplace Motivators®, Emotional Quotient® and
TriMetrix® Job Benchmarking and Talent Assessment System and uses a
variety of other assessments for 360 feedback, cultural and team insights,
and job benchmarking. She also has over twenty years’ leadership
experience in the healthcare field in the areas of sales, marketing, human
resources, quality, and information system implementation.
REGISTER or VIEW RECORDING:
http://bit.ly/P4V1Hz

7. She enjoys working with teams to assess their cohesiveness as high
performing organizations and then facilitating them as a group, as well as
coaching them one-on-one, to appreciate the value of diverse thoughts and
approaches. Mary is passionate about helping others reach their potential
and the desired organizational goals.
REGISTER or VIEW RECORDING:
http://bit.ly/P4V1Hz

8. About Scott Kincaid
Scott Kincaid is the Chief Information Officer at Butler University and is
responsible for IT strategies and services for administrative and academic
computing. Butler University, a private liberal arts college serving some
4,600 students in Indianapolis, Indiana, is currently ranked the 2nd best
university in the Regional Universities Midwest category by U.S. News &
World Report; Butler's MBA program was ranked 8th in the Midwest and
36th in the nation by BusinessWeek magazine.
REGISTER or VIEW RECORDING:
http://bit.ly/P4V1Hz

9. Prior to his work at Butler, Scott held various leadership roles, including CIO,
at OneAmerica, a diversified financial services company with $15 billion
under management. Scott also has held IT roles at Evansville-Vanderburgh
School Corp. and the University of Evansville, and taught as an adjunct faculty
at IU Kelley School of Business-Indy campus, University of Evansville, and
Butler University.
REGISTER or VIEW RECORDING:
http://bit.ly/P4V1Hz