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Travel Oregon:
     Winning the Hearts of
  Experience Hungry Travelers

Rural Tourism Studio McKenzie River
             May 2011
Our Goal this Morning
1. How do we inspire visitors to choose Oregon
     -How we market & sell Oregon

2. How can your communities and businesses
can take advantage of these marketing
opportunities:
     -Through Travel Oregon
     -Through your Regional DMO and Local
     DMO
ROLL Travel Anthem Video
Folks don’t come to
  Oregon to get
 away from it all.
 They come here
because they need
      more of
    something.
Rich Storytelling & Inspiration
 Authentic. Visionary. Stewardship.
“Increasingly what will make us happy
is spending our time and our money
satisfying the desire for authenticity.”
-Joseph Pine, TED Conference




   “…people receive more enduring
   pleasure and satisfaction from
   investing in life experiences than
   material possessions.”
   -Professor Leaf Van Boven,
   University of Colorado/Cornell Study
Travel Oregon: Strategic Media Roles
     INSPIRE – Make an Oregon experience top of                  INVESTIGATE – Make compelling info about
     mind.                                                       Oregon travel experiences easily findable.

                             TV                                                         Search


                         Banner Ads                     Digital                      Ask Oregon
                                                    Magazine/Enews

                    PR: Media/Blogger
                         Relations                 TO Social Media


                                                   TravelOregon.com


                       Printed Visitor               Social Media                 PR: Campaigns &
                           Guide                                                    Promotions


                            Mobile



                         Call Center

     VISIT – While they’re visiting, enhance their               SHARE – Give visitors motivation to share their
     experience in helpful and surprising ways.                  experiences with friends, family, & online communities.
        Paid Media              TO Channels
        Note: location of channels are representative of some of the primary rolls they fulfill (chart is not comprehensive)
Two Pillar Marketing Strategy


                                Spring ‘11                                        Fall ’11
                           Outdoor Recreation                                    Culinary
                         Oregon Adventurecation                               Oregon Bounty
    Advertising Positions Oregon as the travel destination for    Position Oregon as a premiere foodie
      Message: outdoor recreation. Focus on:                      destination. Feature stories may include:
                • Hiking                                         • Oregon Chefs
                • Cycling                                        • Vintners, Brewers, Distillers
                • Golf                                           • Chocolate/Cheesemakers
                • Outdoor Adventure                              • Fishermen
                                                                 • Ranchers
Media Strategy: TV and online ads placed in environments that    TV and online ads placed in environments that
                reach active explorers and outdoor enthusiasts   appeal to foodies/cultural creatives who are
                who are more likely to travel to Oregon          active vacationers

    Promotion: Social Media promotion on Facebook with           Developing a tastemaker event designed to
               Adventurecation contest and branded tabs on       make influential foodies intrigued in the
               Travel Oregon and partner Facebook pages          specialness of Oregon Bounty
I was taken here by the most
AWESOME ad that I saw on a CBC
(Canada) news site. True - when you
have places like Oregon - why do you
need the rest of the planet....lol

Great ad. It got me interested in
visiting...
International:
Who Does Oregon Compete With?
Our International Guests
International visitors:
• Stay longer
• Spend more
• Book further in advance
• Book out-of-the-way places
Top International Markets:
• Germany, UK, France, Benelux
• Japan, Korea, China
• Canada/USA, Mexico
• Scandinavian Countries*
• Australia*

*New markets
How We Reach Our Market . . .
• Media & Travel
  Trade Research
  Trips
• Trade Shows
• Sales Missions
• Partnering with
  Regions
• In-Country
  Marketing Reps
• Printed Material
• Social Media:
   – Twitter
   – Facebook
France edition
Travel Oregon Content Vehicles
                       Print Visitor
                          Guide




   Digital Magazine


Niche e-Newsletters:
 Outdoor, Culinary                               General e-Newsletter




                                       Grant’s Getaways with KGW
Oregon Statewide Facebook Co-op
           Promotion
How the Process Works
                                                  Travel               National
You   DMO                RDMO                     Oregon               Audience




       “Summer travel doesn’t have to break the bank. Here are five
       smart ways to have a great experience your kids will never
       forget — without leaving you with credit-card bills that made
       you wish you’d never gone in the first place.”
Thank you
Partnering Opportunities
What We’ll Cover

1.   Publications: Stories/Editorial Content
2.   Online business listings
3.   Public Relations
4.   Advertising Opportunities
5.   TOOL
6.   International Opportunities
Touch Points Across Trip Planning
Content Distribution
Big Daddy Content Calendar
#1 Stories & Editorial Content
• Goal: Inspiration




               General Travel
               (Monthly, 140k)
#1 Stories & Editorial Content
• Goal: Inspiration


                               Outdoor
                              Enthusiasts
                           (Odd months, 7K+)
#1 Stories & Editorial Content
• Goal: Inspiration




      Foodies
 (Even months, 7K+)
#1 Stories & Editorial Content
• Goal: Information
#1 Stories & Editorial Content
• Goal: Inspiration


               Blog Posts,
To Summarize….
1. Stories & editorial content bring the
   Oregon experience to life
2. Includes text, photos, videos etc.
3. Free
4. Alignment with themes increases
   distribution
5. How? Pages 3 & 4 of resources handout
#2 Online Business Listings
• Goal: Provide travelers a view of all there is
  to see and do in a particular city or region
  and allow them to plan their trip.

• Listings include text, photo, links, location
  map, & things near by
#2 Online Business Listings
                   • Attractions -
                     e.g. covered
                     bridges,
                     museums,
                     heritage
                     sites etc.
#2 Online Business Listings
                   • Places to
                     Stay - e.g.
                     bed &
                     breakfasts,
                     inns, hotels
                     etc.
#2 Online Business Listings
                   • Places to
                     Eat – unique
                     & memorable
                     Oregon
                     places to eat
#2 Online Business Listings
                   • Outdoor
                     recreation –
                     trails, parks
                     etc.
To Summarize….
1. Business listings allow travelers to see
   breadth of things to see and do
2. Includes text, photos, videos etc.
3. Free
4. How? Pages 4, 5, & 6 of resources handout
5. Categories: attractions, events, places to
   stay/eat, outdoor trails, & travel deals
# 3 Public Relations
                  Targeted Pitching           Freelancers
Core Program:       The right story      Foster relationships,
                 to the right contact
                                        host preferred writers
                   at the right time



                      Monitor              E-news Outreach
                   Conversations             ‘What’s New’
                 Word cloud trending      ‘Oregon Oddities’




PR Campaigns:       Oregon Bounty, Adventurecation



Special event:    New York media tour, culinary focus
To Summarize….
1. PR program allows you to proactively keep
   Oregon top of mind with media
2. Tell us what’s new, unusual, unique or what
   you’re promoting
3. How? Pages 9 resources handout
4. PR@TravelOregon.com or
   Linea@TravelOregon.com
#4 Advertising Opportunities
•   Print – Oregon Visitor Guide
•   Travel Oregon Ad Network
     – TravelOregon.com
     – E-Newsletters
          • General
          • Culinary
          • Outdoor
•   Travel Oregon Digital Magazine
•   Contact Betsy Hand for more information
     – betsyh@mediamerica.net, 503-445-8809
    www.mediamerica.net/media-kit.html
#5 Travel Oregon Online Leads
• Database of people who want more information about
  Oregon

• You can search by where they’re from, where they want to
  go and what they want to do
   – E.g.: People from Arizona looking to come to Willamette
     Valley for a family experience
• Cost: $5 to sign up, 7.5 cents per name
• Tool.TravelOregon.com
#6 International Opportunities
•   Use the international travel symbol where you can
•   Host research trips for media and Tour Operators
•   Attend Trade shows (request leads through partners)
•   Attend seminars at Governor’s Conference and Regional
    Seminars
•   Get to know the Travel Oregon International and Domestic
    Travel Trade Team – attend a Travel Oregon 101 session!
•   Work with Tour Operators by responding to leads forwarded
    by your RDMO (WVVA)
•   Domestic tour operators: become a member of Oregon Tour
    and Travel Alliance for leads and trade show opportunities
•   Contact: Allison@traveloregon.com for more information
To Summarize….
1. Advertising programs allow you to talk to
   folks who’re already thinking of Oregon at
   a low cost (high engagement!)
2. Cost varies
3. See last page of handout (MediAmerica)

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MRV Travel Oregon Partnership Opportunities

  • 1. Travel Oregon: Winning the Hearts of Experience Hungry Travelers Rural Tourism Studio McKenzie River May 2011
  • 2. Our Goal this Morning 1. How do we inspire visitors to choose Oregon -How we market & sell Oregon 2. How can your communities and businesses can take advantage of these marketing opportunities: -Through Travel Oregon -Through your Regional DMO and Local DMO
  • 4. Folks don’t come to Oregon to get away from it all. They come here because they need more of something.
  • 5. Rich Storytelling & Inspiration Authentic. Visionary. Stewardship.
  • 6.
  • 7.
  • 8.
  • 9. “Increasingly what will make us happy is spending our time and our money satisfying the desire for authenticity.” -Joseph Pine, TED Conference “…people receive more enduring pleasure and satisfaction from investing in life experiences than material possessions.” -Professor Leaf Van Boven, University of Colorado/Cornell Study
  • 10.
  • 11. Travel Oregon: Strategic Media Roles INSPIRE – Make an Oregon experience top of INVESTIGATE – Make compelling info about mind. Oregon travel experiences easily findable. TV Search Banner Ads Digital Ask Oregon Magazine/Enews PR: Media/Blogger Relations TO Social Media TravelOregon.com Printed Visitor Social Media PR: Campaigns & Guide Promotions Mobile Call Center VISIT – While they’re visiting, enhance their SHARE – Give visitors motivation to share their experience in helpful and surprising ways. experiences with friends, family, & online communities. Paid Media TO Channels Note: location of channels are representative of some of the primary rolls they fulfill (chart is not comprehensive)
  • 12. Two Pillar Marketing Strategy Spring ‘11 Fall ’11 Outdoor Recreation Culinary Oregon Adventurecation Oregon Bounty Advertising Positions Oregon as the travel destination for Position Oregon as a premiere foodie Message: outdoor recreation. Focus on: destination. Feature stories may include: • Hiking • Oregon Chefs • Cycling • Vintners, Brewers, Distillers • Golf • Chocolate/Cheesemakers • Outdoor Adventure • Fishermen • Ranchers Media Strategy: TV and online ads placed in environments that TV and online ads placed in environments that reach active explorers and outdoor enthusiasts appeal to foodies/cultural creatives who are who are more likely to travel to Oregon active vacationers Promotion: Social Media promotion on Facebook with Developing a tastemaker event designed to Adventurecation contest and branded tabs on make influential foodies intrigued in the Travel Oregon and partner Facebook pages specialness of Oregon Bounty
  • 13.
  • 14.
  • 15. I was taken here by the most AWESOME ad that I saw on a CBC (Canada) news site. True - when you have places like Oregon - why do you need the rest of the planet....lol Great ad. It got me interested in visiting...
  • 17. Our International Guests International visitors: • Stay longer • Spend more • Book further in advance • Book out-of-the-way places Top International Markets: • Germany, UK, France, Benelux • Japan, Korea, China • Canada/USA, Mexico • Scandinavian Countries* • Australia* *New markets
  • 18. How We Reach Our Market . . . • Media & Travel Trade Research Trips • Trade Shows • Sales Missions • Partnering with Regions • In-Country Marketing Reps • Printed Material • Social Media: – Twitter – Facebook
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  • 23. Travel Oregon Content Vehicles Print Visitor Guide Digital Magazine Niche e-Newsletters: Outdoor, Culinary General e-Newsletter Grant’s Getaways with KGW
  • 24. Oregon Statewide Facebook Co-op Promotion
  • 25. How the Process Works Travel National You DMO RDMO Oregon Audience “Summer travel doesn’t have to break the bank. Here are five smart ways to have a great experience your kids will never forget — without leaving you with credit-card bills that made you wish you’d never gone in the first place.”
  • 28. What We’ll Cover 1. Publications: Stories/Editorial Content 2. Online business listings 3. Public Relations 4. Advertising Opportunities 5. TOOL 6. International Opportunities
  • 29. Touch Points Across Trip Planning
  • 30.
  • 32. Big Daddy Content Calendar
  • 33. #1 Stories & Editorial Content • Goal: Inspiration General Travel (Monthly, 140k)
  • 34. #1 Stories & Editorial Content • Goal: Inspiration Outdoor Enthusiasts (Odd months, 7K+)
  • 35. #1 Stories & Editorial Content • Goal: Inspiration Foodies (Even months, 7K+)
  • 36. #1 Stories & Editorial Content • Goal: Information
  • 37. #1 Stories & Editorial Content • Goal: Inspiration Blog Posts,
  • 38. To Summarize…. 1. Stories & editorial content bring the Oregon experience to life 2. Includes text, photos, videos etc. 3. Free 4. Alignment with themes increases distribution 5. How? Pages 3 & 4 of resources handout
  • 39. #2 Online Business Listings • Goal: Provide travelers a view of all there is to see and do in a particular city or region and allow them to plan their trip. • Listings include text, photo, links, location map, & things near by
  • 40. #2 Online Business Listings • Attractions - e.g. covered bridges, museums, heritage sites etc.
  • 41. #2 Online Business Listings • Places to Stay - e.g. bed & breakfasts, inns, hotels etc.
  • 42. #2 Online Business Listings • Places to Eat – unique & memorable Oregon places to eat
  • 43. #2 Online Business Listings • Outdoor recreation – trails, parks etc.
  • 44. To Summarize…. 1. Business listings allow travelers to see breadth of things to see and do 2. Includes text, photos, videos etc. 3. Free 4. How? Pages 4, 5, & 6 of resources handout 5. Categories: attractions, events, places to stay/eat, outdoor trails, & travel deals
  • 45. # 3 Public Relations Targeted Pitching Freelancers Core Program: The right story Foster relationships, to the right contact host preferred writers at the right time Monitor E-news Outreach Conversations ‘What’s New’ Word cloud trending ‘Oregon Oddities’ PR Campaigns: Oregon Bounty, Adventurecation Special event: New York media tour, culinary focus
  • 46. To Summarize…. 1. PR program allows you to proactively keep Oregon top of mind with media 2. Tell us what’s new, unusual, unique or what you’re promoting 3. How? Pages 9 resources handout 4. PR@TravelOregon.com or Linea@TravelOregon.com
  • 47. #4 Advertising Opportunities • Print – Oregon Visitor Guide • Travel Oregon Ad Network – TravelOregon.com – E-Newsletters • General • Culinary • Outdoor • Travel Oregon Digital Magazine • Contact Betsy Hand for more information – betsyh@mediamerica.net, 503-445-8809 www.mediamerica.net/media-kit.html
  • 48. #5 Travel Oregon Online Leads • Database of people who want more information about Oregon • You can search by where they’re from, where they want to go and what they want to do – E.g.: People from Arizona looking to come to Willamette Valley for a family experience • Cost: $5 to sign up, 7.5 cents per name • Tool.TravelOregon.com
  • 49. #6 International Opportunities • Use the international travel symbol where you can • Host research trips for media and Tour Operators • Attend Trade shows (request leads through partners) • Attend seminars at Governor’s Conference and Regional Seminars • Get to know the Travel Oregon International and Domestic Travel Trade Team – attend a Travel Oregon 101 session! • Work with Tour Operators by responding to leads forwarded by your RDMO (WVVA) • Domestic tour operators: become a member of Oregon Tour and Travel Alliance for leads and trade show opportunities • Contact: Allison@traveloregon.com for more information
  • 50. To Summarize…. 1. Advertising programs allow you to talk to folks who’re already thinking of Oregon at a low cost (high engagement!) 2. Cost varies 3. See last page of handout (MediAmerica)