Are you prepared for your next OSHA audit? Ensuring OSHA compliance requires a complete understanding of the OSHA requirements and a complete assessment of your current workplace. In this session, Rick will walk you through the key steps to building a compliant EHS program at your worksite and the key performance indicators needed to measure EHS progress.
2. OSHA Has Been Busy
• OSHA Conducted 92,000 inspections
• There were over 188,000 violations cited
• There was approximately $240 million in penalties
2
3. Top 10 Violations
1. Duty to Provide Fall Protection
(7,270 violations)
2. Hazard Communication
(4,552 violations)
3. Scaffolding
(3,336 violations)
4. Respiratory Protection
(3,118 violations)
5. Lockout/Tagout
(2,944 violations)
6. Ladders
(2,812 violations)
7. Powered Industrial Trucks
(2,294 violations)
8. Fall Protection
(1,982 violations)
9. Machine Guarding
(1,972 violations)
10. PPE
(1,536 violations)
3
7. Organize Internal
Resources
• Preparedness Coordinating
Committee
• Facility Program Managers/Experts
• Facility Inspector Escorts
• Logistics and Planning
• Roles & Responsibilities
• Communications
7
8. Inspection Preparedness
Coordinating Committee
• Organizes and facilitates the Opening
Conference
• Works out schedule with the
inspectors
• Coordinates inspections with
department/program managers
• Conducts daily debriefings
• Organizes and facilitates
the Closing Conference
8
9. Facility Inspector
Escorts
• Introduces the inspector and convey
seriousness of the interview.
• Intercedes when leading questions
are asked during an interview
• Tactfully restates misunderstood
questions to interviewee.
• Doesn’t allow unqualified people to
respond to questions
9
10. OSHA Inspections - Tips
• Be Prepared!
▪ Maintain up-to-date plans and records
▪ Know where documents are; be able to produce them in a timely
manner
▪ Have a Preparedness Plan
• Records and Documentation Review
▪ Assemble materials requested by OSHA
▪ Identify conference room (do not use offices) for records review
▪ Offer only requested documents for specific locations
▪ Make duplicate copies of records that they copy
10
12. Inspections: Logistics
and Planning
• Internal Notification (“The British are Coming”)
• Enacting the Preparedness Plan
▪ Opening Conference
▪ Coordinating a schedule with OSHA
▪ Debriefings with parties inspected
12
13. Opening Conference
• State that the group has been assembled to
help facilitate the inspectors’ review & provide
an open communication channel with key
facility officials
• Outline positive working relationship with
OSHA inspectors
• Discuss how important compliance is to your
facility
• Who in upper management is involved and
how often your department meets with them
• Obtain an understanding of inspection scope
13
14. Guidelines: Site
Inspection
• Identify nature and scope of inspection
• Accompany each inspector at all times
• Cooperate, but do not offer information
not requested
• Duplicate all records copied
• Take good notes, photographs, split
samples
• Monitor employee interviews
• Conduct an exit interview for each area
to get an idea of what they found
14
15. Facility Escort Guidelines
• Restate unclear answers from the
interviewee to the OSHA inspector
• Stay by the inspectors side
• Take notes
• During and shortly after the interview
• Of issues that the inspector notes
during the inspection
• Of questions that could not be
answered
15
16. Taking care of business
• Fixing Potential Violations
▪ As issues are found
▪ Prior to OSHA entry
▪ Before OSHA finishes for the day
• Behind the Scenes During the Inspection
▪ OSHA Location during the day
▪ Fielding questions
16
17. Closing Conference
• Consider having VP level
representative and attorney present
• Present documentation of correction
actions taken during the inspection
• Have answers to questions that
couldn’t be answered in the field
17
18. More Guidelines
• Take notes
• Don’t attempt to deal with hypothetical
situations
• “Fix” simple deficiencies along the way
• Make a copy of anything given to the
inspectors
• Seek approval for all photos requested
by the inspectors; take duplicate photos
• Likewise, take duplicate samples
18
19. Guidelines Continued…
• Don’t offer an opinion or
agree/disagree with the inspectors
• Do talk about sports, music, general
topics
• Don’t be their “buddy” or confidant
• Don’t sign anything
• Keep them from harm’s way (no
confined space entry or near high
hazard areas)
19
20. Guidelines Continued…
• Don’t offer information unless specifically asked
• Don’t argue with the inspectors
• Don’t complain about the regulations
• Don’t be pushed into giving an answer if you
don’t know…say that you don’t know
• Don’t be evasive. Answer directly and
succinctly
• Don’t lie to the inspectors or misrepresent
what really happens in your area
• Don’t engage in speculation
20
28. Be Ready!
28
• Develop an OSHA compliance calendar
• Ensure all of the required written plans are up to date
• Develop a training matrix
• Keep records organized and ready for inspection
• Review the OSHA 300 Log
• Conduct internal inspections
• Involve employees to get their buy-in
• Enforce programs such as personal protective
equipment, safety devices, etc.
31. Lab Inspections
• Conduct regularly and non-regularly
scheduled lab inspections
• Ensure that you speak to personal in
the area to ensure they understand
the issues that have been identified
• Conduct hands on training in the lab
space
31
32. Manufacturing Safety
• Do you conduct tool box talks?
• When was the last time you did a
compliance walk with a group of
employees?
• When was the last time you did
training?
• When was the last safety
committee meeting?
• Did you follow up on the notes
from the meeting?
32
34. Compliance Program
• Stay Informed on regulatory changes
• Conduct an Audit
- Use the audit to determine applicability and gaps in programs
• Be Prepared!
- Have information readily available
• Develop a compliance calendar
34
35. Measuring Success
• Develop Key Performance Indicators
• Train people and measure effectiveness
• 3rd Party Reviews
• ISO Certifications
• Great Inspection Outcomes
35