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1
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
v © TRUSTe Inc., 2017
Privacy Shield Self-Certification –
What's Next?
February 23, 2017
2
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Today’s Speakers
K Royal, JD, CIPP/E/US
Senior Privacy Consultant,
TRUSTe
Amanda Gratchner
Global Privacy Counsel,
NAVEX Global
David Fowler
Chief Privacy & Digital Compliance Officer,
Act-On Software
3
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
•Welcome & Introductions
•Privacy Shield
–Self-certification
–Updates
•Relationships
–Various frameworks
•Leveraging Privacy Shield
•Q&A
Today’s Agenda
4
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Have you Self-certified for Privacy Shield?
• Yes
• No
• In Progress
Webinar Poll
5
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
v © TRUSTe Inc., 2017
Privacy Shield – One Year On
6
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Understanding the Privacy Shield Framework
What’s different compared to Safe Harbor?
• New Privacy Protections
• Notice requirements, accountability for onward
transfer, purpose limitation and data retention
• Enhanced Complaint Resolution
• Response time to EU individuals, free dispute
resolution, binding arbitration as last-resort option
• Improved Cooperation and Transparency
• Monitoring and dispute resolution requires
cooperation with International Trade Administration
(ITA) Privacy Shield Team, ongoing requirements (if
withdraw and maintain data), publication of FTC
compliance reports (if subject to enforcement action)
6
7
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Joining the Privacy Shield Program
1. Confirm Your Organization’s Eligibility to
Participate
2. Develop a Compliant Privacy Policy
3. Establish an Independent Recourse Mechanism
(IRM)
4. Ensure a Verification Mechanism is in place
5. Identify your Privacy Shield Point of Contact
6. Self-certify Using the Privacy Shield Website
7. Reaffirm Self-certification Annually
8. Reply to Inquiries from EU citizens, IRM,
Commerce, and/or DPAs as Required
7
8
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Practical Considerations and Challenges
• Understanding the Privacy Shield Framework
• Understanding your business operations
• Developing compliant privacy statements and notices
• Developing privacy program governance, policies, and
procedures
• Verification of privacy practices and monitoring of
compliance
• Keeping records of Privacy Shield Principles implementation
• Employee training and awareness
• Dealing with onward transfer issues
• Dealing with data subject access requests and privacy
complaints
8
9
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Privacy Shield Self-Certification
Companies that had EU/US Safe Harbor
• Filed by September 30, 2016
• 9 months to come into compliance
- June 30, 2017
• Posted: 1705
What about those that did not certify?
What about those who were not in Safe Harbor?
10
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Privacy Shield Updates
What’s the future for Privacy Shield?
• Brexit
• Irish lawsuit
• French lawsuits
• Executive orders
What about other Data Transfer Compliance
Mechanisms?
11
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
v © TRUSTe Inc., 2017
Frameworks
12
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Privacy Shield vs.
the GDPR
13
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
General Data Protection Regulation
European law
• From Directive 95 to GDPR
• Address societal and technological changes
May 25, 2018
Stats
• Companies impacted
• Privacy jobs
14
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Cross Border Data Transfers
Adequacy
• Privacy Shield
Binding Corporate Rules
• Controllers and Processors
Standard Contractual Clauses
Under GDPR – codes of conduct
15
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Binding Corporate Rules
Intergroup agreement
• Group – defined
Transfer mechanism
• Specifically mentioned in GDPR
Considered “gold standard”
Companies:
Binding Safe Processing Rules
• BCRs for Controllers and Processors
16
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Cross Border Privacy Rules
• Asia-Pacific Economic Cooperation
• Voluntary program
• 2011
• Independent accountability agent required
• 4 economies so far
- USA, Mexico, Japan and Canada
• Crosswalk published BCRs/CBPRs
- Merck
17
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
v © TRUSTe Inc., 2017
Leveraging Privacy Shield
18
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
What should a company do?
• Data
• Policies
• Practices
• Legal/Compliance Specific
• Consider certification programs
19
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Data To-Dos
Data
• inventory
• classification
• minimization
• record retention
• destruction
20
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Policy To-Dos
Information security policies
• training
• monitor compliance
Privacy policies
• easily accessible
• clear and plain language
• full disclosure of data collection and processing
21
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Practices To-Dos
PIAs
Complaint process (must be easy)
Review and revise methods of obtaining consent
Data portability and erasure processes
Update incident response plans
• notice to supervisory agencies within 72 hours
22
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
Legal-Specific To-Dos
• DPO (Data Protection Officer)
authority and independence, monitor compliance,
perform training, and conduct internal audits.
• Accountability:
detailed records of the processing performed
on personal data
• Review BCRs (or SCCs) for compliance w/ GDPR
• Addendums for onward transfer requirements
• Vendor oversight and accountability
• Insurance policies
global or enterprise coverage, types of data
issues, and increased costs and liabilities
23
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
v © TRUSTe Inc., 2017
Questions?
24
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
v © TRUSTe Inc., 2017
K Royal kroyal@truste.com
Amanda Gratchner agratchner@navexglobal.com
David Fowler david.fowler@act-on.net
Contacts
25
vPrivacy Insight Series - truste.com/insightseries
© TRUSTe Inc., 2017
v © TRUSTe Inc., 2017
Register now for the next webinar in our 2017 Winter/Spring Webinar Series
on March 23 “Privacy Program Management: A Framework for Success”
See http://www.truste.com/insightseries for the 2017 Privacy Insight Series
and past webinar recordings.
Thank You!

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Privacy Shield Self-Certification – What's Next? [Webinar Slides]

  • 1. 1 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 v © TRUSTe Inc., 2017 Privacy Shield Self-Certification – What's Next? February 23, 2017
  • 2. 2 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Today’s Speakers K Royal, JD, CIPP/E/US Senior Privacy Consultant, TRUSTe Amanda Gratchner Global Privacy Counsel, NAVEX Global David Fowler Chief Privacy & Digital Compliance Officer, Act-On Software
  • 3. 3 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 •Welcome & Introductions •Privacy Shield –Self-certification –Updates •Relationships –Various frameworks •Leveraging Privacy Shield •Q&A Today’s Agenda
  • 4. 4 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Have you Self-certified for Privacy Shield? • Yes • No • In Progress Webinar Poll
  • 5. 5 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 v © TRUSTe Inc., 2017 Privacy Shield – One Year On
  • 6. 6 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Understanding the Privacy Shield Framework What’s different compared to Safe Harbor? • New Privacy Protections • Notice requirements, accountability for onward transfer, purpose limitation and data retention • Enhanced Complaint Resolution • Response time to EU individuals, free dispute resolution, binding arbitration as last-resort option • Improved Cooperation and Transparency • Monitoring and dispute resolution requires cooperation with International Trade Administration (ITA) Privacy Shield Team, ongoing requirements (if withdraw and maintain data), publication of FTC compliance reports (if subject to enforcement action) 6
  • 7. 7 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Joining the Privacy Shield Program 1. Confirm Your Organization’s Eligibility to Participate 2. Develop a Compliant Privacy Policy 3. Establish an Independent Recourse Mechanism (IRM) 4. Ensure a Verification Mechanism is in place 5. Identify your Privacy Shield Point of Contact 6. Self-certify Using the Privacy Shield Website 7. Reaffirm Self-certification Annually 8. Reply to Inquiries from EU citizens, IRM, Commerce, and/or DPAs as Required 7
  • 8. 8 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Practical Considerations and Challenges • Understanding the Privacy Shield Framework • Understanding your business operations • Developing compliant privacy statements and notices • Developing privacy program governance, policies, and procedures • Verification of privacy practices and monitoring of compliance • Keeping records of Privacy Shield Principles implementation • Employee training and awareness • Dealing with onward transfer issues • Dealing with data subject access requests and privacy complaints 8
  • 9. 9 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Privacy Shield Self-Certification Companies that had EU/US Safe Harbor • Filed by September 30, 2016 • 9 months to come into compliance - June 30, 2017 • Posted: 1705 What about those that did not certify? What about those who were not in Safe Harbor?
  • 10. 10 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Privacy Shield Updates What’s the future for Privacy Shield? • Brexit • Irish lawsuit • French lawsuits • Executive orders What about other Data Transfer Compliance Mechanisms?
  • 11. 11 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 v © TRUSTe Inc., 2017 Frameworks
  • 12. 12 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Privacy Shield vs. the GDPR
  • 13. 13 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 General Data Protection Regulation European law • From Directive 95 to GDPR • Address societal and technological changes May 25, 2018 Stats • Companies impacted • Privacy jobs
  • 14. 14 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Cross Border Data Transfers Adequacy • Privacy Shield Binding Corporate Rules • Controllers and Processors Standard Contractual Clauses Under GDPR – codes of conduct
  • 15. 15 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Binding Corporate Rules Intergroup agreement • Group – defined Transfer mechanism • Specifically mentioned in GDPR Considered “gold standard” Companies: Binding Safe Processing Rules • BCRs for Controllers and Processors
  • 16. 16 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Cross Border Privacy Rules • Asia-Pacific Economic Cooperation • Voluntary program • 2011 • Independent accountability agent required • 4 economies so far - USA, Mexico, Japan and Canada • Crosswalk published BCRs/CBPRs - Merck
  • 17. 17 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 v © TRUSTe Inc., 2017 Leveraging Privacy Shield
  • 18. 18 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 What should a company do? • Data • Policies • Practices • Legal/Compliance Specific • Consider certification programs
  • 19. 19 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Data To-Dos Data • inventory • classification • minimization • record retention • destruction
  • 20. 20 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Policy To-Dos Information security policies • training • monitor compliance Privacy policies • easily accessible • clear and plain language • full disclosure of data collection and processing
  • 21. 21 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Practices To-Dos PIAs Complaint process (must be easy) Review and revise methods of obtaining consent Data portability and erasure processes Update incident response plans • notice to supervisory agencies within 72 hours
  • 22. 22 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 Legal-Specific To-Dos • DPO (Data Protection Officer) authority and independence, monitor compliance, perform training, and conduct internal audits. • Accountability: detailed records of the processing performed on personal data • Review BCRs (or SCCs) for compliance w/ GDPR • Addendums for onward transfer requirements • Vendor oversight and accountability • Insurance policies global or enterprise coverage, types of data issues, and increased costs and liabilities
  • 23. 23 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 v © TRUSTe Inc., 2017 Questions?
  • 24. 24 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 v © TRUSTe Inc., 2017 K Royal kroyal@truste.com Amanda Gratchner agratchner@navexglobal.com David Fowler david.fowler@act-on.net Contacts
  • 25. 25 vPrivacy Insight Series - truste.com/insightseries © TRUSTe Inc., 2017 v © TRUSTe Inc., 2017 Register now for the next webinar in our 2017 Winter/Spring Webinar Series on March 23 “Privacy Program Management: A Framework for Success” See http://www.truste.com/insightseries for the 2017 Privacy Insight Series and past webinar recordings. Thank You!